7 La Palma Entertainment Cruise Reviews

We have just returned from a fabulous 7 days. The whole thing was fabulous. A clean and lovely ship. The staff are excellent can’t do enough for you. Cheerful friendly and helpful. Our room was well looked after cleaned everyday. Top ups ... Read More
We have just returned from a fabulous 7 days. The whole thing was fabulous. A clean and lovely ship. The staff are excellent can’t do enough for you. Cheerful friendly and helpful. Our room was well looked after cleaned everyday. Top ups for tea coffee milk etc. Our cabin was a balcony deluxe and it lived up to its name.Chocolates on your pillows. Always an animal towel in your bed lol.The entertainment was professional and great to watch.A different show each night. We had waiter service in the bars for our wide selection of cocktails.Irish cream coffees Baileys etc. The food was great .A good selection and always hot. Salads were tasty and tempting. Breakfast has a wide variety of things From English breakfast to continental. Omelettes were delicious. The trips were long days but we made lots of memories. Just need extra stops on the Rome walking tour. We packed a lot in a week but was a great holiday. Can’t wait to go cruising again with TUI. Thanks to everyone. Read Less
Sail Date June 2019
Absolutely lovely cruise.... staff from room cleaners through to management were excellent... bar staff fab.. Anthony in the squid and anchor and lllian in the whisky and gin bar were fantastic.. Clifford our brilliant house keeper was ... Read More
Absolutely lovely cruise.... staff from room cleaners through to management were excellent... bar staff fab.. Anthony in the squid and anchor and lllian in the whisky and gin bar were fantastic.. Clifford our brilliant house keeper was tops never a problem to do anything for u... food choices galore restaurants staff amazing... these guys work long hours but are always polite and give u the time of day... would 100% book with marella explorer again... had a problem with our room nothing major.. but the ship manager got us moved straight away.... fabulous time couple of days a bit wet but hey 15 nights without cooking makes up for that... entertainment good.. broadway show room is like going to London except in London u don’t get complementary drinks... ship was very clean literally inside and out were kept clean daily and more than once a day... couldn’t ask for a better first time cruise The 6 days going across to the Caribbean were long but hey we knew wen we booked... oh and the guys at the Lavizza coffee port loved seeing me at 7am every morning Read Less
Sail Date October 2018
We arrived at the ship after our flight from Leeds/Bradford first impressions were wow what a ship how large it was, suppose it had to be with around 1800 passengers, check in airport security style, got a plastic card which was key to ... Read More
We arrived at the ship after our flight from Leeds/Bradford first impressions were wow what a ship how large it was, suppose it had to be with around 1800 passengers, check in airport security style, got a plastic card which was key to cabin, card for drinks food etc, and boarding card, got to out cabin 9100 which was deck 9, reasonable size with a large balcony with chairs table and a hammock, beds were ok, Bottled water-small bottles of wine, biscuits on what we thought was a complimentary tray, later discovered all that was chargeable, at an exorbitant rate. This is where it all started to go wrong, we booked as "All inclusive", turns out not as all inclusive as you think. In the coffee pot lounge you were charged for coffee, several other places, bars and restuarants had a charge, and not cheap. So we set sail had our first nights meal in The Market Place, which was very basic cafeteria food, which was ok, self serve pumps of red/white wine and fosters lager, this was free. had a wander around the ship seemed quite well appointed, eventually went to bed around 11pm quite a tiring day... didnt sleep at all well as above the twin beds was the air conditioning unit very noisy all night slept badly, woke tired. complained to reception asked if it could be turned off, very curtly told no, reception staff not very helpful, after talking to other passengers who also agreed they had problems with reception. tried other restuarants Meditteranean pasta and pizza, average, latitude 53 was ok, but not exactly what we would expect from a restuarant that appeared to be a bit more upmarket than others. drinks were free, rather most drinks were free, could drink oneself silly as a lot did especially on the pool deck Entertainment was somewhat amatuerish, girls and guys prancing around and trying to sing, more like yelling, too loud afoten had no idea what they were singing about, the best night was when they had the comedian steve? terry he was very funny. Excursions to Rome-Florence-Pisa etc were very expensive almost £200.00 per couple, and those places would be jam packed with tourists, All in all for us was not a good experience, could, and should have spent our money elsewhere .not on a cruise, we agreed that it was an experience not a good one and we would never ever go on a cruise again, although there was one guy who had done 54 cruises in 7 years (must have been insane) The plus side was our cabin staff were absolutely amazing Madelyn and ? cannot remeber his name nothing too much trouble. Read Less
Sail Date September 2018
Wow Amazing is the word to describe our cruise. Embarking was quick and easy. The ship is wonderful she as a small runni g track a small gym a great spa a pub a casino several bars lots of choice for meals our favorite was the dining club ... Read More
Wow Amazing is the word to describe our cruise. Embarking was quick and easy. The ship is wonderful she as a small runni g track a small gym a great spa a pub a casino several bars lots of choice for meals our favorite was the dining club this is a payable resteraunt but tbe food was top class we highly recomend it. The shows at night were excellant the attention to detail and the service from all the staff was first class. Our cabin steward effendi dmade our stay brilliant. We will be going again nxt year we cannot recomend this cruise enough you will not be disappointed if you book it. The staff made our holiday very special.The cabins have a minibar that are well stocked. Every member of the crew were excellant nothing was too much trouble.The pool area was excellant waiters constantly fetching drinks for you. The coffee shop serves excellant coffee and cakes. The movies in the cinema were very good. Fantastic cruise all round. Read Less
Sail Date September 2018
Can not praise this ship enough excellent staff from entertainment Lisa James and Matt and Lisa Victoria can sing. Cooper on the pool Deck was so helpful and pleasant . Everything about the ship was fabulous and will be booking again. Surf ... Read More
Can not praise this ship enough excellent staff from entertainment Lisa James and Matt and Lisa Victoria can sing. Cooper on the pool Deck was so helpful and pleasant . Everything about the ship was fabulous and will be booking again. Surf and Turf restaurant good is amazing. The squid and anchor was an amazing stop for us and karaoke was so much fun. The main shoe bar in fantastic and had BGT John Clarke comedy one night. The sail away party was something else. We did excursions one was to Rome when we arrived back to a band playing and staff with trays of ice cold water and the captain and staff saying welcome back madam I felt like royalty. Getting in and 8ff the ship is so stress free everything is so organised. To sum up all the staff are a credit to the ship and captain John was very nice and funny Read Less
Sail Date September 2018
As first time cruisers we were excited about the prospect of seeing a bit of the med via a family orientated, sparkly new cruise ship. We were disappointed from the start. The welcome was lack lustre and as a result we had no idea ... Read More
As first time cruisers we were excited about the prospect of seeing a bit of the med via a family orientated, sparkly new cruise ship. We were disappointed from the start. The welcome was lack lustre and as a result we had no idea where to go or what to do while we waited for our cabin. Our cabin (a junior suite with balcony) was nice until night came. We were directly above the Squid and Anchor “pub” and our bed pulsated until the early hours to the beat of the music downstairs. After much complaining we were moved for our second week. This time to the tenth floor. This room whilst quieter was slightly smaller and had a much bigger problem. Every day, without fail, the toilet would block..... often while we were out..... the shared vacuum system is horrid and I saw over flowing toilets on more than one occasion. The housekeeping staff were fantastic and extremely hard working, some of the bar staff however (coffee port) were pretty miserable. The evening shows were fantastic and a real highlight!!!! The food was good but the selection could have been better, I’ve been on all inclusive holidays with Tui in the past year with much better food selection. Probably my biggest problem with this cruise though was that it is advertised as All Inclusive..... this is not! WiFi is extra and expensive, drinks before 10 are extra, ice cream..... extra. It just feels like they are trying to squeeze money out of you at every opportunity. Please note this ship is not new, it has been revamped, and well, but it is a bit rough around the edges. The gym is run by Champneys and is the best equipped gym I have ever seen in any holiday resort. Some of the classes cost extra. The 45 minute ‘no leave’ sunbed rule is not enforced and finding sun beds on a sea day is very challenging. This is branded as a family cruise ship but as our kids are at private school their summer holidays start 2 weeks before state schools. The first week we were cruising was mostly adults.....OAPs to be exact and there was a distinct feeling the kids were not welcome. The second week was better but I still heard older people joking how there seemed to be a lot of kids skipping school! In conclusion I definitely think I will cruise again but it’s unlikely we will cruise with Tui..... I will be looking for a higher end cruise with less child intolerant fat old people..... if such a thing exists. Read Less
Sail Date July 2018
7th year with Thomson/TUI. First time I've felt the need to write an review. Quick assessment. Food very good. Island buffet restaurant can get busy and be a free for all at times. Can't comment on Gallary 47. Entertainment. B12 ... Read More
7th year with Thomson/TUI. First time I've felt the need to write an review. Quick assessment. Food very good. Island buffet restaurant can get busy and be a free for all at times. Can't comment on Gallary 47. Entertainment. B12 are a very good cover band. Trinity were average. Drinks package. More than ample selection. You would need to be a bit churlish not to find anything to drink on it. We enjoyed cocktails, bottled larger, vodka, mock cocktails and soft drinks throughout the cruise. Cabin had everything and was the best we have had over the years. The big negative was the bar staff and waiter service. Shocking. Eastern European bar staff and waiter service are the way TUI appear to be going. In my opinion the Philapino staff we had on previous cruises were sorely missed. Finally tip jars appeared behind the Atrium bar on the final night. Never seen that before. Tips are included in the price and is mentioned in all the literature you get. Come TUI sort that out. Read Less
Sail Date July 2017

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