Kiel to Baltic Sea MSC Virtuosa Cruise Reviews

We have done 16 Cruises previously but we hadn’t tried MSC. We were left extremely disappointed with the whole trip and have never experienced anything like this with any other cruise company. Embarkation was 3.5 hours in a long queue outside with no seating, food or water and no information given out. (We did get some biscuits & coke towards the end of the check in procedure). We arrived at ...

Long queues repeatedly, starting with 3 1/2 hours to board standing without food or water. Then queues for restaurants, queues for customer services, queues for drinks, queues in the arcade, queues in the water park. Queues in the bars. Not short queues. Long queues. A large and obvious lack of staff who at times were obviously overwhelmed but did battle on. You could try and order breakfast ...

It started with over a 3 hour queue to get on. Unfortunately we hadn't eaten and didn't think it would be necessary to bring food supplies. We got on just as they had shut the food outlets and our dinner slot was for 9:30 in the evening. Luckily we managed to book a speciality restaurant, Indochine which was lovely. There's a narrow window for the one breakfast restaurant and the market ...

I booked this cruise as I had previously been on a Princess mini cruise, which was fantastic, and as I had heard from fellow cruisers that MSC were good, I decided to book this cruise. From the start it was a disaster. The embarkation process involved a 4 1/2 hr queue, which was not COVID safe as we were all in close contact for the 4 1/2 hrs, with other passengers before we were tested. I am ...

OK, Last minute booking. Booked Sunday to sail following Saturday. Only 900 passengers on a large ship gave us more crew than passengers, Plenty of room to move around and very good service. Boarding in Southampton Very easy. Parking along side ship. Had to show proof of vacination and covid insurance. Then usual check in, and security. Next we had a lateral flow covid test and waited ...

This was our second visit on this brand new ship, went on the maiden 4 day cruise, then two weeks later a seven day cruise Although their were only 1000 on board, we met some lovely people, very strange with so few, but allowed us to see all areas of ship easily and what a beauty she is. Thank you MSC for keeping us so safe, what an amazing time we had, a wonderful trip to Liverpool and ...