We chose this cruise because of the itinerary. We had never been to Iceland and we thought this would give us an idea of what to see there.
The embarkation process was horrible. Long lines and only two windows open when we arrived. We had to drag our luggage with us through the whole line.
We were assigned the wrong dining time. It took us three days and a lot of haggling to get it changed. ...
We chose this cruise for the ports of call and to see Iceland - a 17 night transatlantic from Kiel, Germany to New York City. A beautiful ship- great staff - a mozzarella making station - great your choice dining at which tables for 2 were plentiful - However, an absent Captain, a wannabe Cruise Director, passengers embarking and debarking at every European port - a FLOATING BUS - Our welcome ...
Selected this cruise to celebrate our 30th wedding anniversary so special occasion = the Yacht Club experience. I'm so glad I chose the YC as the rest of the ship was just way too big for me.
One of the reasons I paid so much for YC was priority embarkation and disembarkation. Unfortunately there was no priority embarkation at Kiel, despite what I'd been told beforehand and it really was ...
Quick caveat that while this was my 25th sailing, this was my first (and will be my only) sailing on an MSC ship. It didn't take long for my group and I to notice that MSC caters to the European market, not the American market. This is blatantly apparent when it comes to customer service. MSC has a "it is what is is" mentality when it comes to delivering poor customer experience, which they did ...
This was a winter break away. The check in was straight forward. No major problems.
Inside the ship, you scan your sea pass card at a machine and authorize €250 to b taken as on board credit.
The first night, the food was abhorrent. Our waiter James from India was quite quick with service. The dining room is all on one level.
The headliner show was a magician who made animal shapes ...
This is our fifth cruise.
In general we are very satisfied with the cruising experience. We’ve done NCL, Princess Cruise and Celebrity before. MSC is definitely different from the “American” lines.
The check in was straight forward. No major problems. To get in and out of the ship, the staff scans your sea pass card at a machine and authorize. Quite simple.
They say kind people are the ...
Before I start with my review, I would like to take a moment to rebuke all the paid trolls who have been mercilessly shaming MSC for their poor hospitality! Please find another brand to shame! Because in reality, the MSC experience was flawless!!! Also, for those looking to read my review, please beware - this is going to be a very long review - so grab a cup of coffee if you please!
Background ...
For clarity, I was traveling in the Yacht Club area on the MSC Meraviglia, so the review concerns rather this part of the ship.
Ship:
The ship is beautiful and impressive. It has a modern but elegant interior. Unfortunately the ship is too big and more importantly extremely overcrowded. In the evening it is difficult to find a free table in a bar. There is noise and bustle in public areas. ...
Everything was excellent. The crew was very kind and helpful. The ship was very clean. The prices were normal. The only bad was that there was not free Wi-Fi. It was very expensive, if you were interested in it. There were gorgeous performances every night. The animation team was fantastic. There were five swimming pools, restaurants, bars, events every time each day, markets, shops, coffee shops. ...
The ship is terrible - despite its enormous size, has very few things to do, no entertainment program on the main pool deck, only a few games to share among 5000 passengers, very low quality theater shows. Food is quite bad quality. Shore excursions are over priced, with mediocre guides with thick accents you cannot understand. Premium drinks are low quality (particularly wine). Kids programs are ...