It seems I’ve sailed on two cruises with MSC: my first and my last.
Problems:
1. Poor communication. Boarding tenders was not announced. No warning of 7:30 lineup. It resulted in a huge missed prepaid reservation. By the time we were shuttles to the harbor, there were only a few hours available. Worst cruise experience ever.
2. Cancelled Olden port. Clearly, MSC had no plans to visit ...
After 3 years of wait book a 2 week cruise from Kiel to Marseille
Start with food or the lack of you have to ask for everything (yes everything) even salt and pepper shakers. The dinning room is not much better
The service was ok and the excursion were good when they didn't cancel the ones you picked
Room was normal size with a non working fridge and a window view of a deck ...
This cruise was the result of three previously booked cruises cancelled coming together as one dur to Covid.
We cruise as a group of 4 over three bookings. All the staff were friendly, and many quickly learnt what our preferences were. Had a great time in the sports complex playing the games. A few too many of the arcade games were broken which was a shame. Bowling at sea is always fun!
The ...
Embarkation went well. Cabin was worn out. We had a grand suite but that was it. Food in the restaurants are way below any quality level. Even the pay restaurants are a joke. Had ordered a lobster it was inedible. Club diadema (private restaurant) it's a joke. I've never had such a bad meal on vacation.
English is not understood on this ship. Italians do not speak this language. The ...
This was my first time cruising with MSC. Before the cruise, I was a little bit concern because of some negative reviews.
As far as I understand, the ship was only 50% full. I was told that quite a lot of cancellations because of the change of route. Instead of St Petersburg, we stayed 2 nights in Tallinn.
I had the premium balcony cabin. There's a big sofa which can turn into a double ...
My "big" cruise is going to take place in January 2022 and I was really in need for a break when this MSC offer came by. Travelling solo in a balcony cabin for the wonderful amount of € 1.000 was almost too good to be true. I liked the stops we made on our way through Northern Europe, it was a pity that due to weather circumstance we had to skip Warnemunde and arrived a day earlier in Kiel. The ...
Perhaps one thing in advance. This is not the first time we have travelled with TUI, and so far we have spent about 150 days on board various ships and shipping companies - but we do not belong to the TUI fan club that lives on Artisan Bread and cannot live without the departure anthem and makes this known in the evenings at the bar by slandering Aida - so much for parts of the crowd.
But from ...
Long queues repeatedly, starting with 3 1/2 hours to board standing without food or water. Then queues for restaurants, queues for customer services, queues for drinks, queues in the arcade, queues in the water park. Queues in the bars. Not short queues. Long queues. A large and obvious lack of staff who at times were obviously overwhelmed but did battle on. You could try and order breakfast ...
It started with over a 3 hour queue to get on. Unfortunately we hadn't eaten and didn't think it would be necessary to bring food supplies. We got on just as they had shut the food outlets and our dinner slot was for 9:30 in the evening. Luckily we managed to book a speciality restaurant, Indochine which was lovely.
There's a narrow window for the one breakfast restaurant and the market ...
I booked this cruise as I had previously been on a Princess mini cruise, which was fantastic, and as I had heard from fellow cruisers that MSC were good, I decided to book this cruise.
From the start it was a disaster. The embarkation process involved a 4 1/2 hr queue, which was not COVID safe as we were all in close contact for the 4 1/2 hrs, with other passengers before we were tested. I am ...