Juneau American Spirit Cruise Reviews

We chose this cruise hoping to find a method of travel and cruise line that would work okay for person of limited mobility. Sadly, we felt that this trip was overpriced, and that we were misled by sales people. The Spirit is in need of refurbishing. The salesperson I spoke with said it had been done. The cabin was clean enough, but I have traveled on much older vessels that were more ...

I chose this cruise because a friend had wonderful experiences with this line and I loved the itenerary. However, I did not ask all the right questions and those I asked of the company were not answered with completeness or accurate knowledge of the ship. My husband is disabled and I notified the staff that we would be arriving with walker and wheelchair... no problem, they said. WRONG! The ...

We always wanted to see the San Junan Islands of Washing state and thought this would be an effortless way to do it. Embarkation was easy. The itinerary was very good and we really enjoyed all the historical little towns and scenery. Our room was quite large and the king size bed was really nice and comfortable. We did not do a veranda, as they were very small and had a metal door, not a big ...

I prefer small ship cruises, and this line seemed to meet all my expectations. Friends had traveled on it and recommended it highly. The only problem seemed to be choosing from a lot of exciting and inviting destinations. My son and I chose the Puget Sound and San Juan Islands cruise and were not disappointed.. Everything was outstanding, from the pre-cruise package which gave us a night ...

The only reason I didn't give this cruise a one out of five is because a few things went well, including embarkation and disembarkation; plus, the poorly trained staff at least tried (for the most part). Our crew were all in training, but this was not a training priced cruise. $11,000 per suite (double occupancy). Crew experience was 16 weeks or less, except for a handful that were asked ...

I picked this cruise based on the availability of a 'solo' cabin, by the time the cruise was over had decided to again sail with ACL again next May. The ship was clean and well run, the Hotel Manager, Natalie Pozdol, and the Cruise Director, Jean Vielman (be sure and ask her to make you a Green Goddess) were truly outstanding, quickly responding to any problems, and arriving at rapid solutions. I ...

Thank you Jean, Andrew and the whole staff aboard the American Spirit for the BEST Alaskan experience we could ever have wished for.The Captain and deck hands gave us so much time at each of the glaciers that we had time to breathe in the experience and really enjoy BEING there. He had us surrounded by Orcas at one point and was able to cut engines so we could see them up close and one even swam ...

First time cruising family. We looked for a small ship with an elevator to take our 97 year old mom back to Alaska where she lived for a year in 1947. American Cruise Lines fit the bill. I can't say enough nice things about the ship, American Spirit, its Captain, and crew. The cabin and bathroom were much bigger than expected. Very comfortable bed and very clean. Each cabin had a ...

A friend recommended this cruise line. We enjoyed both the itinerary and the small ship experience. It was more casual than we expected - comfortable and friendly. The captain was flexible and would stop or turn around if he spotted wildlife we would enjoy seeing. The staff definitely wanted to please us. The on-ship entertainment was perfect; no big productions, mainly a couple of ...

I chose this cruise cause it had a good itinerary. the ship was awful. small rooms, even smaller bathrooms. no entertainment for adults after 10. food was awful. no 24 hr. Pizza. no guys burgers. carnival has them both and entertainment after the show. steep to get back on the boat. expensive excursions. tons more that i can't remember. just an awful boat with horrible food. no ...