1 Helpful Vote
Sail Date: January 2019
As one of the smaller Royal Caribbean ships, this was perfect for a 4 night cruise. There was enough to do but not too much. All the staff I encountered seemed friendly and committed to helping us have a good time. As a smaller ship, ... Read More
As one of the smaller Royal Caribbean ships, this was perfect for a 4 night cruise. There was enough to do but not too much. All the staff I encountered seemed friendly and committed to helping us have a good time. As a smaller ship, the pool areas were not as crowded as other ships which was nice. However, the hot tubs tended to be a little more crowded. I spent half a day at sea sitting out working on my tan. The water in the pool was chilly so I only stuck my feet in. I was in a junior suite which was large and had a balcony that I enjoyed sipping wine on before heading out for dinner in the main dining room. The food and service was very good in the dining areas. I wished for more food availability in the common areas after 9:30 pm but service at the adult pool was decent. Overall, it was a fun and relaxing trip. Read Less
1 Helpful Vote
Sail Date: November 2018
I had the opportunity to sail for three weeks onboard the Jewel Of The Seas (17 November to 8 December) and I honestly could have cheerfully departed the ship after the first week. The main reason I chose this ship was because of the ... Read More
I had the opportunity to sail for three weeks onboard the Jewel Of The Seas (17 November to 8 December) and I honestly could have cheerfully departed the ship after the first week. The main reason I chose this ship was because of the itinerary; these ports of call happen to be my favorites and so I stayed onboard. The cabin on my first week was #8590 (ocean view balcony) and this room was the worst stateroom I have ever been in. The ocean view balcony was exactly that; just a view of the ocean! You could not get two people on the balcony at the same time! The last 2 weeks were better in cabin #4014. Although this room did not have a balcony (it was an ocean view stateroom) there was so much more space in the room. The food in the main dining room was bland and unseasoned and three weeks on board saw the same menu each week. The Windjammer food was much better. It varied the whole time and was tasty, hot and nicely arranged. I did meet a problem with 'my time' dining inasmuchas this reserves only the time and not the table and I wanted to sit at the same table every evening; thus alleviating the necessity of having to join a very long queue to see which table was actually assigned to me for that night. Since I booked the same meal time every evening for 3 weeks, I did not appreciate the lack of planning. I enjoyed the theater shows, the orchestra and the bands on board but the only headliner act worth seeing were Spectrum. The comedians were awful and many people (including myself) walked out. On some trivia quizzes and baggo challenges, the activity woman arrived without pen, paper, microphone or prizes. This took away from the enjoyment of the games. However this should not reflect on Jerry, the Activities Manager. The guy himself did a great job. The Christmas tree is quite beautiful as well. The ship was always clean and the service mostly good. All in all, it was a pretty average cruise but I would not rush back to this particular ship. Read Less
1 Helpful Vote
Sail Date: April 2018
Great, professional, friendly and well trained staff; clean ship. The 7 night cruise offered a panoramic view of some Caribbean islands. Shire excursions with the ship were way too expensive dive as well as onboard internet. Food was ... Read More
Great, professional, friendly and well trained staff; clean ship. The 7 night cruise offered a panoramic view of some Caribbean islands. Shire excursions with the ship were way too expensive dive as well as onboard internet. Food was varied and good quality. Highly recommend Royal Caribbean. Infinitely better than a (crowed and unpleasant) Norwegian cruise I took in the past with Norwegian Cruise. A shout out to Roberto caeiro (housekeeping) Norberto dicosta (restaurant) Imade Sanjaya (andi) (restaurant) Igor Knezevic (restaurant) Andrej Apati (restaurant) Savio Serrao (restaurant) Beverly Taylor (restaurant) Amal Dmello (restaurant) . Restaurant staff so well trained and food was of very good quality. I just wish there would be a few more vegetarian varieties for dinner. Overal, a great cruise experience. I traveled with a group of different ages: a couple over 70, my kids, ages 11 and 13. The main lobby area should have more space as it is the core of the evening activities , providing fun entertainment (believe me, I am usually not fan of entertainment in general). Read Less
4 Helpful Votes
Sail Date: July 2017
Ship: The Jewel of the Seas Ship, met all of my needs. I found the ship to be very clean everywhere I went. I found the staff to be very friendly, professional, attentive and willing to meet your needs. I also, found the selection of ... Read More
Ship: The Jewel of the Seas Ship, met all of my needs. I found the ship to be very clean everywhere I went. I found the staff to be very friendly, professional, attentive and willing to meet your needs. I also, found the selection of food to very comprehensive in both the restaurants and buffet. The food was always plentiful, fresh and well presented. The dining room staff was very engaging and attentive. They also, remembered their passengers request and needs, and met them, without prompting. Safety: I found the ships security procedures to be very comprehensive and professional. I am speaking to this particular subject, because, I travelled alone. And I appreciated the attentiveness to security as well, and the procedure for tracking people from the airport, who got on and off the ship, and even tracking my return to the airport. Port & Excursions: The great things about taking a cruise, is that it can meet the various needs of different passengers on board. Saying that, from my experience: I had an amazing, insightful, reflective, calming, peaceful, appreciative, educational and beautiful experience throughout the cruise. But someone else, could have a wild and crazy time, if that is what they are looking for. I found the various port of calls to be well chosen, because they are all, very beautiful and distinctively different in every aspect. Santorini, was purely a beautiful port. Santorini's views were gorgeous and breath taking. I opted to take the Island of Santorini and Village of Oia tour. Which allowed me the opportunity see both the Village of Oia and the Old Port of Fira amd to stop at a winery, that provide free wine tasting and tapas. In Mykonos, I elected to just tour the town, which is very charming and it runs along the water. The view is amazing and there are a lot of shops and restaurants there, and you can pick up all the trinkets your heart desires. In Athens, I went on the Athens highlights, Acropolis and Attica Zoo for Families tour, which provided a comprehensive guide to the ruins of the Acropolis and ruins of Athens. Which gave me an educational experience regarding ancient Greek history. But, additionally, providing a visual piece as well. I also, had the opportunity to spend Attica Zoo two -three hours at their zoo, which provided a great and fun dolphin show. I have to admit that while I enjoyed the highlights and the tour, the zoo, left me wanting more, though they had a large bird collection. But, to be fair, the time I went was very hot, so the animals were laying down or hiding. Katakolon is a beautiful Island of about 600 people, by that time we arrived at Katakolon, I was over ruins, so, I walked around the town (which you can do in one-hour) They have a lot of restaurants and also various little shops. I, would definitely travel with Royal Caribbean again, and I recommend the Greek Isle Tour to everyone, who is interested in beauty and/or Greek History. Enjoy! My life is forever changed. Read Less
Sail Date: May 2017
We chose the Jewel of the Seas after speaking with friends who cruise regularly and we were not disappointed. A few weeks before we sailed I decided to look at some reviews on here and was surprised that a lot of people were not happy with ... Read More
We chose the Jewel of the Seas after speaking with friends who cruise regularly and we were not disappointed. A few weeks before we sailed I decided to look at some reviews on here and was surprised that a lot of people were not happy with the boat or the service they received, we did not find this to be true. Embarkation was very smooth even though we did queue up for a short while, once on board we headed for the Centrum bar where we were greeted by a lovely barman who supplied us with our drinks, we then chose to explore the ship and soon found our way around. The ship has numerous bars scattered around and plenty of quiet areas as well if you just wanted to chill out. The main dining area is immaculate as is the Windjammer Café where we had breakfast and lunch on most occasions. The theatre is large and they have very good shows going on during the cruise all directed by the lovely Crusin' Susan. The Casino was always busy as were the shops when they were open, regular quizzes were held in the Safari lounge and musical entertainment was ongoing throughout the day and night in the Centrum, Pool area & Safari club. The staff were fantastic all over and always had a smile and hello for you, the service we received from them was impeccable. The room we had (3558) was spacious enough for us (me, my wife and 13yr old daughter) our daughter slept in the Pullman bed which was located above our bed and she loved it, deck 3 was quite central and we liked the location of it. With regard to the cleanliness of the ship I think the dirtiest part of it was the windows in some areas but it's a boat, on the sea, in the middle of the ocean! So please expect to see a few water stains hey?! We didn't go on one of the Royal Caribbean excursions as we had decided to go our own way so I can't really comment on them other than we were told by other guests that some of the ones we had arranged ourselves sounded just as good but at a cheaper price. Naples was our least favourite port but we had decided to go to Sorrento via ferry which was beautiful, Mykonos was our favourite as it was so chilled out and friendly, Santorini was very busy but we made the right decision and got off the boat nice and early, just a tip at Santorini if you decide to get back down via the cable car leave plenty of time as we queued up for at least an hour! Rhodes is lovely as is Sicily, Athens is very busy but with so much history it's a must do! We will definitely be cruising again and I would have no issues with going with Royal Caribbean again. Read Less
Sail Date: April 2017
I chose this cruise because of the 5 ports in its itinerary. The experience was very good overall. The staff were very friendly and works very hard. The guest services were very helpful and among the most courteous and knowledgable ... Read More
I chose this cruise because of the 5 ports in its itinerary. The experience was very good overall. The staff were very friendly and works very hard. The guest services were very helpful and among the most courteous and knowledgable people I've met ( thank you Praveen, Ramona, Rafael and one more lady!) The desk manager Sascha helped me with the issue I had with my room. I would avoid cabin 9573 inside cabin and the one across it because of noise especially when you're a light sleeper. The food were very good and had lots of choices. All the staff I've met were friendly and always ready to lend a hand. The embarkation and disembarkation went smoothly and well organized. I highly recommend the Mud bath at island tour in St. Lucia. The lunch provided was very good and the view was phenomenal! The mud bath though was chaotic so be prepared to jump in right away. Read Less
3 Helpful Votes
Sail Date: January 2016
We sailed out of San Juan January 24, 2016 on Jewel of the Seas. We stayed a night off of Condado Beach, which was a wonderful location with lots of shopping, beach, park and restaurants - even a Walgreens nearby. Costs of cabs varied - ... Read More
We sailed out of San Juan January 24, 2016 on Jewel of the Seas. We stayed a night off of Condado Beach, which was a wonderful location with lots of shopping, beach, park and restaurants - even a Walgreens nearby. Costs of cabs varied - $25-36 from airport to hotel per cab, hotel to airport was $4 pp; Cab to port was around $7 each; shuttle from port to Old San Juan was $10 each. I had understood prices were set, but they were not, at least not if we wanted a cab and didn't want to wait. Embarkation was a breeze, as was the entire first day. We were able to board much earlier than told, so that was very nice. Since people boarded throughout the day, nothing was overcrowded at any one time. Perfect!! Sail away was right at dinner, so we had to miss that or miss our first night at the MDR. In retrospect, I wish we had watched sail away, at least past El Morro. Our only day at sea was nice - not a lot of activities for the very active (one member of our group was already bored). We did scrapbooking and ribbon tying if that gives you an indication. Having seen the bellyflop contest once, we have chosen to miss it ever since, and having gone to numerous shopping lectures, again, we chose to miss that. Not much for people who have been on a number of cruises. The ship immediately showed her need for dry dock and TLC. Lots of paint chipped, stains, huge carpet stains, and so much more. Still, she fulfilled her purpose, which was as a floating hotel getting us to a variety of destinations with some entertainment and food. Speaking of which, shows truly need an uplift. The first production show, usually one of our favorites, put many people to sleep. I saw lots of yawns, people walking out, and many snoring. The second one was a mix on opinions, so I will leave that one alone. The comedian the first night, and the one for the adults only comedy show both were extremely offensive on many levels, and should be dropped like a hot potato. The food was edible, and not once so good we talked about how good it was, in the MDR, and we can only guess this is the way they push us into specialty dining. The nightly escargot was lukewarm at best, and this after requesting the Head Waiter take charge on it. We gave up after the 3rd try. The service was very good throughout the ship. Dinner was very slow, but our Head Waiter and our Assistant Waiter took good care of us. Our room steward was stellar, bartenders and bar waiters and waitresses kept drinks flowing and moods happy. Shopping left a little to be desired - the same old tired items that break or wear out within a week after going home, so nothing for us there. I asked if we could exchange those items we purchased on the last cruise and was told to clean them - seriously? Cleaning cannot fix broken watches and rings that turn within a couple weeks! Otherwise, as I said, the ship did exactly what we wanted, which was got us to the itinerary. Barbados, from what I understand, is a port that is often late - at least that is what our excursion leader told us. Be aware of that possibility. Also, that there is a VERY long walk to the terminal. Shuttles are offered, but by the time we got cleared to disembark, it would have taken numerous shuttles so we walked. Otherwise, it was a fantastic port, beautiful water, lots of beaches and history. Lots to do and worth visiting. We did a turtle snorkel and saw a number of turtles - Cliff Sharker gave personal attention. Did a wreck snorkel - fabulous. We also visited Sandals Barbados, which was an amazing property! Definitely recommend - the beach was incredibly beautiful! In St. Lucia, we did a tour with Spencer Ambrose Tours - the land and sea, which was also quite amazing. Be aware the boat ride is long and can be bumpy if the waters are rough, but sooooo worth it! The views are amazing, the beach fantastic with views of the Pitons and a great snorkel from the beach, the mud bath made our skin so soft and smooth, the food delicious, and the waterfall beautiful. Great excursion! In St. Martin, we took a cab directly to Orient Beach - we had done Maho many times and just wanted to relax. We had a wonderful time at Kontiki and truly enjoyed our day. Beautiful water and beach - lots of toys out there for rent. St. Croix was the favorite for us - mostly because you could go right to local vendors without the hassle of a large shopping mall - just right out the gate. It was truly refreshing! We loved the beach we visited, the waters were amazing, the snorkel nice, and the locals friendly and helpful. Loved it! You can walk directly to the beach from the ship easily. We chose to go to Sandcastle, which was very nice, but they said water toys were available at Fredericksted and some would have enjoyed that. We built many memories, shared a lot of laughter, made new friends, and truly enjoyed this trip. Read Less
Sail Date: March 2015
I'm a regular cruiser and travel mostly solo with groups. Embarkation in San-Juan was a breeze. From the time my taxi dropped me off at the port until I was on board took less than 20 minutes, I never waited. This is one of the ... Read More
I'm a regular cruiser and travel mostly solo with groups. Embarkation in San-Juan was a breeze. From the time my taxi dropped me off at the port until I was on board took less than 20 minutes, I never waited. This is one of the smaller ships in the RCCL and I found it to be quite refreshing compared to some of the massive cities at sea like her bigger sisters. Smaller ship = less people, no line ups anywhere at any times and extremely personalized service from most of the staff. The onboard activities were at par with any other ships I've been on, the traditional "Disco Party" was one of the better ones I've been to (performers were great, plus being in the small atrium the ambiance was really special). The only show I caught was a stand up comic and he put on a decent 18+ show, he was very funny. As with every RCCL ship I've been on, my cabin was impeccable and the steward went above and beyond to make sure everything was perfect. Dining was a little chaotic, but that's mostly because I was part of a group of travelers with round robin seating and of no fault of the dining room staff. Dining hall food was good, though for the first time on a cruise I found the Windjammer buffet food was even better! Shore excursions were booked thru the ship and all went smoothly. The islands visited in the south caribbean loop were some of my all time favorites. All in all it's a very pleasant smaller ship, with all that entails. Read Less
Sail Date: October 2011
This is the third year that I have made this trip from Boston on Jewel. Jewel is one of RCI's Radiance class ships which are my favorite as they "look out" to the ocean thru glass walls etc., as opposed to their larger ships ... Read More
This is the third year that I have made this trip from Boston on Jewel. Jewel is one of RCI's Radiance class ships which are my favorite as they "look out" to the ocean thru glass walls etc., as opposed to their larger ships which all seem to be oriented "inside" towards their "mall" areas. We left Boston as a howling northeaster was approaching, and thru the night had winds sustained over over 110 mph while crossing around the tip of Cape Cod. Seas of 40' plus continued thru the next day. There Was a picture of a 5' wave rolling down the promenade deck, some 40'+ above the water line which was widely circulated. This was the same Halloween storm which dumped over 30" of snow on much of mid New England. There was little violent motion on the ship as the seas were on the starboard quarter and thus little damage or injury during this violent very early winter storm. After the first at sea day weather improved and was excellent for most of the remainder of the trip. Embarkation in Boston was a breeze, on board at 11:30, to balcony room about 1:00 pm, ship completely full with 2174 pax. This is a very popular trip each year and many pax return, as do I, year after year. Next fall's trip is already almost "sold out". I have made approx. 50+ RCI cruises and always enjoy being with them especially as the amenities for frequent cruisers are very good. On this trip there were 225+ Diamond Plus members (their highest category), and 450+ Diamond members (their second highest category). Thus the Concierge Lounge was over crowded and an additional lounge had to be set up; along with a separate Diamond Lounge. Perhaps I have been lucky enough to be on Royal "too many" times; but their "nickel and diming" practices are really getting on my nerves. They are charging for "everything" - even a $20 fee to say Happy Birthday to a loved one on the daily program. The other problem is the food. Although there is nothing wrong with their food preparation, and service continues to be excellent - the quality of the foods they are buying seems to be the cheapest possible, whether it be in the main Dining Room, Buffet area, or even their "gourmet restaurant" Chops. As a result vegetables are the cheapest "root" vegetables, meat is universally fatty, full of gristle, dry, lacking flavor will all the hallmarks of "CHEAP". Another problem is the proliferation of Indian and Vegetarian entrees. Frequently 3 of the 5 dinner entrees were vegetarian or Indian - again meat is more expensive. Although RCI's Galley personnel are heavily from India, I did not see a single passenger on the entire ship who looked like, or dressed like, they may have been from India. And yet at each lunch/dinner and entire section of the buffet area was given over to Indian food, and there was at least one or two "Indian" entrees on the Dining Room menus. Again Indian food is mostly vegetarian and thus cheaper to purchase and serve. Entertainment - the same old, tired three Production Shows that I have been watching for about 5 years it seems. When will RCI spend $ on new shows for the benefit of their repeat guests? Other "Headliners" were mediocre at best. Had visits to six ports, all of which have been "destroyed" by "mass cruising" of ships such as the one I was on. At St. Lucia the combined total of pax from the ships in port may well have exceeded the population of the island itself. Disembarkation in Tampa on Day #14 was easy, although no "carry off" was allowed but first groups were off the ship at 8:15 am and off to TPA for most people returning to NE. In conclusion - a good trip, I am signed up for next year again; but will I go - I don't know. I'm tired of RCI's "nickel and diming", food quality is worst of any mainstream line, ports will be the same again next year - so we will see. Read Less
Sail Date: April 2011
I have traveled on over 10 cruises over the last few years on a variety of cruise lines (including one prior cruise on RCI). The ship is maintained in good condition and all public rooms are clean and attractively decorated. Deck 5 has a ... Read More
I have traveled on over 10 cruises over the last few years on a variety of cruise lines (including one prior cruise on RCI). The ship is maintained in good condition and all public rooms are clean and attractively decorated. Deck 5 has a wrap around promenade for walking around the ship. The pools were great but they were drained at night and not heated.Entertainment was good overall. Shows consisted of a magician, impersonator and several good musical shows. The pool band was excellent (Caribbean Force)The ships band and dance were equally talented and worth seeing.The food and service in the Tides dining room was very surprising. I kept comparing the food quality and service to my last RCI cruise on the Vision of the Seas four years ago.The dining room service was generally slow and entries were frequently delivered to the wrong person at the table (This appears to be the result of under staffing). Food quality had decreased significantly. For example; surf and turf consisted of some type of mystery meat and pre-frozen prawns. The prime rib was tough and flavorless. Worst of all were the baked goods. From the buffet to to the coffee shop (Latte-Tudes) every baked item (including the pizza) was pre-frozen and heated up on board. Princess does not does that! The ship was beautiful and the ports were interesting, but I would have a difficult time going on another RCI Cruise. It was apparent that RCI is doing everything it can to cut costs and the food quality and service have declined as a result. Read Less
Jewel of the Seas Ratings
Category Editor Member
Cabins 3.0 0.0
Dining 3.0 0.0
Entertainment 3.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 5.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 3.0 0.0
Service 5.0 0.0
Value For Money 3.0 0.0
Rates 4.0 0.0

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