Mexican Riviera Jewel of the Seas Mexican Riviera Cruise Reviews

3.5 / 5.0
1,645 reviews
Two old people having dinner in the ain dining room. lol
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Center Lobby, most music, dance instructions etc were here
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St Lucia
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St Maarten
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1-8 of 8 Mexican Riviera Jewel of the Seas Mexican Riviera Cruise Reviews


Worst Cruise We Ever Had

Review for a Pacific Coastal Cruise on Jewel of the Seas

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elinwilton
6-10 Cruises • Age 60s

We were so happy to finally have a west coast cruise with the opportunity to sail under Golden Gate Bridge. Unfortunately, the one really great thing on this cruise was the weather. Oct 3. The check-in process was a fiasco!! We knew since late August that the Jewel was going to be docked at pier 42, so obviously the port authorities knew, the ships' crew knew, so why oh why were passengers ...
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Sail Date: October 2015


We finally disembarked the Jewel of the Seas

Review for a Pacific Coastal Cruise on Jewel of the Seas

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FCABARLE
10+ Cruises • Age 80s

Over an hour at the airport waiting for a bus. Three hours waiting in line to get our ship pass and get onto the ship; half dozen computers were unmanned which surely slowed down the process. Room temperature food every meal at table 105, even the ice cream came melted. I ordered scallops as an appetizer, they came in an escargot tray but it was small pieces of scallop not whole scallop in each ...
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Sail Date: October 2015

Cabin Type: Large Ocean View Stateroom


Wow, Royal has changed; too bad.

Review for a Pacific Coastal Cruise on Jewel of the Seas

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Hyuaul
10+ Cruises • Age 60s

First time a Royal ship has been on the California West Coast in years! We didn't care what ship we went on. We were celebrating our 36th wedding anniversary, husband's 60th birthday (6 & 13th) and 1 1/2 years of treatment for cancer. This trip was a biggy! We booked a Grand suite to do it right. What a disappointment to experience a FULL ship staffed with trainees. (I truly hope they were ...
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Sail Date: October 2015

Cabin Type: Grand Suite


Love the Jewel, but the whole trip was so disorganized and a disappointment.

Review for a Pacific Coastal Cruise on Jewel of the Seas

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firegal2539
First Time Cruiser • Age 70s

The Royal Caribbean/Celebrity/NCL agent at LAX was wonderful. Very helpful and courteous and because I am handicapped helped me with my luggage to the bus. The Jewel of the Seas is a beautiful ship. She is classy, elegant and comfortable, all at the same time. She is an older lady but she isn’t showing her age too badly. She is going in for refurbishment in the spring of 2016 and she will only ...
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Sail Date: October 2015

Cabin Type: Large Ocean View Stateroom


Big Disappointment

Review for a Pacific Coastal Cruise on Jewel of the Seas

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trurotraveler
2-5 Cruises • Age 70s

This was our second cruise on Royal.....our first trip was on the Allure and was a "great" experience. When we saw the Pacific Coastal cruise on Jewel of the Seas we decided to take our granddaughter to celebrate her birthday. First the positive....our cabin steward was very helpful, the staff in general was friendly and the birthday decorations were very nice. We enjoyed the piano ...
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Sail Date: September 2015

Cabin Type: Deluxe Ocean View Stateroom with Balcony

Traveled with children


A Big Disappointment

Review for a Pacific Coastal Cruise on Jewel of the Seas

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cruise4fun7
6-10 Cruises • Age 60s

It didn't start out well and ended even worse. We waited over 2 hours in line to check in. The staff seemed disorganized. There were 3 lines for check but the line for the Gold members was extremely slow. The ship itself is fine. It's a bit older but still looks great. We attended a couple of the shows and they were just ok. We have sailed on other ships with Royal Caribbean that in my opinion ...
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Sail Date: September 2015

Cabin Type: Deluxe Ocean View Stateroom with Balcony


No One Likes to be Nickel and Dimed

Review for a Pacific Coastal Cruise on Jewel of the Seas

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_Marshbird
6-10 Cruises • Age 50s

When a company tries to nickel and dime their customers, they are destroying customer relations. And that is what Royal Caribbean has done for me on this my last cruise, and very certainly my last cruise with RC for some time. Pros: 1. Great itinerary. The overnight in San Francisco was great! 2. The people. Most of the staff were great people. Even if they weren't helpful, they still ...
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Sail Date: May 2015


Jewel has been tarnished!

Review for a Mexican Riviera Cruise on Jewel of the Seas

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pagiee
10+ Cruises • Age 60s

An offer came in our email and the price was hard to beat, so we called RCI to book the March 7th cruise on Jewel of the seas. We decided to upgrade to a superior balcony, cabin 9254 and specifically asked if it was obstructed in any way and was told it was NOT... well they LIED!!!!! it is obstructed on not 1 or 2 but all 4 sides ( including up and down) so our views of the ocean were extremely ...
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Sail Date: March 2013

Cabin Type: Superior Ocean View Stateroom with Balcony


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