133 Royal Caribbean Jewel of the Seas Caribbean - Eastern Cruise Reviews

There's nothing like taking a cruise in a warm climate during the middle of winter. We spent 10 days in the Caribbean in January 2017, eight of which were on board the Royal Caribbean Jewel of the Seas. Overall we had a very good ... Read More
There's nothing like taking a cruise in a warm climate during the middle of winter. We spent 10 days in the Caribbean in January 2017, eight of which were on board the Royal Caribbean Jewel of the Seas. Overall we had a very good time though, like all of our cruise vacations, there were many ups and some downs. This was our fifth cruise, our second on Royal and our first to the Caribbean. We left Northern Virginia in the 20's and 30's for 10 days in the 70's and 80's, so that alone made for a great vacation. As far as the ship is concerned, the Jewel is a newer and much nicer ship than our first Royal ship, the Grandeur of the Seas, though there were quite a few similarities. The passengers were mostly 50's and up, though there were a substantial number of 20-40 somethings and a couple of dozen little kids as well. Overall this was a much more sedate crowd than the Grandeur - a good thing. Similar to the Grandeur, the crew was as friendly and helpful as they could be. Our steward and waiters were excellent. Royal does a very good job training its staff. The food was very good overall, though a few dishes were disappointing. We ate our breakfasts and most lunches in the Windjammer buffet and were generally pleased with the variety and food quality. I particularly liked the generous seating area - much more spacious than we experienced on the Grandeur. We ate all our dinners in the Tides main dining room. We loved the rolls (as we did on the Grandeur) and most of the food though a few courses were not as good as we expected (my wife's eggplant parm, my Caprese salad). The entertainment was good, though the production shows had very strange plots (but who cares - you're there for the singers and dancers). One of the singers, Maria from the Philippines, had a spectacular voice. She's going to be a star. Our Cruise Director, Dennis Charles, was a delight. Our cabin (8513) was very nice - quiet and spacious, especially for an inside cabin. We had no trouble sleeping. The main reason we took the cruise was the ports and, for the most part, they didn't disappoint. San Juan was great - loved the Puerto Rican food (mofongo and Magna beer - excellent combination) and enjoyed the El Yunque Rainforest. We chose not to go on an excursion in St. Thomas and that was a mistake - Charlotte Amalie, the main city, had hundreds of stores, 90 percent of which were jewelry stores. It got old quickly. We returned to the ship after an hour. We did go on excursions in St. Kitts (railway tour), Antigua (bus tour), St. Lucia (catamaran boat ride) and Barbados (bus tour) and enjoyed them all. We particularly liked St. Lucia - what a beautiful island. While there's some poverty in all the islands - they are third-world countries after all, there as some nice facilities as well. Everyone we met was very nice to us (tourism is their main source of income). Overall we enjoyed our cruise very much and, though I've rated it 4 stars, it actually deserves 4 1/2 stars. Read Less
Sail Date January 2017
We chose this particular cruise because it was a ship that we had never sailed on.....the itinerary had all of the places that we had visited before, at least once, and wanted to visit again.....we received a great promotional offer for ... Read More
We chose this particular cruise because it was a ship that we had never sailed on.....the itinerary had all of the places that we had visited before, at least once, and wanted to visit again.....we received a great promotional offer for the booking and the drink package we purchased (which was even upgraded for both of us, which we were not aware of until we arrived at check in and were told so by the staff person who got us checked in). It was the quickest embarkation process that we have ever encountered. This time around, there was an option for completing an online form for billing the credit card being used for on board purchases and use of the SeaPass account cards. That was one less bit of paperwork to have to fill out at check in. Once past the check in desk and heading up to the actual entrance onto the ship, we encountered a long line of people trying to get on board because the hand held scanner and equipment used for one of the two security lines was not working properly when the staff member tried to scan the bar code on the back of the SeaPass cards, so two lines merged into one long line. The overall appearance of the ship was very good, for the most part. We noticed a large glass pane on deck 5 that had been shattered, but being that it was safety glass, it was all intact. There were strips of duct tape to keep it in place until the removal and replacement could be made. I can't recall any instances of coming upon items such as non-functioning public toilets or broken furniture, etc... There did seem to be a noticeable amount of burned out light bulbs, scattered all over the ship, in various public areas....Schooner bar, Windjammer Grille, Safari Club, Coral Theatre. The Jewel was a very clean ship inside and up on the public decks. Being located where we were on Deck 11, it was nice to be able to walk from our cabin to either the Solarium, Pools or the Windjammer and remain on the same deck. The fitness center was right above us on Deck 12. We did the My Time dining option for this cruise. We only visited the Tides dining room twice during our cruise, with the rest of our meals taken at the Windjammer. The service can get drawn out to 2+ hours and staff can get a bit pretentious when in the formal dining rooms and I don't necessarily think that the menu items there are that much better than what can be found on most nights when walking through the buffet stations in the Windjammer. When we go on vacation, it is to relax and be casual.....I had no desire to haul along a tuxedo or even a suit or two just to go have dinner. Jeans and Polo shirts were the order of the evening while dining on this trip. We enjoyed the various people with whom we shared tables with on our two nights in the dining room and we actually saw more of the same couples and others in different areas on the ship and on some of our excursions. Because our day hours were spent on shore excursions, we didn't partake in much of the entertainment on board until the late afternoon or evening hours, after dinner. We spent some time and not a lot of money in the casino (we received a few various comps for different games in the casino which I think was a result of both of us attaining Platinum status for this cruise). I walked away with a total of $20 profit from their casinos and that was good enough for me. There were various trivia games that we were involved in, Pictionary challenges, Charades, Heads Up, etc... and we always were able to immediately strike up conversations with all of the different people who were participating. We aren't much for the Broadway style shows that are in the Coral Theatre. We checked out one of them, "From West End to Broadway", and none of the tunes that we listened to were recognizable hits...I think there were probably licensing issues which prevented the performers from singing the big, well known songs. The "Love & Marriage" game show can be really funny or really bad...this time it was really bad. The three couples involved in the game were just awful in terms of energy, humor and willingness to participate. A real letdown from other cruises which had much more willing participants. Because our wake up times were between 6-6:30 AM, in order to have breakfast, get dressed for whatever excursion we booked, get the sunscreen on and pack what we needed for on shore and be ready to leave the ship by 8:30 AM, we weren't night owls at all and our bedtimes were around 9:30-10:00 PM. We had the best stateroom attendant ever! Lacrima Ungur, from Romania, who was a one woman housekeeping staff. So very friendly, cheerful and easy to converse with about what we did on our day in port, etc... She's been with Royal Caribbean for 16 years. We always feel the stateroom attendants have the most labor intensive and exhausting work, so it's always our rule to make sure they are well compensated for their efforts.....daily. Marcus, the main barista at Lattetudes coffee bar was another very nice and dedicated person when dealing with customers. We expressed our appreciation for his week of work with our coffee orders with a nice gratuity on the last morning and he was so taken aback by our action. I'm guessing not too many passengers think about his services for getting them pumped up on caffeine to get their days started. The Windjammer staff were also a very busy bunch during all of the different meal services. Having asked at guest services about tipping and gratuities for those staff members, we found out that the staff in the Windjammer get nothing at all which I think is not appropriate or fair for what services they provide, but that's an argument that's best handled by slipping a few singles under our plates when we finish whatever meal we are enjoying, rather than trying to change the rules of Royal Caribbean. The overall organization of our 4 booked shore excursions was well handled. No problems of any kind with getting our group of participants organized. It was more of a problem with the number of passengers who all took elevators down to the disembarkation deck, on Deck 2, which caused so many people to be jammed up to get towels and bottled water before going through security and leaving the ship. We got caught up in the human jams a few times, but never were late for meeting up with an excursion group. On two of our shore excursions, we had the unfortunate bad luck of being saddled with what I will bluntly say were "loud mouthed, idiotic Americans" who felt it was their duty to make asinine remarks about the recent election and some racial stereotyping. Thankfully, some people, myself included, did not let those morons get a free pass. It seems like the more cruises we are on, the more the "ugly Americans" stick out and can be identified. Jewel of the Seas pros: Self leveling pool tables, the Safari Club game room, newly installed outdoor large movie screen, the fancy new Coca-Cola soft drink machines where you can create hundreds of different combinations and it's much handier than waiting at a ship's bar to refill the large tumbler which comes with drink packages. Jewel of the Seas cons: No Promenade that ran the length of one deck for sitting back with a drink or a bite to eat and people watching, as like there is available on Adventure of the Seas. The Jewel has a main area called the Centrum, but it is a circular space incorporating the area with the staircases and elevators and scattered vertically among multiple decks and we found it not to be as user friendly or inviting as the ships which have the Promenade arrangement. I wouldn't rule out sailing on the Jewel in the future, it's a very complete and capable ship. Our ship selection comes secondary to the cruise itinerary. Read Less
Sail Date December 2016
We cruise 2-3 times a year and have been on all the Royal Caribbean class ships. ( except the Quantum) The Radiance class ship is our favorite so far. Not too big and not too small. We have been on the Jewel of the Sea’s twice now. ... Read More
We cruise 2-3 times a year and have been on all the Royal Caribbean class ships. ( except the Quantum) The Radiance class ship is our favorite so far. Not too big and not too small. We have been on the Jewel of the Sea’s twice now. The first time the food did not have the variety we were used to. (No Shrimp or Lobster). This was not the case this time, but we did notice that Shrimp was not offered every night and there was not always a beef option on the menu. We loved the ports of call. St. Lucia’s market needs an upgrade, but we still felt safe. Mostly we just stayed on the boat. The service was great by the pools and at the bars. What can we say we love the Wind Jammer and the many choices presented daily! The service and the shows for this size ship is what keeps us coming back. Read Less
Sail Date December 2016
Our sail on Jewel of the Seas, April of 2016, was our first cruise. We wanted to see what cruising was all about. We travelled with our six year old on a three night cruise to the Eastern Caribbean, stopping at CocoCay, Nassau, and Key ... Read More
Our sail on Jewel of the Seas, April of 2016, was our first cruise. We wanted to see what cruising was all about. We travelled with our six year old on a three night cruise to the Eastern Caribbean, stopping at CocoCay, Nassau, and Key West. We arrived at Port Canaveral on the same day as embarkation. Next time we will arrive the day before, as we had several misadventures in getting to the ship, none of which is anyones fault but our own. The Jewel is an amazing feat of engineering. I understand that this is not the newest of ships, but we were very pleased with the amenities offered. The ship was so large that we didn't have time to explore it all. It wasn't until disembarkation that we discovered the cinema! While my husband was a little disappointed in the size of the pool, we all loved the amazing experience of sitting in the hot tub watching a movie play on the big screen. The ship was wonderfully clean, even more so given that it's basically a floating city. We were booked in a balcony room, and while I was expecting the room to be small, I was pleasantly surprised. It was more than adequate for our needs, and we loved waking up and having breakfast on the balcony, watching the sea or other ships roll by! The woman caring for our room was very sweet, and we kept returning to our room to find not only adorable towel animals, but my daughter's stuffed animals placed posed and having fun. Our waiter at dinner, Martin, was always so happy, and got us anything we wanted. I was shocked to see someone at our table order several options at dinner, but Martin didn't bat an eye. I can't imagine how much food must be stocked on board that such a thing is possible. The food itself was quite good. We didn't get to try any of the specialty restaurants, but the "standard fare" was excellent, and we never went hungry for lack of choice, even for my picky eater child. I have to compliment RCI in how they choose table mates for dinner. We were placed with two other families with kids, one only a little younger than mine, and twins that were a few years older. We were all in somewhat the same stage of life, and so we had things in common to talk about. It made dinner exceptionally pleasant. My daughter used the Ocean Adventures kids club one evening, and she enjoyed it. She said that they played a variety of games, and one morning she spotted a friend she had made and dragged us over to introduce us. If we weren't all so pooped from exploring our ports of call I think we would have made far more use of this option. I was a little disappointed at our port excursions, but that was entirely our fault. We didn't book any excursions, choosing instead to explore the islands ourselves. We ended up with a tired and cranky family because it was hot and we were not prepared enough. My daughter was disappointed that the water was cold on CocoCay, but that's just the way it goes in April. We should have planned a tour of Nassau, and gone to see the aquarium, and we should have taken the tour of Key West as well. We did get to see Hemmingway house, and we got to have delicious food and Key Lime Margaritas, which I enjoyed very much. We all really enjoyed this ship, and our trip overall. We always found happy staff who were able to get us anything we needed, we had fun in the sun, and a quick relaxing outing. Next time we'll book a longer trip. Three nights is NOT ENOUGH!!! Read Less
Sail Date April 2016
Royal Caribbean has decided evidently to become an entry level cruise experience. Here are my observations: 1) overall food quality has been going downhill for the last few years. Menu diversity also has been reduced. If you're ... Read More
Royal Caribbean has decided evidently to become an entry level cruise experience. Here are my observations: 1) overall food quality has been going downhill for the last few years. Menu diversity also has been reduced. If you're a meat and potatoes person you're in luck. If you like vegetarian or international cuisine (Indian, Thai, Chinese, etc.) you won't be happy. Here, animal protein rules. They used to have a decent vegetarian option at dinner and at the buffet, but they have slowly gone away too. I am not a vegetarian but I like eating that stuff a lot and miss it here. Internet speed is around dial up speed. We were on a Norwegian ship recently and could actually stream video!! On Royal getting email can be a challenge. I will say their larger newer ships have better internet, but the Jewel and also the Serenade which we recently cruised on had dial-up speed internet and was frustrating. Royal has obviously decided that internet was NOT important to its clients because the equipment obviously exists to upgrade it. Unfortunately we have our own business and we have to stay connected. So next cruise will be on Norwegian again. Better internet by 100X and better food (lots of non-meat choices at the buffet every day and more choices in general). Service was good overall and the ship was clean and neat. Our cabin on level 3 however was above the second floor luggage door an evidently some equipment was not lashed down, so every night, all night as the ship listed we had to endure grinding and then banging as whatever it was crashed into the walls below us. We reported this 3 times to no avail. Musical entertainment: If you were alive during World War 2 you’ll love it. If you are in your early 70’s or younger you will not be able to name many of the songs they play - “Besame Mucho” written in 1940 for example you’ll hear on all this class of Royal ship almost nightly. Not a bad song mind you, but definitely not representative of the average age of the people on board. This stuff was appropriate 20 years ago, but Royal just can’t seem to move into this century (admittedly other cruise lines are guilty of this too including Norwegian). Please Royal – look around your ships and see who is cruising. The central area bar where the music happened each night was only mildly attended until one night they actually did play some classic rock – then it was MOBBED. And they had a 70’s disco party that was standing room only with a full dance floor. You would think with such a great response to the baby boomer’s music that this would become the standard ‘every night’ entertainment instead of the once a week deal. I do not get it. There were a few 80 plus year olds on the ship, but I’d guess less than 10%. There are plenty of soft rock tunes the guitar player can do instead of all big band era tunes. You’d think Royal would want to attract the next generation of cruisers since the WW2 crew is unfortunately slowly moving on. Pool Music: Island music played too loud so you can’t read your book. Who the heck listens to island music at home anyway? How about some smooth jazz or something chill to relax. Can’t even drown it out with ear buds and an IPhone music app because the island music bass shakes your bones so you can’t mask it. How about maybe one hour of that stuff for the party people and let me relax the rest of the time? I like the pool so I really do not want to move to some far corner of the ship for peace. No cigar lounge either. The Norwegians have more of these and I enjoy that a lot. You’re relegated to the outside deck near the pool with the cigarette smokers if you want a cigar. We started with Celebrity to achieve our status on this family of cruise lines, and now it is to to go back. Scheduled a Panama Canal cruise on Celebrity for the fall and a summer Alaska cruise on Norwegian where the food is good and the internet swift. Might consider a large newer Royal in the future but not the smaller ships. Just to “Carnival” for me. These ships do have lower prices however, I must say. If you’re a meat and potatoes person with no need for decent internet and like big band music and loud island music at the pool, this cruise is for you – can’t beat the price. Read Less
Sail Date March 2016
No one should have to go through this. My husband and I booked this cruise the beginning of March. We thought we were getting a room with a door between my sister-in-law's room and ours, $300 onboard credit, dinner for 2 at a ... Read More
No one should have to go through this. My husband and I booked this cruise the beginning of March. We thought we were getting a room with a door between my sister-in-law's room and ours, $300 onboard credit, dinner for 2 at a specialty restaurant and a free spa treatment. The 3 other couples traveling with us were given the same incentives. The travel agent used the debit card we used to pay the deposit, for the entire amount of the cruise (without authorization from us). Royal Caribbean suggested we change our cards because he had the numbers on file. This was a huge headache. We had paid twice for the cruise (once with our debit card and once with our American Express card) one week before the final payment was due Sept 29. Nov 4, Royal Caribbean canceled the cruise and our air fare and was going to charge us nearly $1000 for canceling, told us the cruise had not been paid for on time. After dealing with a rude resolution specialist, for 4 hours, we had a room and our flights back. We did end up paying more for the same vacation, the gratuities increased from March to November, and we kept the travel insurance they added to the second booking, costing more than $200 for the same trip. Royal Caribbean offered a cheese tray and bottle of wine for our room upon arrival for the trouble. I informed the travel agent that was not enough for what I had gone through. The Director of Guest Relations and Shared Services called and made it possible for the inter-connecting rooms to happen. She also hinted that we would be taken care of once we boarded the ship. What we got was a bottle of wine and a cheese tray. Our specialty dinner for 2, and spa treatment disappeared. I spent 2 days at the guest relations desk trying to get them back. 2 calls from the ship to the travel agent trying to get them back and spent $10 for internet access to email asking her to straighten the mess out. Received an email that she would work on it when she went back to work, that she was out of the office for the week. So the room was ok. Nothing special, but really did not spend a great deal of time in it anyway. Called the steward once, he did not ever get back to us, went down to guest relations and the problem was resolved there. Had to call two different days to get the safe in the room to work. The dish cart, linen cart and vacuum sweeper sat in the hallway the entire time we were there. Only on the night we had to put our suitcases out, did it disappear. Entertainment was lacking. There was a very good comedian the first show, so-so comedian the second time, and then an awful comedian. The Royal Caribbean singers and dancers are talented. Unfortunately, I have seen high school productions better than their shows. The young men they brought onboard to perform were excellent. Last night passengers were treated to a lecture on how good they have it compared to the rest of the world's population. (I took that as "So don't complain about anything".) The food was good in the main dinning room, out of 7 meals, had 2 not so good. Chicken so salty I left it, that was bad. Fish had some kind of spice I did not like, others may have thought it was ok, so can not say it was bad. It may have just been me. The cafe food was not great or bad. Just mass produced. Shore excursions were fun. Bought the 2 scuba diving excursions, one was canceled. For the most part, there are people trying to get you to spend more money. Drinks are extra plus gratuities, over priced spa treatments with products and gratuities. Employees are clearly disappointed when you decline their products or services. Will not travel aboard Royal Caribbean again. Have already looked into the Sandals Resorts. Read Less
Sail Date December 2015
I really enjoyed everything about this cruise. I liked the intinerary. Enjoyed both excursions I booked. One through the ship (zipline in St. Kitts) and one off the ship. Captain Bob's catamaran day trip in St Maarten. Martinique was ... Read More
I really enjoyed everything about this cruise. I liked the intinerary. Enjoyed both excursions I booked. One through the ship (zipline in St. Kitts) and one off the ship. Captain Bob's catamaran day trip in St Maarten. Martinique was a bit challenging given language barrier. Next time I will book an excursion to make this island more enjoyable. I did think the shopping in town was reasonably priced but didn't bother to exchange dollars for euros. I had the all you can drink premium package and despite the multiple stops drank my fill. The bartenders in the Schooner Lounge were my favorites but I really enjoyed all the various locations. The food was solid if a little bland. I did enjoy the lamb chops one evening. I thought the filet in Portofino exceeded the filet in Chops. I can not say enough about the personnel I encountered on board. Looking forward to my next trip. Read Less
Sail Date March 2015
This was are third cruise that my wife andI have been on. our first two cruises were with Princess, we wanted to try a different cruise line this year. Not because of bad experiences, but more to see if there is something better or ... Read More
This was are third cruise that my wife andI have been on. our first two cruises were with Princess, we wanted to try a different cruise line this year. Not because of bad experiences, but more to see if there is something better or different out there. Well with trying a new cruise line we were dissatisfied with cost (being more expensive), thought there would be better service (pool side and bar). We also found, we couldn't see through our balcony glass while we were sitting. Being on the 7th floor seemed like we were sleeping in the casino, it echoed in our room. On the upside service in the dining room was excellent Luis Orencia from Philippines and Jason Francis from St. Vincent gave great service as well as made us feel at home. Also, our stateroom was very well taken care of by Perceval Valeriano from Philippenes our stateroom attendant. Read Less
Sail Date February 2015
Two 1 week cruises back to back, first time ever I had felt indifferent about a cruise/vacation being over. Embarkation smooth, easy, not much waiting in line. Itinerary nice, food average, staff OK, rooms nice and practical, service ... Read More
Two 1 week cruises back to back, first time ever I had felt indifferent about a cruise/vacation being over. Embarkation smooth, easy, not much waiting in line. Itinerary nice, food average, staff OK, rooms nice and practical, service excellent where $ come to play - casino, bars, stores, Photoshop, etc. BUT, service in dining rooms was atrocious. The 3:1 guest:staff ratio on this ship most certainly to blame. (vs 2.1:1 with NCL and 2.3:1 on HAL.) I did a cruise with HAL 1 year ago, the ship had total loss of power for 90 minutes, 1 hour after sailing. With dinner being 90 minutes away, expectations were low. Dinner started 15 minutes late and that service was better than any I had experienced on my recent RCL cruise. Food options in buffet diminished on "unpopular island" days, when more passengers stay on board - that was the reason given to me by buffet staff. Well, seems they do not learn from experience then. Furthermore, running out of butter (my meal was interrupted 3 times by servers digging into my butter holder, no "excuse me please", just explanations), running out of croissants, running out of condiments 2 days before cruise end, running out of a brand of beer at buffet restaurant and being told to look for it one at the pool bar (while holding my plate of food.), diluting tomato juice. Many regular RCL cruisers had indicated that services had deteriorated in the past 18 months, they were going to cruise other lines. A travel agent, also a regular RCL cruiser, had indicated that she will not book her customers with RCL again. Poor, poor service RCL, won't see me again.   Read Less
Sail Date February 2015
Sailed several Royal ships, but this was one of my least favorite ship. There were several problems with meats being cooked to order and even after being sent back, still didn't come out right. Food in the Windjammer was mediocre and ... Read More
Sailed several Royal ships, but this was one of my least favorite ship. There were several problems with meats being cooked to order and even after being sent back, still didn't come out right. Food in the Windjammer was mediocre and not much variety. I felt the activities qere lacking, not much going on a the one sale day. There wasn't a lot to do at the pool area except for belly flopping contest and guest/crew volleyball contest which took all of an hour and a half. No line dancing music which usually makes for a lot of fun. Port of calls were a lot of fun, did the Rhino Rider ship excursion in St. Marrten and it was so much fun. Would highly recommend it. Did a city/beach tour in Martinque through the ship excursion that was horrible. The tour person was very hard yo understand and rude on several occasions and the beach wasn't very nice. We were suppose yo atop at a banana plantation but actually stopped on the side of thw road looking at banana trees. In Barbados we did the Tamani turtle snorkel andd beach also through the ship excursion and it was another grest one. The entertainment was very good on this ship, was very happy with it. Our waiter, and his assistant were very good as well as our room stewart. as a matter of fact the entire staff of this ship were excellent, no complaints at all on that Read Less
Sail Date February 2015
This was our 7th cruise and 2nd with Royal Caribbean and likely our last with them. While we took the cruise with a large group of friends and family and thoroughly enjoyed our time with them, RC left us very disappointed with the level of ... Read More
This was our 7th cruise and 2nd with Royal Caribbean and likely our last with them. While we took the cruise with a large group of friends and family and thoroughly enjoyed our time with them, RC left us very disappointed with the level of quality for the cruise. The food in the main dining room was good but the Windjammer buffet left a lot to be desired. The variety of food was seriously lacking and the quality just as bad. Chops Grill was OUTSTANDING but Portofino left a lot to be desired with their menu choices and quality of food. We had the feeling all week long like RC was cutting corners wherever they could with bars understaffed and generally disappointing level of service overall. Our cabin steward was fantastic as were the bartenders at the casino and sports bars but several of the bartenders at the pool bar were just plain rude and lazy. The selection of drinks on the premium drink package was outstanding but the need to sign a receipt every time you ordered a drink made no sense and was very annoying. The ship itself was generally nice but seemed very dated in some areas, particularly around the pool deck. The railing cap was missing on our balcony railing along with all of the other rooms along our deck. There were exposed screws sticking out of the metal frame presenting a danger of injury to everyone who leaned on their balcony rail. When comparing Royal Caribbean overall to the previous cruise lines we've used, namely NCL and Princess, they are far behind in quality, value and overall service. While we still managed a great time with all of our friends and family it just does not erase the memories of the poor experience we had with Royal Caribbean and in particular the Jewel of the Seas. Read Less
Sail Date February 2015
My husband and I were very much looking forward to our week long cruise. We wanted out of the cold weather to warm ourselves in the Caribbean. We purposely picked this cruise because its itinerary showed 3 ports we had not been to before - ... Read More
My husband and I were very much looking forward to our week long cruise. We wanted out of the cold weather to warm ourselves in the Caribbean. We purposely picked this cruise because its itinerary showed 3 ports we had not been to before - Tortola, Domenica, and St. Kitts. When trying to book an excursion in Tortola I had read on Cruise Critic that back in the spring the RC ships were not stopping in Tortola due to port construction. I was concerned but not overly so until we go on board and discovered our first port was St. Thomas, not Tortola. Apparently only those who booked excursions through RC in Tortola were told. Fortunately we've been to St. Thomas enough and we have our own snorkeling equipment that we just ferried over to St. John for the day. The best part of the whole trip for us? Our table 475 at the 8:30pm dinner seating. The last 2 cruises we were on we were not so lucky. The last one our table mate was a single gentleman who lived in a nudist colony and the one before that we ate alone. Our waiter Johnny and his assistant Geraldine were fabulous and we made 8 new friends including another couple from our hometown. If you sail on Jewel of the Seas tell them you want to sit at Johnny's table. We advance booked reservations at Portofino and Chops Grille. I was very surprised to find an additional charge for lobster at Chops. The food there was very good but the service was lackluster. A large party with a reservation came in and they were told to wait outside while their table was prepped. The restaurant was virtually empty, save for a table for RC officers, at the time. i don't think they were ever seated. A table next to ours was never cleared so we looked at dirty dishes glasses and linen while we ate. Someone had spilled wine on the window and the spill was still visible. The service at Portofino was much better but the food wasn't as good. Next time we'll wait until we're on board and see what our dining table is like before we make reservations. We missed our dinner companions so much that we skipped dessert in the specialty restaurants and headed back to our table to share dessert with our new friends. We made our own excursion plans and only booked the ferry to St. John through RC. We went snorkeling each day. Our excursion in Domenica didn't work out and we got our money back. The ship tripped a circuit breaker that controlled the toilets and the AC as we were leaving port in Barbados. The captain kept us informed and kept close to Barbados just in case the situation couldn't be fixed. I'd say everything was back to normal within 4 hours. Fortunately we had a balcony cabin and opened the slider to let in a breeze. All in all it was a great cruise and we're looking forward to being back on Jewel for a Panama Canal cruise next year. Read Less
Sail Date January 2015
First cruise with RCL, but we will be back! Arrived in San Juan a day prior to cruise so we could head over to the San Sebastion festival ( what a blast again ). Stayed at Dreams Hotel which is a fantastic value for a very clean, ... Read More
First cruise with RCL, but we will be back! Arrived in San Juan a day prior to cruise so we could head over to the San Sebastion festival ( what a blast again ). Stayed at Dreams Hotel which is a fantastic value for a very clean, comfortable room...maybe a bit off the beaten track for some, but we love just blending in with the people of P.R. Taxi from airport around 25.00 and the same to port. Arrived around 11am to the ship and basically walked right on ( sweet ). Cabin was ready at 1pm. Grabbed a deck chair till lunch then down to the Windjammer for a bite to eat. I must say this eatery has to have my favorite décor of all ships we have sailed, very inviting and comfortable. Food was tasty and well prepared. The ship is extremely easy to get around and well laid out, and in very good condition considering the flow of people every week. Yes if you look for it you can find a few worn or tired areas but that comes with usage. Staff are extremely friendly and helpful. Kids pool and slide, mini put and wall climb ( we have no kids on board ) were well used and this kept the young ones aft and not around the main pool. Wall climb was closed first few days but no big issue for us. We ate in the dinning room every night ( my time dining ). I found the "my time dinning" a joke as there where 5 of us and on first day told to book in advance the time, then told best to make it at 7:45 every night ( that's not my time ). When we arrived at 7:45 they placed us near the service entrance, second night right at the front entrance in the hall not even in the dinning room. Went to the Maitre D to voice our concern and disappointment and he said book 8:00pm ( he told us 7:45...remember ). From there out better table, same table every night. RCL needs to get this right as anytime means walk up ( yes maybe wait a few minutes ) at anytime during dinning room hours! Food for the most part was very good, and enjoyed. We found the pool area busy all the time but that's expected and a lot of fun around the pool, music was ok, bar was very good with quality products and service. Prices not bad considering it is a cruise. We would grab a lounger forward as more peaceful to read and relax. Shows we found to be lacking and not worth the time imho. The comic was good and we enjoyed. Piano bar and main lobby bar very good. Great 70's night in the main lobby with everyone singing, dancing, and having a great time. Cruise Director Dennis does a top shelve job!! Casino allows smoking and this detracted from our enjoyment here. A few tables and slots. 6.00 minimum tables which is good. Interesting that only 1 night on the ship did they have a "happy hour "of 2 for 1 drinks. This is the only cruise I have been on that did not offer most days a "happy hour ". On embarking no champagne, or Formosa, no chocolate on turn down.....not that this is needed and it saves a few bucks for RCL ( and us ), but it has always been a nice touch on other cruises. Cabin attendant did a stellar job ( Thank you ) and cabin was always clean. We found storage to be fine. Washroom is smaller with a very small shower. If you have a bit of "junk in the trunk" and drop the soap, you will not be picking it up...lol. Always on time for ports of call, and no issue on disembarking. Lots of cabs so don't worry about that. Enjoyed the cruise and RCL....we will book again. Read Less
Sail Date January 2015
This was our first attempt at a cruise and will now be the first in a long list of cruises in our future. In too many parts of our lives we have learned to accept poor service but the folks that work on the Jewel of the Seas have seized ... Read More
This was our first attempt at a cruise and will now be the first in a long list of cruises in our future. In too many parts of our lives we have learned to accept poor service but the folks that work on the Jewel of the Seas have seized the opportunity to revive what exceptional service should be. From our cabin attendant, Elizabeth, to our waiters, Rosario and Raghu, to the pool bartender, Dan, we were consistently amazed with the services provided. They all went out of their way to make sure every moment on board was fantastic and for that we thank them. The boat is kept spotless, the food was excellent and the drinks were plentiful. Not sure what else I could ask for. Thank you Royal Caribbean for making our first cruise experience wonderful and we look forward to future vacations onboard your ships. Read Less
Sail Date December 2014
Embark was very easy, nice getting text message so folks were well spaced out. My floor was nearly the last so did miss out on some onboard meeting though. I think that should be considered and nobody should miss out because they are told ... Read More
Embark was very easy, nice getting text message so folks were well spaced out. My floor was nearly the last so did miss out on some onboard meeting though. I think that should be considered and nobody should miss out because they are told to board at a certain time. The ship is older but a very nice size and nothing is every very crowded. The 3 pools great so the solarium pool/spa for adults, the midship for all and then the stern with slide for kids. Very deep and nice temp. Never very crowded. Two bars right there with great frozen drinks. Champagne bar never busy - probably because the bartender was not very friendly. Safari bar was the place to hang, great bartenders and lots of room with circular bar. Had trivia, nice piano and acoustic guitar music, and right outside Chops and Portofino if chilling before a nice dinner. My Chops dinner excellent, Portofino very good. The wine tasting class excellent but I wish was not the last day so could make use of my new found knowledge. Not enough enrichment stuff in general. The golf simulator was busted and nobody knew about it and was never mentioned when I picked the cruise. Music and activities in Atrium great idea. Disembark very easy and timed out best of all my cruises. The only downside of this ship is the late night - really was dead after 10:30pm. Casino fun and great people, just not many folks taking advantage. Same with clubs. Worst late night food options I have ever had. Maybe part of the dead late night problem. Pizza in Solarium was old, dry and apparently never refreshed, man was irritated you even stopped by (was dead there) and they also have stale turkey sandwiches. Man had to audacity to tell me they "don't have salt or pepper for the sandwich because they mainly serve pizza there". The only other late night choice is a sandwich place at the stern with average mediocre bar sandwiches. No late night ice cream (thank you Carnival). Read Less
Sail Date December 2014
It's my first time cruising with Royal Caribbean & like most cruisers did, I looked up info on CC-made my little notes. The ship is very beautiful-certain areas do need a fresh coat of paint. Not as large as some of the other ... Read More
It's my first time cruising with Royal Caribbean & like most cruisers did, I looked up info on CC-made my little notes. The ship is very beautiful-certain areas do need a fresh coat of paint. Not as large as some of the other ships I'd been on. It was a last minute decisions. A deal I cannot refuse. Booked an inside cabin since I already have a future European cruise booked. It was a port intensive cruise & I did not have any expectations other than a floating hotel. Only 1 day at sea & I found the entertainment sufficient enough. Our group was made up of 13 ppl from old to young. Each found their own entertainment - casino, the shows at night, listening to music, trivia, etc. There was always something to do as long as you looked at the schedule. 1 disappointment was after 9 pm, looking for munchies was harder. I know the seaview cafe was always available. It just seemed 9 pm was a bit early! A group of us likes to sit around w/ some fruit/tea/dessert & chit chat, etc. We tend to try to run up to the windjammer before it closes & grab all these. At least they don't kick us out & clean up around us. For the younger folks.. seems a bit dead after midnight. Only place seems to be the disco or casino. I like hanging out at the atrium listening to live music. The bands that play there were great. They should move some of the chairs further out so more people can dance. Food - I'm not a picky eater. It was fine. There's a variety of options. We did not try any of the specialty restaurants. The waitstaff in the MDR was good. Quick & efficient. After the 2nd night, they knew that a couple of us drink only hot water & those are prepared every night. Otherwise.. no real complaints. Little misc opinions. Great time. Favorite place was the solarium/pool! If another bargain comes along, I will definitely do this again -- new itinerary!   Read Less
Sail Date November 2014
I have just returned from a cruise in the Eastern caribbean with Royal Caribbean and never again, which is a shame as the ship itself and the crew were absolutely fantastic. My complaints are about the charging policies of the company. ... Read More
I have just returned from a cruise in the Eastern caribbean with Royal Caribbean and never again, which is a shame as the ship itself and the crew were absolutely fantastic. My complaints are about the charging policies of the company. Firstly I bought the drinks package which was labelled as the "Ultimate Package" at $55 per person for the week. Nowhere in the adverts for this package does it point out that there is a compulsory 15% gratuity added on so the drinks package is therefore $63.25 per person. What rubbed salt into the wound was the fact that every time I went to the bar despite me signing a chit that said $0 for the gratuity $12 was added each time thus bringing the total gratuities up to $199. I tried to get the gratuities taken off my bill, they refused to remove the one that came with the package but did remove the individual ones. This is despite the fact that I tipped the people who served me anyway as I always do. What they also neglect to tell you is that despite the fact there is a very extensive wine list in the restaurant only approximately 10% of the wines listed are actually available as they will only let you have the ones which are advertised by the glass. After creating a great fuss they finally allowed me to have a bottle that was not listed by the glass as long as we finished the bottle. This was not a problem and was no different to what we have done on any other ship so I did not understand the reason for this policy in the first place. If I had not got very angry I doubt if my complaint would have been listened to. Once again the staff in the restaurant came up trumps and used common sense to overcome Royal Caribbean's idiotic policies. The price of wi-fi on the boat was also extortionate. For one hour on the ship I can get 3 months at home and one week's wi-fi was the same as 3 years of my home wi-fi. Does anyone use it? Lastly we met a number of incredibly nice people on board the boat and got talking to many of them. Imagine our surprise then when we found out that one couple who we lunched with one day had only paid $300 each for the week. Another family of 3 who we shared a taxi with on an island tour had each paid $450 each. It would appear that there were a number of people on board who had paid a similar amount. Many were very nice but for some of them their idea of formal dining was to turn their baseball cap round the right way instead of back to front. As I said earlier this was a shame because the staff on the ship could not have been nicer. The stateroom steward, the waiter at our table in Tides, the girls who served us in the Schooner Bar and the Guest Relations were all fantastic. The shows were excellent and the dancers were as good as we have seen anywhere and the duo singing Nessun Dorma in one show were outstanding. The food was good without being outstanding and if I have one complaint it is that the evening meals were never hot enough, especially the soups which were so tepid that you could drink them down instantly should you want to. Read Less
Sail Date November 2014
The first trip for us on the Jewel- and what an adventure! The ship lived up to the hype. She was beautiful and thoughtfully cared for. We loved the design and trim and colors. Our cabin was just right for the type of cruise- a balcony ... Read More
The first trip for us on the Jewel- and what an adventure! The ship lived up to the hype. She was beautiful and thoughtfully cared for. We loved the design and trim and colors. Our cabin was just right for the type of cruise- a balcony cabin for our personal time with the sunsets and ocean. The ports were amazing, especially Aruba and St. Kitts. We stayed from daylight until 11 p.m. at Aruba, giving us time to enjoy the tours, the beaches, and the nightlife. Onboard we were treated as usual by the RCI staff: pampered. The food was good, and as always, if we wanted an alternative to the menu, the wait staff and galley made it happen with ease. We enjoyed two wonderful specialty dinners at Portofinos- you must try the canoli! The sailing from San Juan was special, something we had not done prior, and we explored the area local to our hotel the day before sailing. Good food and nice people. If you haven't been on the Jewel, or haven't sailed the itinerary we did, we highly recommend it. Good sailing!   Read Less
Sail Date October 2014
From the minute we arrived at Heathrow our holiday went as planned. I had booked it on a whim. We were amazed how organised everything was and it was all on schedule, The flight to JFK was pleasant with plenty of leg room and superb ... Read More
From the minute we arrived at Heathrow our holiday went as planned. I had booked it on a whim. We were amazed how organised everything was and it was all on schedule, The flight to JFK was pleasant with plenty of leg room and superb cuisine and great films to choose from to pass the time. Cabin Crew were professional and efficient throughout. Customs and collecting our baggage wasn't half as stressful as I had anticipated. Arrival at San Juan was just as smooth and the transfer to our hotel went as clockwork The hotel was clean and even though we arrived late in the evening we were able to eat and our receptionist also needs a 'pat on the back' as he went the extra mile and upgraded us. His smile was infectious given the long day he had had. :-) We slept well and in the morning we could see the Jewel of the Seas from the window and our excitement rose. The shared transfer to the port was hassle free and embarking was structured and quick. When we climbed aboard I was amazed by the sheer size of everything and i felt really grateful. We went to find our cabin and were very pleased when we entered it. It was on the 9th deck and had an open balcony. It was very spacious, maybe a little dated decor but clean and tidy. Masses of wardrobe space with hangers and shelving. TV and very comfortable bed. The shower was powerful too. All in all we were really chuffed with our new home for the next week. During the cruise the food was of a high standard no matter where we ate. The Windjammer served a superb choice at any time of day and the main restaurant was absolutely delicious whenever we dined there. We attended the gym and used the running track which was a bonus for us as we ate far too much so i believe the exercise we did helped to prevent more weight gain than i did suffer! :-) The cinema offered a great choice of films and we visited twice together and i went once alone to a chick flick which was a lovely experience. We attended a very interesting seminar regarding the human body and acid and alkaline levels and we then met with one of the Trainers and purchased the Elemis Detox programme and two pairs of insoles - all of which have proven invaluable since our return home. The whole experience was awesome and we have now booked our SECOND cruise - we are going to New York and then taking Queen Mary 2 Cunard vessel in the New Year 2015. Best member if staff on board - THE CRUISE DIRECTOR - sooo funny on the promo videos he filmed at night and amazing at Question Time.   Read Less
Sail Date September 2014
The customer service is unbeatable and the crew & staff are the heart and soul of RC.... SHIP (Jewel of the Seas)- smaller, not as much to do, tiny movie theater FOOD- I never knew it was possible to mess up dessert, pizza and just ... Read More
The customer service is unbeatable and the crew & staff are the heart and soul of RC.... SHIP (Jewel of the Seas)- smaller, not as much to do, tiny movie theater FOOD- I never knew it was possible to mess up dessert, pizza and just about everything else...but it is. When low-grade, cafeteria style ingredients are being used, it's impossible to create a tasty meal. When chocolate doesn't taste like chocoate...that's a problem. SERVICE-Can't be beat! The staff is so overly polite and accommodating that it's heart-warming:) They not only deserve a generous tip but also an e-mail and high performance review by each customer. PORTS- St. Maarten-ideal in every possible way, St. Kitts-disappointing dark/volcanic sand and dry island, Antigua-top-notch beaches (not land), St. Lucia-top notch land (not beach), Barbados-rains often, doesn't offer much EXCURSIONS-St Maarten....Power Rafting speed boat-THE BEST, St. Kitts.....stand up paddle board-the activity was fun but the service wasn't great, Antigua....Prickly Pear Island Escape was the best, St. Lucia.....what used to be one great excursion (land and sea to soufriere) is now split into two mediocre excursions:(, Barbados.....not much to do in the rain (the past 3 times we've been) so the excursions are so-so. Read Less
Sail Date June 2014
I'm excited to write this one because it was pretty darn good. Of course there are glitches! Don't worry, there will be some juicy stuff here as well. One of them about my roll call mates, and one with dining. But I'm glad ... Read More
I'm excited to write this one because it was pretty darn good. Of course there are glitches! Don't worry, there will be some juicy stuff here as well. One of them about my roll call mates, and one with dining. But I'm glad to say I will give every tip I got to help future cruisers. And of course to memorialize it for myself so I don't forget. First off, I planned/booked cruise/air August 13', but I didn't look for a roll call until Jan. The roll call started a yr. before the cruise, so a couple of people were like the best of buds by the time everyone else joined. When I joined it I was so excited, and I wanted to say hey and share my great airfare deal with Royal Caribbean's Choice. It was a great deal, and my welcome was 'what a mistake I had made booking through Choice'. Not nice. But I'm here to tell you that there were no issues at all. I got a great price. They booked us with US, so we got AA points. Even my husband, who has enough AA miles to take him to the moon and back 1 1/2 times said he was impressed. We fly all the time. So in spite of the nay sayers...Just do your due diligence. After booking, go to the airline, and follow up. Just like you would do with a cruise. You may book with crown, icruise, smartcruiser, etc., but tickets are issued by Royal. So they (roll call starter wenches) wanted to get the minimum required by Royal together for the meet up, and they wanted to get an adults only excursion together (so I was out with a teenager) and they started emailing each other instead of using the roll call, because "the other people don't need to see all our plans". Whatever. If you have not been to a ship sponsored meet up, Royal is super nice. They book a nice club, give gifts, etc. I tried to start some fun stuff to bring everyone together, including us folks with those nasty children, like a hometown gift exchange, a slot pull, a cabin crawl, but they were already kind of off it. The gift exchange did happen with some of the folks, but going in I wasn't sure. So lets start with the cruise. Since our last Royal cruise they started My Time dining. We cruise NCL as well, but it's not quite the same. Our first night, Sat. the 24th, we went to dinner about 6, and the host guy asked if we had a reservation. My DH and I looked at each other quizzically, very funny, and said uh, no. So he hands me a pseudo card and says "Call me for a res." Oh boy. It has his name, number, and says call between 8-12 or 1-5. He proceeds to seat us at the saddest table (to me). Take an immediate right when you go in, against the wall. You can't see anything but walls. It sucked. And apparently the waiters thought so too, because the service was not great. So the next morning, I had an early wake up, breakfast, and called him at 8 on the dot. I told him I would like to make a res. Honestly I was making my best guess because we had a great excursion in St. Maarten and I didn't know when we would eat. I asked for 6:30. I also said, can we please sit at a table within viewing distance of a window? I explained where we sat the night before would not work. He said sorry, all the good tables have been taken, reserved for the entire week. He also said a blatant lie; all the window tables are 2 seaters. Absolutely not true. You people do not know me, but let me tell you, that did not fly with me. I was mad. So tip one; know you should make a reservation, and tell them you want that area the whole week, because this is My Time dining! But lets move on. Those were the only 2 sucky things of the cruise. Not bad right? We ended up in a great section. Sherlyn in the dining room is a sweetheart. We watched the sun set at dinner every night. I could cry thinking about it. We met some really nice people, some of which won the suite they give away day one in bingo. Lucky! The ship is pretty! It has been maintained really well, and it has a beautiful color scheme going. Obviously there were things here and there, but overall beautiful! The food was a solid B. I'm picky, so that's pretty good. They have a Iive band that is great. The shows were good. There is singer on board named Zach Hess. He was really good. There is only one reel for him online. Zach? He should put more! It may not be like this on every cruise, but other than the elevators about 50% of the time, and the 5th floor inside after a show, this ship doesn't seem crowded. We would leave dinner and go to the show about 10 minutes before it starts, and it was virtually empty. We always sat in the first three rows, isle, and could have sat in the front row center every night. But since most shows are comediennes. no way are we sitting there! The comedy shows would have been better if people did not bring their 5-10 year olds with them and sit in the first row. Oh yeah, real funny to have your kids yelling out at them during the show. I met some of these parents outside of the theater, and would not have thought they were numb nuts, but apparently...So yeah it's a claustrophobes nightmare after the show, but if you beeline outside and go past the on board shops, heaven. If you want to cattle call shuffle and you don't mind it, then you are good to go. They had so much stuff to do on the ship. We are excursion people though, not to mention fairly early to bed, and early to rise. My perfect ship fantasy would be adventurous excursion all day, great shower and dinner at 6, show at 7:30, dancing until about 10, 11, then bed and sleep until about 6. That fantasy will not happen on a cruise line though. Our room steward was very good. He took good care of us. Our waitress and asst. were great. They did some special things for me one night. I can't wait to review our amazing excursions! It was overall just a fantastic vacation. I wish I had brought less clothes. I wish I had brought binoculars. Oh wait a second, I just thought of a so so thing. It wasn't bad, but just FYI. We took our son to the 12th floor to get him registered for the youth thing. He is 14. They had switched up. The guy said they just do that sometimes, but to me something was off. His name was Andrew, and he had a bit of a tude. I think my son sensed it as well, because he really did not want to go. So glad because we had a great time together as a threesome. To heck with you Drew! We spoke to him (Drew) for a long time that first night, and to confirm our decision, we saw him occasionally on the ship and he did not have a word to say. The other employees of the ship were so great! He was just a fluke and actually I'm grateful, because we had a blast with our son. We have been on some other ships that the teen club was awesome, and we never saw or kids. But you know, it takes a certain kind of person to bring people together and make them bond. It's a gift. Andrew does not have it. I did want to say that if you buy a soda on board, it's a 12 oz. can, and it costs $2.50. You get a can and a glass of ice. If you get the drink packages, OMG my memory, it was at least $20 for the soda package. That's per day. I think it was more. So if you drink more than 8 cans of soda, minimum, per day, then it may be a deal. It's a personal decision. For alcoholic drinks, I still don't know if it pays off unless you are there to get wasted daily. The bartenders did not seem as friendly to people with the packages. Actually, on the friendly scale they might be at the bottom. With Drew! I would love to go again more educated. I say that every cruise! The airport experience was good. The employees were really friendly! Way to go Puerto Rico! Of course my most recent experience was Italy. I can say this because I am a first generation Italian. My family there is wonderful, but in general, the Italians no likey Americans. But everyone can tolerate a different level of crap before it ruins their vacation, so I won't go there further. Oh, I am envious of people getting ready for their cruise on the Jewel. So close! I hope that I am able to help in some tiny way. Bon Voyage! Have a splendid time! I will review my excursions here and on trip advisor. Ciao! Read Less
Sail Date May 2014
Cruise Review  Jewel of the Seas  March 8 – 15, 2014  San Juan  Tortola  St Maarten  St Kitts  Dominica  Barbados We are a family of 3 (55, 52, and 9). This is our 8th cruise, all with Royal Caribbean. We chose this cruise ... Read More
Cruise Review  Jewel of the Seas  March 8 – 15, 2014  San Juan  Tortola  St Maarten  St Kitts  Dominica  Barbados We are a family of 3 (55, 52, and 9). This is our 8th cruise, all with Royal Caribbean. We chose this cruise because we had not been to 3 of the 5 Islands. We had a wonderful time on this cruise. We also had a family of friends that this was their first cruise and as is common on cruises we met new friends that we will stay in contact with. We arrived in San Juan on March 6th and stayed at the Marriott Stellaris Resort and Casino. The hotel was very nice with a very nice beach. All of the employees we interacted with were wonderful. We had dinner the first night at Oceano. We had ceviche, calamari, scallops, and snapper. All were wonderful if a little pricey but it was dinner the first night on the beach! For breakfast on the 7th we went into old San Juan and ate at Casa Cortes Chocobar. It was wonderful. The Chocolate Martini was to die for. We toured Fort San Cristobel and spent the afternoon at the beach. We had dinner at La Cueva Del Mar Calle Loiza. The fish was great and price even better. We boarded Jewel around 12:00 on March 8, 2014. It took us about 30 minutes from drop off until we were in the Wind Jammer. Luggage arrived very quickly. Soda and water was delivered to the room. The two bottles of wine carry on went without a problem. We were in JS 1040. As with a balcony, once you have a JS it will be very hard to go back to a standard room. The view from the balcony was great. Donna our suite attendant was wonderful. She kept fresh Ice in the room all the time. We wish we had another WOW card to give to Donna. We had late standard seating at a table of 9, our family of 3, our traveling friend’s family of 4, and our two new friends we met in San Juan the night before. Our waiter was Lyden and assistant waiter was Vuksin. Vuksion took wonderful care of the three young ladies at the table. One note, as an extra he put maraschino cherries in the girl’s mock tales, which they loved! We found out later that Vuksin was reprimanded for using maraschino in nonalcoholic drinks. This is Royal preventing the WOW. We made sure to give Vuksin the WOW card! The food throughout the week was great. Our daughters loved the duck the best. We ate one night at Chops. We enjoyed all the entertainment on the Jewel. Our daughters dance and they got to meet the dancers and tour backstage. They loved this. First stop was Tortola. We took a short tour and spent the day at Cane Garden Bay. The beach was wonderful drinks were reasonable. The girls loved the beach. We also toured the nearby rum distillery. The rum tasting was generous! Kervin was a great host. Next stop was St Maarten. Our snorkeling tour failed to pick us up so we went to Maho Beach. The beach was very rough and the girls got dragged by the surf through the sand. It was neat to watch the airplanes, but not a great beach to swim at. Next Stop was St. Kitts. We took a tour with Veronica. She gave a great tour of the island and then took us to Ship Wreck beach. The beach was nice and the girls loved the monkeys. We would like to return to St Kitts again. Dominica was the next stop. We needed a day of rest so we just walked around a little in the town the spent the most of the day on the ship. I would like to return to take a tour of the island. Barbados was the last stop. We went to Accra beach based on the recommendation of the cab driver. The cost was 15 pp for the cab, 10 for 2 beach chairs. Beers were 5 for 15. Rum punch was 2.50 for a lot of rum and not much punch. Accra was the best beach we visited on the trip. Last day was at sea. It was a needed rest before the trip home. We are very happy that that Southwest if flying into San Juan. We used the Royal tour and transfer to get the airport. The price was right but next time we will do it on our own so we have less time at the airport. We booked two new cruises on the Jewel. We will be sailing on the Adventure next year on spring break and on the Vision in August of 2014 for a short trip before school starts.   Read Less
Sail Date March 2014
Jewel of the Seas Ratings
Category Editor Member
Cabins 3.0 4.3
Dining 3.0 3.9
Entertainment 3.0 3.6
Public Rooms 4.0 4.4
Fitness Recreation 5.0 4.0
Family 4.0 4.0
Shore Excursion 4.0 3.9
Enrichment 3.0 3.5
Service 5.0 4.4
Value For Money 3.0 4.0
Rates 4.0 4.2

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