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1 Montego Bay to Transatlantic Cruise Reviews

This cruise got off to a bad start. It took 15 minutes to find steps to get off the plane and another hor and 15 minutes being held in a hot airless corridor before a bumpy coach trip to the ship. I later found out that probems in UK ... Read More
This cruise got off to a bad start. It took 15 minutes to find steps to get off the plane and another hor and 15 minutes being held in a hot airless corridor before a bumpy coach trip to the ship. I later found out that probems in UK airports led to 3 planes arriving at much the same time. The local staff (TUI and airport) were overwhelmed. A situation made worse by the local authorities making the coaches queue outside and only 1 at a time allowed into the bonded area. Not Marella's fault but the fiasco at the muster drill certainly was. A technical problem with no backup plan led to chaos. Things improved once the cruise was under way. The captain skillfully avoided the worst of the weather although we had to miss Horta, Azores because the tenders could not launch. The ship itself may be older than some but the recent refurbishment made the public areas look new with hi tech everywhere. A mention here for the app which is really a website hosted on the ships computer - so no internet needed to use it. Dining was a weak point. The buffet area is well laid out with indoor and outside seating. The breakfast food was frequently lukewarm or missing. We quickly learned to choose the best items and avoid the rest. It was better at lunchtime but choice was limited. The MDR was much better. The main restaurant is attractive and the staff mainly very good. The food was better here. We dined as soon as it opened and had no problems getting a table for 2. Gallery 47 is the best complimentary eating place for both service and food but its limited menu means it is not for every night. Entertainment was definitely a strong point. The production cast were the best I have seen on any cruise. They were also the friendliest. The use of trained actors in the other entertainment staff was an improvement on most ships. Even the quizzes were amusing. The cruise director and his 2 assistants were top notch. Music was all over the ship with all the musicians very competent and enjoyable. Bars The bar areas were frequently overcrowded and it was often difficult to find a seat but there was a good vibe about them. The included drinks are OK. There is no need to upgrade the drinks package. This was our first cruise with Marella and it was better than I expected. Read Less
Sail Date April 2019

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