We wanted the trip of a lifetime and oh did we get that!
Everything was fabulous ,the cabin was spacious-(we had a junior suite ) and spotless, the staff were amazing -all of them nothing was too much trouble and they all went far beyond expectations to make our holiday unforgettable.
Food and drinks were perfect and we were positively encouraged to have as much as we wanted
The bar ...
chose this cruise with marella after many years away, cruising with Royal Caribbean, Princess and p&o, as the two cruises ( week each) were going to Central America and Cuba ,
The Good bits : Ship was better than we expected, modern, clean and well looked after, service and food and drinks were fine and entertainment was ok.
Our issue is that we had VERY noisy neighbours who were two ...
My mixed race teenage daughter was racially abused by another passenger on the cruise. We struggled to get any staff to take what had happened seriously and after the first incident we were alert to everything and we witnessed several more incidents of discrimination from both passengers and staff. The staff need more training on equalities and customer service.
We made several complaints on ...
It was our 50th wedding anniversary. We have been on several Marella cruises and find them exceptionally good value. This latest one however was a disaster from the beginning. Embarkation was tedious, worse ever. Our fridge did not work, took three days to fix. Food quality and choice definitely deteriorated compared to previous cruises/ships we have been on. Wondered if due to Marella policy of ...
We chose the advertised Itinerary because having been to the Caribbean before this two week package offered visits to Belize, Cosumei, Guatemala and some other places we had not been to before.
After a 2hr 50min outward flight delay (reasons offered were dubiously received by passengers) we arrived on board ship and were told immediately that the Cosumei visit on day 6 was abandoned - nothing ...
We have previously sailed on Discovery 2 and had a great time so we were really shocked to see how much the standards had dropped.
During our week onboard we never had a hot meal served to us in the 47 restaurant and the only really hot food was at the Snack Shack however when sitting on deck 9 at night there were cockroaches running around most nights
There is no policing of the pools, ...
Flew Glasgow to Montego Bay. Arrived on the ship with no problems. Booked a balcony cabin allocated 6154, sorry to say there was an electricity substation behind a door adjacent to our cabin. The noise was 24/7 so we complained next morning to reception. The lady came upstairs and agreed said she would see if anything could be done. To cut a long story short after 5 days they offered us an inside ...
We have been regular cruisers for a few years now, and have sailed with most of the big operators. We are recent converts to Marella and have just enjoyed a two week trip on the Caribbean on the Discovery 2. We particularly like the Discovery 2 (as well as Discovery 1). Here’s why.
1. Design of the ship. The D2 is a mid-size ship and is easy to get around. We never had to wait long for lifts ...
Originally wanted to see the Panama canal. We couldn't find a cruise there from Toronto, we did find this one online and booked through our travel agency in town.
Once on board we found out this ship had been in the canal the previous week! Oh well . Will have to go back. We did not take any excursions just did our own thing mainly walking around our stops. We were overall extremely happy for ...
We are very experienced cruisers aged 67 and 68, this being our 31st cruise, however it was our first with Marella.We picked this cruise for the itinerary and strangely enough the extended port times. We came aboard with limited expectations re food , entertainment, service etc, First of all the stateroom— we had a balcony on deck 7, it was clean,and kept so by the steward. The bed was the most ...