Montego Bay to Cuba Cruise Reviews

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3.8
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78 reviews

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1-6 of 6 Montego Bay to Cuba Cruise Reviews


Noisy neighbours

Review for a Cuba Cruise on Marella Discovery 2

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Jonnyebz
10+ Cruises • Age 50s

chose this cruise with marella after many years away, cruising with Royal Caribbean, Princess and p&o, as the two cruises ( week each) were going to Central America and Cuba , The Good bits : Ship was better than we expected, modern, clean and well looked after, service and food and drinks were fine and entertainment was ok. Our issue is that we had VERY noisy neighbours who were two ...
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Sail Date: March 2023


Holiday from hell racial abuse and discrimination

Review for a Cuba Cruise on Marella Discovery 2

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kellymarie1982
2-5 Cruises • Age 40s

My mixed race teenage daughter was racially abused by another passenger on the cruise. We struggled to get any staff to take what had happened seriously and after the first incident we were alert to everything and we witnessed several more incidents of discrimination from both passengers and staff. The staff need more training on equalities and customer service. We made several complaints on ...
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Sail Date: February 2023

Traveled with children

Traveled with disabled person


Standard has plummeted

Review for a Cuba Cruise on Marella Discovery 2

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Mel Hodson
10+ Cruises • Age 50s

We have previously sailed on Discovery 2 and had a great time so we were really shocked to see how much the standards had dropped. During our week onboard we never had a hot meal served to us in the 47 restaurant and the only really hot food was at the Snack Shack however when sitting on deck 9 at night there were cockroaches running around most nights There is no policing of the pools, ...
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Sail Date: December 2022


Worst Cruise Ever

Review for a Cuba Cruise on Marella Discovery 2

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Disappoinbted
10+ Cruises • Age 70s

Thomson Holidays seems to be going through a period of flux. Companies in trouble often change their name to improve their fortunes, but needing to change it three times could be an indicator of a real problems. This was certainly the case for our recent cruise on Discovery 2, sailing under Thomson’s newest name, “Marella Cruise Line”, where the Thomson Gold Standard for customer care and support ...
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Sail Date: December 2017


Bad Cruise to Cuba

Review for a Cuba Cruise on Celestyal Crystal

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dudel68
10+ Cruises • Age 70s

Chose this cruise due to price and location. Had a Jr. Balcony Suite. This room had a very poor.. There was a refrigerator in the middle of the closet, thus no room to hang clothes unless they were to lean against the frig. The safe was on the floor had to get down on a knee to use. Then if following the instructions that were with the safe was not the way I was showed how to use the safe. Maybe ...
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Response from CrystalP, Celestyal Cruises

Thank you for your constructive comments. All remarks have already been forwarded to the appropriate department. We are sorry that we don't meet your expectations.We would be happy to discuss...

Sail Date: August 2017


Never Again!!

Review for a Cuba Cruise on Celestyal Crystal

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Steven12121
2-5 Cruises • Age 70s

This tiny ship could be a small jewel---it is not. A sunken ferry, ra1sed and refurbished, the very small state rooms remain with the single beds joined into one. With no guard rails nor T-bar [to fit between the two mattress] the mattress separate, especially in turbulence, leaving a 4-5inch gap, making spooning with your spouse impossible. The cruise is made semi-successful by a ...
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Sail Date: March 2016


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