Montego Bay to the Caribbean Cruise Reviews

chose this cruise with marella after many years away, cruising with Royal Caribbean, Princess and p&o, as the two cruises ( week each) were going to Central America and Cuba , The Good bits : Ship was better than we expected, modern, clean and well looked after, service and food and drinks were fine and entertainment was ok. Our issue is that we had VERY noisy neighbours who were two ...

We wanted the trip of a lifetime and oh did we get that! Everything was fabulous ,the cabin was spacious-(we had a junior suite ) and spotless, the staff were amazing -all of them nothing was too much trouble and they all went far beyond expectations to make our holiday unforgettable. Food and drinks were perfect and we were positively encouraged to have as much as we wanted The bar ...

My mixed race teenage daughter was racially abused by another passenger on the cruise. We struggled to get any staff to take what had happened seriously and after the first incident we were alert to everything and we witnessed several more incidents of discrimination from both passengers and staff. The staff need more training on equalities and customer service. We made several complaints on ...

It was our 50th wedding anniversary. We have been on several Marella cruises and find them exceptionally good value. This latest one however was a disaster from the beginning. Embarkation was tedious, worse ever. Our fridge did not work, took three days to fix. Food quality and choice definitely deteriorated compared to previous cruises/ships we have been on. Wondered if due to Marella policy of ...

We chose the advertised Itinerary because having been to the Caribbean before this two week package offered visits to Belize, Cosumei, Guatemala and some other places we had not been to before. After a 2hr 50min outward flight delay (reasons offered were dubiously received by passengers) we arrived on board ship and were told immediately that the Cosumei visit on day 6 was abandoned - nothing ...

We have previously sailed on Discovery 2 and had a great time so we were really shocked to see how much the standards had dropped. During our week onboard we never had a hot meal served to us in the 47 restaurant and the only really hot food was at the Snack Shack however when sitting on deck 9 at night there were cockroaches running around most nights There is no policing of the pools, ...

Chose this cruise for my husbands 50th Birthday specifically for Port Royal and Panama. This was to be our last family holiday (teenage boys also on holiday) and we wanted this to be special. First issue was encountered on embarkation to ship in Montego bay. Queues over an hour long to get on the ship, very poorly organised and no information given by TUI for any delay reason. Port Royal - ...

We’ve been on lots of TUI/Marella cruise in the past and decided to give the Explorer 2 a try as it went to Havana Cuba, we did try to go there a few years ago on the discovery 2 but they cancelled to port because of bad weather, we cruised the Caribbean in December on P&O Azura and had a great time after the pandemic and nearly booked the same cruse again, but decided to try Explorer 2. Plus ...

We cruised 4 years ago and wanted to do a different itinerary . The newer upgraded ship was fabulous . Love the size of the ship .The food was great ( don’t miss the fish &chips and the chicken wings at the snack shak ) , the buffet was average but always lots of choices . The 47* restaurant ( a waitered a la carte) was excellent. There were many options that we didn’t even have the chance to ...

Poor food. Poor service. Poor entertainment . Ship not as good as others in Marella Fleet. Not enough staff on bars. Waiters stood around chatting. Waiters telling me it isn't my job to serve on this area. It's not my job to do something about empty water machine. Lack of hygiene. Snack Shack . One member of staff putting fruit juice on back of his hand to taste if it was strong enough. In ...