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6 Pullmantur Horizon Repositioning Cruise Reviews

for the Itinerary - I never did the Greek Islands before, so this time I tried to "link-up" NINE Cruise Segments, starting on 1st October in ATHENS and finishing on 8th December in DUBAI. There were several "double" ... Read More
for the Itinerary - I never did the Greek Islands before, so this time I tried to "link-up" NINE Cruise Segments, starting on 1st October in ATHENS and finishing on 8th December in DUBAI. There were several "double" Segments through some of the Greek Islands, which gave me the opportunity to visit Ports twice or more = so that was a good experience. Unfortunately, this Ship caters mainly for the Spanish Package Deal Market, so everything is in Spanish - some Shows are (Only) in Spanish, and some of the English Announcements are hard to understand..... Whenever I book, I always opt for the cheapest INSIDE Cabin, so even though I had booked the 9 Cruise Segments on the same day - there were NO Upgrades - in fact I had to change Cabins after every Segment. What "riled" me, was one night when I wanted to eat in the Main Restaurant and ordered my Meal with the Waiter, I requested some GREEN Vegetables to go with the Meal, to which the Waiter flatly refused - NOT AVAILABLE!!! So after such a negative attitude, I took my meals at the Buffet Restaurant, where I could "help myself" to whatever Vegetables were available, even though many times only COLD Green Vegetables were there on offer. Another Negative point was, that the Dinner Plates were COLD, sand the food presented was also only "warm" or Cold - so I asked the Chef's there to re-heat the plate???? Which is not saying much for the quality of the Food or the Service. AND, the "COMPULSORY" Gratuity charge came to about 1000 EUROS!!!! With such a mediocre Service - this was a total RIP-OFF!!! Read Less
Sail Date October 2018
I wished to return home to the UK by sea and trains. The date and itinerary were perfect and half the price of the ferry. Having read some of the reviews I was a little apprehensive but was proved wrong. The cabin, staff and food were ... Read More
I wished to return home to the UK by sea and trains. The date and itinerary were perfect and half the price of the ferry. Having read some of the reviews I was a little apprehensive but was proved wrong. The cabin, staff and food were all excellent. I have used other cruise lines before as a means of getting from A to B rather than a cruise holiday, so my requirements are different from the usual passengers. However, I am very critical if necessary. The atmosphere was very friendly and casual compared with lines like Cunard and P&O for example, which I prefer. I ate in the main restaurant every evening and found the choice and quality excellent, including vegetarian. The wine in the inclusive drinks package was high quality and unlimited. Embarkation and disembarkation were fast and smooth. I will definitely use this ship again if possible and will look out for future itineraries. Read Less
Sail Date March 2017
After taking a week's cruise at Christmas we were so pleased that we jumped at the chance to take this repositioning cruise from Las Palmas to our home in Malaga. The ship may be older with no bells and whistles but the itinerary, ... Read More
After taking a week's cruise at Christmas we were so pleased that we jumped at the chance to take this repositioning cruise from Las Palmas to our home in Malaga. The ship may be older with no bells and whistles but the itinerary, charm of the ship and the unsurpassed level of service made these two cruises some of the best we have experienced. The cabin may be a little dated but the ship is about to undergo a 3 week drydock in Cadiz so expect to see major improvements. Pullmantur clearly value this ship and it is kept in top condition. Food was outstanding in both the cafeteria and main dining room ... and did I mention that drinks are included!! Good brands are available on the basic package and if you are a brand snob then you can upgrade to a better package for only $10 per day. The entertainment was outstanding with dancers pulling 5 or 6 stunning production shows out of the hat every week!! We booked our cruises through a US agent and got outstanding bargains on both cruises. Read Less
Sail Date March 2017
First of all, I was not on vacation but traveling back home from The Caribbean. The ship itself was not that great except for the spacious cabin which was a nice surprise. There was no great entrance hall with glass wall elevators and ... Read More
First of all, I was not on vacation but traveling back home from The Caribbean. The ship itself was not that great except for the spacious cabin which was a nice surprise. There was no great entrance hall with glass wall elevators and marble stairs that I had seen on Empress before. But I can whole heartedly say that the staff made it up and much more! The service, attention and care on the boat were amazing. I am a young mother traveling alone with my two year old which is not always easy but with the experience with this boat and previously on Pullmantur's Empress, I can only recommend the cruise line! The food was not very good in the beginning but it got better along the way. The weather happened to be terrible but seeing my son being loved and attended by the staff and clientele and him having the time of his life this cruise has been one of the greatest travel memories for me. Note that you should know languages like Spanish or French to get the best of the cruise. The repositioning cruises are my thing and I will certainly go for more. Read Less
Sail Date March 2016
Previous reviewer of Horizon summed up the best description for this cruise line. If you dont go with your expectation too high, you will not only enjoy this old lady, but you will also enjoy her friendlyness and service. To summise: ... Read More
Previous reviewer of Horizon summed up the best description for this cruise line. If you dont go with your expectation too high, you will not only enjoy this old lady, but you will also enjoy her friendlyness and service. To summise: Food . Good in Resturant although can sometime be lukewarm, good in the buffet, always a good selection but again can be lukewarm. Seems a theme on this cruise line, maybe thats their way. My only reservation and its a very British reservation is that they are clueless on how to make tea. Ship. Old and Tired, in my opinion, not well maintained, carpets show signs of wear all over the ship and some are badly stained. Wood Decks on solerium by gym very rough, missing lots of corking and certainly not been polished and stained for a good few year, further up the ship wood deck has been replaced by astroturf like carpet. Entertainment: Having crossed the Atlantic on one of the big Royals a couple years ago and being extremely dissappointed with the entertainment, was surprised to find that the entertainment on Horizon was in fact quite good, the staff tried every night to put on a show that was different and entertaining and to which they mostly succeeded in doing. Overall a fine, entertaining cruise with good food and good entertainment and a freindly ship with some very good levels of service (and some poor) for a price that would put the bigger cruise line to shame. Read Less
Sail Date November 2015
Although this ship is owned by Pullmantour (ultimately RCL) - sails in the colours of Croisieres de France - predominately French clientèle with French and some English announcements - almost all crew speak English well. Some English/US ... Read More
Although this ship is owned by Pullmantour (ultimately RCL) - sails in the colours of Croisieres de France - predominately French clientèle with French and some English announcements - almost all crew speak English well. Some English/US passengers, a few Russians but very much in minority. Olga - ships international rep very good indeed - speaks fluent English, Russian and Ukrainian Positioning cruise Saveurs et Decouverts - with wine and food experts on board. Very very good value for money as price was relatively low. Like this ship. Not too big - food good - inside cabin spacious. Struggled in storm on Bay of Biscay - late arrival in La Coruna and Gibraltar - stays shortened considerably which was annoying. Did not take ship's excursions. Entertainment ok - not quite as good as Costa (Magica cruise last Oct). Food better than Costa. Drinks package included in price - not all included - but enough to keep interesting. I would travel on again. Read Less
Sail Date August 2015
Horizon Ratings
Category Editor Member
Cabins 3.0 3.5
Dining 4.0 3.8
Entertainment 3.0 3.3
Public Rooms 4.0 3.6
Fitness Recreation 3.0 3.3
Family 4.0 3.3
Shore Excursion 4.0 2.9
Enrichment 3.0 2.6
Service 3.0 4.0
Value For Money 4.0 3.7
Rates 3.0 3.3

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