1. Home
  2. Cruise Lines
  3. Princess Cruises
  4. Island Princess Review
  5. Island Princess Cruise Reviews

60 Princess Island Princess Entertainment Cruise Reviews

The cabin was fine, and the cabin steward did a good job. Nothing special except ice - no towels folded into animals, for example. The food was medicre, except for pizza and hamburgers, which were very good. The dining room food, ... Read More
The cabin was fine, and the cabin steward did a good job. Nothing special except ice - no towels folded into animals, for example. The food was medicre, except for pizza and hamburgers, which were very good. The dining room food, though, clearly showed efforts at cost cutting - New York strip steaks were a little on the tough side, for example, and I think that the scallops were not scallops, but rather a whitefish cut to look like them. They were tiny! Deserts in the sit down dining area were good, but those in the buffet area tended to be dry. Service in the dining room was lackadaisical in some cases. Drink packages did not appear to be a good deal. An upgraded meal in the main dining room was as expensive as at a good establishment on shore, which seems odd - after all, you have already paid for some meals. Nevertheless, it felt as if we were subjected to a constant upsell. The music in the production shows was good, but the choreography was clumsy in two of the three relevant shows. The magician was good; the comedian was doing impressions of old comedians - using their jokes - which wern't all that great when the originals gave them (exception - excellent Jack Nicholson impression). Good naturalist, but this was his last trip. One of our party was hadicapped. Good help getting that person on board at the beginning, but none with debarking or reboarding for shore excurions. This was our first and last experience with Princess. Previous trips with both Carnival and Royal Carribbean were better for food, service, and onboard shows. Read Less
Sail Date August 2019
My wife and I added this trip on to an inland photography workshop we attended up north (Lake Clarke Park). We hadn't seen the inland passage and wanted to enjoy a bit of luxury on the way home vs simply jumping on an airplane in ... Read More
My wife and I added this trip on to an inland photography workshop we attended up north (Lake Clarke Park). We hadn't seen the inland passage and wanted to enjoy a bit of luxury on the way home vs simply jumping on an airplane in Anchorage and fly back to Phoenix. The Island Princess is smaller than some of the larger ships and included views of Glacier Bay and Hubbard Glacier, where other ships didn't go into these areas. So the timing and itinerary worked for us. The embarkation was painless even having to take a coach from Anchorage to Whittier. Interesting driver/guide made the ride worthwhile. Very easy and quick to get into the room. For perspective (and fairness) this was our 7th cruise but the first on a Princess ship. Our daughter worked on Celebrity for several years so we obviously chose her cruises. We have no other Princess ships with which to compare the Island. But compared to the other ships we've spent time on, the Island was older and it showed. There was no issue with it's cleanliness however. Older fixtures outside were painted over and our outside balcony light was hanging from a broken bracket. Also, on the third day, the device which ensured our cabin door shut fell off and was never fixed. The humidity on this trip was difficult to keep up with and there were blowers going in the passage ways constantly. There also was slight musky smell-probably due to the humidity. The floor of the cabin had raised areas which compressed when you walked on them. Sounds worse than it was. Just old but clean. The service in the dining area was not close to what we were used to in terms of warm welcomes and friendly attitudes. Two servers were great (exceptional) but the others and the managers were dour. Just seemed unhappy being there. Bar servers were very good. The food was what we expected and the buffet area servers were much more accommodating than their dining room counterparts. The one experience we had with the Princess tour support people was not good at all. We had signed up for a train ride in Skagway (turned out to be outstanding) and the 2 hour kayaking which went with it. There was rain and strong winds projected and we wanted to know if there were options if we felt it would be either unsafe or miserable to kayak. We were not asking to cancel or any concession. The individual either didn't speak English well or wasn't interested in getting involved in the complexity we were bringing to the table, because he merely repeated "must go rain or shine". We tried a couple of different ways to ask the question of what if we decide to forgo the kayak-can we just stay on the small bus or in a shelter or on the train. "must go rain or shine". Not an ambassador I would want representing my company. The production entertainment was disappointing (but remember our daughter-she was a dancer and aerialist on Celebrity-so we are very likely biased). The talent was very good but the productions varied from mediocre to poor. Now the good parts-the ports (and scenic cruising). Just outstanding! We loved the naturalist and guests who gave inland passage related information and stories. Saw whales, otters, seals, dolphins, puffins, etc. The ports were quaint and interesting. The history of Skagway is fascinating, Juneau, the only landlocked and foreign boardering Capital in the United States, has an incredible glacier view minutes from town, and thought Ketchikan was exactly what it should be-quaint and historic. Even the goofy lumberjack show was fun and memorable. As mentioned the excursion was exceptional (yup some rain and wind but not dangerous) so we paddled like crazy-great guides. We would definitely recommend the inside passage cruise but are hesitant to recommend the Island Princess for the reasons above. Just average. If it's your only choice then you would likely find the ship would be ok. Read Less
Sail Date July 2019
We are elite cruisers with Princess (have sailed on many ships) and booked two 7 day Alaska cruises from July 3 - July 17, 2019 on the Island Princess. This ship is sadly lacking in public amenities and the cabin was so small you ... Read More
We are elite cruisers with Princess (have sailed on many ships) and booked two 7 day Alaska cruises from July 3 - July 17, 2019 on the Island Princess. This ship is sadly lacking in public amenities and the cabin was so small you couldn't escape to it either. There is no International Cafe, which on other Princess ships serves a menu of very fresh food for 24 hours a day. After 11 pm the only snack available is from Room Service with a limited menu of food which you have to eat in bed as the stateroom has no chairs to relax in. There is no Skywalkers Lounge for a panoramic view of the scenery. There is no Vista Lounge as Princess took lovely lounge space and converted it to revenue producing cabins. There is no Adagio Lounge for relaxing. All that is left is the Wheelhouse and Explorers which are just bars meant to sell liquor and are not convivial day venues. The atrium has no appeal since it is constantly noisy with martini shaking and various music programs and no International Cafe to give you a nice cup of tea and a sandwich. The fitness room and gym are stuck inside with no windows to enjoy the view. The fitness room is so small you cannot stretch because of the number of people on the floor. Stretch classes have been cut from 30 minutes to 20 minutes and 10 minutes of that is taking foot impressions to sell orthotics. You cannot walk all the way around the Promenade Deck as it is always blocked off. There is no jogging track. There is extremely limited deck space since the Horizon Court is at the bow of the ship and most ships have it aft with nice outside tables to enjoy the view out the rear of the ship. There is no aft pool which also affords a view on most ships. The Sanctuary is aft instead of amidship which cuts off the last opportunity to access the rear of the ship. We felt like prisoners on this ship, Stuck in limited public lounges with the Alaskan views only slightly visible through exceedingly dirty windows in the Horizon Court, the dining rooms and whatever few public areas remain. A fleet wide Princess problem is the lack of fresh food on their ships. Frozen fish is unacceptable on an expensive holiday with easy access to port reprovisioning. The only saving graces on this cruise were the entertainment and the staff. The entertainers were very good and on the second cruise we had 3 excellent production shows. The staff (other than Customer Service) were excellent. They are the biggest strength of Princess. Although we often cruise 2 or 3 times a year we are not in a hurry to book another cruise with Princess and will probably give Celebrity or RCCL another try. Read Less
Sail Date July 2019
We chose this cruise because of destinations. Unfortunately we did not go to Cayman Isl. Because of rough seas.the entertainment on this ship was exceptional! My wife and I have done 39 cruises and I have never seen this quality of ... Read More
We chose this cruise because of destinations. Unfortunately we did not go to Cayman Isl. Because of rough seas.the entertainment on this ship was exceptional! My wife and I have done 39 cruises and I have never seen this quality of entertainment. The food is good the average age of passengers around 60. The ship is in great shape considering its age. We sailed on this ship many years ago and would do it again. The weather was great and we did not have a hard time finding a deck chair. The casino is small and has only 1 roulette table. The only complaint on food was the ice cream bar. The ice cream was very grainy and not enjoyable. We had a balcony which was very nice sitting outside enjoying the views. Our fridge was stocked with drinks and booze.we enjoyed the chocolate covered strawberries brought to us and the dry cleaning . If you like cruising I would definitely suggest the Island princess. Read Less
Sail Date March 2019
Unwelcoming excursions for wheelchairs and unsafe, uncomfortable handicap washroom. The excursions was unadaptable, unwelcoming for wheelchairs and all our water excursions was cancel out, without letting you see fit to make your own ... Read More
Unwelcoming excursions for wheelchairs and unsafe, uncomfortable handicap washroom. The excursions was unadaptable, unwelcoming for wheelchairs and all our water excursions was cancel out, without letting you see fit to make your own decisions. It was disappointing because we were so excited for the island princess to enjoy some water and the island feeling. We did not get to do any snorkeling or any water activities and been deprive from it because of wheelchair unfriendlyness and discrimination. However, the diamond princess excursions allow you to have freedom in choosing your excursions and you can decide if the excursions is right for you in real time or can choose to sit out if you feel uncomfortable. Whereas, Island princess excursion will just cancel you out without gaving you the freedom to choose. Handicap washroom was unergonomic, uncomfortable, unsafe because the handrails was design horizontal poking at your back. On comparison, the diamond princess to Japan with handicap washroom was design much better and the excursions was helpful than “ Island princess cruise for being wheelchair unfriendly.” Read Less
Sail Date February 2019
Departure hour was delayed because a Norovirus outbreak in the last cruise. They had to clean the ship. Delayed was just a few hours and did not impact schedule at all. During the first days we had special cleaning instructions how to ... Read More
Departure hour was delayed because a Norovirus outbreak in the last cruise. They had to clean the ship. Delayed was just a few hours and did not impact schedule at all. During the first days we had special cleaning instructions how to behave. No problems at all during our cruise. Pick up at Miami airport was on time and excellent. Friendly crew were at the meeting point with a Princess Signed. My wife and I were the only ones on a big bus ride. The cruise is for older passengers. Baby Boomers and above, so entertainment is focused to this demography. Island Princess is a good ship. Built specially for Panama Canal, so it is “smaller”. It lacks some of the amenities of other Princess ships, like Tapas bar, Panini stand at the main galleria. We tend to miss these two for a midafternoon cup of wine or fast lunch. Another thing is that Princess built more staterooms to accommodate more passengers but did not increase size of restaurants. During peak hours, there are long lines at the Horizon and Anytime Dinner. Expect crowds during these hours. We had the specialty restaurants: Sabatini’s and Bayou Café. Sabatini’s is an excellent option. Nice food and service. Bayou lacks personality and at the end you don’t know what type of restaurant is, either steak? southern? etc. Did not like it very much, Crew is very friendly and helpful. We felt very pampered. Kudos for Island Princess crew, the best so far we have encountered. We took most of the Princess tours. All went well. All port of calls were excellent. Cartagena, beautiful city. Yes, you will find street vendors all over the City Tour, but they are friendly. Try to engage with them and you will learn one or two new things. Panama Canal was superb. Really an experience. Go outside for photos and fun. In Costa Rica we went to the Rain Forest tour. It was a 2:30 hours drive from port to the place. It is near San José. It is a long and slow ride on a winding jungle highway. In Jamaica we went to Dunn River falls. Lots of fun and the guides were happy and helpful climbing the falls. Don’t forget water shoes!! In summary, we were pampered for our anniversary celebration at Island Princess at Panamá Canal. Read Less
Sail Date February 2019
Every part of our Panama Canal cruise experience met or exceeded our expectations. Both the embarkation and disembarkation processes were seemless and simple. Our stateroom adequatley met our needs and our steward Michelle made sure we ... Read More
Every part of our Panama Canal cruise experience met or exceeded our expectations. Both the embarkation and disembarkation processes were seemless and simple. Our stateroom adequatley met our needs and our steward Michelle made sure we were well cared for every day. The Horizon Court breakfast and lunch dining options were amazing. We sampled all sorts of dining delicacies and ulimately overate at every meal. We enjoyed our evening dining very much. We went to the scheduled production show every night of the cruise. All of the shows were exceptionally well done and the entertainment value was consistently high. We frequently discussed the shows we had seen while on the cruise and we still do since coming home. Our shore excursions all were informative and entertaining. Going through the Panama Canal locks was a real bucket list experience. The canal is truly one of the greatest engineering marvels of all time. Our favorite excursion otherwise was the day on Grand Caiman...fish and reef viewing in a semi-sub, visiting the turtle center, and going to Hell and back. What a great cruise it was and full of life lasting memories. Read Less
Sail Date February 2019
We wanted to go on the Panama Canal cruise. The itinerary was great, stopping at all the places we wanted to see. The excursions we took thru Princess were fabulous. We also enjoyed just seeing some of the places on our own. The ... Read More
We wanted to go on the Panama Canal cruise. The itinerary was great, stopping at all the places we wanted to see. The excursions we took thru Princess were fabulous. We also enjoyed just seeing some of the places on our own. The evening shows were mediocre....the performers, comedians, illusionists were good, but the actual shows put on by Princess were just mediocre. There wasn't enough room for everyone who wanted to see the shows, so you would have to get there 30-45 minutes to get in. Something definitely needs to be done in this area to accommodate everyone...our ship experience...with all the good things... was marred by an extremely bad smell that permeated in the hallways and our room. Quite frequently the ship elevators would smell like leaking sewage. This ship is definitely in need of repairs and upgrades... we were in a "aft" room because we booked late. I wouldn't advise this as it was very noisy. Read Less
Sail Date January 2019
This cruise stopped at some ports we had not visited previously and also went into the Panama Canal and back out again. We also left winter behind for ten days and enjoyed the balmy Caribbean weather. Although Island Princess is fifteen ... Read More
This cruise stopped at some ports we had not visited previously and also went into the Panama Canal and back out again. We also left winter behind for ten days and enjoyed the balmy Caribbean weather. Although Island Princess is fifteen years old now, it has been well maintained. Our Caribe deck balcony cabin was excellent and even a bit larger than we expected. Our needs were met perfectly by our steward. Island Princess does not have an International Cafe, Wines & Vines and the rear quarter of the Promenade deck has been closed off to make an additional twenty balcony cabins. So, when one walks the deck, one must cut through the ship to complete each lap. A little irritation not found on some ships. We were moved from anytime dining to a traditional table by the Matre'D the fourth night of the cruise (since some tables were open there) and that became a great experience. Jaco and Akshay proved to be fabulous waiters and made each meal fun and flavorful. The food was well prepared and presented and on a par with the other three Princess cruises we have taken. Some items were outstanding and Jaco's knowledge of the food and desert items was quite helpful. The show "The Secret Silk" was well performed and magician Gary Carson was very entertaining. Allan at the piano off the atrium and Danny the guitarist provided great listening. The vocalist in the Wheelhouse Bar, the violin & guitar classical duo and the group playing dance & pop tunes were all excellent and enthusiastic performers. The Cartagena Old City tour was fun and informative but a bit too short. The snorkel tour on Grand Cayman was not great due to choppy, windy conditions that day. Meeting the Sloths in Limon, Costa Rica, was an educational experience but a poor photographic one due to the sloths being in cages. Ocho Rios is a pretty little port. We took a walk downtown and purchased some handmade items from the makers at the craft market. It's safe to do this during the day with good police presence. It's only a 10 - 15 minute walk one way. Our time in the Panama Canal was interesting and very informative. The canal expert on board was excellent and had great knowledge of the canal from personal experience. He delivered a wonderful pre-transit presentation and a great running narration over the ship's speaker system during the transit. Service on the ship was good and we have learned the times to avoid the buffet to minimize waiting in lines. Food in the Horizon Court was good with lots of choices. Salad greens were very fresh and tasty. Sushi was put out one day only and the pieces of tuna were very small without a lot of taste. The hand-rolls were good though. Embarcation in Fort Lauderdale was a breeze since we arrived two hours after it had started so all lines were gone. Debarcation was slower but not excessive. Being Global Entry participants allowed us to use the short line through customs and we were whisked through quickly. I try not to look too gleeful every time this happens but it's impossible not to smile. I feel for the hundreds of people we bypass but they need to get with the program too if they want the benefits it offers. Getting onto the transfer bus took longer than it should and Princess could use more employees to properly direct guests to the buses and to keep the lines more orderly. FLL is an outdated airport and shows it. Princess EZ Air saved us lots of money on our flights and has been super to use for several cruises now. We always check to see what they can do for us when booking with Princess. All in all, this was a wonderful cruise with very calm seas the entire ten days. Now I'm looking out my window at a snow-covered landscape with 8 degree temps. We have another cruise booked next month and it can't come too soon. Read Less
Sail Date January 2019
We chose this cruise because we wanted to experience going through the Panama Canal. It did not disappoint. We had a mini-suite balcony and were on starboard side and had the best view ever. Our TV was on with full play by play ... Read More
We chose this cruise because we wanted to experience going through the Panama Canal. It did not disappoint. We had a mini-suite balcony and were on starboard side and had the best view ever. Our TV was on with full play by play explanation of what was happening. We even had room service breakfast and enjoyed the 3 hours going through the locks....amazing !!! The biggest complaint we had was the anytime dining option. The shows were either at 6pm or 8pm. if we ate at 6 or 6:30 when there were no line-ups, we had to rush to the show to get good seats in the theatre. If we watched the 6pm show and then went to dinner....well that was another story. There handling of the Anytime Dining is subpar. The 3rd night we complained and the Maitre'd even came to make his excuses. He said he had 1000 diners to seat….really we were 8 of them. Others that came in groups of 4 or less got seated promptly. The food was perfect and the service impeccable once we were seated. Read Less
Sail Date December 2018
1. Food - Poor selection and sometimes cold in the main dining room. Throughout the ship, the food was mostly standard fare. We ate one night at the Sabatini and we were not impressed. The food selection was limited in the main dining ... Read More
1. Food - Poor selection and sometimes cold in the main dining room. Throughout the ship, the food was mostly standard fare. We ate one night at the Sabatini and we were not impressed. The food selection was limited in the main dining room but it did improve towards the end of the cruise. Their coffee is wonderful and I wish I knew what they used! On the other hand, the Horizon Court Bar charges to warm up milk with their Espresso Machine Steamer and that is ridiculous!!! I also thought there was a bit of penny pinching and charging for standard items like water. I understand charging for alcohol and specialty items but not for water! The Chocolate ice cream cones weren’t very good. The Piña Coladas were great. 2. Service - In general, it was very good but dinner service was slow at times during the first few days. It greatly improved as the days progressed and our waiters really tried their best to speed up the serving of our food. In my opinion, the waiters in the main dining are understaffed. We did complain one time to the Supervisor about the food arriving late and cold. He came back the next day to see how things were going but that was it. Overall, the waiters on our table (#161) were very attentive. There was a table next to us that knew one of the Supervisors and they were extremely demanding of the waiter’s attention so that may have played a part in that table getting quicker service. Crew was friendly and attentive. One of our breakfast waiters, Nelson, was wonderful. 3. Room - Was clean and pretty standard (A324 - Deck 12). The pillows are very soft and although they provided us with 4 pillows, I think they should have two that are a bit firmer. There was only one chair in the cabin so one of us had to either sit on the bed or lay down. I would have liked an extra chair. Next time, we’ll book a stateroom with a sofa! Dennis, our cabin steward was ok. He kept the room clean, provided us with extra towels. He didn’t clean the balcony glass doors until we were in the last port (Grand Cayman) and we couldn’t really look out unless we opened the door since there was so much salt water on the glass. The room was a bit hot at times. There were some tiny holes in the blackout curtain liner. Being on the 12th floor, there was some noise coming from upstairs with equipment or stuff rolling around during the day. 4. Ship - In general, a ship this size was ok. There were few, if any, lines or waiting. Sitting for meals was quick and tables were always available. Embarkation for us was a breeze since we didn’t show up until about 1:30-2:00 p.m. so zero lines. Disembarking was well organized and fairly quick. The ship did not feel overcrowded. Wish they had BIGGER stabilizers! Princess has an onboard website that you can log on to see your bill, check out the daily events and send messages to other passengers. There is no charge for this. I would love for them to add a “ding” or a “red dot” or some indication when a message has been received!!! Every time either of us sent a message (I’m in the Library; I’m back in the Cabin; etc), we wouldn’t see it until much later when it was irrelevant! We’re even thinking of taking walkie-talkies with us on our next cruise!!! The Sanctuary was too expensive at $40 per person per day. I refuse to pay this much money for a lounge chair and some quiet. The staff at Guest Services were terrific. The Future Cruise Director was a bit offputting. It seemed everyone was holding a bottle of Purell and hand washing was greatly encouraged. This was great and Princess is really trying to keep their passengers healthy. Casino is small, the Boutiques limited but that was ok for us. We did not use the Spa, nor Room Service. 5. Entertainment - The Production Shows were TERRIFIC!!! Mr. John Loney, Cruise Director is a ball of energy and extremely efficient at what he does. He was everywhere!!! We weren’t able to catch other shows since they conflicted with our dinner and/or other events we wanted to attend. This was probably one of the best parts of this cruise. 6. Shore Excursions - Falmouth, Jamaica was uneventful. Cartagena, Colombia was too short and would have loved to explore it more, especially overnight. The street vendors just ruined the experience since they’re so “in your face”. They just don’t go away even when told “NO” repeatedly. We speak Spanish so language was no problem. We were planning to stay longer onshore since there was time but decided to just go back to the ship. Also, the tour guide was ok but just took us to a few sights and then to the jewelry stores that he was obviously getting a commission. The Panama Canal crossing was great and we also took an excursion to the Pacific Ocean. At Limon, Costa Rica we just went ashore to walk around and although there isn’t much to see, it was nice to not get bombarded with street vendors. We were pretty much left alone to wander around, have some coffee and be in an area that hasn’t been totally affected by tourism. Grand Cayman - we just stayed onboard since we’ve been there before. Overall, this was a very good cruise! Read Less
Sail Date December 2018
Crossing the Panama Canal was one of our "must see" destinations. While many cruise lines offer this as an option, few offer this in depth voyage from ocean to ocean. We selected this Island Princess cruise because it was nicely ... Read More
Crossing the Panama Canal was one of our "must see" destinations. While many cruise lines offer this as an option, few offer this in depth voyage from ocean to ocean. We selected this Island Princess cruise because it was nicely priced and featured several ports that we wanted to visit. By the time we disembarked in San Francisco we were satisfied with our choice. We have done various cruise lines and itineraries over the last few years and one thing is certain, no one is perfect. Some have great food. Some have great amenities. Some have great loyalty programs. This being our second cruise on Princess we were definitely driven by the itinerary but found several other things that were pleasant surprises. Overall, our experience with the crew of this ship was very good. The Cruise director and his staff were very accessible, friendly and best of all service oriented. The entertainment on the ship was also very good. The production shows and the cast were some of the best we've seen on an ocean liner. In between we had some featured guest entertainers performing music, comedy and yes magic for various age groups. Some were better than others but overall they were entertaining and that is what they are there to do. In addition there were many activities and "parties" for the guest to participate in. Enough to keep everyone engaged and busy. As with most cruise ships, the food options on this ship were plentiful and abundant. From self service buffet at the Horizon Court, to fine dining at Sabatini's Italian bistro, to typical main dining room options, to surprise Pub Lunch options, the food was what you would expect. Most everyone could find something to satisfy their cravings. We selected the "Anytime Dining" option because we wanted the flexibility to eat whenever we wanted. We have selected this option on four different cruise lines and on various ships. We have learned that some do better than others at managing this option. While the Island Princess did a respectable job at managing the guest flow, they were lacking in consistent service delivery. Inherently the "anytime dining" option negates one of the true joys of cruising, offering a dining room staff that gets to know and understand your preferences. When you eat with different servers for every meal, you never quite connect with anyone that knows what you like. The opportunity to be surprised and delighted in your dining experience is eliminated. So much so, that in this cruise we never even got over the stage where you are recognized by the host and maitre'd as that guest that prefers to dine alone and not share a table with eight other people. I found this to be the most awkward part of my dining experience when each evening I spoke to the same maitre'd and requested a table for two and no, I do not want a table to share. After making my wishes known, I was then politely seated at a table for two in the most awkward crevices of the dining room, next to servers workstations, or next to another equally unsocial guest at a table for two that was just eight inches away from ours. It would have been nice to get a table for two by the window one evening. The only time that happened was when we reserved a table at Sabatini's, the specialty Italian restaurant. Fortunately, that was the worst part. in every other aspect dining was a fun part of our experience. On sea days, we even participated in afternoon tea with yummy finger sandwiches and raisin scones. Having gone through a recent drydock in 2017 the amenities on the Island Princess have been updated and spruced up. The common areas have nice carpeting and furniture. Technology and equipment has been upgraded in the theatre and in most lounges and bars enhancing our appreciation of the entertainment that was offered in these. The fitness center featured all new easy to use equipment as well as ample workout studio. It was conveniently located on deck six (Fiesta Deck) but was not attached to the spa area. I found this to be a plus but others might disagree. On a service level, we have nothing but accolades for the crew of this ship. Most every encounter we had with a crew member was pleasant and laser focused on providing great guest service. The embarkation in Ft. Lauderdale, Florida and subsequent debarkation in San Francisco, California were about as effortless as one could make them. At each port of call we were well informed and escorted to the appropriate tender boat or gangway to venture off on our excursions. On board, we enjoyed pleasant and informative presentations by the shopping expert, the future cruise consultant, and the destination expert. All of these crew members delivered unique perspectives on the cruise experience. We definitely will entertain a future cruise on the Island Princess. Read Less
Sail Date November 2018
We wanted to go to the Panama Canal It was our anniversary, and Princess gave us some gifts that were unexpected but appreciated especially the opportunity to eat in a private restaurant. In our dining room, we preferred a set time. ... Read More
We wanted to go to the Panama Canal It was our anniversary, and Princess gave us some gifts that were unexpected but appreciated especially the opportunity to eat in a private restaurant. In our dining room, we preferred a set time. The menu had large variety, it was amazing. The food was always hot and served promptly. The meals were excellent and we were taken care of by the ship’s super staff. Our waiter Sandy and his helper Russel were Very attentive, remembering each meal what our beverage was. We couldn’t have asked for better service at dinner with Sandy and Russel, always friendly and making us feel special. All the staff on the ship are friendly and helpful. The shows were exceptional! Every night they had professional entertainers. The costumes, the band and the settings were outstanding. They offer So many activities to do on the ship or you can just relax and do nothing. We would definitely recommend Princess ships. Read Less
Sail Date November 2018
We had been to Panama many years ago and stood and watched a ship go through, but wanted to have the experience of going through the canal. Checked off our bucket list, so would not do it again. Was disappointed in the things going on in ... Read More
We had been to Panama many years ago and stood and watched a ship go through, but wanted to have the experience of going through the canal. Checked off our bucket list, so would not do it again. Was disappointed in the things going on in the lounges during days at sea, very slow. Was very disappointed in the shopping and the shops closing so early. Ship seemed to be having lots of maintenance problems during the voyage. Entertainment in the Princess was very good, a very talented group of singers and dancers. Nathan was absolutely wonderful as was the guy that did Billy Joel. Magician, a lot to be desired. Loved the balloon drop entertainment and more nightly activities would have been great in the atrium. Did not like the change of early dining from 6:00 to 5:15, but we will try anytime dining on next cruise. Everyone on the ship was extremely nice and helpful. Excellent Staff. We chose Bayou as our specialty experience and it was great. Love the EZ check luggage, we use that whenever available. Read Less
Sail Date October 2018
I wanted to see Panama canal locks. My friends were going. Small dining areas. Not enough chairs for the people to sit. Two small pools. Every place seemed crowded. 14th floor was the meeting place. The rear end was closed. Sports area in ... Read More
I wanted to see Panama canal locks. My friends were going. Small dining areas. Not enough chairs for the people to sit. Two small pools. Every place seemed crowded. 14th floor was the meeting place. The rear end was closed. Sports area in the 16th floor of was closed for maintainance. Front end at 7th floor was closed. There was not enough space for the people to see the locks. People were jammed up in dining area. Food was same everyday. We had to buy water. No snack area other than dining area. No activities for entertainment and fitness. Pools were small enough to accommodate only 40. Overall we felt in a very crowded area with no place to go. Excursions were not planned properly. No snack, no guide, no water during all the excursions we took. There were no shops to buy water. We felt like prisoners. The excursions were not comfortable at all. It seemed that company was trying to make money by cutting corners. Not enough supplies in the room like shower cap, hand lotion, shoe shine. The stay was like a three star motel stay. Read Less
Sail Date October 2018
The Panama Canal was always a place that I had heard about, studied in school and someplace I just felt like I wanted to visit. Well, our trip there lived up to expectations. From the time we left Ft. Lauderdale until we returned ten days ... Read More
The Panama Canal was always a place that I had heard about, studied in school and someplace I just felt like I wanted to visit. Well, our trip there lived up to expectations. From the time we left Ft. Lauderdale until we returned ten days later, we had a very enjoyable time. The itinerary included a couple of islands we had already visited (Jamaica & Grand Cayman) but since they were part of the package, we didn't complain. Visits to Columbia, Panama & Costa Rica were new to us on this voyage. Our first stop was Jamaica after a very relaxing & enjoyable sea day. We visited the local shops there as there weren't any shore excursions that really interested us. Another sea day took us to Cartagena, Columbia where we toured the Spanish fort and the old walled city. The tours were very interesting but there was quite a bit of walking. Things are a little close in the old city so it did get warm. But there was plenty to see and the trip was enjoyable. The next stop was the Panama Canal itself. We entered the Canal around 7 in the morning and I had a great spot on Deck 11 of the Island Princess to watch the proceedings. The narrator helped keep us abreast of what was going on but his German accent did make him hard to understand at times. For the third set of locks, I retreated to the stern of Deck 8 for a totally different perspective. There were plenty of photo opportunities all morning long. I didn't really keep tabs on the time but would guess that it took us about three hours to exit the canal to Lake Gatun. There, we dropped anchor at the Lake Gatun Yacht Club then transferred to a bus for the next part of our trip through the canal. Amidst intermittent rain showers, we traveled to a ferry that took us through the remaining locks on the Pacific side of the canal and to Panama City. Again, there were plenty of photo opportunities as we transited the locks and cruised along the other end of the canal. We did see some shipping that was bound for the new locks which were completed on each end. At the bay in Panama City, there was a literal parking lot of ships waiting to gravel east through the canal to the Caribbean Sea. It was really a neat sight. After docking at Panama City, we returned to the Island Princess by bus arriving at probably about 4.30 in the afternoon. It was a very memorable trip. The next day, we visited Limon, Costa Rica, where we toured a portion of the rain forest by rail and water. The monkeys in the trees and the blue heron along the shore were highlights of the very relaxing trip by train and boat. After three very busy and most interesting days, we were ready for the sea day which followed our visit to Limon. At Grand Cayman, we were able to take a semi-submarine ride that had not been available during our previous visit there. The vessel was a bit crowded but everyone could see the surrounding waters. Traveling over the shipwreck in the harbor and the boat's diver feeding the fish right outside of our viewing windows were two of the more memorable things that we saw. After the sub ride, we visited Hell, so named for the gnarly black rock formations in the vicinity. The next stop was the turtle farm where sea turtles were raised from the eggs laid by the females along the area beaches. If you are a bit bold, you can pick up one of the turtles for a neat picture. From there, we stopped and sampled Cayman Island Rum Cakes then returned to our ship. Our last day was a sea day that was capped off with the BEST onboard production we have ever seen, Encore. It was so good that we stayed for the second performance and enjoyed it just as much as we enjoyed it the first time. The balloon drop in the Atrium seemed a fitting way to end our trip... the atmosphere was as festive as any New Year's Eve party I've ever attended. As usual, disembarkation was a bit rushed but we managed. Our flight left Ft. Lauderdale at 11.30 in the morning and the flight path from the airport allowed us one last glimpse of the Island Princess as we flew overhead. Read Less
Sail Date October 2018
We chose this cruise because we wanted to experience the Panama Canal and we like that it was a 10 day cruise. We usually cruise with Royal Caribbean but a similar cruise with them was 14 days and we preferred 10. This was our first ... Read More
We chose this cruise because we wanted to experience the Panama Canal and we like that it was a 10 day cruise. We usually cruise with Royal Caribbean but a similar cruise with them was 14 days and we preferred 10. This was our first Princess Cruise. Positives were the departure, which was smooth and short, the staff was very good, the excursions, the food, and entertainment. The negatives - we chose Anytime dinner service - we had to wait in a long line for about a half hour many nights before we were seated for dinner - never had that happen on a RC ship. Also the nightly shows were packed and if you didn’t get there a half hour early to get a seat you were out of luck and missed a show. Standing in line for dinner made us late a few nights so we did not see a show those evenings. Other than those issues we just felt there was less energy on the cruise - and less activities that got a group involved. Again - staff was great and so were excursions - particularly enjoyed zip line in Costa Rica! Read Less
Sail Date October 2018
Great itinerary including Panama Canal, but highlight was being blown away by extreme quality of performances & musicianship on board. Very good variety of musical styles and shows that Broadway would envy. Great jazz sets and backup ... Read More
Great itinerary including Panama Canal, but highlight was being blown away by extreme quality of performances & musicianship on board. Very good variety of musical styles and shows that Broadway would envy. Great jazz sets and backup for guest performers who were amazing also. We walked around Ft. Lauderdale the day before departure & enjoyed the city even though it was hot and humid for early October. Embarkation and our exit also were the fastest & most efficient we have experienced (been on 3 other cruise lines, but first time on Princess). We chose an interior cabin (deck 5) since not spending much time there & had the best sleep in years on a great queen bed. The cabin steward must be a magician, since the room was always clean even when we were not gone a long time -- not sure he ever slept. Again ... great music & shows & ports of call made this a super cruise! Read Less
Sail Date October 2018
Sailing south and going through the Panama Canal was a bucket list Item. Princess had a cruise that fit our time line so we booked it a year in advanced. Jade and Lucy the cruise director staff made the cruise such an enjoyable ... Read More
Sailing south and going through the Panama Canal was a bucket list Item. Princess had a cruise that fit our time line so we booked it a year in advanced. Jade and Lucy the cruise director staff made the cruise such an enjoyable experience. We laughed with them and had competitions with them. they could always be counted on for a smile and a warm and friendly hello. If going, plan on packing several suitcases as the dress code in the main dining area is VERY RESTRICTIVE. It got to the point where the head waiter dismissed me due to improper attire. ( collard shirt and dress shorts) I felt it was in poor taste.' Excursions into the ports were great and the staff was very helpful on boarding and embarking. Sea Days were fun with the steady games and dancing on board. Crazy and wacky game show type games entertained us along with the many bars lounges that were stocked with ample seating areas to enjoy meeting other passengers from around the world. Read Less
Sail Date September 2018
All port excursions (all booked through Princess) were great. The Aromas and Flavors of Cartagena was a bit shorter than we expected, but the food was great. I recommend the balcony dinner for two (stead and lobster) and save your ... Read More
All port excursions (all booked through Princess) were great. The Aromas and Flavors of Cartagena was a bit shorter than we expected, but the food was great. I recommend the balcony dinner for two (stead and lobster) and save your appetite. They serve you a lot of food! The cost is $99. There is a service provided at disembarkation to have your luggage picked up on your last day and delivered to the airport. You pick up at your final destination. I'd check into this prior to booking the cruise. We were apparently too late even though we booked directly through Princess. This resulted in us not being able to explore Florida for several hours. The food was plentiful, obviously, and good on the Island Princess. The Princess staff are all friendly and accommodating from the moment you check in before getting on the ship. It would have been nice to have more "age-appropriate" activities for us (early fifties). Read Less
Sail Date September 2018
Terrible slow service in the restaurant and a bad waiter. We had a pre-paid reservation for the same restaurant for another night but canceled due to our bad experience. Princess also needs to make sure that the beautiful pictures on the ... Read More
Terrible slow service in the restaurant and a bad waiter. We had a pre-paid reservation for the same restaurant for another night but canceled due to our bad experience. Princess also needs to make sure that the beautiful pictures on the boat that shows the pictures of the food dishes should match what Is served to you. It is almost like night and day difference (have some look at the picture on display of the short ribs pasta dish and then go order it in the restaurant). You will be shocked. Also, our bathroom in our suite was dirty as there was mold on the shower grout walls. The shower curtain was stained yellow across the bottom. Also, the fitness center was truly the most disappointing fitness center I have ever seen on any cruise ship that we have been on. Stuck in a room with no windows and just staring at walls is unreal. How could you ever enjoy working out? Many comments from passengers on board said they would not work out because of the fitness center location. We have been on many cruises and will most likely not go on Princess again. Read Less
Sail Date September 2018
This was our first cruise and I think I had higher expectations on the meals I was disappointed in many of the meals we had on board. Some of the items we had was just warm to cool and didn’t have a lot of taste to it. The ship was very ... Read More
This was our first cruise and I think I had higher expectations on the meals I was disappointed in many of the meals we had on board. Some of the items we had was just warm to cool and didn’t have a lot of taste to it. The ship was very clean and the staff was amazing they catered to our every whim. Our Ship Stewart was fantastic and he would greet us every morning with a smile and called us by name. Every evening he would turn down our bed and leave us 2 chocolates. The bar staff and restaurant staff were amazing. The only thing I was not satisfied with was the quality of food. It wasn’t all bad but there was something’s that could be improved. Everything was planned our for you in great detail they took care of our luggage and transporteded to each destination. We also did the land portion. McKinley Lodge could use some TLC the hallways were very dirty and the walls were all scuffed up...but the food was good service a little slow. The view there was breathtaking. The river boat cruise was excellent! When we arrived the told us that there was a buffet we had the most delicious meal there it was beef stew, salad and roasted vegetables on the side it was the best meal we had had since on the cruise. The scenery was beautiful on this cruise. Read Less
Sail Date September 2018
Reviews and information said Princess specialized in Alaska more than other lines and had access to Glacier Bay. While we had concerns about Princess cruises the price and itinerary were unbeatable. Travel agent advised to go with ... Read More
Reviews and information said Princess specialized in Alaska more than other lines and had access to Glacier Bay. While we had concerns about Princess cruises the price and itinerary were unbeatable. Travel agent advised to go with low expectations since we had cruised before with Royal Caribbean. He was exactly correct. Everything was satisfactory, nothing was exceptional. The staff was indifferent and did the bare minimum. Waiters brought food and nothing more. Cabin steward was a housekeeper, no towel animals or other effort. Ironically the ship was beautiful. The cabin was amazing, E202. The food quality was good, the menu was not. We only chose to eat in the dining room 3 of 7 nights because of this. The production shows were well done but the themes were out of place in Alaska. One was a Chinese fable and the other was about New Orleans. The comedian was hilarious which was great since reviews before the cruise said Princess doesn't have comedians. David Moore, in the Crooners bar at night was great, wish we had found him earlier in the cruise. His time overlapped with the production show times. Cruise director staff was amazing and had more and better activities than many cruises. Game shows, trivia and dance classes everyday. This was important since there were only 2 1/2 days in port. This could have been a 5 star cruise if the crew had cared. Read Less
Sail Date August 2018
We chose this cruise because of rave reviews from friends. Alaska was absolutely breathtaking. You really should go to Denali first before you cruise to the other ports of call. We chose several tour options, including whalewatching ( a ... Read More
We chose this cruise because of rave reviews from friends. Alaska was absolutely breathtaking. You really should go to Denali first before you cruise to the other ports of call. We chose several tour options, including whalewatching ( a must); flightseeing in Ketchican (terrific, but only 1.5 hours); White Pass trainride in Juneau (amazing scenery) but after a few days of other ports or Denali, we had seen a lot of mountains, valleys, rivers. We probably would have skipped this one. The train ride from Denali to Wittier is 9.5 hours, but fabulous views through the almost all glass roof and of course windows. Very comfortable, just a long ride. The Island Princess had great staff & service. All the activities were well organized, but does cater to the older crowd...50+. The cruise director (DuVaul) was really fun! The rooms were nice and the beds were comfortable. But the food was very fair. I would give the food a 7 out of 10. Very disappointed in that aspect of the cruise. If you want good food, you may want to choose another ship/cruiseline. Read Less
Sail Date July 2018
I booked an 11 day land and sea journey with princess because I was told great things about this adventure. But no one told me it was designed for 55+ Spent a ton of money on this adventure and dissatisfied. 7 days on a cruise ... Read More
I booked an 11 day land and sea journey with princess because I was told great things about this adventure. But no one told me it was designed for 55+ Spent a ton of money on this adventure and dissatisfied. 7 days on a cruise and there were 2 yes 2 fun acts / shows in 7 days. A comedy act one night and a newlywed game... 7 days and this was it. The excursions were great when we got off the ship but spent 2500 on this as well. One my husband and I were looking forward to was the helicopter mad dog sledding, when we got off the ship they told us it was canceled and I needed to find something else to do!! What? Meantime there was a helicopter ride to the top of a glacier not offered to us but instead we had to find this out on our own as we were walking through the town? Casual dinning? No one was happy here either? Fun? How are you.... small talk nope! One place to get coffe / tea / water was in the buffet? No juice. Unless you were dusting down then it was free and only at the table. So expensive and not entertaining. Read Less
Sail Date July 2018
Island Princess Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.0
Entertainment 3.0 3.9
Public Rooms 4.0 4.2
Fitness Recreation 5.0 3.7
Family 4.0 3.7
Shore Excursion 4.0 3.9
Enrichment 3.0 3.8
Service 4.0 4.4
Value For Money 4.0 3.9
Rates 4.0 4.1

Find an Island Princess Cruise

Easily compare prices from multiple sites with one click