Embarkation in Portland, Maine went smoothly but upon entering the ship and cabin we were very disappointed. Upon the suggestion of another couple with us, we were led to believe that small ship cruising would have "highly personalized service" and an "accommodating crew will anticipate your every need and provide you with an unequal level of attention". The cruise up the Maine coast was geared ...
We had cruised three times previously on American Cruise Lines (ACL), and generally had good to very good experiences, although the cruises are expensive. So, we looked forward to this cruise along the coast of Maine. One of the big positives of ACL is the informality, ease of embarkation and disembarkation, and friendliness of the crew. Unfortunately, it was the worst of the four cruises by a ...