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1 Hurtigruten Trans-Ocean Cruise Reviews

Summer 2018 we booked the expedition-cruise "Alaska and Canada - Aleutian Islands, bears and Inside Passage" for more than £ 6.000,- p.P. According to the travel description we will land on the remote Beering-Sea Islands St. ... Read More
Summer 2018 we booked the expedition-cruise "Alaska and Canada - Aleutian Islands, bears and Inside Passage" for more than £ 6.000,- p.P. According to the travel description we will land on the remote Beering-Sea Islands St. Matthew and St. Paul to experience puffins, sea elephants, bears, vulcanoes, indigenous people, etc. A further landing was anounced in Unga Village, a deserted village on mainland Alaska, and other villages which you also can see on a regular Alaska cruise, such as Dutch Harbour, Kodiak, Sitka and Ketchikan. Few days before we left home, we were informed that we unfortunately will not land on St. Mathew Island and Unga Village. As compensation we got £ 190,-. During the journey we found out, that the landings were cancelled, because the Zodiaks for the landing had no permission for US waters. A well-known cruise-line, like Hurtigruten, they claim to be one of the leading expedition-cruise lines. This company doesn`t have the required authorization for the equipment. During the trip they also cancelled the landing on St. Paul Island. Though it was promised and usual for a expedition-cruise, we had not one "Zodiak"-landing because the boats had no permit for the USA. Hurtigruten offered just € 200,- as compensation for the cancelled landings. So we had a lot of time to stay on board. We have got a regular cruise, without landings on remote islands. Once there were divers under the ship, who tried to fix something. When we arrived in Vancouver, there were a stay in the dock to fix the problem finally. Once we had to go to the harbour by tenderboats, it came out that there were only 1-2 boatsmen who can operate the boats. If the ship would have been evacuated, it would take hours to save 530 passengers and the staff. Unusual for a expedition cruise was the two class restaurant system. Suite passengers may have breakfast and dinner in the fine dining restaurant. The rest has to line up in a canteen style restaurant for food and coffee. At some days dinner was served at the tables. In the restaurant the service provided by Filipinos was very good. But food was mediocre. In the afternoon the restaurants were closed, coffee was available but no pasty etc. WiFi was very slow. TV didn´t work. Read Less
Sail Date September 2019
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