Hurtigruten Europe Cruise Reviews

We were sent a link by Hurtigruten to fill in this review. We purchased this cruise after watching a channel 5 documentary on Hurtigruten Norwegian Cruise. What we got is NOT what we watched on TV or the itinerary we booked as per the photos on this review. Hurtigruten are not an easy company at all to contact or deal with so be aware of this fact please. Once on board Maud it becomes very ...

The ship is a poor uncomfortable noisy ferry. The cabin (we picked the one with windows and partial view- no other option available) it’s really small. There is a very small closet. The tv shows nothing. The bathroom is so small that you want to shower with open door just to have some air. They clean the cabin daily and they do a good job. The common area are invaded by backpackers who ...

BEWARE!!!! My Wife and I went on the Vesteralen I'm not sure if spelling correct but it doesn't matter it was the worst holiday we have had in our lives and couldn't wait to get of the boat The officers on board were rude and not customer focused The accommodation was two bunk beds in a room that could hardly fit two people in it I had to sleep on the floor as the top bunk made me ...

My land tour was cancelled at the last minute and I had to find an alternative. Hurtigruten was all I could find but it is little more than a passenger ferry and an expensive one at that! I could have bought a new car for what I paid Hurtigruten and they‘nickel and dime’ their passengers for everything from extortionate alcohol prices to expensive bus ride excursions which passengers could do ...

4th trip with Hurtigruten and it will be the last. Lie on the brochure. If you plan to go to Svalbard to see walruses, polar bears, do not go with this company which has signed an IATO agreement which forces them to observe these animals at least 500m away so a polar bear will only be visible with good binoculars and even. Food really not good, every day, noon and evening the same ...

This cruise line should stick to ferry service ! Having recently been to Antartica on Swan Hallenic we were expecting much of the same on this Arctic Cruise. We were sadly mistaken for sure, Surly staff in general, they seemed very over worked, except for the bar staff. Nickel and diming for most everything, for example, if you were late for lunch and ate in the restaurant that was ...

Look, I LOVED my Norwegian coastal cruise -- which is why I booked this trip during the height of Covid. It was postponed for two years. I was thrilled to board the ship and was looking forward to a great trip. NOT. This was the first time this itinerary was done by Hurtigruten and the inexperienced expedition team had never been to this area and their answers to everything was "I don't know, I've ...

Hurtigruten does not care about its’ customers, this much is clear. It cares only about revenues. It is an arrogant organisation with contempt for the law and those it takes money from. Let’s be quite direct. This is hosteling at 5* prices and any commitments made by the company are freely discardable at their discretion. So why have I come to this conclusion following a trip on “The most ...

It was part of our trip to Scandinavia as we are group of 30 people travelling from a European country to explore Scandinavian countries. Our embarkation was at 0130 am on 28th of February 2022 and we are supposed to reach our destination Svolaraer at 1830 the same day.What is more they have asked us to empty the rooms from 1330!!! although we are going to reach our destination at 18 ...

Relished the idea of exploring the coastal landscape of Norway and trying new activities. The cruise more than lived up to my expectations. Every element of the team couldn't do enough to keep everyone safe, well informed, well fed and able to choose from a wide range of activities on board and off the boat. There was a good balance between energetic activities and cultural ones such as ...