When reading the Hurtigruten publicity for the refitted Trollfjord you would expect to find an exquisite small cruise ship, what you get is an overcrowded cheaply converted coastal ferry.
The standard cabins are small with low cost fittings. Our bathroom cabinet didn’t close and the shower fitting fell to bits. The bed was uncomfortable.
Dinning was not the highlight one would hope for. ...
We chose hurtigruten cruise because of the destination - Iceland, and past experience with Norwegian coastal voyage.
Unfortunately, while the ship is great, our outside cabin is specious with lots of storage, the human component is the Disaster!
Starting with the ship docking in the different port from what we have been advised by hurtigruten. Hurtigruten made no attempt to contact anyone ...
This Hurtigruten coastal cruise has been on my "bucket list" for 38 years, and now we made it from 16 June to 21 June of 2022. It has always been marketed as something extra, particularly on landscape beauty and food onboard. The landscape did not disappoint us, but everything around the food and restaurants are just worse than bad. Nordlys were lacking 3 chefs on our cruise, but that should not ...
We travelled on the 'Island Hopping in the Hebrides' cruise on 3 May 2022. The first four days were in perfect weather including a landing on St Kilda. Thereafter the weather deteriorated . We had not been informed when booking that all landings were on zodiacs and very weather dependent. The weather was in fact not unusual for the West of Scotland in May. Similar sized inter- island car ferries ...
The cruise to the outer British Isles was booked in March of 2020 after a very successful cruise up the Norwegian coast. With such a high opinion of Hurtigruten, we waited eagerly for the sailing of this cruise on April 11, 2022. To be fair, we were well greeted by the crew and very well looked after by housekeeping and the dining staff. The ship is comfortable and our cabin, 413, was spacious and ...
I wanted to see the Northern Lights. I saw some vague mist which my camera saw as green. So that was a disappointment.
I think more than half our ports were cancelled because of bad weather and there were many days we were stuck on the ship without any stops at all.
I should have got off at Kirkness.
As a vegetarian, I had no choice of meals.
I was having a hard time. I was feeling ...
I am really disappointed about this long-planned trip. The customer service is very bad. Long lasting answering times (e.g. waiting for 2,5 weeks to get an email response or waiting 45 min on the phone before someone picked up the call), not able or willing to offer appropriate flights,....
Hurtigruten re-book me on a different ship (not the one I have chosen), did not inform me about it, ...
Even in times of corona, where the ship is maximum 60% full, the seats in the public areas are not enough. I would not want to travel on this or similar ships when 100% of its capacity can be used. Looking at the Norwegian coastline surely is beautiful but it’s also more or less the only thing you can do on board so it’s very disappointing if you can’t enjoy it properly because of not enough ...
I don’t think I’ll ever do the Hurtigruten again. First it was very expensive, over 5000 kr per person for a 36 hour trip from Bergen to Trondheim going through Geiranger. We ordered the Arctic Superior room which was twice as expensive as a standard room, but it just had a round port window. It was no better than standard rooms on a normal cruise ship. The Hurtigruten shouldn’t be thought of ...
I recently did the voyage north on this Hurtigruten ship. It was my 7th cruise with Hurtigruten. Whilst the Norwegian coastline scenery was beautiful I found the ship to be very crowded with a number of special interest tour groups. It appears that Hurtigruten are now focusing on this sector of the market and unfortunately, at least on this cruise it came at the expense of individual travellers. ...