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89 Hurtigruten Europe - British Isles & Western Cruise Reviews

I recently did the voyage north on this Hurtigruten ship. It was my 7th cruise with Hurtigruten. Whilst the Norwegian coastline scenery was beautiful I found the ship to be very crowded with a number of special interest tour groups. It ... Read More
I recently did the voyage north on this Hurtigruten ship. It was my 7th cruise with Hurtigruten. Whilst the Norwegian coastline scenery was beautiful I found the ship to be very crowded with a number of special interest tour groups. It appears that Hurtigruten are now focusing on this sector of the market and unfortunately, at least on this cruise it came at the expense of individual travellers. The culmination of this was the request for individual passengers to vacate the upper panorama lounge so a private function could be held for a knitting tour group. The panorama lounge is one of the key selling points of the ship and indeed Hurtigruten charge more to passengers to travel on this ship because of the amenities it offers including in particular the split level panorama lounge at the front of the boat. When questioned about being evicted from the lounge the hotel manager offered no apology but simply claimed the reserving of such public places on their ships by special interest groups is Hurtigruten policy. Compared to my earlier voyages with this cruise line I felt it was understaffed for the number of guests. During meal times plates were not cleared and it was difficult on occasions to even ask for water. Staff seemed to be working very hard but appeared overworked and quite harried. Drink prices on board are now astronomical even for Norway- virtullay no-one ordered wine with their dinner. A number of the city tour excursions appear very overpriced . It is quite possible to do quite a lot of these independently at far less cost. They key is to do your research in advance. This used to be a great and relaxing cruise along the Norwegian Coast. Sadly I think the focus now appears to be profit at all cost. Read Less
Sail Date March 2020
I had, for a long time, a desire to cruise with Hurtigruten and when they offered showcase cruises from UK I booked the first one sailing from Tilbury. The onboard experience surpassed what I had imagined. Embarking was uncomplicated ... Read More
I had, for a long time, a desire to cruise with Hurtigruten and when they offered showcase cruises from UK I booked the first one sailing from Tilbury. The onboard experience surpassed what I had imagined. Embarking was uncomplicated and fairly speedy, considering everyone had to be tested for the Covid 19 virus before boarding the ship. I favoured the idea of checking in on the allocated deck of your cabin. We were given Safety instructions were carried out under cover, and seated - much better than standing out on deck........... uncomfortable and freezing! I have been on many cruises but I found this one less hassle than the others. When using the lifts you could not fail to be impressed with the view. That's all I'll say because I don't want to spoil your surprise. The ship is very modern and tastefully decorated with lots of space. No crowding like sardines. Although there are three dining rooms I chose to eat in the same one as I liked the layout. Everything is so relaxed but orderly - there's no queueing at the buffet at breakfast or lunchtime. Evening meals were generally waiter service. Each one of the staff and crew were cheerful and polite. Read Less
Sail Date March 2020
We wanted to maximize the opportunities to see the Northern Lights and we were not disappointed. On the snow mobile excursion at Mehamn, the northern most location on the journey, the display was outstanding. On Another night the lights ... Read More
We wanted to maximize the opportunities to see the Northern Lights and we were not disappointed. On the snow mobile excursion at Mehamn, the northern most location on the journey, the display was outstanding. On Another night the lights were visible from the ship. Everything was perfect. We especially appreciated the expedition team - Jan and Robin were always cheerful, full of useful tips and information and their happy disposition is infectious. The best presentation, I thought was the one on Norway and Its Oil. The expedition leader (I'm sorry I've forgotten his name) gave a thoroughly researched presentation yet delivered it in an approachable manner that everyday folk could understand. He had excellent communication skills. Top marks! The food was delicious, plentiful, beautifully presented and the chief chef also gave a presentation on filleting Salmon. The journey was a smooth ride through the fjords. We were pleased with most of the excursions especially the snow mobile excursion and the Tromsø midnight concert. The team’s daily information sessions were so light hearted, funny and made us all feel good natured. Your guys are great! There was a guest speaker and we too enjoyed his information sessions. Read Less
Sail Date February 2020
This cruise was chosen because our previous cruises to Norway with P&O had not gone as far north. Booking direct with Hurtigruten meant that we were covered by their travel arrangements eg charter flight to Bergen from the UK and ... Read More
This cruise was chosen because our previous cruises to Norway with P&O had not gone as far north. Booking direct with Hurtigruten meant that we were covered by their travel arrangements eg charter flight to Bergen from the UK and transfer to the port. The ship is a working fast ferry that carries goods and post. However, the public areas are furnished to a high quality. The ship stops at many ports including at night mostly for a short time - 15 to 20 minutes. As the ramps for loading are on the port side it might be worth if you book for the lower decks in the hull to book the starboard side. Also, there are a number of times when the ship traverses open sea. In winter, these can be interesting. The posh cabins higher up in the ship and often more to the front being more susceptible to extreme movement. You get a nice certificate for crossing the Arctic Circle. The cabin was good except only 2 x single beds which were fixed to the walls. One became a couch / settee in the day time. The bathroom was very good with an excellent shower and hair dryer. Body wash / shampoo and conditioner are in bottles fixed to the shower and there is a soap dispenser above the sink.. Enough wardrobe space. There is a system that allows the cabin not to be cleaned every day which creates points to a 'green' fund. The food was the pleasant surprise. The quality was excellent especially fish. Breakfast which were self serve included hot dishes including porridge and there was fruit juices, tea / coffee, cold cheeses and meats and fish. There was always a queue around the toaster. Lunch was again buffet style with an amazing selection of hot & cold dishes. The evening meal was a set three course menu showcasing Norwegian food. Four dining times - 1800, 1830, 2000 and 2030 hours. Portions were not as immense as you could have for lunch but that was no bad thing. Throughout all meals cold water was available. If you wanted water / coffee etc out of meal times you needed a package but these can be purchased beforehand NB the water in the cabins is of a very high quality and cold. Intoxicants such as beer, wine and spirits are very expensive as they are throughout Norway. You are not allowed to bring duty free purchases on board for consumption in the public spaces. There was no entertainment as such but there were talks from the Expedition team which were very good. They are experts in wildlife, marine ecology etc. WE only went on one expedition to the Russian border which we greatly enjoyed. One of the best films was on 'Norwegian stereotypes' eg Norway is not the capital of Sweden. Throughout the staff were tremendous. Almost all have real competence in English. Some port stops at places like Trondheim and Tromso are long enough to allow excursions. On the return journey, one of the two engines failed (gear box overheated) a rare occurrence which meant our voyage finished in Trondheim. However, it also meant we had a full day there. Booking through Hurtigruten then showed its benefits. A flight was arranged from Trondheim to Bergen to connect with our return charter flight at Bergen. Ship staff came to Trondheim to smooth our journey. A USB can be purchased showing the highlights of the voyage. To sum up, this 'cruise' was totally unlike any other we'd been on previously. It is a working ship and often stops are short. The scenery was magnificent and the Expedition staff were excellent. The food was of a quality not found on normal ferries and as good as the best dedicated cruise ships. WE'd love to do it again but probably in summer just to see the contrasts with our winter journey. Read Less
Sail Date February 2020
I wanted to see Hurtigruten's new Hybrid cruise ship and experience the expedition cruise concept. This is a great way to travel for the environmentally conscious cruise customer. Check in, embarking and disembarking was always ... Read More
I wanted to see Hurtigruten's new Hybrid cruise ship and experience the expedition cruise concept. This is a great way to travel for the environmentally conscious cruise customer. Check in, embarking and disembarking was always smooth. This is a small ship by cruise standards with 500 passengers but that makes for a much better experience. The ship and quality of the onboard accommodation is excellent as are the facilities, food and beverages. Every cabin has a sea view which is welcome on an expedition cruise ship. The staff are very helpful and informative and the excursions we're well organised and very interesting. The Explorer lounge where you can learn about the locations you are travelling to and the flora and fauna of the expedition destination is an excellent concept and is a key attraction for those seeking to learn more about the environment and eco systems visited. I would highly recommend a Hurtigruten cruise. Read Less
Sail Date February 2020
I went on this cruise with my brother and his wife. We had always wanted to visit Norway and thought the winter cruise with the possibility of seeing the Northern Lights would be a great idea. We were not disappointed - we did see ... Read More
I went on this cruise with my brother and his wife. We had always wanted to visit Norway and thought the winter cruise with the possibility of seeing the Northern Lights would be a great idea. We were not disappointed - we did see the lights although personally I was disappointed that they appeared like grey "clouds" and it was only through a good camera lens where the exposure could be left open longer that the colours could be captured. I dont think many people are made aware of that. Apparently you need really dark skies to see the colours, and on board the ship is unlikely to happen. Dont expect entertainment - but the lectures on offer were good as were the excursions. That aside, the food was amazing and plenty of it, we particularly enjoyed the printed menus each day giving us the provenance of the food that was to be served at dinner. Breakfast and lunch were self service, dinner was seated at pre-allocated tables. We were lucky to have the 6.30pm sitting giving us plenty of time to chillout after. The communal areas were good, although there was some seat "hogging" going on. The bakery on the top deck was a comfortable place to spend time reading and knitting. And the panorama lounge (where it was hard to get seats in the day) was pleasant in the evening after dinner. Read Less
Sail Date February 2020
I'd wanted to see the Northern Lights and go on a cruise for years. I'd looked at Hurtigruten along with other companies. The Hurtigruten seemed expensive but offered fewer 'on board' activities (musicals, casino, ... Read More
I'd wanted to see the Northern Lights and go on a cruise for years. I'd looked at Hurtigruten along with other companies. The Hurtigruten seemed expensive but offered fewer 'on board' activities (musicals, casino, entertainment). I spoke to my travel agent and one of the company had been with Hurtigruten and raved about it. I also decided that for this trip I was more interested in the culture and scenery rather than entertainment. I know I made the right decision. My cruise was fantastic. The MS Trollfjord is a beautiful ship with lots of space to sit, relax and watch the beautiful scenery. An enthusiastic and knowledgeable Expedition team were on board and they arranged excursions as well as giving informative talks and presentations about the ports we visited, history and culture of Norway and kept us informed about weather and the all important aurora forecasts! Our interior cabin was small but fine for our 12 days with comfortable beds, plenty of space for belongings, a shower room with lashings of hot water and a heated floor. The water is also drinkable so no need to purchase bottles. Food was fantastic with a huge selection available for the buffet breakfasts and lunch. Evening meal was a set menu with the opportunity to request an alternative if required. We took four shore excursions: The tram ride, North Cape, Snow Hotel and Snowmobiling. All were fabulous (they are pricey however). The expedition team also had a program of hikes available to participate in as well. The printed daily programme informed us of the port calls (and duration of stay), places of interest, times of talks etc All the staff on the ship worked so hard and service was excellent to ensure we had a great trip.And yes - the beautiful Northern Lights gave us a great show :) Read Less
Sail Date February 2020
This cruise was initially offered to us by another company but we ultimately decided we would be getting a better experience and better value for money. Embarkation and disembarkation went well. The ship was ample for our ... Read More
This cruise was initially offered to us by another company but we ultimately decided we would be getting a better experience and better value for money. Embarkation and disembarkation went well. The ship was ample for our requirements although the cabin was adequate the shower area was small. But all in all the staff and crew helped make our experience excellent. Our Trip in the Company of Hurtigruten By Erle Durham Cabin 356 18th February 2020 We boarded our Titan from Gatwick, One-hour and a half soon passed We landed at picturesque Bergen, Caroline 's look made me agasp She handed our info and we scurried To board our Ship, Richard With Wow! What a sight to remember Especially meeting Elizabeth Captain Geir-Arne Johannesburg, At that time was no where to'be seen Not till the following morning At the Gathering just gone three Johann with his wisdom and humour Gave us history, weather and updates, On trips, excursions and other things With the Captain, his crew and not being late Not forgetting the white Shirted money man Atlè and Erik right by the food All of this made our lives heaven Thank You Hurtigruten, THANK YOU. Read Less
Sail Date February 2020
This was my 3rd Hurtigruten Cruise in 3 years and I loved the Nordkapp and Fram. The Nordlys was a huge disappointment in almost all categories. The cabins are small, but that is expected. Worse yet, my cabin had a terrible sewage smell ... Read More
This was my 3rd Hurtigruten Cruise in 3 years and I loved the Nordkapp and Fram. The Nordlys was a huge disappointment in almost all categories. The cabins are small, but that is expected. Worse yet, my cabin had a terrible sewage smell the first two days and a lingering sewage smell throughout the cruise. The cleaning crew indicated there was an issue. The restaurant staff, except for Pow, was unhappy and the service was greatly lacking. It was difficult to even get water. The breakfast and lunch buffets were not varied much. Also, the food was often not replenished and it was difficult to track down staff. On multiple occasions, there were no dinner plates available. During the buffets, tables were not cleaned well, leaving dirty rubber placemats and food on chairs. Everything is now an up-sell. On the Nordkapp coastal voyage, we had king crab one evening...it is now $999 NOK or over $100. Our farewell dinner was pollack and nothing special. A dining room staff member said, “Nothing is free anymore on Hurtigruten!” The expedition staff was great. However, the tours are exceptionally expensive and now even the hikes are outrageous in price. I have an expensive Antarctic Cruise booked first February 2021 and I am greatly concerned that my once favorite cruise line will be another huge disappointment on a once in a life time trip! Read Less
Sail Date February 2020
Cruise to see Northern Lights and Norwegian coastline This was a Christmas present for my wife who had to cancel due to her sisters bereavement 2 weeks prior to departure. Hurtigruten were most unsympathetic and inflexible, they ... Read More
Cruise to see Northern Lights and Norwegian coastline This was a Christmas present for my wife who had to cancel due to her sisters bereavement 2 weeks prior to departure. Hurtigruten were most unsympathetic and inflexible, they would not refund the cost, or change names on tickets to allow use by someone else, or defer the dates. In the end to avoid losing all the money I travelled alone and have been trying to claim my wife's costs back from the insurance company. However I need a letter from Hurtigruten confirming cancellation and that my wife did not travel to do this, and despite asking 3 times on board and emailing them I did not get the courtesy of a reply until after I arrived home, they obviously find administration too onerous and are not interested in customer service once they have been paid. I would not recommend anyone using this cruise line because of this, which is a shame because the venues are interesting and staff helpful apart from in "customer service" The food is good and well presented and cooked but there is no choice at dinner, so if you do not like fish it is a problem. The breakfast and lunch buffets are very good with a lot more choice. If you like a beer or wine you need a large budget or bring your own ! Many of the ports of call are just 15 minute stops to deliver / collect mail and goods so there is no option to disembark here, however the main ports like Trondheim and Tromso offer more time to explore. The excursion team are the best thing about Hurtigruten, they are knowledgeable and entertaining, however the excursions are overpriced. Unlike traditional cruise lines there is no evening entertainment on board. To sum up, a poor and inflexible booking policy, decent food and staff , the ship is a cross between ferry and cruise ship Read Less
Sail Date January 2020
We actually took the complete 11 day trip to/from Bergen (not 6 days as above). We had been on the same trip previously and so enjoyed the experience, we wanted to go again. This is unusual for us, as we like to go to different places. ... Read More
We actually took the complete 11 day trip to/from Bergen (not 6 days as above). We had been on the same trip previously and so enjoyed the experience, we wanted to go again. This is unusual for us, as we like to go to different places. So it was a special memory. All the crew we came into contact with were most courteous, kind, helpful and cheerful. The Expedition team provided many interesting and enjoyable sessions daily. Thank you very much. The food, again, was delicious. Always plenty of choice at buffet breakfast and lunch, with beautifully presented served meals at dinner. The multiple sittings at dinner allowed us to really enjoy an almost Michelin starred experience each day. The weather was much better than the previous trip, but the Northern Lights were not co-operating very well this time - very late and very quick. Our "mini-suite" was very comfortable and we particularly praise Hurtigruten for their decisions to be super-friendly to the environment by allowing us to restrict cabin servicing to days of our choice - not just the usual "save the towels". Well done Read Less
Sail Date January 2020
This is our first trip with Hurtigruten ( Bergen - Kirkenes - Bergen) 1. Kirkenes - Bergen - Many ports skipped during return trip due to bad weather. 2. Very comfortable cabin. 3. My wish for every dinner is fulfilled. 4. ... Read More
This is our first trip with Hurtigruten ( Bergen - Kirkenes - Bergen) 1. Kirkenes - Bergen - Many ports skipped during return trip due to bad weather. 2. Very comfortable cabin. 3. My wish for every dinner is fulfilled. 4. Breakfast could be improved (Eg: additional Asian cuisine on board) 5. Very friendly and knowledgable personnel on board. 6. Expensive excursions (could be improved with price). ( Eg: Husky rides done not as described in book !!! ) 7. Northern light not sighted during entire trip due to bad weather. But Hurtigruten promised a FOC trip ( 7D Bergen - Kirkenes or 6D Kirkenes - Bergen) 8. On board entertainment could be improved by adding more physical activities like games, birthday parties, bingo, etc. 9. Drink and food price could be lowered due to duty tax free. ( 0,75 Liter wine is minimum 50€ Per bottle ; 0,6Lbeer is 12€; Read Less
Sail Date December 2019
Already the third winter trip with one of the old, small, listed ship of the Hurtigrute. The mood on the Norwegian coast is particularly romantic at this time: every day is like Christmas day. However, violent storms and hurricanes must ... Read More
Already the third winter trip with one of the old, small, listed ship of the Hurtigrute. The mood on the Norwegian coast is particularly romantic at this time: every day is like Christmas day. However, violent storms and hurricanes must be expected in winter. The MS Lofoten has no stabilizers, so the ship can have violent movement. But it is very safe! Living together on board is very familiar. The staff was always friendly and courteous even in heavy weather. Since this ship was built in 1964, the cabins are usually relatively small. Many cabins with their own bathroom with shower and toilet. The cleaning perfectly. The excellent cuisine is particularly positive. Breakfast and lunch as a self-service buffet. Dinner as a four-course menu is served at the table. The Hurtigruten shipping company offers a large number of shore excursions. A trip with the MS Lofoten is especially for people who want to take a "real" boat trip, not in a "skyscraper on water". The MS Lofoten is especially recommended for this group! Read Less
Sail Date December 2019
We wanted to do the Classic Northern Lights cruise - no dressing up for dinner or Captain's table rubbish for us! This was perfect - we took a few excursions - a local brewery, the Russian border, and a vintage tramride - but ... Read More
We wanted to do the Classic Northern Lights cruise - no dressing up for dinner or Captain's table rubbish for us! This was perfect - we took a few excursions - a local brewery, the Russian border, and a vintage tramride - but otherwise we were mooching around little Norweigan ports with all their Xmas lights, chatting to people, and sleeping during the day when it got dark. We had a fab time and even saw the Aurora a few times coming back southbound. The food was excellent - I'm vegan and they did lots of delicious choices for me - with massive buffets for breakfast and lunch and a sitdown 3-course dinner. We had no problem finding seats tho I can imagine this may not apply in high season, and we didn't mind where we sat. The mix of nationalities was good and we enjoyed meeting a range of people from different backgrounds. Entertaiment is thankfully not of the cabaret/singer type - the Expedition crew give interesting talks on various aspects of Norway's culture/history and there are daily leaflets of ports being visited, expeditions, and points of interest to view from the deck. And yes, Norway is expensive but we'd paid for the cruise several months before, so decided to do whatever we what we wanted. Beers were approx £12 a pint, spirits approx £8 - we had coffee etc in our cabin and could also get free coffee in the little cafe. The shop has some reasonably priced Tshirts and small gifts. Bring your own lanyard for your cabin swipecard, and definitely bring warm jumpers, insulated and waterproof outside layers anc boots. Spikes/studs are needed for some of the icy paths etc in ports but we generally found the decks OK. The boat itself is pretty warm and lovely - friendly and helpful crew and staff Read Less
Sail Date December 2019
I was in Norway to see the Northern lights and after 4 days in Svalbard I flew to Tromso for 3 nights and then was on the Trollfjord overnight to Honningsvag. I was sleeping in the lounge as it was only a short journey and the main reason ... Read More
I was in Norway to see the Northern lights and after 4 days in Svalbard I flew to Tromso for 3 nights and then was on the Trollfjord overnight to Honningsvag. I was sleeping in the lounge as it was only a short journey and the main reason for my visit was to see the Northern lights. We set off from Tromso and after sometime became embroiled in a storm with high winds and snow. I had settled myself in the forward lounge on deck 8 as it had a long sofa and was quite dark, ideal for sleeping on. It was still stormy the next day, we were due in Honningsvag at 11.15. I had my own food and, more importantly, a water heater so I could make tea, coffee soup etc. They wanted nearly £3 for hot water in the bar, cold water was free. A croissant was about £6, a filled roll £6, breakfast £20, tea, coffee £4!! Thank goodness I had food with me!! Im diabetic so always keep some food with me. We were over 2 hours late arriving in Honningsvag, the Captain tried to dock twice but due to high winds couldn't so we sat out the storm and finally docked about 6pm. I was due to stay there overnight in a hostel, £50 then catch the next ship, Kong Harald, the next day to Kirkenes. The Captain announced that we would be returning to Tromso as the weather was too bad to continue. They said they couldn't guarantee that a ship would leave the next day to Kirkenes and I was due to go straight to the airport from there to fly back to London. They said I could stay on the ship back to Tromso and the reception helped me book a flight from Tromso to London. We made a quick stop in Hammerfest to drop people off who would fly to Kirkenes where they were due to stay for some days. I managed to find a shop and buy bread rolls and ham as I was running short. When we arrived back in Tromso I was allowed to stay on board until I was ready to go to the airport. They even gave me lunch in the restaurant the last day. Having been in the same clothes for 3 days, I found a disabled toilet and could wash and change my clothes before leaving for the airport. Needless to say, the flight was delayed an hour but I eventually arrived back in Gatwick just before midnight!! I have had to rate cabins etc with the lowest mark as I didn't use them. Read Less
Sail Date November 2019
The location of this cruise was the determining factor for me as I wanted specifically to visit Norway whilst not having to repack continually. We were a little concerned about the quality of the cruise, having read adverse reviews but it ... Read More
The location of this cruise was the determining factor for me as I wanted specifically to visit Norway whilst not having to repack continually. We were a little concerned about the quality of the cruise, having read adverse reviews but it couldn't be further from the truth. The cruise was wonderful, the staff consistently gave excellent, friendly service. The food was superb, if heavy on the fish component. The bar on level 8 was good and my husband chummed up with both barmen! The ability to relax on level 8 and survey the ever magnificent views was exceptional. Internet access was patchy and although we had the package which allowed us two devices simultaneously, it seemed we could only get access for one device at a time. I tried turning off my smartwatch, to no avail. We had multiple trips to level 3 for assistance and our friends were in a similar situation. Don't expect this cruise to rival large ship/poker machine/theatre/beauty salon etc. features as it is an entirely different type of cruise focussing on the scenery and experiences. Just what we wanted. We will definitely return. Read Less
Sail Date September 2019
This was our first cruise. We wanted to see Norway without frenetic travelling. It suited a couple who like the quieter things in life. It didn’t fail to please. Lectures and points of interest calls made for an interesting trip ... Read More
This was our first cruise. We wanted to see Norway without frenetic travelling. It suited a couple who like the quieter things in life. It didn’t fail to please. Lectures and points of interest calls made for an interesting trip aboard a ship with helpful, friendly staff. Accommodation was in clean, adequate cabins and there was plenty of really delicious food. The itinerary was amazing. The Norwegian coast is truly beautiful. The northbound trip allowed daytime trips to Trondheim, Tromsø and the North Cape, while an extra day spent in Bergen allowed us to take in the sights there too. All longer stops can be enjoyed as excursions or as we did, using local sources or just a map! Hurtigruten operate a well-oiled machine. Clear information was forwarded prior to the trip. Transfers were included, including the optional extra day in Bergen. It allowed us to take a truly relaxing break. The polar outside cabin pretty well always faced shore, northbound, though in fjords, cabin side did not matter. The ship offered a fairly smooth trip. The highlights - late night sail into the Trollfjord, the breathtaking North Cape and a glimpse of the northern lights. Read Less
Sail Date September 2019
We booked this cruise to travel with friends who had never been to Norway. The first thing to be very aware of is that once you book, there are no cancellations allowed without losing your large deposit. No exceptions, even if it’s ... Read More
We booked this cruise to travel with friends who had never been to Norway. The first thing to be very aware of is that once you book, there are no cancellations allowed without losing your large deposit. No exceptions, even if it’s more than a year in advance. Also, before you book - be aware that the ship only stops once a day in a port long enough to actually get off the ship. And then it will be for only 2 or at the very most 3 hours. This only allows you to book Hurtigruten’s very expensive excursions; otherwise all you have time to do is walk around. This is NOT like a conventional cruise where you are in a port all day. There are too many passengers and not enough chairs in public spaces. Good luck on finding a place to sit, other than on the bed in your cabin. I would never travel on Hurtigruten again, based on my experience. It is not a good value, and I had a much more enjoyable cruise on a conventional cruise line. Read Less
Sail Date August 2019
We chose this trip as an opportunity to see some Norwegian fjords and to go to North Cape. Starting in Bergen gave the opportunity to arrive by the Oslo Bergen train and leave with a rental car. Embarkation was easy. We had a cabin with ... Read More
We chose this trip as an opportunity to see some Norwegian fjords and to go to North Cape. Starting in Bergen gave the opportunity to arrive by the Oslo Bergen train and leave with a rental car. Embarkation was easy. We had a cabin with en-suite on deck 6, one of only three on our small section of the companionway so no outside noise. The cabins are compact but lots of room under the double bed for suitcases. We had a tea/coffee package which gave us a kettle, important as we always carry our own good quality coffee. Deck 5 has the larger windows but cabins on this level look on to the outside promenade deck with compromised privacy. Deck 4 is all services/restaurants Deck 3 lower priced cabins, Deck 2 all crew. Deck 7 is the inside viewing and outside sun deck. There is a bar on this level. There are 2 small gender specific saunas on deck 2, though in all the times we used them we were the only people in them, and a small fitness room on deck 7, similarly underused. We took a full meal package, on this length of trip I don’t think you can have anything else, but not the wine package which is overpriced for very average wines. Breakfast and lunch are free seating buffets. Dinner is allocated seating at either 6.00/6.30pm or 8.00/8.30pm with a set menu. You need to advise them if a vegetarian option is required. The breakfast and lunch buffets were diverse. Lots of fish, naturally, and excellent sweets at lunch time, the breakfasts more European in style (meats/cheeses) though wide cooked variety as well. Fish was often the main course at dinner, but different each night. Allocated seating means the same dinner companions each night, however as a significant number of people don’t sail the full round trip you get a change when yours are replaced by new arrivals. This trip makes 34 stops, some, in the small ports are very short, under an hour, and in the larger ports up to three. The boat picks up and drops off passengers at every port, and, depending on how far they are going may or may not take a cabin. This can be a problem in that as there only a finite number of seats on the viewing deck seats fill up quickly. The boats has a capacity of 591 passengers, many more than the seats available, some people try to reserve these with clothing but you can be firm with this. Hurtigruten advertise widely in Germany, our trip was at least 75% German, 20% English speakers and a very small number of other nationals. This means that on any trips off the ship there will be a German coach and an English coach, there is no need for a Norwegian coach as all Norwegians seem to speak excellent English. Trips vary from very short, a couple of hours or so, to all day trips were you disembark at one port and rejoin the ship at another; the costs rising accordingly. The trips we took, bird watching at Honningsvåg, breakfast at Nordkapp (you get to see an excellent Stave Church before reboarding at Hammerfest), the midnight concert in the Artic cathedral at Tromsø were all worthwhile but we felt than others would be far too short to appreciate what you were seeing, and involving too much coach travel. Of course at most stops there is an opportunity to walk around by yourself, but be aware that all ports are working ports and not photogenic fishing villages. This means there are containers and warehouses, fish processing plants not trendy bars where old salts can tell you tales of the sea. Because the ship is stopping so often, it meanders between islands, there is little open sea except around Nordkapp where the possibility of big swells from the Barents Sea can make life uncomfortable for some. Overall we thought this trip was well worth the cost as it gives an opportunity to reach out of the way places, though not as active as we would have liked. This was our first cruise on this size ship, our only other experience was to Antarctica on an icebreaker with an emphasis on kayaking. Read Less
Sail Date August 2019
We were booked on this ship by our Fjord Tours’ “Norway in the Nutshell “ package. So we didn’t really have a choice on the ship or more importantly, the cabin types and size. We were a family of 4 and we got 2 non-adjacent ... Read More
We were booked on this ship by our Fjord Tours’ “Norway in the Nutshell “ package. So we didn’t really have a choice on the ship or more importantly, the cabin types and size. We were a family of 4 and we got 2 non-adjacent cabins. So our children’s cabin are away from ours. How the hell does that happen? To make it worse, the cabins were disgusting. They were so small, I think I have seen prison cells on TV that are bigger and nicer. The A/C was non-functional, so it was so hot inside. The beds were tiny and separate. And the window was rather small, so you can forget about enjoying the fjords or whatever. Also, get ready to be transported to 1990s, where you have to pay for WiFi. After all the marketing from Hurtigruten that this is the best cruise trip in the world, they make you pay for WiFi. This is year 2019 - who the hell pays for WiFi. Even the lady at the reception agreed that this was such a ridiculous fee to charge. Breakfast service are also unfortunately borderline inedible. They didn’t have omelette station or made to order service, so we tried the scrambled eggs and they were weird tasting and had a very dark yellow color to it. Everything else was just average. Lastly, we thought the service from a few staff members were very questionable. They were a bit rude and condescending to us. Especially the 2 older white ladies who seemed to treat other white people much differently than us non-whites. Read Less
Sail Date July 2019
Service in restaurant: Could be poor. Twice I sat down by a window. The table was empty. I cleared the crumbs as there was no one around. Great views of the scenery and that is why I came on the cruise. I got told off b two ... Read More
Service in restaurant: Could be poor. Twice I sat down by a window. The table was empty. I cleared the crumbs as there was no one around. Great views of the scenery and that is why I came on the cruise. I got told off b two waiters that the table was not accessible because had not been cleared. This was not service to me. Cooked food did not look appetizing to me, not hot. I enjoyed the buffet. We went on the Birdsafari - brilliant, please promote. Provides work for outlying villages. However we were expected to have lunch at 10.30am!! Could we not have made (even if it was self service) a picnic for the boat? Unable to get coffee at self service until 10.am Jacuzzi - only one was available and working. I really enjoyed the experience. Water could be too hot, had to sit on the side to cool!! At times there were over five people in, therefore all rather cramped. Please mend the other Jacuzzi. Shower by jacuzzi also not working The expedition team very good and also the reception area. At Finnsnes I was able to attend a concert, piano played by Anna, aged 15. We only had 30 minutes, could not at this stop have 45 minutes. I like to encourage children playing instruments and also enjoyed talking to her. FINALLY: a sorry ending. Our flight to Gatwick was cancelled booked by you, no space on flights to Gatwick for three days. That night no hotel rooms available so had to sleep on the airport floor!! Outcome: Standby the next day - failed. We flew Thursday pm to Stockholm and yesterday (Friday) flew Stockholm-Gatwick. 36 hours late! However - I have enjoyed the holiday Read Less
Sail Date July 2019
We were travelling from Alesund to Bergen. It cost 337 Gbp for my girlfriend and I, so very expensive and our hopes were high. There was very little information before the trip, then no one to meet us at the terminal, everyone just had to ... Read More
We were travelling from Alesund to Bergen. It cost 337 Gbp for my girlfriend and I, so very expensive and our hopes were high. There was very little information before the trip, then no one to meet us at the terminal, everyone just had to work it our for themselves. The cabin was tiny, barely room for us and our bags once the beds were folded out. We couldn't move past each other. It was extremely loud during the night, and very difficult to sleep. It was also cold, with no obvious way to change the temperature or any information to help us with that. We wish we had just got the bus. That said, the breakfast was good with good selection of food and the staff were friendly on board. The staff were also quick to clear plates and tables during breakfast, while all food was regularly topped up if it ran out. The staff on check in were also friendly, and gave the easiest route to the room (although the information was slightly wrong so took us longer to find our room than expected. The scenery was nice, helped by the sunny weather near bergen. Disembarking was a free for all, and then we're held in long queues with no information. That was fine for us as 27 year olds, but there were a number of elderly passengers who were forced to stand and wait for a while with no help or information. As we were only on the ship for one night, we are unable to comment on lunch, dinner, entertainment, activities and excursions, as we didn't experience any of these things. Read Less
Sail Date June 2019
We chose this cruise as it was all about seeing and experiencing Norway rather than the "cruising" experience of lots of onboard entertainment and restaurants etc.There was constant beautiful scenery as a ship of this size is ... Read More
We chose this cruise as it was all about seeing and experiencing Norway rather than the "cruising" experience of lots of onboard entertainment and restaurants etc.There was constant beautiful scenery as a ship of this size is able to sail quite close to shore and enter smaller fjords. The passengers were a mix of Scandinavians,British,Germans and few North Americans which added to the interest. The buffet food at breakfast and lunch was excellent quality and very wide range.Dinner was smaller and table service with very friendly and helpful staff. For us we liked the sauna,jacuzzis and small fitness room which were always always empty and available. Although there were 500 passengers there was no feeling of being crowded and always a quiet place to sit and look out. Deck 6 is open all the way round so you can do lots of walking here. All went smoothly and would love to do again. This ship gives a feel of being very modern and spacious. Very popular with over 70s and disabled guests.We were somewhat younger but very enjoyable for us too. You can find your own level:sit and relax reading or go to fitness room and walk round the decks-whatever suits! Read Less
Sail Date April 2019
I have just returned from the round trip on Finnmarken. Hurtigruten provides an excellent voyage and some stunning scenery. Much has been said about the trips so I will not add to the many reviews. BUT, Hurtigruten and probably other ... Read More
I have just returned from the round trip on Finnmarken. Hurtigruten provides an excellent voyage and some stunning scenery. Much has been said about the trips so I will not add to the many reviews. BUT, Hurtigruten and probably other cruise lines MUST deal with the problem of mobile phone usage. WE witnessed people taking calls on speakerphone and coupled with their loud voices this was a massive distraction. It is time to have quiet areas so that those who are thoughtless and rude do not spoil the trip for others. We witnessed arguments almost every day with people saying don’t talk on your phone. Trips -very varied and interesting. Well organised. Food -buffet -pretty good and a very wide range Restaurant on flloor 7 -VERY good. For this on board the upgrade cost is only NOK290 Hurtigruten - you do a great job but please address the matter of the phone nuisance Read Less
Sail Date April 2019
I wanted to cruise the Norwegian coast and Hurtigruten provides a very safe experience. We were told if the weather is really bad, they ships wait it out until it's safe to proceed which is nice to hear after the Viking disaster. ... Read More
I wanted to cruise the Norwegian coast and Hurtigruten provides a very safe experience. We were told if the weather is really bad, they ships wait it out until it's safe to proceed which is nice to hear after the Viking disaster. The cabins are small but adequate. I travelled with a friend but we chose to have separate cabins. 12 days together in one small cabin would have been difficult. The pace of the cruise was perfect and there were plenty of opportunities to get off the ship to explore even when the stops were short. I wouldn't recommend this cruise with children and I wouldn't recommend it to younger people. There is no entertainment on board although the scenery is compelling. We found a game of Rummy on board and we played it a lot. I became an expert. The food is great and there is plenty of it. Great choices and the food is very fresh and healthy. I didn't bother to purchase internet. About half the places had wi fi available, but it became more limited the further north you go. Sit outside any hotel and you can usually pick up their wi fi. Read the reviews before you purchase excursions. They are expensive but some are worth it. Read Less
Sail Date April 2019
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