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416 Hurtigruten Bergen Cruise Reviews

The location of this cruise was the determining factor for me as I wanted specifically to visit Norway whilst not having to repack continually. We were a little concerned about the quality of the cruise, having read adverse reviews but it ... Read More
The location of this cruise was the determining factor for me as I wanted specifically to visit Norway whilst not having to repack continually. We were a little concerned about the quality of the cruise, having read adverse reviews but it couldn't be further from the truth. The cruise was wonderful, the staff consistently gave excellent, friendly service. The food was superb, if heavy on the fish component. The bar on level 8 was good and my husband chummed up with both barmen! The ability to relax on level 8 and survey the ever magnificent views was exceptional. Internet access was patchy and although we had the package which allowed us two devices simultaneously, it seemed we could only get access for one device at a time. I tried turning off my smartwatch, to no avail. We had multiple trips to level 3 for assistance and our friends were in a similar situation. Don't expect this cruise to rival large ship/poker machine/theatre/beauty salon etc. features as it is an entirely different type of cruise focussing on the scenery and experiences. Just what we wanted. We will definitely return. Read Less
Sail Date September 2019
We had always wanted to do the Norwegian coast and my parents took the journey probably 40 years ago and loved it. Our Swedish friends, who we travel with, suggested we take this trip and we jumped at the chance. We understood this is not ... Read More
We had always wanted to do the Norwegian coast and my parents took the journey probably 40 years ago and loved it. Our Swedish friends, who we travel with, suggested we take this trip and we jumped at the chance. We understood this is not a cruise but a trip on a supply ship. We had taken the same type of trip before on the St. Lawrence so we fully understood the difference between cruise and working ships. We loved Bergen, leaving from Bergen, easy check in. The ship has been refurbished with great viewing space from all public rooms and areas inside and out. Supremely comfortable. We knew our cabin would be small and very similar to the one we had on the St. Lawrence but designed well with good storage, nice, but small bathroom, great water pressure and hot water, and exceedingly clean. The activities were informative lectures, small talks on various places we passed, fascinating, excellent tours ( expensive but they are the only game in town). The crew on the ship were polite, helpful and very friendly. The passengers were a true mix: Brits, Germans, French, Swedes, Americans, Asians etc. Languages were always in Norwegian, German and English and most of the time French as well. The ages were predominately 50-80. We loved being with other cultures and using our other languages. The visuals were supreme, incredibly beautiful, the towns were typical coastal towns, lovely and interesting. The ship was amazingly timely. Why then only 3 stars? One word “food”. Let me preface this, I dislike buffets but these were especially challenging. They pride themselves on coffee and tea all day. The coffee was undrinkable and the quality coffee, which you pay for, was not available until 10 am. The lunch buffets were recycled food from previous days and dinners. Salt was the preferred spice, every thing was over salted. Dinners were another story. They tried to feature local foods, traditional foods with an edge, but the heavy usage of salt, the preparation made dining challenging. For example we had an appetizer served in a large soup bowl that consisted of a tablespoon of sweetkelp, 1 sliced piece of asparagus, a pea shoot and a drizzle of sauce. It could have been good, was not salted but it literally was two small fork fulls. Skimpy is what I would call it. We had an oat cake that tasted of salted cardboard and found it two days later recycled in some sort if salad. Need I say more. This is where Hurtigruten failed. The crew were very nice but the waiters, the bartender and the lady at the bakery were over worked, lines of 10 in the am waiting for a kaffee latte, lines waiting for a drink at the bar, long wait times to get served for dinner. In addition to making drinks and espresso drinks the bartender was responsible to clean the tables in the bar as well. This was not an inexpensive trip nor should it have been but the food should have been of a much higher quality for the price of this trip. There was no choice at dinner. We never ate at the a la carte restaurant ( pay extra ) because we did not have faith that it would be good coming from the same kitchen. The bakery had nice food the sandwich which I had was delicious it was evident that the bakery foods, which you paid for, were not the same foods that were served in the dining room. We even heard comments about the cheeses which I agreed were not up to par. However, the salmon was prepared well. . Hurtigruten is not generous after the ceremony of crossing the Arctic Circle a drink was served without cost and, I am not kidding, served in a catsup cup, no more than a tablespoon. They would announce after an excursion “ Hot Chocolate and Apple Cake now being served..... for a fee if 50 kronas.” Strange. i would recommend Hurtigruten for the journey which was exquisitely beautiful but I would certainly tell people to beware of the food. For the price of this trip the food quality and preparation should have been at a much higher standard. There was no excuse for this quality of food. Read Less
Sail Date September 2019
This was our first cruise. We wanted to see Norway without frenetic travelling. It suited a couple who like the quieter things in life. It didn’t fail to please. Lectures and points of interest calls made for an interesting trip ... Read More
This was our first cruise. We wanted to see Norway without frenetic travelling. It suited a couple who like the quieter things in life. It didn’t fail to please. Lectures and points of interest calls made for an interesting trip aboard a ship with helpful, friendly staff. Accommodation was in clean, adequate cabins and there was plenty of really delicious food. The itinerary was amazing. The Norwegian coast is truly beautiful. The northbound trip allowed daytime trips to Trondheim, Tromsø and the North Cape, while an extra day spent in Bergen allowed us to take in the sights there too. All longer stops can be enjoyed as excursions or as we did, using local sources or just a map! Hurtigruten operate a well-oiled machine. Clear information was forwarded prior to the trip. Transfers were included, including the optional extra day in Bergen. It allowed us to take a truly relaxing break. The polar outside cabin pretty well always faced shore, northbound, though in fjords, cabin side did not matter. The ship offered a fairly smooth trip. The highlights - late night sail into the Trollfjord, the breathtaking North Cape and a glimpse of the northern lights. Read Less
Sail Date September 2019
Classic ship on iconic route - what could be better? A lot, as it turns out: The route does not offer much fjord experience, mostly you trundle coast-wise behind the outlying islands. Most places the time in port is too short for ... Read More
Classic ship on iconic route - what could be better? A lot, as it turns out: The route does not offer much fjord experience, mostly you trundle coast-wise behind the outlying islands. Most places the time in port is too short for sightseeing. Once in open seas, this little ships rocks. And rolls. Keep your seasickness pills handy. The company has a museum at its place of origin. Don't expect to get in there for free as a passenger. Or to have time for a visit if you bought the ticket onboard and the schedule changes. Or get a refund. Revenue matters. A Lot. The Hurtigruten company is now owned by a US-based investment fund, and it shows. Sign up for Ambassador programme to get a 5% discount and other perks? Sorry, that will take some time, and not apply to your booking unless you do it well in advance. Shore excursions rhyme with extortion. Hint from passengers who did buy some: Don't go on those. Or expect to get hints to attractions if they don't sell them, such as the magnificent Vardoe memorial. Or the tram service from airport, involving a 10min walk. Because their own bus service is sold at eight times the fare, at par with the price for a taxi. Maybe that's the reason for them not arranging a taxi for you in Bergen? Economy abounded also in the restaurant: There was free water to be had with the meals - if you were patient and insistent, you even got a second glass. Everything else costs - a lot. This would have been OK if the quality was the same. Which it wasn't: 11 days of the same buffet food of mediocre quality, despite some high-quality ingredients. Little fresh fruit or salad, bakery items running out half way through breakfast service. Single menu "choice" for dinners, prepared to minimise any sensory impact or desire for more-which there wasn't any available of, anyway. Attitudes towards passengers varied between indifference, hostility or occasional friendliness, especially if you spend up large. Hygiene is taken seriously when it comes to making you to disinfect your hands. But changing bed sheets in between the 11 nights? - not happening. As for the vintage vessel: Ear plugs are a must. If you're lucky, the engine noise is droning out the talking and snoring from adjoining cabins, slamming doors or worse. Qeueing for the single shower per gender and 2 toilets, shared between 20 or so cabins. Standing room only: The narrow bunk taking up 50% of the entire cabin, sink and a bare rack for clothing being the other features. No room to hide: Lounge spaces too confined to accommodate all passengers when the weather is too cold or wet outside. In this instance, "classic" associates with uncomfortable and stinginess, not with class. Read Less
Sail Date August 2019
We booked this cruise to travel with friends who had never been to Norway. The first thing to be very aware of is that once you book, there are no cancellations allowed without losing your large deposit. No exceptions, even if it’s ... Read More
We booked this cruise to travel with friends who had never been to Norway. The first thing to be very aware of is that once you book, there are no cancellations allowed without losing your large deposit. No exceptions, even if it’s more than a year in advance. Also, before you book - be aware that the ship only stops once a day in a port long enough to actually get off the ship. And then it will be for only 2 or at the very most 3 hours. This only allows you to book Hurtigruten’s very expensive excursions; otherwise all you have time to do is walk around. This is NOT like a conventional cruise where you are in a port all day. There are too many passengers and not enough chairs in public spaces. Good luck on finding a place to sit, other than on the bed in your cabin. I would never travel on Hurtigruten again, based on my experience. It is not a good value, and I had a much more enjoyable cruise on a conventional cruise line. Read Less
Sail Date August 2019
We wished to see the Norweigan coast. Even though the price was high, it is a ferry. People without sleeping accommodations sleeping all over seating areas. Food quite diverse but very good. The buffet breakfast and lunch are like fish ... Read More
We wished to see the Norweigan coast. Even though the price was high, it is a ferry. People without sleeping accommodations sleeping all over seating areas. Food quite diverse but very good. The buffet breakfast and lunch are like fish feeding frenzies . Ran out of popular items. Other than for two servers the meal service was horrible. Very short staffed. Also bad timing for one of the lunches, which was not buffet. Sit down meal and an hour later we’re not served and because we booked a tour we basically finished eating after 3 and were supposed to have diner at 5:30. Couldn’t get wine and water, or even order wine. Expedition team outstanding. However, tours are quite costly. Glad we went on the trip but did not receive value for what we paid. Would not recommend if you wish quality service. Beautiful scenery along the way. I would recommend a shorter trip as there are repeat stops returning to Bergen. Read Less
Sail Date August 2019
We chose this trip as an opportunity to see some Norwegian fjords and to go to North Cape. Starting in Bergen gave the opportunity to arrive by the Oslo Bergen train and leave with a rental car. Embarkation was easy. We had a cabin with ... Read More
We chose this trip as an opportunity to see some Norwegian fjords and to go to North Cape. Starting in Bergen gave the opportunity to arrive by the Oslo Bergen train and leave with a rental car. Embarkation was easy. We had a cabin with en-suite on deck 6, one of only three on our small section of the companionway so no outside noise. The cabins are compact but lots of room under the double bed for suitcases. We had a tea/coffee package which gave us a kettle, important as we always carry our own good quality coffee. Deck 5 has the larger windows but cabins on this level look on to the outside promenade deck with compromised privacy. Deck 4 is all services/restaurants Deck 3 lower priced cabins, Deck 2 all crew. Deck 7 is the inside viewing and outside sun deck. There is a bar on this level. There are 2 small gender specific saunas on deck 2, though in all the times we used them we were the only people in them, and a small fitness room on deck 7, similarly underused. We took a full meal package, on this length of trip I don’t think you can have anything else, but not the wine package which is overpriced for very average wines. Breakfast and lunch are free seating buffets. Dinner is allocated seating at either 6.00/6.30pm or 8.00/8.30pm with a set menu. You need to advise them if a vegetarian option is required. The breakfast and lunch buffets were diverse. Lots of fish, naturally, and excellent sweets at lunch time, the breakfasts more European in style (meats/cheeses) though wide cooked variety as well. Fish was often the main course at dinner, but different each night. Allocated seating means the same dinner companions each night, however as a significant number of people don’t sail the full round trip you get a change when yours are replaced by new arrivals. This trip makes 34 stops, some, in the small ports are very short, under an hour, and in the larger ports up to three. The boat picks up and drops off passengers at every port, and, depending on how far they are going may or may not take a cabin. This can be a problem in that as there only a finite number of seats on the viewing deck seats fill up quickly. The boats has a capacity of 591 passengers, many more than the seats available, some people try to reserve these with clothing but you can be firm with this. Hurtigruten advertise widely in Germany, our trip was at least 75% German, 20% English speakers and a very small number of other nationals. This means that on any trips off the ship there will be a German coach and an English coach, there is no need for a Norwegian coach as all Norwegians seem to speak excellent English. Trips vary from very short, a couple of hours or so, to all day trips were you disembark at one port and rejoin the ship at another; the costs rising accordingly. The trips we took, bird watching at Honningsvåg, breakfast at Nordkapp (you get to see an excellent Stave Church before reboarding at Hammerfest), the midnight concert in the Artic cathedral at Tromsø were all worthwhile but we felt than others would be far too short to appreciate what you were seeing, and involving too much coach travel. Of course at most stops there is an opportunity to walk around by yourself, but be aware that all ports are working ports and not photogenic fishing villages. This means there are containers and warehouses, fish processing plants not trendy bars where old salts can tell you tales of the sea. Because the ship is stopping so often, it meanders between islands, there is little open sea except around Nordkapp where the possibility of big swells from the Barents Sea can make life uncomfortable for some. Overall we thought this trip was well worth the cost as it gives an opportunity to reach out of the way places, though not as active as we would have liked. This was our first cruise on this size ship, our only other experience was to Antarctica on an icebreaker with an emphasis on kayaking. Read Less
Sail Date August 2019
Hurtigruten Norwegian Coastal Voyage (Bergen>Kirkenes>Bergen) 30 July – 10 August MS Midnatsol Overall a very good but also memorable trip – however, it was memorable for the wrong reason. Malfunction/break down of ... Read More
Hurtigruten Norwegian Coastal Voyage (Bergen>Kirkenes>Bergen) 30 July – 10 August MS Midnatsol Overall a very good but also memorable trip – however, it was memorable for the wrong reason. Malfunction/break down of machinery/equipment on ships impacts adversely, to a greater or lesser extent, on passengers. The ship operating company, in this case, Hurtigruten, can be judged by how they deal with such situations. The voyage of MS Midnatsol was due to arrive in Bergen on 10 August. On the penultimate evening there was an electricity failure affecting the cabins and air conditioning which, we were told an hour or so later, had been repaired. On the morning of the final day we found we were docked at Alesund and were informed that the onward cruise to Bergen (our final destination) was cancelled. One would have thought Hurtigruten, as a long and very experienced operator, would handle the situation quickly and efficiently. In reality, it was a nightmare. There was a complete lack of information as to how passengers would be taken to Bergen. We were repeatedly told by the staff that they were waiting for Hurtigruten HQ to inform them of solutions. If there was a leader handling the case on the ship, it was not evident. The Captain was neither seen nor heard at any time. The staff were evasive, disorganized and, sometimes, offhand in handling passenger queries. It was not until the late afternoon of the final day we were informed that coaches, departing at different times, would take us to Bergen. A meeting was convened with all passengers concerned to give details of this. The meeting descended into chaos, as the staff responsible created confusion and even panic situations as they disseminated the information on the coach departures. Throughout the day, the staff repeatedly said they worked very hard to get passengers to Bergen – I have no reason to doubt that – but it was the amateurish way the whole matter was dealt with by Hurtigruten and their staff that made a bad situation worse. We are not aware of an official apology being made for the inconvenience caused. Eventually, more by luck and persistence on our part rather than by good management on the part of Hurtigruten, we boarded a coach which departed at 17.45 for the journey from Alesund to Bergen with each passenger given a bag containing a sandwich, an apple and a bottle of water. After dropping passengers off at a number of hotels in central Bergen we eventually reached the airport at approx. 03.30, too late to check into the airport hotel we had booked, as we had to check in for our early morning flight at 04.00. A great pity that what was otherwise a very good holiday was soured by this traumatic experience on the final day. Read Less
Sail Date July 2019
Best way to see the Norwegian coast. Very sedate and wonderful tours in ports, exceptionally well organized, the chef is simply superb. No pool and not a lot of flashy entertainment. Not for people expecting exciting entertainment. The ... Read More
Best way to see the Norwegian coast. Very sedate and wonderful tours in ports, exceptionally well organized, the chef is simply superb. No pool and not a lot of flashy entertainment. Not for people expecting exciting entertainment. The highlights are learning slowly about Norway and the coast. The tours are wonderful. It is exceptionally organized and the conditions are immaculate. There is a library, places to lounge and watch the fabulous scenery. The staff are very accommodating. The views are incomparable, the prices are high to very high but this is Norway. The ship delivers material to ports and is an integral part of the Norwegian economy. The term Hurtigruten means Fast Route. You meet largely an older crowd of mostly Europeans. There are not too many singles that travel. There is not much entertainment but that is not the purpose of the voyage. You have to take this with the right expectations - a leisurely amd sedate passage through one of the most beautiful parts of the world. Read Less
Sail Date July 2019
I wanted to explore the coast and fjords of Norway. This cruise accomplishes this to the highest degree. This is both a working ship and smaller ship cruise with 500 passengers on average. The ship's course both north and south avoids ... Read More
I wanted to explore the coast and fjords of Norway. This cruise accomplishes this to the highest degree. This is both a working ship and smaller ship cruise with 500 passengers on average. The ship's course both north and south avoids open ocean travel and follows the fjords and sounds through an intricate complicated shoreline; a coast that was not accurately mapped until the 20th Century. The ship's tone is casual with no formal dining or events. Food, staff, excursions and service were top-notch. Dining was relaxed and the cuisine inspired by the local fisheries and farms of coastal Norway. Service staff were super attentive, but not intrusive. Deserts were among the best ever experienced. Excursions by foot, bike, bus or boat were well-organized. On-board lectures about the history, people, landscapes and future of the Norwegian coast were well-presented by knowledgeable and enthusiastic expedition staff. For the most part, getting on-board and off-board was a fairly quick endeavor albeit the dock-level Deck 3 disembarkation area was too small for the number of people trying to exit the boat at popular ports. The main embarkation port was Bergen. Passenger boarding was by a skyway to deck five. There was plenty of room and the boat's passengers easily boarded and left the ship efficiently. Read Less
Sail Date July 2019
We were booked on this ship by our Fjord Tours’ “Norway in the Nutshell “ package. So we didn’t really have a choice on the ship or more importantly, the cabin types and size. We were a family of 4 and we got 2 non-adjacent ... Read More
We were booked on this ship by our Fjord Tours’ “Norway in the Nutshell “ package. So we didn’t really have a choice on the ship or more importantly, the cabin types and size. We were a family of 4 and we got 2 non-adjacent cabins. So our children’s cabin are away from ours. How the hell does that happen? To make it worse, the cabins were disgusting. They were so small, I think I have seen prison cells on TV that are bigger and nicer. The A/C was non-functional, so it was so hot inside. The beds were tiny and separate. And the window was rather small, so you can forget about enjoying the fjords or whatever. Also, get ready to be transported to 1990s, where you have to pay for WiFi. After all the marketing from Hurtigruten that this is the best cruise trip in the world, they make you pay for WiFi. This is year 2019 - who the hell pays for WiFi. Even the lady at the reception agreed that this was such a ridiculous fee to charge. Breakfast service are also unfortunately borderline inedible. They didn’t have omelette station or made to order service, so we tried the scrambled eggs and they were weird tasting and had a very dark yellow color to it. Everything else was just average. Lastly, we thought the service from a few staff members were very questionable. They were a bit rude and condescending to us. Especially the 2 older white ladies who seemed to treat other white people much differently than us non-whites. Read Less
Sail Date July 2019
The parts of the Norwegian Hurtigruten adventure consept function well together: Beautiful nature, local culture and food, lot of points of interest along the Norwegian coastline, interesting lectures and expeditions, solid service with a ... Read More
The parts of the Norwegian Hurtigruten adventure consept function well together: Beautiful nature, local culture and food, lot of points of interest along the Norwegian coastline, interesting lectures and expeditions, solid service with a smile, thorough cleaning and safe hygiene. Our expectations were more than met. The cruise of the Norwegian Hurtigruten along the Norwegian coastline from the historic city Bergen on the West Coast to the city of Kirkenes at the Russian border is unique in reality and variety: The well known Norwegian long, deep, narrow fjords with steep mountains and waterfalls, historic places with traces several thousand years back. The Coastal Cruiseline Hurtigruten makes the best possible use of the unique local nature and culture: Great variety of local dishes made from food delivered from chosen producers along the long coastline, a lot of culture and nature expeditions in by foot, rib boat, cayak and bus - in partnership with local entrepreneurs, interesting lectures on relevant topics. Read Less
Sail Date July 2019
We decided to travel with the Hurtigruten because we have heard how the coastal journey was an amazing experience, and it definitely exceeded our expectations! From amazing service to beautiful scenery, this is the perfect way to enjoy the ... Read More
We decided to travel with the Hurtigruten because we have heard how the coastal journey was an amazing experience, and it definitely exceeded our expectations! From amazing service to beautiful scenery, this is the perfect way to enjoy the beauty of Norway. I’ve travelled Norway by railway before, but sailing really allows you to see so much more! Highly recommended for those looking to rest and unwind and admire the beautiful scenery. The food spread was good too, and the seafood were relatively fresh. Excursions were pricey, but would recommend going for the Geirangerfjord tour during summer, and the North Cape as well. I thoroughly enjoyed the excursions, and appreciated how there was also lectures onboard the cruise. I chose a Polar Inside cabin, which was small but clean and cosy. Do note that when you travel during summer, the weather can get really cold, so it’s importang to have a windbreaker! Definitely traveling with the Hurtigruten on my next cruise. Read Less
Sail Date July 2019
Service in restaurant: Could be poor. Twice I sat down by a window. The table was empty. I cleared the crumbs as there was no one around. Great views of the scenery and that is why I came on the cruise. I got told off b two ... Read More
Service in restaurant: Could be poor. Twice I sat down by a window. The table was empty. I cleared the crumbs as there was no one around. Great views of the scenery and that is why I came on the cruise. I got told off b two waiters that the table was not accessible because had not been cleared. This was not service to me. Cooked food did not look appetizing to me, not hot. I enjoyed the buffet. We went on the Birdsafari - brilliant, please promote. Provides work for outlying villages. However we were expected to have lunch at 10.30am!! Could we not have made (even if it was self service) a picnic for the boat? Unable to get coffee at self service until 10.am Jacuzzi - only one was available and working. I really enjoyed the experience. Water could be too hot, had to sit on the side to cool!! At times there were over five people in, therefore all rather cramped. Please mend the other Jacuzzi. Shower by jacuzzi also not working The expedition team very good and also the reception area. At Finnsnes I was able to attend a concert, piano played by Anna, aged 15. We only had 30 minutes, could not at this stop have 45 minutes. I like to encourage children playing instruments and also enjoyed talking to her. FINALLY: a sorry ending. Our flight to Gatwick was cancelled booked by you, no space on flights to Gatwick for three days. That night no hotel rooms available so had to sleep on the airport floor!! Outcome: Standby the next day - failed. We flew Thursday pm to Stockholm and yesterday (Friday) flew Stockholm-Gatwick. 36 hours late! However - I have enjoyed the holiday Read Less
Sail Date July 2019
The MS Lofoten crew were brilliantly friendly and helpful and several passengers were so fond of the ship and crew that they were on a repeat voyage. Unfortunately, I was not to become so endeared to the ship. MS Lofoten is a 55 year ... Read More
The MS Lofoten crew were brilliantly friendly and helpful and several passengers were so fond of the ship and crew that they were on a repeat voyage. Unfortunately, I was not to become so endeared to the ship. MS Lofoten is a 55 year old Ferry. It was designed as a Ferry. It was built as a Ferry. It is operated as a Ferry. Many people (and cargo) use it as a Ferry. It is not a “cruise” ship. It is an old Ferry. In my opinion, trying to combine the two roles does not work. It’s a Ferry. A Ferry without stabilisers. It doesn’t take much of a sea state to get it rocking and rolling. On a relatively calm sea, I was sitting in the restaurant watching the water in my glass tilt 15deg to 20deg each way while the horizon disappeared above and below the top and bottom of the restaurant window frames. Everything vibrates. Constantly, 24/7. It goes right through your body. If I stood in my cabin and held my mouth loosely together, my teeth would chatter. Amusing initially, but somewhat wearing after a couple of days. In the restaurant, there were no tea spoons with the cups and saucers. I soon discovered that standing the cup on the vibrating table stirs the contents. The food served in the restaurant looked great. And the roast reindeer, served only once, was excellent. There’s a lot of fish. It appears the Norwegians like their fish salty. Very salty. So salty that I found it difficult to eat. Beautifully cooked cod, salmon (my favourite) and other varieties were so over salted I found they were unpleasant unless drowned in lemon juice. It was so frustrating. It may be my palate but anyone who doesn’t like fish or has low salt diet, may have a problem, particularly at the evening dinner because there is no choice for the set meal. Norwegian prices for drinks are very high. It’s not Hurtigruten monopolising, it’s everywhere in Norway. A beer costs over £10 and a bottle of wine is upwards of £50. If you intend to use the ship’s bar, I’d suggest you register your credit card against your boarding card when you collect it before boarding. Otherwise you will need a lot of cash on board. The ship tended to run constantly behind schedule. All too often, precious time ashore (walking on stable land that doesn’t vibrate) was either cancelled or curtailed to a quick walk up the dock and back. So although the brochure shows calling at several ports, in many cases we didn’t see much of them. Wifi internet connection was better than we get at home. For device charging: electrics in the cabin and in the lounge are 220v European 2-pin. I hope you enjoy your voyage, but for me it’s one I’ll not remember with fondness. Read Less
Sail Date July 2019
We were travelling from Alesund to Bergen. It cost 337 Gbp for my girlfriend and I, so very expensive and our hopes were high. There was very little information before the trip, then no one to meet us at the terminal, everyone just had to ... Read More
We were travelling from Alesund to Bergen. It cost 337 Gbp for my girlfriend and I, so very expensive and our hopes were high. There was very little information before the trip, then no one to meet us at the terminal, everyone just had to work it our for themselves. The cabin was tiny, barely room for us and our bags once the beds were folded out. We couldn't move past each other. It was extremely loud during the night, and very difficult to sleep. It was also cold, with no obvious way to change the temperature or any information to help us with that. We wish we had just got the bus. That said, the breakfast was good with good selection of food and the staff were friendly on board. The staff were also quick to clear plates and tables during breakfast, while all food was regularly topped up if it ran out. The staff on check in were also friendly, and gave the easiest route to the room (although the information was slightly wrong so took us longer to find our room than expected. The scenery was nice, helped by the sunny weather near bergen. Disembarking was a free for all, and then we're held in long queues with no information. That was fine for us as 27 year olds, but there were a number of elderly passengers who were forced to stand and wait for a while with no help or information. As we were only on the ship for one night, we are unable to comment on lunch, dinner, entertainment, activities and excursions, as we didn't experience any of these things. Read Less
Sail Date June 2019
Hurtigruten could be an interestingly different offer to typical cruise ships as they also provide ferry services along the Norwegian coast and you get to see some areas typical cruise ships would not visit. The itinerary is driven by the ... Read More
Hurtigruten could be an interestingly different offer to typical cruise ships as they also provide ferry services along the Norwegian coast and you get to see some areas typical cruise ships would not visit. The itinerary is driven by the deliveries made at 34 ports during day and night - unfortunately that does not always cater well for cruising passengers. Some stops are much too short to explore the coastal towns - some villages are too boring to justify further exploration. My mistake was to stay on board for 11 days (Bergen north to Kirkenes and back south to Trondheim) - a trip they are trying to push on their website, because these kind of customers are the more lucrative for them, however it quickly gets boring, especially if the weather is bad as should be expected in coastal Norway. A few of the excursions do get around this problem by starting in one port and reembarking at another (Geiranger Fjord tour, Nordkapp tour, Lofoten Island tour) - I did enjoy those. Had booked 4 excursions in advance, but would recommend to book on board instead, so you have a chance to see the weather forecast before deciding where to go. Due to the strict schedule there is little chance to book tours independently, you have to go with what Hurtigruten has on offer (operated by independent operators and cancelled if not enough participants). During my trip they had a few problems with their payment system and had to ask passengers to check their charges carefully. Public areas are still ok, although due for refurbishment later this year. However you have to be aware that they are also used by ferry passengers that have not booked a cabin and sleep on the sofas overnight. Hot showers were good and Wifi reception worked well throughout. Three meals were included in my package - quality was ok, although lunch buffet lacked variety. Everything extra you might want is quite expensive, but that's usually the case in Scandinavia. Passenger/crew ratio is relatively high compared to other expedition ships (Vesteralen has capacity of almost 500 passengers with only around 50 crew). Service is generally lackluster with a few positive exceptions. Too many passengers to offer free seating at dinner, so you're assigned a time slot (6pm or 8pm) and table for the whole journey. My recommendation would be to pick a few towns in Norway, book hotels for 1 or 2 nights and use Hurtigruten to 'commute' between them. Read Less
Sail Date June 2019
We chose this cruise as it was all about seeing and experiencing Norway rather than the "cruising" experience of lots of onboard entertainment and restaurants etc.There was constant beautiful scenery as a ship of this size is ... Read More
We chose this cruise as it was all about seeing and experiencing Norway rather than the "cruising" experience of lots of onboard entertainment and restaurants etc.There was constant beautiful scenery as a ship of this size is able to sail quite close to shore and enter smaller fjords. The passengers were a mix of Scandinavians,British,Germans and few North Americans which added to the interest. The buffet food at breakfast and lunch was excellent quality and very wide range.Dinner was smaller and table service with very friendly and helpful staff. For us we liked the sauna,jacuzzis and small fitness room which were always always empty and available. Although there were 500 passengers there was no feeling of being crowded and always a quiet place to sit and look out. Deck 6 is open all the way round so you can do lots of walking here. All went smoothly and would love to do again. This ship gives a feel of being very modern and spacious. Very popular with over 70s and disabled guests.We were somewhat younger but very enjoyable for us too. You can find your own level:sit and relax reading or go to fitness room and walk round the decks-whatever suits! Read Less
Sail Date April 2019
We got a Valentines offer on the website for the 2nd person to go for £199 and ended up with a room on floor 3 with 2 portholes and twin beds. The cabin was cosy and a bit noisy at night when the ship stopped, but with earplugs in we ... Read More
We got a Valentines offer on the website for the 2nd person to go for £199 and ended up with a room on floor 3 with 2 portholes and twin beds. The cabin was cosy and a bit noisy at night when the ship stopped, but with earplugs in we got used to this quickly and it kind of added to the experience. We were very lucky with weather and it was sunny and warm with calm seas almost the entire time. The food was excellent with the best buffet I’ve ever seen each breakfast and lunch, and at night a posh gourmet meal made by the chef. The dinner was made of local produce and had stories about where it was from and the suppliers, and one night there was fully vegetarian (which anyone could request a meat version). The boat had one long stop per day, and we decided not to do any paid excursions, but we’re really happy to find you could get off for up to 6 hours each day and hike up a mountain to see an incredible view and explore small towns. We hopped of at even the shortest stops and it was cool to see what they all had to offer. Tromsø and Trondheim were particular favourites. The views from the boat were spectacular and big points of interest along the way we’re announced on loudspeaker or there was an activity/talk with the expedition team out on the deck so you could take it in. We loved standing out the front and watching the boat wind through narrow bits especially at night when it didn’t seem like the sun went down fully. We even got taken to the mouth of the Trollfjord one evening, which was expertly manoeuvred so we could take in this famous landscape. There were lots of comfy places to sit indoors to watch it all go by too, although the swivel chairs right at the front were hotly contested. Sometimes the best view was in the jacuzzi at the back. Even when it was absolutely freezing and the coldest, the jacuzzi was shielded enough to take in the views while bubbling away. You could even sit above the tub and it was refreshing. Before the journey I was worried that not opting for the excursions would mean our experience wouldn’t be so great, and that our cabin would be tiny and confining. However I absolutely loved every minute and was sad to get off! Word to the wise - don’t bother rushing on at Bergen early. Your cabin is already decided and upgrading you can ask about on the ship for a price. You might as well check in around 6pm and enjoy Bergen a little longer. Read Less
Sail Date April 2019
Excellent cruise, but you’ll have to remember this is not at traditional cruise but a coastal line on the norwegian coast from Bergen to Kirkenes and back again with several port calls each day. So in addition to cruise guests doing the ... Read More
Excellent cruise, but you’ll have to remember this is not at traditional cruise but a coastal line on the norwegian coast from Bergen to Kirkenes and back again with several port calls each day. So in addition to cruise guests doing the whole or parts of the roundtrip, there will be guests sailing form one port to another and shipping goods in and out in the different ports. MS Spitsbergen is one of the smaller ships of Hurtigruten - a perfect size. Good cabins with very comfortable beds. Serviceminded crew, excellent expeditionteam, great food and If the weather allows the most beautiful view in the world. There’s daily lectures with topics from the coast, history, geology, geography, nature. In the ports they offer different excursions you can buy in addition to the cruise. The whole roundtrip takes 11 days, and it’s possible to travel half the distance northbound or southbound or even shorter distance. The ports are: Bergen, Florø, Måløy, Torvik, Ålesund, Molde, Kristiansund, Trondheim, Rørvik, Brønnøysund, Sandnessjøen, Nesna, Ørnes, Bodø, Stamsund, Svolvær, Stokmarknes, Sortland, Risøyhamn, Harstad, Tromsø, Skjervøy, Øksfjord, Hammerfest, Havøysund, Honningsvåg, Kjøllefjord, Mehamn, Berlevåg, Båtsfjord, Vardø, Vadsø (only northbound) and Kirkenes. In June, July and August they sail into Geirangerfjord, and in September and October into Hjørundfjord. Both on the northbound route. Summary: Lovely ship. Excellent crew and expedition team. Flavourful and local food. Wonderful cabins and beds. Green and environmental profile. Outstanding scenery. The voyage of my life. Read Less
Sail Date April 2019
I have just returned from the round trip on Finnmarken. Hurtigruten provides an excellent voyage and some stunning scenery. Much has been said about the trips so I will not add to the many reviews. BUT, Hurtigruten and probably other ... Read More
I have just returned from the round trip on Finnmarken. Hurtigruten provides an excellent voyage and some stunning scenery. Much has been said about the trips so I will not add to the many reviews. BUT, Hurtigruten and probably other cruise lines MUST deal with the problem of mobile phone usage. WE witnessed people taking calls on speakerphone and coupled with their loud voices this was a massive distraction. It is time to have quiet areas so that those who are thoughtless and rude do not spoil the trip for others. We witnessed arguments almost every day with people saying don’t talk on your phone. Trips -very varied and interesting. Well organised. Food -buffet -pretty good and a very wide range Restaurant on flloor 7 -VERY good. For this on board the upgrade cost is only NOK290 Hurtigruten - you do a great job but please address the matter of the phone nuisance Read Less
Sail Date April 2019
I wanted to cruise the Norwegian coast and Hurtigruten provides a very safe experience. We were told if the weather is really bad, they ships wait it out until it's safe to proceed which is nice to hear after the Viking disaster. ... Read More
I wanted to cruise the Norwegian coast and Hurtigruten provides a very safe experience. We were told if the weather is really bad, they ships wait it out until it's safe to proceed which is nice to hear after the Viking disaster. The cabins are small but adequate. I travelled with a friend but we chose to have separate cabins. 12 days together in one small cabin would have been difficult. The pace of the cruise was perfect and there were plenty of opportunities to get off the ship to explore even when the stops were short. I wouldn't recommend this cruise with children and I wouldn't recommend it to younger people. There is no entertainment on board although the scenery is compelling. We found a game of Rummy on board and we played it a lot. I became an expert. The food is great and there is plenty of it. Great choices and the food is very fresh and healthy. I didn't bother to purchase internet. About half the places had wi fi available, but it became more limited the further north you go. Sit outside any hotel and you can usually pick up their wi fi. Read the reviews before you purchase excursions. They are expensive but some are worth it. Read Less
Sail Date April 2019
I really liked the character of the ship, the art work and the layout. I enjoyed the hot tubs so much and the upper decks. The cabin was nice, the only downsides I could call out are. * The air from the ceiling was strong, it blew down ... Read More
I really liked the character of the ship, the art work and the layout. I enjoyed the hot tubs so much and the upper decks. The cabin was nice, the only downsides I could call out are. * The air from the ceiling was strong, it blew down on the bed quite a lot. * There wasn't any evening entertainment in the lounges, no piano playing or quiz or anything, it would have been nice to have a couple of hours of entertainment some of the nights * The staff were setting up tables for lunch at breakfast hours, kicking guests off tables and making them move so they could set up for lunch which didn't start for 2 hours, incredibly rude and frustrating. Being told to find a new table mid-meal is shocking customer service. Besides that the ship, the views and the service and food was all very good. Read Less
Sail Date April 2019
As a ferry Hurtigruten does an excellent job making on scheduled stops to ports up and down the Norway coast. However, as a cruise ship it disappoints. I booked an 11-day CRUISE on Hurtigruten Nordlys in April. However, it is not a ... Read More
As a ferry Hurtigruten does an excellent job making on scheduled stops to ports up and down the Norway coast. However, as a cruise ship it disappoints. I booked an 11-day CRUISE on Hurtigruten Nordlys in April. However, it is not a cruise ship, it is a FERRY that transports cargo, people (Norwegians) and their cars up and down the coast of Norway. Due to poor infrastructure road travel is not a choice, but airplane travel is lately becoming the preferred choice, both for people and cargo, necessitating Hurtigruten to fill its ships with cruise travelers. However, it is a ferry and operates as a ferry, stopping in many ports per day for anywhere from 15 to 45 minutes each (commercial) port. There were four days where we never stopped long enough to get out, and only five ports total with stops of longer than three and a half hours. So, most of the time was spent on the ship gazing at the lovely island and seascape that after a while became the monotonous seascape. My fellow cruisers were mostly from Sweden, Denmark and Germany and while we were all upbeat, I could see the disappointment on their faces. A cruise ship would take a more scenic route and stop at charming ports for several hours. While on board, it would offer many activities and entertainment, as well as be an actual charming cruise ship and not a passenger/cargo vessel. While the price of a ferry ride and a cruise may be comparable (some less), the drink and offshore tours are exorbitant. A single shot of scotch served on the rocks is 99K ($11.32), glass of prosecco 109K ($12.47). A 2-1/2 hour bus tour to see the Norway/Russian border at Kirkenes 1170K ($133.81). Ferry boat prices!!! These prices are far less on a cruise ship. Food was good, freshest and tastiest fish you could ever eat, buffet for breakfast and lunch and dinner was a set meal, although we were given local food with history and information to go with it, a pleasant experience. The crew was friendly and professional, the ship was clean, but that did not stop a norovirus outbreak on day six. I am glad had the ferry experience, however, 11 days was overkill. Four days would have sufficed. Read Less
Sail Date April 2019
We chose this cruise because it advertised exactly what we were looking for and wanted something special to celebrate our 30th Wedding Anniversary. It surpassed all of this. Embarkation and disembarkation was a very smooth event. Staff ... Read More
We chose this cruise because it advertised exactly what we were looking for and wanted something special to celebrate our 30th Wedding Anniversary. It surpassed all of this. Embarkation and disembarkation was a very smooth event. Staff were helpful and friendly at all times during the voyage, The expedition team were fabulous, keeping us constantly informed with points of interests and gatherings. Nothing was too much trouble. Food was more than excellent and great to be offered Norwegian food with all the information and history that went with it. The cafe was open for 24 hours so with our package we could have tea and coffee any time of the day. We certainly needed a hot drink after being on deck to see the Northern Lights three nights running. Considering the ship is going in for refurbishment very soon it was still spotlessly clean which was very noticeable. I really hope it doesn't end up like an 'Ikea' ship. We didn't like the decor and furniture on the Kong Harold that we were able to visit. Read Less
Sail Date April 2019
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