Houston Norwegian Jewel Cruise Reviews

We booked the Haven 2 bedroom well in advance. I was told by reservations if a better deal came along, they would honor the promotion. That did not happen. In Jan they started marketing the three bonuses. So I called to get them added and was denied. So I am paying for one of the most expensive cabins and those paying 1/2 the price or less get free restaurant upgrades, drink packages and more ship ...

This was my fourth cruise, but my first time cruising with Norwegian. The boarding process in Houston was simple and went fairly quickly. We chose this embarkation port because we were able to drive there. Driving through Houston was great, minimal traffic and easy route. The staff were very friendly and had great attitudes. We saw the cruise director frequently throughout the trip and he was ...

First time cruisers with another family who previously cruised on Carnival and Royal Caribbean. Children were ages 4, 6, 14, and 16 so given that this was our Thanksgiving holiday we were really psyched but quickly disappointed. Embarkation was a breeze. Arrived to the terminal, dropped off the luggage, parked and all checked in relatively fast. No more than 45 minutes from lining up in customs ...

Been on at least ten cruises all on Royal Caribbean. Norwegian was the Worst cruise I have ever been on. Ship was dirty, rusty needed lots of upkeep inside and out. Service was not what we were used to all the way around from dining room staff , cabin staff, casino staff. Food was mediocre at best. The service in the main dining rooms was terrible. Asking for a glass of ice water and actually ...

The first thing when we arrived we noticed our room was dirty, it looked like someone with tanning oil had fallen against the door and mirror, you could see the outline of their back. There was a bottle of water on the counter unopened so being that we had the beverage package we drank it and were charged 5.18 on our bill, apparently water is not a beverage. We went up to the buffet and the food ...