Norwegian Houston Cruise Reviews

Dessert in Grand Pacific
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Topsider
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Blooms at Butchart Gardens
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Cruiser Rating
3.8
Average
342 reviews

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1-10 of 36 Norwegian Houston Cruise Reviews


Bad Communication and Financial Department

Review for a Caribbean - All Cruise on Norwegian Jade

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svargas1963
2-5 Cruises • Age 60s

This was the Kid Rock Cruise, which the the Sixthman group did extraordinary stuff. NCL was horrible with communication. They took my credit card, charged it and then told me I didn't have a credit card on file, shut me off after I bought an unlimited beverage package and then did a "pre authorization on my account AFTER I had already setttled my charges, therefore totally deleting all funds on ...
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Sail Date: April 2017

Cabin Type: Inside


If you only read one review, read this one.

Review for a Caribbean - Western Cruise on Norwegian Jade

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Bthecruise
6-10 Cruises • Age 40s

My wife and I travel, I mean a lot. We do not always cruise. This was our 6th cruise and first with Norwegian Cruise lines. Previously we have been on Holland America, Celebrity and Royal Caribbean. Each of those cruises was longer than this one. This was a unique trip because it was our first cruise taking our kids, 11,9 and 6. We have some flexibility in our work schedules but lining up the ...
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Sail Date: April 2016


Get Your Pocketbook Ready

Review for a Caribbean - Western Cruise on Norwegian Jade

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Mhuffman
10+ Cruises • Age 50s

Cons: This cruise line does not compare to Carnival or Royal Caribbean. We will not sail with Norwegian in the future. First, the ship smells terrible; like a hospital cafeteria. The food is average at best and service is not what we expected. Numerous times we called the service hotline and could not get anyone to answer. In order to get an iron, you must call then wait on other guest to return a ...
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Sail Date: March 2016


Would not recommend at all.

Review for a Caribbean - Western Cruise on Norwegian Jade

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Namaste3
6-10 Cruises • Age 50s

I will start by indicating that this is our 6th cruise, we are in our 50's, and have sailed on RCCL, Celebrity, Carnival and now Norwegian. I titled the review "would not recommend" for several reasons; specifically, the itinerary, the hidden fees, lack of activities, the embarkation port, and the overall tender hassles. Our flight arrived late into Houston the night before and as such we were ...
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Sail Date: February 2016

Cabin Type: Family Inside


Wasted Money

Review for a Caribbean - Western Cruise on Norwegian Jade

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toleha2222@yahoo.com
6-10 Cruises • Age 60s

We went to specialty dining only. First three evenings dinner was cold. Great wine menu but only a few wines served by glass. Suite was good in regards to size and cleanliness. Balcony was dirty most of the time despite getting it cleaned daily - it was in the aft. Staff seemed to be very concerned about being watch on camera all the time - example - I asked at the bar not to open bottles because ...
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Sail Date: January 2016

Cabin Type: Aft-Facing Balcony


If you love good food and service, don't sail Norwegian Jade.

Review for a Caribbean - Western Cruise on Norwegian Jade

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dm 4523
First Time Cruiser • Age 70s

We signed up for both the Specialty Dining and free Ultimated Beverage package. Our first experience, which ended up being a sign of what was to come was at the Blue Lagoon while waiting for the cruise to start. Our order was late but arrived at 2:30, well before the 3:00 drill that we were told about and were assured that there would be plenty of time to eat. At 2:45, our food and drinks were ...
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Sail Date: January 2016


Never Again

Review for a Caribbean - Eastern Cruise on Norwegian Jade

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parakleo
2-5 Cruises • Age 60s

To start with the good- the show "cripton" was excellent. He is an illusionist and performed some great illusions. His show as well as the acrobatic team were entertaining. Disemarkation-we had an excellent fellow who helped my mom in a wheelchair for getting off the ship. She had difficulty getting to the actual meeting place for that service but was helped once she got there. The not so ...
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Sail Date: January 2016

Cabin Type: Mid-Ship Balcony

Traveled with disabled person


Below Expectations

Review for a Caribbean - Western Cruise on Norwegian Jade

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Kevin8186
2-5 Cruises • Age 60s

My husband and I have cruised with Royal Caribbean and Celebrity several times (12+ day cruises), but decided to give NCL a try for this shorter cruise. We disembarked pretty much on the same page, NOT a cruise ship we'd recommend. We've become pretty accustomed over the years 7-10 years on Royal Caribbean and Celebrity with top notch service in the restaurants, bars and lounges, and pretty ...
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Sail Date: January 2016

Cabin Type: Family Balcony


Mass, Not Class

Review for a Caribbean - Western Cruise on Norwegian Jade

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PacPaliFamily
2-5 Cruises • Age 50s

Oh Jade. Dining: Service in Le Bistro on the 1/2 sailing was a joke. Robots would have been warmer. Sushi / Teppan / Jasmine Garden were surprisingly good (yup - even the sushi). Moderno hit or miss. La Cucina was decent food, poor service. Funniest part about La Cucina was begging the reservations lady to move a rezzy from 6:30 to 6P. “can't do it...nope...no tables”. Restaurant remained ...
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Sail Date: January 2016

Cabin Type: Family Balcony

Traveled with children


Pay more to sail with another cruise line.

Review for a Caribbean - Eastern Cruise on Norwegian Jade

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MNKaty
2-5 Cruises • Age 40s

I traveled with my two kids, age 2 and 4, my husband and my parents, who were in an adjoining cabin. We were on deck 10, exterior balcony room, port. We were repeatedly extremely disappointed with the poor service, or complete lack of service. We had dinner in the Grand Pacific dining room on 3 evenings. The food was bland and service non-existent. For example, at one point my two year old ...
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Sail Date: January 2016

Cabin Type: Mini-Suite with Balcony


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