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354 Norwegian (NCL) Houston Cruise Reviews

This was the Kid Rock Cruise, which the the Sixthman group did extraordinary stuff. NCL was horrible with communication. They took my credit card, charged it and then told me I didn't have a credit card on file, shut me off after I ... Read More
This was the Kid Rock Cruise, which the the Sixthman group did extraordinary stuff. NCL was horrible with communication. They took my credit card, charged it and then told me I didn't have a credit card on file, shut me off after I bought an unlimited beverage package and then did a "pre authorization on my account AFTER I had already setttled my charges, therefore totally deleting all funds on my credit card until it "releases". When we departed, there were two options, the person in charge said.. oh you can go this way now, not bothering to tell us that one was escalator and on was the elevator. They shut off my beverage package account on the last day although supposedly I was fine. My whole last day was ruined.. Also we lost our second port and no compensation for it, supposedly for high winds, but it was a search and rescue also, which I understand is re-compensatable. The wait staff would come see you once and if you them down, come once and then never return. The food was so so, but it seems that all cruises are getting that way because they want you to go to the restaurants that charge you extra. Read Less
Sail Date April 2017
I did the 13 night Atlantic Crossing joining in Miami and disembarking in Barcelona The Norwegian Jade is one of my favourite ships and NCL my favourite line from a solo traveler's point of view. Despite now being 10 years old, the ... Read More
I did the 13 night Atlantic Crossing joining in Miami and disembarking in Barcelona The Norwegian Jade is one of my favourite ships and NCL my favourite line from a solo traveler's point of view. Despite now being 10 years old, the Norwegian Jade still appears in tip top condition both in the public areas and my Oceanview Cabin. The only negative would be the fact that the Norwegian Jade is still sporting its garish bright decor from its days serving the Hawaiian Islands. My Oceanview cabin was well maintained and clean with no signs of wear and tear. Excellently kept spick and span by the friendly and hard working cabin steward Arnold. The majority of my traveling companions were on the Ultimate Dining Package as well as the Ultimate Beverage Package. I only had the UBP. The result of this was that the specialist restaurants were busier than normal and the main dining venues less busy than usual. The service in the main dining venues was very rapid with no delays in entering the restaurants or receiving the food. The menus were very good with the main problem being what to select without being greedy by ordering several starters and mains. The food was always presented well with items meant to be hot arriving in that condition. I dined one night in Le Bistro which is always a slower and more refined experience. Again the menus and the presented food was of a very high standard. I also dined in Cagney's one night. Again the menu and presented food were of a very high standard, however the service on this occasion was not so good. There was a wait to be seated despite a reservation having been made, the menus were slow to be presented as was the food once the order had been taken. The entertainment was a little disappointing compared to NCL's usual high standard. The production shows were of a very high standard as were the headline acts '4Ever', 'Carlos Nebot' and 'Graffiti Classics'. The juggler, hypnotist and US comedian were a little below par. The bands and singers around the ship were a little lack lustre again with the exception of Carlos Nebot. In fact, some of the crew in the International Crew Show displayed more talent and the ability to hit and sustain a note than some of the acts around the ship. Having said all that, really that is me being picky as once again the entertainment far exceeded that of other cruise lines (Royal Caribbean for example). Seeing the Cruise Director (Armen) was entertainment in itself, he did not need to do anything but just be there. My main reason for saying that the entertainment was a little disappointing compared to normal was the fact there seemed to be a shortage of headliner acts with several doing shows in the theatre on two separate evenings. The service throughout the Norwegian Jade was excellent whether it be in the bars, restaurants or cabin. Read Less
Sail Date April 2016
Even though the Jade is going in for remodeling, we loved the old Hawaiian decor. We thought it was really elegant and not gaudy. Service was excellent. The staff remembered our names and greeted us everywhere. Grand Pacific main dining ... Read More
Even though the Jade is going in for remodeling, we loved the old Hawaiian decor. We thought it was really elegant and not gaudy. Service was excellent. The staff remembered our names and greeted us everywhere. Grand Pacific main dining room had excellent food. All the specialty restaurants were also excellent. I have a severe food allergy and this is the FIRST time cruising that I did not get sick! Kudos to the Maitre Ds and special chefs! We loved having the beverage package. The only negative: We thought that there were not enough variety of things to do. The cruise director's comment was that it depends on what fellow cruisers bring with them--wrong! (But thank goodness we had a great Cruise Critic group that did add some activities.)This is our third Atlantic crossing and it is the first time we didn't find enough to happily occupy our time. (We got a lot of reading in!) Read Less
Sail Date April 2016
My transatlantic cruise on the Jade was a lot of fun. I met some really great people the first day at the solo cruiser group as well as at night at bar city. Speaking of bar city, I thoroughly enjoyed having cocktails down here. The ... Read More
My transatlantic cruise on the Jade was a lot of fun. I met some really great people the first day at the solo cruiser group as well as at night at bar city. Speaking of bar city, I thoroughly enjoyed having cocktails down here. The entertainment that would play in the evening (they had two really talented guitarists) was very good. The main showroom entertainment as usual was hit or miss. Different strokes and all that. The casino was smaller, but was virtually empty the whole time so I did my very best to fund their staff for a few days. I didn't really win. I think my favorite place to hang out outside was the Bali Hai bar. It has a great view over the pool deck and is an excellent place to people watch or just listen to the music. And the burger bar at lunch time, even though I know it uses the same ingredients, just tastes better. My balcony room was nice. Rooms were smaller than Epics. But that is ok. Since it was just me there was no shortage of storage space and I had room to stretch out. My cabin steward Benson was amazing. He was on top of things and any time I had a request he too care of it but there is only so much that he can do. I'd be remiss if I didn't mention that the Jade is showing her age a bit. Some of the paint in my room wasn't looking so hot, my shower had some broken tiles, and god help you if you had an inside cabin with two people in it since they looked like shoe boxes. I'm only hald joking since the insides were quite small. My friend had an aft suite and I think I may book one if I can for next year. I understand that the Jade is going into dry dock soon so I expect they will address the smaller issues like pain and tiles. Not much can be done about the insides though. Food! Yes, there is a lot of it. On my previous cruise I had only eaten at the upgraded restaurants. This time I had 4 nights of fancy restaurants and the rest were at the normal dining room. The two main dining rooms, Alazzar and the Grand Pacific, were very good. I don't think I had a bad meal in these places the whole cruise though I know some of my dining companions did but they were picky. Bravo. Great job. However, our upgraded dining took between 2 and 3 hours at both Cagneys and Le Bistro. It wasn't like it was torture since it just meant more time to enjoy our little groups company, but it was a bit on the long side. However, as usual, the staff was very accommodating and placated us with wine and drink while we had interesting and fun discussions and the food was fantastic. We only had 3 ports we were stopping in over this 16 day cruise. Miami, Charlote Amalie, and Funchal. I didn't get off in Miami since I had been there plenty and there wasn't anything I wanted to do. I did a tour in Charlotte St. Amalie of the whole island which was beautiful. In Funchal, myself and a group of the other solo cruisers took the cable car up to the top and road baskets down. It was.....memorable. I don't think I'd do it again. Btw, if you do this, take the taxi down unless you want to be walking for quite a while. It's a bit of a haul and all downhill. Really I only had two complaints beyond spending too much in the casino. :) They have to do with the beverage package and the bars closing very early. Let's start with the bar close times. I believe the first night they all closed around midnight. Now I understand that if there are only a couple of people having drinks it doesnt' pay to stay open but there were around 15 of us up in the Spinnaker lounge. But ok, I had been partying it up pretty good so I placated myself with some chicken wings and complained. The next night we had the same thing happen. The following night? 1 am I believe and so on. There was a growing group after we picked up more passengers in Miami that wanted to stay out late. Thankfully around day 5 or 6 they started staying open later and later still after as we lost hours because of the crossing. I guess my point is that for us night owls, it would have been nice to keep at least one of the bars or lounges open. It was suggested we go to the casino as they stayed open later. However the casino, due to a lack of business, also closed very early so we couldn't even go there for a drink so there was nothing. My second complaint has to do with the beverage package. Now, I am very much so a mixed drink and beer guy. Some of our group not so much. They were wine drinkers. When NCL came out with the beverage package last time I paid out of pocket for it. It was around $440 for a one week cruise but did include everything one the ship that cost less than $12 but for some reason excluded some types of liquor. I understood that as some liquor costs more but just price things accordingly. But I digress. At the time that $12 covered almost any drink on the ship except for some of the really high end stuff. This included almost every type of wine that was available by the glass. Fast forward a year and 3 months it now includes virtually every type of liquor and beer on the ship (good job) but cuts the bottom off the wine limiting it to only a few choices. Specifically their house brand wine. This made all the wine drinkers sad. Other than those two items I had a fantastic experience on the Jade. I am looking forward to next years April transatlantic on the Epic. I'm sure I'll need another vacation by then and look forward to hopefully seeing some of the people from this cruise on that ship. Read Less
Sail Date April 2016
We had a blast on this cruise, before and after. Yes, the Jade is dated, but she is also do for a retrofit shortly. That said, we did not have any trouble with any systems in our cabin (5601), just things looking a bit worse for the ... Read More
We had a blast on this cruise, before and after. Yes, the Jade is dated, but she is also do for a retrofit shortly. That said, we did not have any trouble with any systems in our cabin (5601), just things looking a bit worse for the wear. The bathroom was actually one of the nicer ones that we have had, and felt far less cramped than some we've had. The ports were great (though we're rather tired of St. Thomas!) However, I find it ridiculous that a cruise company lets thousands of guests off in a foreign port without providing at least a basic port map. I know it seems to be the way things are going, but it is a bad direction, and goes along with the fact that cruise companies seem to be taking levels of communication to previously unseen lows. But we booked this cruise based on the ports and the opportunity for lots of sea days, not the company's communication skills. Ports: Houston: No longer a cruise port, so I won't waste my time. Miami: We wandered around and bought some forgotten items, then used the people mover to get to the Perez Museum of Art, which was a great choice. St. Thomas: We've been here so often we could probably draw a map, however, we had a great time at Coral World and Coki Beach. Booked through Shipmate for twice the time at half the price. Funchal: Fun and gorgeous, took a van tour, but chickened out on riding the sledge down through the city. Barcelona: One of our favorite ports on this cruise, so much so that we hope to return for a week or two. This is a gorgeous city, with some extraordinary sites if you are interested in architecture and/or history. Palma: nice HOHO, which was what we did, along with a visit to the cathedral. Valletta: we LOVED Malta, not just because some of our friends on the ship were natives and wrote a simple walking tour for us, but this tiny island has more intriguing history than almost any place you might go. Unfortunately, we found quite a few of the attractions were closed on the day we were there, but this is still a place we'd like to revisit in more depth. Venice: Venice breaks my heart, it's impossibly beautiful, and even more impossibly crowded. If you don't like crowds, you will HATE Venice. Best thing we have ever done there is jump on the HOHO (boat), and ride the loop. Get off at the stop before the port and find Campo S. Barnaba for the "Genius of Leonardo" exhibit. It was fascinating. If you must see the inside of St. Mark's or Doge's Palace, but a skip the line tour. Read Less
Sail Date April 2016
This was our first cruise with Norwegian and the first freestyle one. We liked it very much. No overly dressy clothes to pack, just some nice pants/slacks, shirts/blouses did the job for dining. The rest was vacation clothes. However, ... Read More
This was our first cruise with Norwegian and the first freestyle one. We liked it very much. No overly dressy clothes to pack, just some nice pants/slacks, shirts/blouses did the job for dining. The rest was vacation clothes. However, people who had no sense at all and tried to have lunch in the restauranst in bathing suits were stopped at the door and asked to put on some clothes. We liked that very much as freestyle does not mean tacky. The Jade is a bit dated, has knick and knacks here and there but the overall layout is very nice. It is big but not too big. Plenty of outdoor space, Nice library, card room, enough elevators just like a ship this size should be. Our cabin was a family suite. The age showed here also but as the Jade is going into dry dock in the winter to get an overhaul, we did not really mind. We know that she will be nice and shiny again next year. The balcony could have been a bit larger for this size cabin so that we could have had a lounge chair there. The master bath made up for it however. The spacious shower with the window to the sea was just amazing. We didn´t know what to expect from the butler service and were pleasently surprised. We were looked after by Omar and his crew very well, spoiled a little bit but we were not pampered. After the first day, we just enjoyed the quiet, friendly, extra service. Really nice. Dining was a pleasure. We had the "special dining every day package" and tried them all. Cagneys Steak House was for us the most exclusive one but they all had excellent food and nice specialties. With friends, who did not have the dinner package, we went to the open restaurants 3 times and dinner was very nice there too. It was a bit noisy and kind of dark in Alizar and Grand but we have no complains about the food. We did not participate in the entertaiment except going to the shows. The shows were all right, some good, some better, but that is really a matter of personal liking. What we missed and had on all our previous cruises was a lecture about the next town/country. Some of these lectures went on for several days and gave not just a view of the port or tour destinations but also about history, current situation, language, money etc. That was always very interesting and informativ. As everything, the entertainment on TV was dated also. It should be possible to show more that the same 2 movies, shows, series every day again and again. The service on bord was very good. We liked the cheerful "washy washy" and were immediately "happy happy" when we heard it. One thing to complain about was the stiff attitude when we did our cabin crawl. At the very last minute, the guy who had the inside cabin got an upgrade. When we asked to have a look at the now empty cabin, we were told that it has to be occupied for a cabin crawl. We (that is 60 of our roll call) felt, that somebody of the crew could just have occupied it for the 15 minutes that we wanted to look at it. It was the first cabin on our list, we would have been in and gone but several attempts were just denied. We could, of course, have gone to some other inside cabin, there were enough offers in our large roll call group of nealy 130, but our route would have been a lot more back and forth, so we skipped the first cabin. However, we all felt that it was a strange reaction to our request. The shore excursions were like on all the other ships, a bit pricey with a stop at some winery or souvenier shop or so but well organized, on time, friendly and interesting. We did one in every port and would do it again. All together, we had a wonderful time with our fantastic roll call group, with freestyle cruising and the friendly crew of the Jade. Oh, one last suggestion to who ever is in charge at Norwegian... Please do the changing of time from 2p.m to 3p.m like HAL does it. Everybody who experienced it before likes it much better than the short night, including us. Read Less
Sail Date April 2016
My wife and i had a great time on the Jade.I thank NCL our hosts, because all was first class.The food and service was top class. The shows especially Elements were outstanding, thanks to all who worked so hard to please us. Armen is a ... Read More
My wife and i had a great time on the Jade.I thank NCL our hosts, because all was first class.The food and service was top class. The shows especially Elements were outstanding, thanks to all who worked so hard to please us. Armen is a good entertainment director, and works hard. We dined in Alizar mostly and the steaks were so good, no room for pudding.Upstairs buffet was also good,All the bar staff were very friendly, and good at their jobs, so well done NCL Jade.We boarded in Houston, T Bone Toms is great, got the Shuttle to the ship, embarkation easy. Miami was interesting , Bus Hop on , Hop Off.Please wear a hat if on the top deck ,i got sun burnt. Then to St Thomas,we went to the local market, and brought some loud shirts for fun,it a bit hot and humid so dont walk to far, and we tried the local beer, and caught up with Wi -Fi news.That night i had Surf and Turf in Alizar, what a treat.Then Madeira , nice walk into Funchal, lovely day there, brought some Port. Last night on board we dined in Cagneys, the wife had New York strip steak, and i had Fillet, it was the best meal we have ever had thank you, and this after the Elements show ,so what a night, we we always remember. We had to fly Durban to Dubai and Dubai to Houston to get on board, for us its a long haul from South Africa, but you know what, it was worth it, and we met and made some lovely friends as well.Do it all,or do nothing, but remember, all you have to do is enjoy, you beautiful people,Armen. Read Less
Sail Date April 2016
A fantastic deal was offered through Travels with Alan. It included all transfers, specialty dining and a beverage package. We could not resist. This was my 9th cruise and it was the BEST ! The ship is not as grand as some of the newer ... Read More
A fantastic deal was offered through Travels with Alan. It included all transfers, specialty dining and a beverage package. We could not resist. This was my 9th cruise and it was the BEST ! The ship is not as grand as some of the newer ships but it was pristinely clean. The venues were filled with fun people enjoying great music. The activity director offered a wonderful selection of things to occupy those beautiful sea days. All employees were beyond pleasant. We enjoyed the specialty restaurants but the food and selection in the main dining rooms was so good,the speciality restaurants were not necessary. The cruisers were a mix of Europeans, Australians and Asians which added to the richness of the experience. Our package ended with 3 glorious days a Barcelona, one of my favorite cities. The Cruise Critic Group was very active and organized. We participated in the cabin crawl and the LCR games. Great fun ! I highly recommend the NCL Jade transatlantic crossing. Read Less
Sail Date April 2016
We had a fun time on this ship. It appears there is a TA crowd that we plugged into from cruise critic and we had a blast getting together on sailaways, a daily game of LCR which grew larger (and louder) every day, the cabin crawl and met ... Read More
We had a fun time on this ship. It appears there is a TA crowd that we plugged into from cruise critic and we had a blast getting together on sailaways, a daily game of LCR which grew larger (and louder) every day, the cabin crawl and met some wonderful people. We would definitely do it again. The ship accommodated our cruise critic crowd as we grew larger and needed more space. We were even served refreshments in the Medusa lounge in one of our gatherings. My drawbacks were that they shut off the ice cream machine every evening at 11,there was no midnite snacks or Earl Gray tea. The average age was about 70. Perhaps they thought we all went to bed early? Washy-washy/smiley-smiley was most welcome in this age of norovirus. The staff from cabin attendants to food staff were very courteous and friendly. We will definitely be back...but keep the ice cream machine open and serve Early Gray tea! Read Less
Sail Date April 2016
This was my first cruise so I have nothing to say except it was outstanding. I cannot image anything better. The people, the games (LRC), and the rooms were large and comfortable. That being said, The food was great, but not up to my ... Read More
This was my first cruise so I have nothing to say except it was outstanding. I cannot image anything better. The people, the games (LRC), and the rooms were large and comfortable. That being said, The food was great, but not up to my standards, especially at the french restaurant. For example, the snails were not washed well (grit and sand) and they were soaked in plain butter without garlic. Also, the food was too much. They should offer smaller portions because we can get a second one if we want in most cases. So my only complaint is too much food and too much waste. I like wearing T-Shirts and jeans. I did dress up for a dinner or two, but I also went in a collared polo shirt.......very nice. I was not bored, but I could have done with more free activities. I like Bingo, but not gambling.I have many pictures of people whose email addresses I did not remember to get which makes me sad. I am a less is more kind of guy so I could have done without the towel animals, the refrigerator full of over priced booze, and the plate sizes. Next time I think I may just rest more instead of running around and meeting people. Read Less
Sail Date April 2016
Being Platinum Latitude members, we have sailed quite often to the Caribbean and Alaska, but our first transatlantic repositioning cruise on the NCL Jade out of the Houston port was simple and easy. Taking this cruise for the first time ... Read More
Being Platinum Latitude members, we have sailed quite often to the Caribbean and Alaska, but our first transatlantic repositioning cruise on the NCL Jade out of the Houston port was simple and easy. Taking this cruise for the first time was a great adventure. Some surprises, for example,how calm the waters of the Atlantic remained for most of the trip, made for an enjoyable crossing. The Jade is in need of some refurbishing in the public areas. Some of the chairs in the atrium are very uncomfortable and broken. In the Spinnaker lounge there are sectionals that come apart too easily. But the ship is clean and the staff is exceptionally dedicated and friendly. Our mini suite was spacious with plenty of storage. We were able to store all clothing and luggage easily. Our steward, J.B. was efficient and willing to do anything we needed done. All venues around the ship offered a variety of entertainments. We enjoyed going to the productions in the theater. Most were typical cruise ship entertainment, but they were enjoyable. There were two complementary main dining restaurants. The menus remained the same for the most part, either a few entree changes each night. We ate some of our meals there, but chose to eat in the speciality dining venues more than half of the time. There is also a buffet that is available, but we usually prefer to sit down to a quite meal in the evenings. We only ate at the buffet one time for breakfast. The food choices there were good and the quality of food choices was excellent. Some of our shore excursions were enjoyable. Our Funchal, Madiera, "Best of Madeira" was fun and enjoyable. Our tour guide made the excursion enjoyable. The activities chosen gave us a good idea of the life in Funchal. Taking the sky lift to the top of the mountains of Funchal and the 2km toboggan ride down the steep street was fun and exciting. So glad we were able experience that adventure. The excursion we chose to tour Malta was not as enjoyable. Too many drive-bys with no chance to get out and explore the historic places. We did get to spend some time at the Blue Grotto for some photo opportunities, and we did stop at a fishing village with an opportunity to buy souvenirs. Our guide talked too fast, and we didn't get much out of this excursion. We chose a private tour in Barcelona sponsored by Baecelona Day Tours. We thoroughly enjoyed it and would use this company again. The tour had a small group, and this made the tour more personable. This tour also included a tour to Montserrat monastery. It was beautiful with a breathtaking view. All places chosen by this tour company were educational and interesting. I would definitely use this tour group again. As the cruise ended, the only negative side would be the 6 times we had to move out clocks forward. It did cause our sleeping habits to change and we slept later each day, making us miss some shipboard activities during the mornings. Read Less
Sail Date April 2016
We chose the transatlantic cruise out of the Houston port on NCL Jade because it was the last time NCL would be embarking from Houston. The embarkation was fast and easy. My DH and I took the transatlantic cruise to Barcelona. The Jade ... Read More
We chose the transatlantic cruise out of the Houston port on NCL Jade because it was the last time NCL would be embarking from Houston. The embarkation was fast and easy. My DH and I took the transatlantic cruise to Barcelona. The Jade could use some updating, as it used to be a ship that toured the Hawaii islands and it is Hawaiian themed. Some of the chairs in the atrium are very uncomfortable and one even had a broken arm. One good thing, the ship is to go into dry dock in October and will get updated. Our trip across the Atlantic was wonderful. Even though there were a total of 12 sea days, it didn't seem that long and the time passed by quickly. Stopping in Miami, St. Thomas, and Funchal broke up the days and it didn't seem like a long time. We were never bored on the ship. There were always activities to keep us busy. We met several nice people and we visited with them in the spa, atrium and various bars throughout the ship. The ocean was calm and the trip was so relaxing. We stayed in a mini suite that was spacious with plenty of storage. It had a nice size closet, large drawers, and shelves. There was a desk and a full size couch. Our bathroom had a tub/shower combination and was a nice size. We didn't feel cramped in it. The deck had a lounge chair and 2 other chairs with one small table. Our steward was available and was quick to attend to any need that we had. The ship was clean and the staff was so wonderful. Everyone was friendly and courteous. We purchased the Thermal Spa package and we could go in to steam rooms, Jacuzzi and thermal pool whenever we wished. Also the heated lounge chairs were so relaxing. We purchase a dining package and ate in all the specialty restaurants, along with the complementary restaurants. There were several complementary restaurants and ones that had charges, including a steak restaurant, an Italian restaurant and a French restaurant. If we had not chosen to eat in specialty restaurants, we might have tired of the menus because they stayed about the same each night except for a few entrees that were different each night. Entertainment was good. The piano artist in the atrium each evening was more than outstanding. We enjoyed stopping and listening to him each evening. The production shows were good as were the magician/illusionist, and the gymnasts. Also each bar had excellent entertainment each night. We took time to leave the ship at Miami and St. Thomas just to explore the area. The ship excursion at Funchal, Madeira was excellent. We had a great guide and had so much fun riding the wicker toboggan 2 km down the hills of Funchal. It was a beautiful island, and had a great view as we took the sky lift to the top of the mountains. When we were in Barcelona we took a private tour with Barcelona Day Tours for an all day excursion into Barcelona and up to the monastery at Montserrat. Our guide was excellent and I would recommend this tour company for any tours in Spain. The only negative part of the cruise was the 6 times our clock was set forward. It was quite an adjustment to our bodies, and we would sleep longer and miss the morning activities. I would love to go again, but might consider flying over to Europe and returning to the United States on the cruise ship due to the many hours we had to advance our watches everyday. Read Less
Sail Date April 2016
1st transatlantic. very relaxing . very smooth seas. older crowd. very friendly. Ship was well maintained and well laid out. I believe the ship sailed more than 1500 passengers short of capacity. Our balcony cabin was functional with a ... Read More
1st transatlantic. very relaxing . very smooth seas. older crowd. very friendly. Ship was well maintained and well laid out. I believe the ship sailed more than 1500 passengers short of capacity. Our balcony cabin was functional with a comfortable bed but the cabin and balcony were smaller than average. Cabin steward was very efficient. Casino was empty-- no players. Ate in special restaurants every night-- wonderful, especially Cagney's and Le Bistro. Buffet for breakfast was very good. Last production show was one of the best I have ever seen at sea. Friendly crew. used the spa - a nice , quiet retreat but could use more of the heated lounges. Drinks and internet were rather expensive. getting on and off the ship was not a problem. There is no self-service laundry on board which would be useful on a 16 night cruise. Fill a bag laundry service was good at $20/bag. Overall a very good cruise. Read Less
Sail Date April 2016
.This was a retirement cruise for my wife and number 12 overall for us. For the last several years we had opted to do all inclusive do to cost factors, but this was a deal. We booked short notice and got an inside ros cabin which was ... Read More
.This was a retirement cruise for my wife and number 12 overall for us. For the last several years we had opted to do all inclusive do to cost factors, but this was a deal. We booked short notice and got an inside ros cabin which was fine. Although we were greeted with visitors in our toilet, the room steward Felipe and his supervisor, Alex got things handled. The regrets-Steiner employee did a play on words offering sale/sail day specials. Hotel management got that fixed quickly after I complained. Live pool music needs help, the Dj did a good job music in the lounges too loud, we were not able to hear the singers voices. now for all the good things....the dining room food was fabulous. We did not have one bad meal! Our waiter's name was Fraizer. He was top notch. It was like cruising in the old days. We ask for nothing, as he or his assistant, Elizabeth, had it at our table already. He was very personable, very genuine, and very professional. We are so glad we found him. And Elizabeth,with her captivating smile and eagerness to serve, should be elevated to waiter status. And to top off our Alziza restaraunt experience, after our first visit, valadia, our hostess, was calling me by name. And she did this every time she saw me one the ship! This dining crew made our cruise what it was...GOOD. Read Less
Sail Date April 2016
we chose this cruise because of the open dining options and the houston departure; as some family members are based there. we had 1 balcony and 2 inside staterooms, 2 across from one-another which made the time spent in our rooms very ... Read More
we chose this cruise because of the open dining options and the houston departure; as some family members are based there. we had 1 balcony and 2 inside staterooms, 2 across from one-another which made the time spent in our rooms very comfortable for all. the majority of our meals were spent in the garden cafe, as we always found table room for the 6 of us and the 3 year-old didn't have the patience to wait for food. the shows were all excellent and we usually napped mid-day so we had no trouble finding seating for the later shows. we did one excursion with the ship, but found them to be overpriced and had pre-researched the private hires>this was definitely the best decision. no waiting for crowds, no time wasted gathering the troops (beside ourselves). we hired the photography people (the ones with their own office) and they took us to a private beach in honduras-van included-to do family pictures...this was the best day ever!!!! the pix were excellent, we ordered special pkg canvases, and they made for a lifetime of memories...aside from a day spent at a great private beach. houston was an easy-albeit ugly-departure point, and we will definitely do ncl again. only negative: our little one was turning 3 that week and they were very strict about age requirements for kids club-if we had it to do over again we would have waited till after her birthday. don't expect them to be flexible!! Read Less
Sail Date April 2016
We planned our trip in the middle of October 2015. Since then I read reviews weekly and was a bit nervous, but honestly, if you are like me and read review after review, please remember that what some people complain about may not mean ... Read More
We planned our trip in the middle of October 2015. Since then I read reviews weekly and was a bit nervous, but honestly, if you are like me and read review after review, please remember that what some people complain about may not mean anything to your trip. My boyfriend and I took this trip and we had the time of our lives! All of the staff were awesome! By the end of the first hour that we were on the ship a bartender who served my boyfriend once knew him by name and greeted him at another area on the ship. They really care for all of the passenger and want to make your trip as memorable as possible! Our room attendant, Roma, was awesome as well. He greeted us by name every time he saw us in the hallways and always had our room cleaned and turned down before we went to bed every night. We saw him interacting with kids on the ship and he was so patient and kind to them. We had the unlimited beverage package and we are so glad we did. We never had to wait more than 3-5 minutes for a drink and we didn't encounter any beverages that we not included besides the few specialty coffee drinks my boyfriend ordered. We only had one excursion planned- It was a dune buggy excursion in Cozumel. We ended up being the only two in the whole excursion and were afraid that they would cancel but we ended up basically getting a private excursion and it was awesome! We did not book through the ship we ended up booking through trip advisor. Our guide, Omar, made sure that we were doing everything we wanted and that we made it back to the ship on time. Since we didn't have an exucrison planned for Belize we hoped to get some shopping done and explore the city on our own. The port area is a tourist trap and you really cant get out of it unless you have an excursion planned. Since we had to wait about an hour to get on the tender, we were late for all of the excursions besides going to Kumbacha Beach (Old Belize) so that's what we ended up doing. We did get a city tour on the way there and it was awesome. I expected something very different than what Belize City is. Old Belize was ok. The restaurant isn't worth going to. We didn't get a server for about 15 minutes and they food was just ok. Overall its a fine excursion if you are looking to relax in a beach chair. Also, be aware of you who book through as the guy who dropped us off never came back to pick us up we had to pay someone else to bring us back. Honduras was my favourite stop. Again we didn't have an excursion planned but we did decided to find something right away. We ended up going to West Beach. Our tour guide, Courtney, was super accommodating allowing us to stop at a gas station on our way. He always agreed to pick us up whenever we wanted. We ended up renting snorkel gear because there are several reefs you can snorkel on your own. It was so much fun. We then ate lunch at the paradise AQUA restaurant and had the seafood platter. All fresh yummy seafood! Absolutely the best food we had the whole trip. Courtney then came and found us around the time we were wanting to leave and took us back giving us a small tour. Our favourite spot on the ship was the garden café on the back of the boat. It wasn't very windy and was the perfect spot to watch the sunset each night or to enjoy breakfast in the mornings. Alizar was our spot for dinner every night the food was amazing! I highly recommend the French Onion Soup. The entertainment on the ship was awesome as well. DO NOT MISS SOULDUO!! You will be sorry if you do. The juggling comedian was funny too. We did not attend any of the parties because they were too late. We are in our mid 20's and a full day in the sun doesn't make for staying out late easy. We would check into our cabins around 10 pm every night and watch whatever movie was on. Read Less
Sail Date April 2016
Overall, this was a great vacation. Very relaxing, good company, and a great time. Our party consisted of 2 couples in our late fifties/early sixties. This was my husband and my 23rd cruise; 3rd on NCL. It was our friend's 4th ... Read More
Overall, this was a great vacation. Very relaxing, good company, and a great time. Our party consisted of 2 couples in our late fifties/early sixties. This was my husband and my 23rd cruise; 3rd on NCL. It was our friend's 4th cruise; 1st on NCL. We basically took the cruise because the port is located so close to our home and because we got two free offers. We chose the ultimate beverage package and the specialty dining. This offer was too good to pass up. Embarkation was very easy. We arrived to the port around 11 AM and we were on board by noon. Our cabin was ready and we dropped off our bags and the vacation started! Ship: The ship was nice, in typical cruise-ship fashion the decor is a little over the top, but very easy to navigate. We liked the layout of the ship as it was very similar to the Jewell that we cruised on in 2015. We had a CC meet and greet the first sea day. It was very nice and we met the hotel staff. I love that NCL shows their appreciation to CC members. It is a small but might gesture. The Lattitudes party was immediately following the meet and greet and it was fun as well. Cabin: We had an outside cabin with a VERY obstructive view. The cabin was tiny. The room was efficient, we had ample storage, a comfortable bed, and it was always clean. Not a cabin you would want to hang out in, but it served its purpose. Our traveling companions had a balcony room, again tiny, but the balcony was really nice. Their cabin also had a coffee maker (ours did not) which was a nice touch. Dining: Overall the dining was good. Night 1: Alizar (complimentary) the food was great. Night 2: Cagney's Steakhouse (included in the dining package); again great food and great service. Night 3: MODERNO (included in the dining package) although the service was great, this was our least favorite restaurant. If you are a meat lover, it may appeal to you more than it did to us. Night 4: Pacific Dining Room (complimentary) - the food was OK. (We also ate breakfast and lunch here a few times. Good coffee. Night 5 Cagney's Steakhouse - (included in the dining package) the food was so nice we had to do it twice :-) Night 6: TEPPANYAKI; (included in the dining package) - this was entertaining, but the food was a little bland compared to that of a Benhihanas etc. Night 7: Alizar (complimentary), the food was OK, not as good a night one. Just different selections. In addition we ate breakfast on the pool deck a few mornings and had lunch at the Blue Lagoon. We absolutely loved all the different choices. Entertainment: Overall the shows were good and the entertainment thought out the ship was nice. Service: The service was stellar. Everyone greeted us with a smile. Our cabin was always spotless and our favorite bar waiter Roy in the Aloha Cafe kept us laughing. Disembarkation: Normal. We were off the ship by 9:30, home by 10 AM. (We live very close to the port. Ports: We didn't book any tours through NCL. Instead we found drivers to drive us around. COZUMEL: We did an island tour, tequila tasting, and had a great lunch for $25.00 each (we paid for lunch separately) fantastic. BELIZE: Honestly, I never need to visit Belize again. I was open that we were going to visit the new NCL port, but unfortunately the opening was delayed. But we made the best of the day and had a great time .ROATAN: Found another driver (Gabriel) and had a wonderful island tour. He took us anywhere we wanted to go for the duration of the day. We paid $30 per person. He was awesome. Pros: NCL is a good value for a vacation. We really did have a good time. Cons: During our CC meet and greet the hotel manager told us that someone reads our reviews, so reviewer this is for you. We loved our cruise, the things we didn't like had nothing to do with the ship or crew. The wine selection SUCKS!!!!!! My husband is a beer drinker, so he was happy he had choices. Our traveling companions drink cognacs and spiced rum, they had choices they were happy. I drink Chardonnay (white wine) I HAD NO CHOICES!!!! The only Chardonnay available with the UBP was Meridian. This is rotgut wine. I saw it at my local grocery store for less than $5.00 a bottle. Had I paid for the UBP I would have been upset, however it is hard to complain when it is included :-) Please for the sake of wine-drinking cruisers give us a choice. The second con is itinerary, I really am sick of Belize, Roaten, and Cozumel. But since I go for the cruise experience (and since you are leaving Houston anyway, sniff sniff) I understand that there are not a lot of places for us to go. Maybe Cuba... hint hint. Overall, we really did have a great time, and we will be cruising with NCL again in the future. Thanks for the memories! Read Less
Sail Date April 2016
Overall, our 1st bi-annual multi-generational family cruise was a really awesome trip. Here's my review-in the simplest possible frame of mind: 1) the cabins-midship, 10th floor, 2 inside & 1 balcony staterooms-all BIG for a ... Read More
Overall, our 1st bi-annual multi-generational family cruise was a really awesome trip. Here's my review-in the simplest possible frame of mind: 1) the cabins-midship, 10th floor, 2 inside & 1 balcony staterooms-all BIG for a cruiseship. Magnificent! Comfortable! Great beds-Great Bedding! Everything you bring will fit. but bring extra hangars and magnetic hooks for stuff. Very rare awareness of sea motion. 2) the food (remember, Norwegian offers the "Freestyle" plan) no pre-scheduled dining times unless you choose to make reservations. ) This worked out beautifully for our variety of ages and appetites. We ate full service dinners twice in the Alazar and breakfasted once in the Grand Pacific--'they were all well-prepared and served. The only unpleasant meal we had was in the Jasmine Asian restaurant. We were given a 30 minute quote for a wait, but they beeped l us after 8 minutes. (Not a complaint-just an observation). Everything we ordered was awful. Especially the service! And most items tasted as if they'd been frozen - then - microwaved. 3) the entertainment-we enjoyed everything we saw-especially (and surprisingly) the juggling. I think our expectations were too high for Elements-basically a poor-man's cirque-de-soliel. 4) spa-adequate; regretted purchasing the thermal suite pkg because we spent most of our downtime out on our balcony-would have made better use of it as just a day-pass. 5) the only other negative we have to share is-we will not take another cruise which requires tendering -- uncomfortably crowded and a major waste of our precious island time! 6) workout facility-adequate, good machines. 7) bars-great! 8) excursion-Cozumel is like an old friend, Belize is just okay (too much tender!) Roatan is spectacular!! Read Less
Sail Date April 2016
For my first cruise experience, I traveled with a group of 20 (aged 20-35) friends on the Norwegian Jade. They chose this itinerary because the embarkation port was in the location closest for the majority of us and the price point was ... Read More
For my first cruise experience, I traveled with a group of 20 (aged 20-35) friends on the Norwegian Jade. They chose this itinerary because the embarkation port was in the location closest for the majority of us and the price point was great for our group. Included in all of our packages was the ultimate beverage package, something we all made good use of. My fiancé and I had about 3 drinks a day, and after we totaled our drinks across the week, we certainly saved a lot more with the ultimate beverage package than if we purchased the drinks separately. You definitely don’t have to be a heavy drinker to get your money’s worth out of the package; if you love wine, or sampling different liquors, this is the package for you. Overall, my fiancé and I highly enjoyed every bit of the cruise. The freestyle feel of the entire trip definitely had to be one of my most favorite things about it. I highly enjoy being able to choose what I want to do and when I want to do it, not being on someone else’s schedule. Our group met once every night for dinner but we otherwise kept to our own schedules. The ship boasts a lot of activities and entertainment if you’re into that. Or, you can spend plenty of time relaxing in multiple areas of the ship. This was a wonderful first-time experience. Read Less
Sail Date April 2016
This was our 17th cruise with NCL in less than 5 years, the first 16 were just wonderful so we were really looking forward to this cruise also. After this cruise I can say that the Jade is the worst, and not an NCL standard. Most of the ... Read More
This was our 17th cruise with NCL in less than 5 years, the first 16 were just wonderful so we were really looking forward to this cruise also. After this cruise I can say that the Jade is the worst, and not an NCL standard. Most of the staff in common areas were rude, and did nothing to make you feel welcomed. We have been on the Jewel, Pearl, Epic, Getaway, Sun and Sky and have never encountered such a non caring rude bunch of workers. We were in a balcony cabin, it was comfortable and what we expected. The first time we have cruised when we didn't feel the need to tip extra to our room steward, since he only did the basics, we told him before we left the ship on an excursion at 8AM that our laundry was ready to go down, he said I will take care of it, at 6PM it was still on his cart, so of course we didn't get it back the next day. We tried to make reservations for dinner for the week, the first day on the ship and was told nothing was available all week until 8PM, and that we should have made them online, which we would have but their site wouldn't let us on, lucky for us Malik (maitra-d at Cagney's) was there, he asked how everything went making reservations, my husband said not good and told him what happened, he said come to Cagney's at the 5:45 time we wanted and he would make sure we got in. To our surprise when we got there, most of the tables were empty. Also surprised at the Al-a-cart menu, would much rather they raised the flat rate price than making you pick and choose what you want, made the whole experience more stressful when all you want on a cruise is to relax and have fun. Yes the food was very good, but here again the wait person was not exceptional, but we do have high praise for Malik, one of the very few shining stars on the Jade. We also ate at La Bistro, where we met Ann the only wait person on the whole ship who seemed to love her job and made you feel that she cared how you were doing. In the buffet the greeter, sorry I didn't get his name, was one of the few who knew how to smile. Have to say all the entertainment was very good, enjoyed the comedians, and the Masquerade duo were our favorite club singers. Activities more attuned to the younger set. Had so much fun on the shore excursions, especially the Mexican cuisine cooking class in Cozumel, the food was so good and Luis the chef in charge was very entertaining. We were told by the cruise consultant, she didn't care what the other NCL ships did, it was not their policy to give the platinum members each a bottle of Champagne and chocolate covered strawberries, even though it is listed on your perks for being platinum. So what's the point of being loyal cruisers if they don't live up to what we have come to expect? She even sent a copy of their policy to our room as if to say, see you don't know anything. But we do know what we got on the other ships. One of the reasons we like to cruise is the Casino at sea. Since we don't like to carry a lot of money with us, we use the ATM when we want to gamble. At our last port, and 2 whole days left at sea, their ATM doesn't work but they will be glad to give you money at 3% charged to your room (which of course is on your credit card), saved us a bundle because we refused to do that. Not our fault your ATM isn't working so why should you charge me. Then to top it off, the ship gets into Houston by midnight, so at 8 PM the last night at sea the casino is closed, which really pissed a lot of people we met there off, and all drinks in the bars are now charged a Texas tax, approx 90 cents a drink which aren't cheap to begin with. Just seemed like one thing after another on this ship to make you just want to get off and go home, Have never felt this way before. Have always been loyal to NCL because we have enjoyed so many cruises with them, but definitely not the Jade. Read Less
Sail Date April 2016
My wife and I travel, I mean a lot. We do not always cruise. This was our 6th cruise and first with Norwegian Cruise lines. Previously we have been on Holland America, Celebrity and Royal Caribbean. Each of those cruises was longer than ... Read More
My wife and I travel, I mean a lot. We do not always cruise. This was our 6th cruise and first with Norwegian Cruise lines. Previously we have been on Holland America, Celebrity and Royal Caribbean. Each of those cruises was longer than this one. This was a unique trip because it was our first cruise taking our kids, 11,9 and 6. We have some flexibility in our work schedules but lining up the kids, school and sports commitments is difficult at times. Also this was spur of the moment, I mean like my wife and I first talked about it Thursday morning in Salt Lake City and by Saturday we were getting on the Jade in Houston. Two cabins, five people, a heck of a deal we booked it and I was all in. I love being spontaneous! Embarkation and Safety brief was the easiest we have ever had. I mean quick. So now what? Embarkation party anyone!? Lets get a drink... Wait no my card is not working, try my wife's, nope. I am sorry sir your going to have to go to guest services. No problem, I know it is all working on my end, I will pop down and get it cleared up... Nope. Not standing in that line, back to the now "dry" party, I will fix it later. Well later became five trips to guest services later. Five trips to guest services so they could turn on my card. You know the card you need to buy anything on board... Twice I was handled roughly, once the lady actually got annoyed at my questions, even though I explained that her colleagues had said it was handled multiple times. That lead to a request for a manager which produced some assistant nobody from finance that said it was system error, oh and apologized. So that took till Friday afternoon... we got off Saturday morning. Look cruising is what you make it, any trip is. I do not need someone to generate a good time for me nor do I expect it. I think my family could have fun anywhere and I mean it. I just really can't get off a boat with onboard credits unused because my ship card wouldn't charge the whole trip and almost five hundred dollars charged to my credit card (so we know that worked) and feel good about it. I mean it is embarrassing to try and get a drink for a new friend only to be told your ship card doesn't work. Buy your kids some trinkets to remember the trip, I am sorry sir please see guest services. Oh there is a line? Oh you been here before? Oh, yes I see, your all set sir... 5 times? The ship is average. I mean like really average. It's okay at everything but nothing goes wow. The restaurant's staff was not friendly and not very competent. The food was average but you know it is not good when the buffets are better than the sit down restaurants. Oh you want my kids to eat the kids menu? You know they pay the same service charge/tip daily as I do, right? The water slide was fun, the once I slid down it. I just could not seem to get there when it was open, though I was at the pool every sea day. Look the family had fun, we actually had a blast but my kids and I could have fun floating on an iceberg. Sometimes you just want stuff to work, people to be friendly and food to be good. Sadly Norwegian Cruise Line did not produce that experience for me and they won't for you. I simply could not recommend them. Tendering two out of three ports is a bad joke. Why would you want to spend your port time waiting in line to get into the port? Oh great day in paradise, stand in this line and we will get you back to the ship when we can... There are too many great ships with awesome staff that really are concerned whether or not you have a great time to go with the Norwegian Jade where Norwegian Cruise lines can not get stuff to work, so you can spend money and relax with a drink. Seriously. Read Less
Sail Date April 2016
At the last minute we decided to book a 7 night cruise on NCL out of Houston. I had some time off and the price was fantastic so away we go. We booked an inside room guarantee only 10 days before departure and got it for $299pp with tax ... Read More
At the last minute we decided to book a 7 night cruise on NCL out of Houston. I had some time off and the price was fantastic so away we go. We booked an inside room guarantee only 10 days before departure and got it for $299pp with tax and port charges it was $810 for the week. Houston is close enough we can drive making it a pretty inexpensive week. We booked online with no problems, got our documents a couple days later and was assigned a cabin on deck 10, cabin 10145. I have traveled out of Galveston several times but this was the first time out of "Houston" which was really Baytown or something. Very nice port, very easy parking, walked on-board in about 10 minutes and in our room in 30. We arrived at the port at 11:30 which is the time we were told to arrive, Terminal was full of folks sitting around so we thought it might be a mess, apparently these were folks who did not arrive at the allotted time. Our boarding was a breeze. We cruise a lot, but this was our first NCL since the Norway back in the 80s. (NCL didn't give us credit for those cruises in the 80's, said they couldn't find them in their records the fact we knew the names of the ships, (Starward, Norway) etc didn't help. The Jade is not a very large ship, i think it carries about 2500 passengers. It was clean and nice but not laid out in a very convenient fashion. I have since looked at deck plans and notice NCL follows a similar plan on all their ships. some elevators didn't go to all floors you couldn't always go from front to back without going up or down. Not a customer friendly layout and with my bad knee, lots of waiting or climbing involved in moving about the ship. The NCL dining arrangements are also a little different than others. Not that it matters that much to me but they seem to push dining in their specialty restaurants a little more than others and thus some line waiting is involved if you want the free stuff. The Buffet was average, as was main dining room meals, and I mean average like sirloin stockade well below Carnival, or Royal Caribbean. The service was great, friendly staff etc. but the food not so good, never offered a shrimp cocktail, never saw a lobster, no decent steaks. Our Cabin was inside, sideways facing room on deck 10. Typically small but convenient and had everything you might need, service again was excellent. Near rear elevator but not too noisy. Showers bigger than on RCI but similar in every other way. The Cruise director and staff were all over the place, lots to do or not do. The Jade has a great spa but they make you pay even if you just want steam rooms and sauna (RCI doesn't) There is an adult only pool but it is right next to the kids pool and kids were all over both pools without restriction. (not the cruise lines fault but they need to monitor the situation better). The Ship needed a little maintenance, windows had a cloudy problem but it wasnt dirt, just old. Casino was large enough to not have to wait to play table or slots. Auto Shufflers for blackjack which no one likes but they don't care. Drinks and bars at your disposal everywhere, good selection and again friendly bar staff. If there is anything that was better than other cruises it might be the showroom entertainment. Comedian was great, they had an Illusionist as well as the normal singers and dancers. Finale show was fabulous, they get an A+ for shows. Ported in Cozumel, Tendered in Roatan and Belize, tendering went OK, we have been to all these ports on several cruises so didn't take any excursions. Debarkation was as easy as embarkation, we chose to walk off and did so by 7:30am. Carried our own bags, and away we go.... I probably wont do NCL again unless its a very good deal or happen to be going somewhere I want to go. Seems to me Royal Caribbean is better as is Carnival. but for the money spent we had a great time. Read Less
Sail Date April 2016
This was a spur of the moment trip for us, and we the price was unbeatable, even for a balcony room. As this was to be our second cruise on NCL, we had high expectations. Our previous cruise with them had been wonderful (NCL Jewel) so ... Read More
This was a spur of the moment trip for us, and we the price was unbeatable, even for a balcony room. As this was to be our second cruise on NCL, we had high expectations. Our previous cruise with them had been wonderful (NCL Jewel) so we were really excited. Embarkation was a breeze! The Houston terminal knows how to move people swiftly through the check-in process, something Carnival needs to figure out. Parking at the terminal was also much better than any other terminal we've had the pleasure of sailing from. I really can't say enough about how wonderful the embarkation process is here. Upon first glance, our room was lovely and the balcony superb. Although the rooms are definitely smaller than Carnival, it was still roomy enough for the two adults and an active 8 year old. The bathroom is a nice size for a ship and I really liked the size of the shower and the separate toilet area. That being said, I did not like the smell of urine and no amount of cleaning took care of that smell. It didn't bother my husband and grandson as much as did me, but I have a sensitive nose. I knew the bathroom was clean, but the smell could be overwhelming for me. The cabin steward, Mario, told us this was his first time working on a ship. And it showed. There were three of us in the room, yet only 2 towels for bathing and 2 towels for the pool. It was an effort on our part everyday to locate him and ask for towels. Listening to some of the disgruntled stewards complaining in the hall was very disconcerting. I prefer dining in the restaurants vs the buffet, but we were so disappointed in the food that we ended up eating at the buffet. At least the buffet had several options. The jade offers Indian, vegetarian, and Asian fare on the buffet as well as traditional American food. There was something for everyone, even if a bit repetitive. NCL could take some cues from Carnival as far as the food goes. The ports: I loved the ports! The only thing I didn't like was having to draw numbers to wait on the tinders to take us to shore. This happened at 2 ports. While we were being tindered to shore, NCL Jewel came in was permitted to actually dock. The crew: Splash Academy is awesome! Our grandson begged to go there every day. Yeah, for us! I can't say enough about these wonderful people. They made our grandson's cruise memorable and he still speaks about the treasure hunts and sports activities. Overall, I loved the view from our room, the ports, the people we met, and the smile on our grandson's face. Will we cruise on NCL again? Yes, just not on the Jade. Read Less
Sail Date April 2016
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