We thought we done a lot of research before choosing our cruise and travelling from Sydney Australia with my Adult sons and their partners to Houston Texas. Well were we wrong!!!!
Before I criticise this ship I would like to point out we have done over 20 cruises, mainly in Australia and Europe with RCCL & NCL, so what I have to say is only compared to what we have done in the past.
The ...
First, a caveat. I assume a lot of people like Princess. After two cruises, we do not. We are Celebrity Elite status cruisers and find Princess no match for Celebrity. So, maybe my comments will help others who are not sure what line to go with, to make a decision based on this information.
Getting on and off were fine. The food was good, except I felt the beef items from hamburgers to steaks ...
Cruise ship was in poor maintenance, toilets constantly backed up, rusty and dirty balcony. Blanket had brown stains on it, the television was placed such that the remote did not work properly, the buffet was lousy, particularly the breakfast selection. Two of our three destinations were cancelled, one due to engine trouble with the ship.
But by far, the worst aspect of the cruise, was the ...
Somes atrocious happened every day of this hell cruise, which culimated when I opened up my freshly rolled towel I had received from the deck attendant to find fresh vomit all over it, unfortunantly after I had wiped my face with it. The Deck Attendant only shrugged and pointed to the employee next to him when I asked for a supervisor who cared more. The man he pointed to was not a supervisor at ...
We had the absolute worst vacation experience ever. We have been unable to come to a resolution with Princess. We strongly feel that the advertising, services and the product were mi-represented to us, and we are extremely unhappy with all attempts at resolution, both on-board and after disembarkation with "customer service".
Stateroom 617
1) Accommodations- Princess Cruise lines claims on ...
Our family of 22 did our annual family vacation on the Emerald Princess. Everyone left very disappointed. The way the staff treated us was so RUDE. We wanted to celebrate a private birthday party and were very disappointed with the event. First of all, they don't even have a party planner! You end up talking to random people charging you way too much for everything. 200 dollars an hour for a DJ? ...
We booked the Haven 2 bedroom well in advance. I was told by reservations if a better deal came along, they would honor the promotion. That did not happen. In Jan they started marketing the three bonuses. So I called to get them added and was denied. So I am paying for one of the most expensive cabins and those paying 1/2 the price or less get free restaurant upgrades, drink packages and more ship ...
There is very little to recommend. We were hoping for the luxury vacation advertised because we live in Houston and would like to take advantage of our home port. Our biggest complaint ironically, since its about cruising "choices" with Princess was the lack of variety and the boring nature of the food, the entertainment and the staff. Our mini suite steward provided exceptional service, and so ...
We took this cruise but I was mainly disappointed, especially with the food on board. The only good meal we had was at the steak house, the fillet was very good but when we went to the dining room the food is basically cafeteria food. For this reason, when we hit port we try to eat off the ship since we can generally find much better food in the ports.
Service was ok, but they did have a "happy ...
Left from Houston with 9 others (5 veranda cabins) for our 7 day cruise to Cozumel, Roatan & Belize on November 30, 2014. I had gone on this same cruise two times before (last year) and my husband had gone once before. Upon arrival at the terminal we quickly realized that we were on a floating old-folks home. There were countless walkers, scooters and wheelchairs. The embarkation was pretty ...