1 Houston Cruises for the Disabled Cruise Reviews

To start with the good- the show "cripton" was excellent. He is an illusionist and performed some great illusions. His show as well as the acrobatic team were entertaining. Disemarkation-we had an excellent fellow who helped my ... Read More
To start with the good- the show "cripton" was excellent. He is an illusionist and performed some great illusions. His show as well as the acrobatic team were entertaining. Disemarkation-we had an excellent fellow who helped my mom in a wheelchair for getting off the ship. She had difficulty getting to the actual meeting place for that service but was helped once she got there. The not so good- I was reassured by NCL that my gluten-free dietary needs would be accompdated and that my disable mom would have no trouble getting around this ship. We were greatly disappointed. 1. You are required to order all 3 meals at dinner the day before for glulten-free. 2. The food is mediocre and at one point I was served something that was NOT gluten-free but was told it was. I subsequently got sick. 3. Service in the dining room where I was required to eat took almost 2 hours for every meal. We were told it was because of my special diet. However we ate at the alternate dining room which was smaller and they served our meals within an hour. 4. There were NO handicapped restrooms open or available for my mom who was traveling with me. She rented a scooter which required the use of an elevator. There were no designated elevator for handicapped use which proved to be challenging getting an elevator that wasn't filled with people. 5. Shore excursion team had no idea what was available at some of the advertised excursions. We took the botanical garden/beach tour and found that they have assistance for those who couldn't handle prolonged walking. This would have been helpful information before we took the excursion. They also had no idea if I could eat the lunch BBQ was being offered and would not permit me to take a gluten free sandwhich off the ship. I do believe that Celebrity has NCL beat in cabin size,comfort, dining, service, and overal cruise experience. Read Less
Sail Date January 2016

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