2 Helpful Votes
Sail Date: June 2019
have been to Oahu twice before and decided to get a brief taste of the other islands so pride of America was the obvious way to go, embarkation was a breeze very helpful desk person on board quite quickly, cabin was not ready so went and ... Read More
have been to Oahu twice before and decided to get a brief taste of the other islands so pride of America was the obvious way to go, embarkation was a breeze very helpful desk person on board quite quickly, cabin was not ready so went and had lunch at the aloha café buffet, the ship although looking a bit dated was very clean and well presented. the house keeping did a great job keeping the cabin clean and tidy. all the staff in the bars and public areas gave good service and were friendly, only ate at the aloha café buffet which I found quite good in fact some of the food was quite amazing. entertainment was very good went four shows including music in a couple of the bars. all in all I would recommend this cruise . finally a special word for Tanya who served in the pink champagne bar a credit to the ship and cruise line a very friendly person very good customer service. Read Less
10 Helpful Votes
Sail Date: May 2019
This was our first trip to Hawaii. We thought the cruise stopping at 4 Hawaiian islands would be a good way to get an initial taste for the islands. We opted for the three days in Honolulu prior to the start of the cruise itself. While ... Read More
This was our first trip to Hawaii. We thought the cruise stopping at 4 Hawaiian islands would be a good way to get an initial taste for the islands. We opted for the three days in Honolulu prior to the start of the cruise itself. While it was tough getting around Honolulu with the traffic, the Hilton Hawaiian Village and Waikiki beach did not disappoint. From Booking our cruise and selecting activities through meeting us at our flight, transporting us to our hotel, taking us on excursions, to the ship, embarking, ship board and port activities at the various islands, disembarking and transport from the ship back to the airport, Norwegian had their act together. The only delays we experienced were due to things like traffic and late cruise passengers. Norwegian and contracted support personnel were professional, competent, patient and upbeat. The ship was medium sized by current standards. It was clean and well maintained. Everything seemed to be working. It seemed like the ship sailed at much less than full capacity. This made getting services easy with minimal waiting - except for perhaps the breakfast buffet. It seemed like the average age of passengers on board was 65+. This obviously impacted activities on board the ship during the cruise. Our cabin was somewhat small but standard fare on cruise ships these days. The bathroom was small but functional. There was ample storage space. Everything in our cabin worked. The balcony was smaller than what we have seen on other cruise ships and had too much furniture on it for its size. I would rate our dining experience as good but not great. Overall the service in the dining facilities was excellent. Overall the food as good but not great. We had several meals that were warm (not hot) when they were served. Wait time for our entree in Le Cucina was and hour and a half. We had the meal package at three specialty restaurants which the restaurant greeter's seemed to point out in each case. If Norwegian provides these packages as an incentive to cruise with them they should not make customers feel like second class citizens for having them. Rank order from best to worst for dining experiences would be Le Bistro, Cagney's, Skylight, Liberty Dining Room, La Cucina, Cadillac Diner, Aloha Grill. As far as ship board entertainment was concerned, it was a surprise to us that there was no gambling. I must have missed that in the Norwegian Info provided about this cruise. We sailed on the Epic last year and were spoiled but the variety and quality of the entertainment provided on that ship. Compared to the Epic we felt the entertainment was limited. With very few exceptions, service on the ship was excellent and probably the strongest feature on the cruise. Staff was cordial, efficient and extremely helpful. Norwegian was well organized at each of our ports of call. Getting on and off the ship was straight forward. The port facilities were basic but adequate. The shore excursions were well done. Our bus driver was a pro. I had been looking forward to visiting Pearl Harbor for some time and it was clearly a highlight. Wish we had more time at the Battleship Missouri. The Polynesian Cultural Center was interesting and a learning experience. The trip to the ranch was limited by weather so we weren't able to experience all it normally had to offer. The ship used its own life boats to tender us to Kona on the big island (the ship had to anchor off shore). This was handled expertly. We did not travel with children. I think the cruise was more geared toward mature passengers. The excursions were geared toward older people with perhaps limited physical capabilities. We rented cars and did our own thing on Maui, the Big Island and Kawaii. This allowed us to focus on sites we were most interested in and spend our time as we saw fit. This allowed us to do, for example, more hiking than would probably been possible with excursion groups. Small cars were also able to access places large tour buses could not. I can see us visiting the islands again on the future. Not on a cruise but rather focusing on specific islands and points of interest. Read Less
1 Helpful Vote
Sail Date: February 2019
We wanted to have a chance to see the greatest number of islands without the headache of transportation. The cruise was the answer... Simply unpack once and you are shown all the sites. Food was the highlight.... and when you want ... Read More
We wanted to have a chance to see the greatest number of islands without the headache of transportation. The cruise was the answer... Simply unpack once and you are shown all the sites. Food was the highlight.... and when you want it. The open dining was a real treat in the Liberty Dining room and not treated like a bunch of cattle in a buffet. That's right real waiters and a menu. Open seating. We never had to wait. Then when was considered too habitual, not often, we went to the 50's diner for a quick snack.. Of course the buffet was still there with all the ice cream and deserts as needed !. The aft deck was a treat for viewing... especially during departure from Honolulu. Night with city scape. ooooh!! Don't miss the Na Pali Coast cruise by on the last day. The views are amazing Shops ok. but who really wants to go shopping on the ship We spent some time getting the games from the Library and going to the game room to challenge the couple we were traveling with. . Dancing available in the Pink Champaign room but limited dance floor to many different types of music. We went on 4 paid shore excursions and enjoyed every one of them. Cruise staff all VERY nice and friendly. STAY away from the margarita tasting event. BAD, BAD, BAD. Read Less
Sail Date: January 2019
I was a bit leery after reading negative reviews of this cruise, especially in regards to the food and the service. We found that to be not true at all. The food was fresh, hot, and tasty in the buffet and especially in the specialty ... Read More
I was a bit leery after reading negative reviews of this cruise, especially in regards to the food and the service. We found that to be not true at all. The food was fresh, hot, and tasty in the buffet and especially in the specialty restaurants. The specialty restaurants arem a separate fee, but a package price is available. We found that the staff went out of their way to assist, and interact. The entertainment was good but not great, but they had many extra activities like dance classes and lei making. The shore excursions seemed overpriced, so we just rented a car in each port and that worked very smoothly. We were able to see the things that we were most interested in. The price was more than your ordinary cruise elsewhere, so it scored lower on the value area. We are glad we took this cruise and would highly recommend it. Read Less
1 Helpful Vote
Sail Date: January 2019
Our travel agent recommended it to us. My husband really doesn't like big ships and lots of people but his cruise did not feel over populated. Dining in the Skyline restaurant was excellent as opposed to La Cucina which cost extra ... Read More
Our travel agent recommended it to us. My husband really doesn't like big ships and lots of people but his cruise did not feel over populated. Dining in the Skyline restaurant was excellent as opposed to La Cucina which cost extra and was no means worth the extra cost. We enjoyed the shore excursions but didn't like the "cattle herding" on the bigger ones especially in Kauai which we were upsold by shore excursion desk! Cabin was great, good use of space. Toilet was fixed promptly when it wouldn't flush. Loved the towel animals and the steward did a great job. The entertainment was first rate, the magician and the comedian were excellent as were the other entertainers. Television programming was lacking. Wi Fi was free and good. All the staff were friendly and polite and we received good service. On the whole though we had a great time and would choose NCL again when we go to the Caribbean next year. Read Less
6 Helpful Votes
Sail Date: October 2018
We had a great experience with our first time on NCL. We chose this cruise to maximize our time in Hawaii by seeing as many islands as possible. Before cruising, we spent 4 nights in Kauai (which I would highly recommend!) and after the ... Read More
We had a great experience with our first time on NCL. We chose this cruise to maximize our time in Hawaii by seeing as many islands as possible. Before cruising, we spent 4 nights in Kauai (which I would highly recommend!) and after the cruise another 3 days on Oahu. For our first time in Hawaii, we feel we covered quite a bit in the two weeks we were there. The staff was amazing on this ship. The Hotel Director and his assistant were particularly very welcoming and made our stay extra special. Although the ship is smaller and older than the ships we have cruised lately, it was clean and updated as much as possible. The cabin was the same as others we've had and there were plenty of dining options. We did find the Liberty dining room to be a more quiet dining experience then the Skyline so we enjoyed it most evenings. We received excellent service everywhere on the ship. The Luau (in Kauai) excursion was amazing. Even though there were over 700 people (all from the ship), the plantation was well equip to handle that many for dinner/show. Enjoyed the food and the show very much. We would recommend renting a car in Maui. The ship docks overnight and gives you plenty of time to explore the island. The car rentals are a short walk from the port and there is a hotel at the port that will allow you to park the car overnight for $5. We would definitely take this cruise again if we ever get the chance. We had an amazing time! Read Less
4 Helpful Votes
Sail Date: September 2018
We chose this cruise as we had never been to Hawaii and wanted to see several island without having to pack and unpack our luggage all week. I was concerned after reading some reviews of the Pride of America but was extremely happy that I ... Read More
We chose this cruise as we had never been to Hawaii and wanted to see several island without having to pack and unpack our luggage all week. I was concerned after reading some reviews of the Pride of America but was extremely happy that I only have great things to say about our experience. The embarkation and disembarkation process was extremely smooth. We took an early morning Pearl Harbor tour after the cruise and it was great to take the tour and then transported to The Honolulu Airport. Sheldon, our room attendant did an amazing job keeping our balcony room clean and well equipped. We enjoyed our tours; however the lunches served on the were not very good. We also loved our breakfasts at Skyline restaurant and enjoyed all of our dinners at La Cucina, Moderno, Teppanaki, and a Liberty. We like that the serving sizes at the restaurants were a nice size and. Did not lead to overeating. The ship was very clean. We also enjoyed listening to a piano playing singer in Pinks Lounge. Although the balcony room was smaller than other cruise lines we have been on, we got used to the size. I would not hesitate to tell people to take this cruise. We had great customer service, excursions, and dining experiences and fulfilled my dream of seeing several islands of Hawaii. Read Less
2 Helpful Votes
Sail Date: September 2018
The Hawaiian cruise was always on our bucket list.Celebrating our 25th Wedding anniversary and my wife’s 59th Birthday,we were treated with beautiful suite decorations and champagne plus excellent service from our concierge and ... Read More
The Hawaiian cruise was always on our bucket list.Celebrating our 25th Wedding anniversary and my wife’s 59th Birthday,we were treated with beautiful suite decorations and champagne plus excellent service from our concierge and butler.Our cabin steward kept our suite in perfect shape and she was always friendly.This vacation was every thing I expected.We did take alot of excursions and they were excellent.Helicopter tour over Kauai was best plus deep sea trolling meeting good people along the way.You got to enjoy the restaurants (fantastic).Cagneys,Jefferson Bistro,& LaCucina had very friendly waitors and did have you take your time enjoying your meal which were cooked to perfection.Alot of fun with entertaining shows and crafts. Never thought I would make 3 lei ( orchid,kukui nut,& ribbon). Visited Dole pineapple plantation with train ride ( definitely try the pineapple ice cream) then off to Pearl Harbor to pay homage to our soldiers who sacrificed for us. Very touching to see the sunken ships plus very educational. We were able to go on Ford Island to see the sunken Utah.All the beauty of Hawaii was well worth the travel and expense. Read Less
2 Helpful Votes
Sail Date: September 2018
Wanted to see as many of the Hawaiian Islands as we could since this was a once in a lifetime experience for us. We are in our 70’s. Choose the 11 day Oahu experience which included 4 days in Waikiki with 3 tours of the island prior to ... Read More
Wanted to see as many of the Hawaiian Islands as we could since this was a once in a lifetime experience for us. We are in our 70’s. Choose the 11 day Oahu experience which included 4 days in Waikiki with 3 tours of the island prior to boarding the ship. Couldn’t have been any better. Tour guide Kimo was perfect. No issues embarking. Our luggage was outside our stateroom upon arrival. We stayed in aft room 10684 with a large balcony. Room was excellent and comfortable. We ate most of our meals in the Skylight restaurant which had a varied excellent menu. We also ate at Cagneys a steakhouse and are still raving about our steaks. The onboard entertainment was excellent. We choose 5 shore excursions. Loved the “Land of the Frozen Fire”, Directors Tour, Maui Beach and Luau. No issues. All the tour guides went out of their way to ensure a fun day. Weather was perfect! We traveled the week after hurricane Lane and had perfect weather on every island. We highly recommend the Pride of America. Also note the age group on this ship varied from babies to seniors. Perfect for anyone. Read Less
5 Helpful Votes
Sail Date: August 2018
We had an amazing time on the cruise! We’ve never been to Hawaii before but have been on other NCL ships. This ship is smaller and older but still nice and feels more homey than other ships we’ve been on. The food was pretty ... Read More
We had an amazing time on the cruise! We’ve never been to Hawaii before but have been on other NCL ships. This ship is smaller and older but still nice and feels more homey than other ships we’ve been on. The food was pretty decent in all the free locations and very good in the paid restaurants. We really enjoyed the stake house. The Japanese restaurant was also very yummy. The entertainment and shows were great, the one that stood out was the magician Kyle Marlett. Best magic show we’ve ever seen! They Comedian was also very funny. The crew was pretty great. Most of them being American. You can tell they work hard long hours. We did some activities off the ship. The black sand beach was fantastic. Overall we were very happy with the cruise. No other cruise let’s you see Hawaii like NCL so it’s worth the money. Read Less
2 Helpful Votes
Sail Date: June 2018
Hi. Just off the boat Saturday 9th June. Trip to Big Island cancelled due to volcanic issues on the island. So first night spent In Honolulu which was a disappointment but fully understood. Compensated $50 port charges so make sure you ... Read More
Hi. Just off the boat Saturday 9th June. Trip to Big Island cancelled due to volcanic issues on the island. So first night spent In Honolulu which was a disappointment but fully understood. Compensated $50 port charges so make sure you settle your account after the ship leaves the last port. We had a suite cabin on deck 13 ( Portside ) the best side to view the Napali Coast, one can enjoy the views directly from their own private deck. We chose to enjoy the ship and did only one paid shore excursion thru the ship helicopter trip called Heaven & Earth on Kauai $399 each. In our country we drive on the left so did no feel comfortable driving in Hawaii. With the helicopter flight we got a good land tour, lunch. Pickup from the ship at 10am, drive to lighthouse, beach & lunch, great tour guide in new Mercedes-Benz’s van. Transported to heliport at 2.45pm, safety briefing etc then 50 minute flight over Waimea Canyon and Nepali Coast. Weather not the greatest in some parts with rain but pilot did a great job. ( recommend ). Then transported back to the ship by 5.15pm. Airport about 10 minutes away from the ship. Our daily routine was up for a swim at 8am so one could swim some lengths before the crowd arrives. (Pool opens at 8am ). Clean up and breakfast and lunch at Cagneys Restaurant ( suite passengers only ) but same food as other restaurant but just gets served to you. We liked that as we would have put too much on our plates otherwise. Sun bath and then usual go ashore and wander around for a few hours. Booked 5.30pm meal times so we could enjoy the entertainment. Shows last 1 hour, then we would then go to the next show etc. Joel Meyers the magician excellent and very entertaining. Brenda Kaye the hypnotist also excellent. I volunteered and turned out I was the Star of the show. I supposedly put on a pretty good performance for every one. We attended her seminar also very informative. Recommend. On the last day suggest you pack your bags after lunch as they have to be out for collection by midnight. But on the last day the ship leaves port at 1.30pm, but there is shows and art auctions etc to go to. Plus the best viewing along the Napapli Coast is form 5.15pm to 6.15pm then back to back entertainment until 11pm. Then even a later party. For us a trip of a lifetime and we only booked a suite because my wife seen a deal which she could not resist......... she always says that when she spends. Recommend a suite. No queues, dining seating by the windows, treats left in the room etc. Only disappointment no trip to the big island. Big win for the cruise company though as they did not have to pay for the fuel would have used to cruise there. No bad cruises just bad cruisers. Enjoy we did. Read Less
2 Helpful Votes
Sail Date: April 2018
I chose to take a Cruise to Hawaii with my sister, Jackie as neither one have ever gone on a vacation like this. Both of us have traveled and being many places. have seen the world through my 22 years of the military, but this Cruise was ... Read More
I chose to take a Cruise to Hawaii with my sister, Jackie as neither one have ever gone on a vacation like this. Both of us have traveled and being many places. have seen the world through my 22 years of the military, but this Cruise was the best thing and we had the best time of our life, fun Cruise activities, going to different Islands seeing the beauty of Hawaii. The Buffet style at Aloha so many people were rude and pushy. Embarkation very organized. Entertainment GREAT. The overall experience was OUTSTANDING. Hopefully someday could do another cruise with more family, but not booking with Collette they were a big disappointment. Going to the Arizona meant a lot to me as I have family who have served in the Military along with myself as Military Police, Chief Medic when deployed to Iraq 2004-2006. The snorkeling was the highlight of the trip for my sister and I as we loved swinging with the Green Sea Turtles, and the fish of Hawaii.. Read Less
2 Helpful Votes
Sail Date: April 2018
Embarkation: Since we live in Hawaii, it was just a short drive to Aloha Tower. First of all, as far as Holland was concern, it was great and fast. Very friendly and they were so helpful. Now regarding security at Aloha Tower, that ... Read More
Embarkation: Since we live in Hawaii, it was just a short drive to Aloha Tower. First of all, as far as Holland was concern, it was great and fast. Very friendly and they were so helpful. Now regarding security at Aloha Tower, that was a different story. They told us were to go and when we got there, they told us to go back to another place. Without getting into details, I thought TSA was bad, These guys take the cake. Ship: Been watching YouTube a lot regarding the ship so I was a bit familar with the lay out. I feel that helped with what to expect. Personally, I like the midsize ship. That being said, the disclaimer is that I never been on a mega-ship yet. But it was nicely laid out. The only thing I wished was that the atrium area was bigger and had more activities. They have a bar but it was only open whenever they had a tasting. Ship was very clean. Had a few nice quiet places if you just wanted to read a book. The canopy over the pool was good when it rained a little and when the weather got a little colder. Dining: Since we upgraded to the Neptune Suite, we where able to eat breakfast in the Pinnacle Grille. It was nice and quiet, unlike the MDR and buffet. After all, we just got up! Breakfast had the same menu as the MDR. Did a couple of nights there for dinner. I rarely ever get full of crab legs but the King Crab legs they served......I almost couldn’t eat dessert. And It tasted good. Food in the MDR was excellent too. Buffet was good. I would say it was one of the better buffets we had. Activities: To be honest, there really wasn’t much. However, one of the reasons I wanted to try this cruise was to unwind. With 5 days at sea, I was wondering if I would be bored to death. On the contrary, during those days, I joined my wife at the America Test Kitchen, went to the Windows classes twice a day, did on trivia contest, a meet and greet, and hung out by the pool a little. They had some shows but we only went to 2 out of the 3. It was okay. Honestly, I was okay with all of that since I really just wanted to unwind. Perhaps a few more things would be nice. Shore Actitivies: Since we live in Hawaii, we didn’t sign up for anything. Just took a walk down Front Street in Lahaina and a very small shopping center in Kauai. Service: Excellent. In our case, the Neptune Lounge relationship personal, Stewards, waiters and bartenders knew us and addressed us by name. Felt they went out of their way to make us welcome. Disembarkation: Fast and easy leaving the ship. Terminal was a little confusing in find out transport to the airport but since our flight was in the afternoon, no big deal. One bonus was that Holland lets you stay in your cabin until your group was called. Overall Impression: After talking it over with my wife, YES, I would sail with them again. Concerning what I wanted for this cruise, I got it. Granted, If I was going with a bunch of my friends, I would go on another cruise line with more activities like NCL. But for what I wanted, this was great. Thanks again Holland America!!! Read Less
10 Helpful Votes
Sail Date: April 2018
This was our first trip to Hawaii and we couldn't choose which islands to visit so we decided to start and finish the vacation with stays on different parts of Oahu (Spent a week on Waikiki Beach at the Hilton before the cruise and ... Read More
This was our first trip to Hawaii and we couldn't choose which islands to visit so we decided to start and finish the vacation with stays on different parts of Oahu (Spent a week on Waikiki Beach at the Hilton before the cruise and then a week at Disney Aulani after the cruise) and visit the other three islands on the cruise. This was our third cruise and we thought the ship was beautiful, clean and very well-maintained. All the crew we encountered were friendly, pleasant and upbeat. Our cabin steward was so great - we barely saw her! We always returned to a clean and freshened-up cabin after a day ashore and turn-down was always done while we were at dinner/drinks. Clean towels, full ice bucket, new glasses, clever towel animals, and the next day's port information laid out on the bed was so nice to return to. The cabin itself was tight but aren't they all? It was just two of us so it was all we needed, plus we had a balcony so we spent a lot of time on it. As far as the meals go, we ate at the Aloha Cafe, Cagney's, Skyline Dining Room, Cadillac Diner and the Key West Bar. Aloha Cafe was basic and bland, but there were lots of choices and seemed to be something there for everyone - I only ate there once and I was done, but my husband had a quick breakfast and coffee there each morning before we went ashore. The Skyline DR was also pretty basic but a step up from the Aloha Cafe - We ate dinner there once. Cagney's is in another category. We ate dinner there three times and the food was really great! We had Filet Mignon or Fish each time and they offer many side dishes which were also really good. We had one meal in the Cadillac Diner - salads and burgers, but they were also really good. We went to Key West Bar a few times as it was nearest to our stateroom, and were amazed that we'd be the only ones there. Maybe everyone was tired from the day and in bed - but we never encountered anyone else in that bar until the sail-away from Kauai - it was packed that day. We had a port-side balcony but wanted to sit in the bar until we reached the Na Pali coastline. Having a private balcony to view the coast was worth every penny - INCREDIBLE!! As far as our itinerary at each port - we left the ship everyday and we do our own thing. We rented a car at every port and intended to see as much as possible. On Maui day 1 - Road to Hana. What a gorgeous place!!! An absolute must-see, at least once! It rained like the skies opened and the gods were angry LOL but the waterfalls were incredible and everywhere!! We encountered an landslide shortly after the 'Halfway to Hana' area which closed the road and were told it would take two hours to clear, so we waited but it was worth the wait. We drove the whole way around to the back of Haleakala. It was interesting but I think if we did the drive again we'd turn around at Hana and go back through the pretty part :) We also visited Wailea and Kihei - ate dinner at the Maui Brewing Company. Btw, we dowloaded the Shaka Guide app - worth it beyond words!! Made a great trip even better! Maui day 2 - We drove to Kaanapali to see the sights and then to Lahaina to walk around, see the Banyan tree, shop and eat before heading back to the ship. Lots of sun and blue skies on this day. YAY :) Hilo - Another washout of a day LOL not sure who we angered or why but we made the best of it and laughed as hard as it rained!! Took Saddle road up and over Mauna Kea and down to Waikoloa Village and saw our first and only rainbow for the whole trip :D which was awesome!! We then drove back along the north coastline which was gorgeous and lush. We stopped at the Hawaiian Vanilla Factory and the Macadamia Nut factory. Snagged a great parking spot to do some souvenir shopping in Hilo before heading back to ship. Kona - Tendering was super-easy and very-well organized. We were off the ship before 7:45 so we never needed the tickets so I can't explain that process for anyone. The tender boat has us to the shore in 5-10 minutes which was great and we were on our way. Picked up our rental car at the Marriott - super easy pickup and drop off. Easiest one of all in fact. We drove to the Pu'uhonua o Honaunau state park to see the Tikis, huts and sea turtles - LOVED this place!! Blue skies and sunny all day made it even better :) After that we hit a Kona Coffee place for sampling, the we drove back to the cool town of Kailua-Kona to wander around, shop and we had a meal at the Kona Brewery. Parking is tricky so it worked out great renting a car from the Marriott because we just parked there and walked everywhere. Kauai day 1 - We are fans of the hurricane-battered resort, CoCo Palms and scheduled a tour for 10AM, before the tour we were able to drive up to see Wailua Falls which was brown and raging from all the rain, but still glad we squeezed it in. After the tour we continued north to Hanalei Bay. We went to walk the pier and watch the surfing lessons. We then went into town for shopping, ate food truck poke bowls, and finished with JoJo's shave ice - perfect!! We stopped in Princeville on way back to have a drink at Tiki Iniki and then made our way back to the ship and tried to figure out where we were going to park for the night. Turns out there's FREE on-road parking on Nawiliwili Road between Wilcox Road and Waapa Road!! We felt like we struck gold!! We parked the car, returned to the ship to freshen up and enjoyed the evening at Duke's Kauai - Totally amazing place with views to match Read Less
2 Helpful Votes
Sail Date: April 2018
This cruise was recommended by our AAA travel advisor. It was perfect for us and prior to boarding the ship we stayed in Honolulu for 2 days and we were able to have our excursion to Pearl Harbor and the Missouri which was definitely one ... Read More
This cruise was recommended by our AAA travel advisor. It was perfect for us and prior to boarding the ship we stayed in Honolulu for 2 days and we were able to have our excursion to Pearl Harbor and the Missouri which was definitely one of our highlights. Everything about this cruise went great, it was very organized both on embarkation and disembarkation as everything went very smoothly. Our cabin was perfect for us and we were able to enjoy the ship and all the ports and shore excursions. All of the dining was great and we enjoyed having the luxury of freestyle cruising. Hawaii was beautiful and everyone made you feel special and welcome. Our room steward was very accommodating and we enjoyed the balcony cabin. I would definitely recommend this cruise to any of our friends who want to see our 50th state and enjoy the lovely islands of Hawaii. Read Less
1 Helpful Vote
Sail Date: March 2018
We went to Hawaii for Easter week. The cruise was excellent from the butler to the steward and wait staff. If you want to experience Hawaii this is the way to do it. Shore excursions were fairly expensive but worth the price. I would go on ... Read More
We went to Hawaii for Easter week. The cruise was excellent from the butler to the steward and wait staff. If you want to experience Hawaii this is the way to do it. Shore excursions were fairly expensive but worth the price. I would go on this cruise again in a heart beat..The pen house suite for a good size, reminded me of a suite at the Hilton. Bed was extremely comfortable. My 12 year old loved the children's programs. The cruise director Jamie was awesome. I asked to meet the captain and our concierge made it happen. The captain showed up one night when we were out to dinner and introduced himself to us. The ship was in good shape to be 13 years old. This was our favorite trip, our trip of a lifetime and I would recommend this trip to my friends and family.I have to say I was rather leary because most of the ship employees are American workers-(because we tend to have less of a work ethic than some other countries) that is just my opinion but I must say the American workers did just as well. Loved this trip,. Read Less
3 Helpful Votes
Sail Date: March 2018
Long Review We were apprehensive to try our first step up from mainstream cruising. Oceania came highly recommended by some friends of ours who share our taste in food, service and fellow travelers. Despite a rocky start, this was ... Read More
Long Review We were apprehensive to try our first step up from mainstream cruising. Oceania came highly recommended by some friends of ours who share our taste in food, service and fellow travelers. Despite a rocky start, this was the best cruise we have ever taken. Due to a norovirus outbreak on the previous segment we boarded a little late and spent several days under strict CDC sanitation guidelines (we have experienced this before). Also our itinerary was upset and we missed a few ports due to a need to turn the ship back to Hawaii in order to medivac a passenger who became ill. We lost about 26 hours, spending an extra sea day in the Pacific and we had to forego Cabo San Lucas and Guatemala from our itinerary. Honestly - we understood and while it’s disappointing and inconvenient - it did not impact our enjoyment of the trip at all. Embarkation: We were notified by email early that day of the delay in boarding and boarded late about 2:00 pm and had to wait to enter our cabin for a couple of hours. While waiting we met the first of many amazing staff, Todor from Bulgaria who was a bartender/barista. Our cabin 7099 was aft and starboard. The cabin was small but adequate. More of a matter of laughter than complaint .. I think the shower in our travel trailer is bigger. We had a *Concierge Level cabin. The bed is VERY COMFORTABLE. The ships is old but really elegant and homey. Built in 1998 but maintained pretty well considering its age. Holding only 680 passengers it’s quite a bit smaller than what we are used to. AND WE LOVED IT. Lots of dark wood and comfortable furniture all over the ship, reminiscent of a European parlour. There are so many things about Oceania that set them apart from the mainstream cruise lines. Here are some of the things we personally loved that they did NOT HAVE and some thoughts: 1) No photographers or photo galleries 2) No towel animals on the bed 3) No loud music or silly games at the pool 4) No dancing or singing waiters (except a very few Happy Birthdays) 5) No up charges for specialty dining, coffees or bottled water 6) No excessive announcements in cabin from the cruise director 7) No formal night and most everyone looked very sharp in “country club casual” 8) No kids (they are allowed but there are no amenities specifically for them) 9) No hard sell of tours, unwanted cocktails, merchandise (but all available) 10) No reservations needed for dinner in the main dining room Here’s the short list of all the things Oceania HAS that we really loved and some thoughts: 1) Every single crew member from a maintenance worker to maitre’d was cordial and friendly beyond belief. Many of whom know your name by day 2 and are always smiling. 2) Food quality was superb. Portions were perfect. Truly the best cuisine at sea we have ever experienced. One night we had calm seas and had room service dinner on our balcony ... the filet mignon was cooked to perfection.* *Concierge level cabins may order room service from the main dining room menu as well as the regular room service menu. 3) Specialty restaurants by reservation and after that you can make a last minute reservation if they have space. Both are adventures in slow eating ..... and I mean that in a good way. A really good meal should never be rushed. Most nights we went to Polo or Toscana we spent 2 hours over dinner with cocktails, 4 course meals and desserts. 4) Beverage package + $20 per day per person upgrade. Cocktails with top shelf brands and really wonderful wines by the glass making it unnecessary to buy wine by the bottle. We did pay corkage for an exquisite bottle we brought onboard for one evening ($25 corkage fee including decanting and a very slow pace of consumption ...the sommeliers did not rush our pours and helped us enjoy the bottle of wine our way. Our favorite bartender Anna from Ukraine can make you the best Singapore Sling. 5) Cabin stewards unlike any we have encountered. Friendly, non intrusive, happy to do anything for you. Our cabin was kept impeccable and they were always on top of any little maintenance issues we told them of. (Older ship.. some hinges were loose, a shower head needed replacing and the heat wasn’t working properly one day... all RESOLVED immediately by Desy and Nilesh. 6) Bridge lessons and duplicate bridge as well as rubber (party) bridge on every sea day .. even on the Panama Canal day (extra bonus) ... our bridge instructors Kay and Darwin Afdahl were so accommodating and such good instructors. We are beginners but they made us feel so welcome and we learned so much. I hope they continue to offer bridge on many more sailings. 7) Did I mention the FOOD? 8) The gym is excellent too. State of the art equipment - sufficient variety of machines and weights and floor space for the size of the ship. Morning stretch classes were frequented by many and the locker rooms and steam room is heaven. 9) Thassotherapy pool forward of the spa for *Concierge level and up was very relaxing yet NOT HOT ENOUGH 10) Two hot tubs (with no kids) were also very relaxing but NOT HOT ENOUGH .... that was our one complaint. We were told max was 104 but they were always around 85-90 degrees. We have a hot tub at home and need that daily soak for our aches and pains so this was a disappointment. We asked a maintenance worker twice but it was never adjusted. 11) Free internet. If even for just one account. This made the trip far more enjoyable for communicating with friends and family back home and although it’s was very slow, it was very much appreciated. Excursions) We did only book one excursion via the ship in Acapulco. I have to say we were disappointed in the tour. We generally find tours are a better value on our own. Fellow Passengers) The demographic of this cruise was definatly older than most cruises we have been on - so I think the entertainment is more geared toward that. We are 58 and 66 and enjoyed most of the on board entertainment, although I think there is room for improvement considering the tariff of an Oceania sailing. Personally I would like to see the show band hire a singer and provide more opportunity to dance to the American songbook type music. A few more comments: We really loved the ambience and we met far more fellow passengers than normal due to the size of the ship and small number of passengers. On disembarkation day we were all running around the ships trying to say goodbye to new friends. The lecturers on board were drawing big crowds every day and well appreciated and if you missed the talk you could get a re-run on the cabin tv. The library was extensive and beautiful. The chairs and loungers by the pool are WONDERFUL and relaxing and comfortable. The Internet cafe seemed mostly unused now that most people have laptops and iPads The smoking section was too close to the only pool bar and the door leading in/out of the gym... terrible placement. No escaping the whiff of second hand smoke. 24 nights flew by .... we booked another voyage before we left the ship and are looking forward to our 2nd Oceania cruise to South America. Read Less
3 Helpful Votes
Sail Date: March 2018
This was supposed to be a seven day cruise but NCL reduced it to six days to accomodate unscheduled maintenance that required the ship to be in drydock the day we were scheduled to sail. NCL provided a one night stay at the Hilton ... Read More
This was supposed to be a seven day cruise but NCL reduced it to six days to accomodate unscheduled maintenance that required the ship to be in drydock the day we were scheduled to sail. NCL provided a one night stay at the Hilton Hawaiian Village Resort and transportation to the pier on the original departure date. A VERY nice facility. The stop in Maui was changed from two days to one because of the shortened cruise time. This made for a bit of a mess with scheduled excursions (not booked through NCL). We visited Hilo and Kona on Hawaii (the big island) and Nawiliwili on Kauai (our favorite island). Our planned excursion on Kauai (Wailua River Cruise) was cancelled due to flood warnings and the possibility of torrential rain. Traffic in Honolulu/Waikiki is insane and I was happy to get aboard the ship and get out of there. We did take advantage of touring Pearl Harbor and took a "Circle" tour of Oahu. There is much to see and do on Oahu and Pearl Harbor is a 'must see'. The ship condition is excellent. The 'lobby' area reminds me of a five star hotel. The cabin was clean and comfortable and steward service was excellent, but it was a little short on space for storing the luggage. Dining choices are numerous and include six premium (extra cost) restaurants. We ate at La Cucina (Italian), Cagney's Steak House, and the Jefferson Bistro (French). Fine dining at its best with excellent service. We also ate several meals Buffet meals in the Aloha Cafe. Very good food choices that are well prepaired (had roast lamb with mint sauce one night). At times it was quite crowded, but that is not unusual on any cruise ship. There was plenty of seating available. We have no regrets or complaints about booking this cruise and would do it again in a heartbeat. Read Less
3 Helpful Votes
Sail Date: February 2018
Chose this cruise as we wanted to see all the Hawaiian islands and the cruise made it a very nice way to see them from all angles. Using the the cruiseline pre cruise hotel was a great idea. Hotel was right on Waikiki Beach. Had a lovely ... Read More
Chose this cruise as we wanted to see all the Hawaiian islands and the cruise made it a very nice way to see them from all angles. Using the the cruiseline pre cruise hotel was a great idea. Hotel was right on Waikiki Beach. Had a lovely coloured sunset that night. Enjoyed the pool and the view of the ocean. NCL pre checked us in, no long lines and we were in the pool by 1pm. Great not having to rush from the airport to the ship, we were able to unwind and relax so we could enjoy our whole cruise. Really enjoyed the cruise director , she really makes you feel welcome and part of the family. Tried the Moderno restaurant for the first time, really enjoyed this novel experience. (Make sure you are super hungry before you go) . We pre reserved all our meal times and then got a printout so we kept the times in order. First time on a ship that let us reveiw our shipboard account from our room. Really like this . Had a very nice Latitudes party at the bow of the ship. Had never been that far front before. That was a great place to watch the sail away. We walked off at disembarkation , no hassles, at our own time. Read Less
5 Helpful Votes
Sail Date: February 2018
After reading reviews of POA we were concerned not only that we had booked for ourselves but that we had also booked my elderly parents and my mobility challenged brother. The reviews we read prior to leaving did not offer us much hope ... Read More
After reading reviews of POA we were concerned not only that we had booked for ourselves but that we had also booked my elderly parents and my mobility challenged brother. The reviews we read prior to leaving did not offer us much hope and so we anticipated at best an average experience or at worst a less than pleasant experience. My husband and I are Platinum Plus with NCL and we generally enjoy the NCL experience (our favorite ships are the jewel class with the Jade being a standout). My brother booked one of the Studio cabins and he loved it. It was nicely appointed and very modern, My folks decided on an interior room and liked the room once the beds were separated giving the room or a more spacious feel. We booked an interior exterior (7177) and for as far as inside cabins go it was spacious and spotless. The bathroom was tight but oh well. The cruise was expensive when compared to the Caribbean but after all it is an American ship with large portion of the crew being American. From embarkation to disembarkation we had a WOW experience! The ship was beautiful and is now one of our favorites, the food in the MDR was very good and we found Cagney's to be excellent, Jefferson's Bistro excellent, and La Cucina - excellent. Every staff member was gracious and welcoming. We had waiters (Margarita) who greeted us elsewhere and onshore with warm hugs and genuine smiles. Kelani , the secretary to the Hotel Manager (Kai) was wonderfully hospitable and really exhibited the Aloha spirit. The crew and the service was a standout for us, far better than what we have received on large mega ships plying the Caribbean. We were treated so very kindly, special care was paid to my parents and brother - we did not request or pre-arrange - the staff did this naturally and we were touched and very pleased at this display of true hospitality! On the last night the family decided to have dinner in Cagneys, we were seated at a bad table near the kitchen well in earshot of a loud and obnoxious VIP female passenger - my 86 year old father was getting more and more agitated and vocal about his displeasure - the maitr'd saw what was happening and when I got up to ask to be moved quickly, she informed me it was already arranged and we would move as soon as they set the new table well away from the nuisance - extremely well handled and turned what was starting out as a horrible experience to a fabulous one. The ship was spotless and in excellent repair - she gleamed like a classic Hawaiian resort and we loved the décor and furnishings. The shows were ok but the best was the guitarist/soloist that played on the back deck under the awnings - Aloha deck - he was fabulous and this was a wonderful place for sail away from each island and late breakfasts in the morning. The sail away from Kauai was spectacular and sailing the coastline was one of the most memorable parts of the trip. We have been to HI many times but this was amongst the most memorable. We booked excursions from the ship in Maui, Hilo, and Kauai - my father was physically unable to go on the pre-booked excursions and the excursions staff went out of their way and did far more than we expected to assist and accommodate him. We have been on 80 plus cruises and have seldom experienced the level of genuine hospitality and warmth we received on POA. They greatly endeared us to them, the POA, and NCL. From having such low expectations - came such a surprising and wonderful experience for our family - I cannot thank then enough nor tell them how very much their kindness meant to us. I would highly recommend this ship as well as the Hilo Crater bike tour and the Movie Tour on Kauai - really good way to see the island's most scenic spots. Read Less
4 Helpful Votes
Sail Date: January 2018
50th Wedding Anniversary, wanted to celebrate in a special way. The cruise was our first half (seven day Hawaiian Islands) followed by 5 nights in Maui. The cruise was recommended by a friend/colleague and we were not disappointed. So ... Read More
50th Wedding Anniversary, wanted to celebrate in a special way. The cruise was our first half (seven day Hawaiian Islands) followed by 5 nights in Maui. The cruise was recommended by a friend/colleague and we were not disappointed. So glad we structured it this way. The Cruise Team could not have been more accommodating from the time we arrived at check-in until we departed seven days later. Our accommodations were what we hoped for (view/balcony) and well maintained. The buffet was convenient during the day, the evening dining was superb. My wife has a food allergy and the Manager was so accommodating, not a problem. The evening entertainment was great. Very professional, good variety, talented. We did not schedule package excursions but went on our own and were able to make good use of our time and sights. Wife utilized enrichment activities, I used the Fitness Center, each on a daily basis. Highlight was the courtesy and welcoming staff. Great Team on this Cruise. Read Less
9 Helpful Votes
Sail Date: August 2017
This is the Most interesting Cruise. History of Pear Harbor Tour & boat ride was amazing & AN Honor. Ship board activities were so fun, too many activities to attend all. THe night time musicals, shows & dancing were fun & ... Read More
This is the Most interesting Cruise. History of Pear Harbor Tour & boat ride was amazing & AN Honor. Ship board activities were so fun, too many activities to attend all. THe night time musicals, shows & dancing were fun & each night different. The crew members, were so friendly, always spoke. Shared a Story. & was there for us Our cabin Butler was very tidy & we enjoyed his towel animals, with Leis & Flowers. Food, OMG delicious, very organized. Nice Art pictures. Lei Making workshop. Introduction to each island, History & Fun shops. Luau to plantation was nice.Train ride, fruit growing, plants were beautiful. Fire Dancers, Hulu Hulu & food buffet. Water was so BLUE, mountains & volcanos, Lava flow. Cruising was beautiful scenery. Easy to get on & off ship. Lots of pictures were taken, free of charge by ship crew. I had to choose a couple. Looked like I Had a wonderful time. Meet the captain & crew. An UPBEAT FRIENDLY CREW, I got to know a few crew members personally. I will go again in a couple years. Read Less
8 Helpful Votes
Sail Date: August 2017
My husband and I are new to cruising on the open water (we have done the river cruise in Europe) and chose this Cruise as our introduction to cruising because it only travels around the islands and does not spend days at sea. This Cruise ... Read More
My husband and I are new to cruising on the open water (we have done the river cruise in Europe) and chose this Cruise as our introduction to cruising because it only travels around the islands and does not spend days at sea. This Cruise was everything it purported to be, with a very casual atmosphere, great daily entertainment, excellent operational systems and amazingly helpful staff. I read some of the critical reviews and can only say that these people obviously do not plan properly. Every specialty restaurant we tried was superb - the food was 5 star and the efficiency of the staff was top notch. Yes sometimes there were people waiting for tables, but this was mainly because they had large parties (5-6 or more) and hadn't booked. The specialty restaurants are limited in capacity and no one wants to rush you through your meal, so the best way to go about eating at one of these is to plan ahead and book, its easy, the facilities are on board and easily accessible. You can't expect to rock up to a restaurant of this type at home without a booking, so why would you expect it to be otherwise on board? There are so many eating options we could not fit all of them into our 7 nights, we did however try 7 different ones and rated all of them as excellent. The cruise for us (coming from Australia) was great value and the perfect introduction to cruising, the rules were flexible which made for a very relaxing atmosphere. We spent one night in Honolulu prior to the cruise and a further 2 nights there post cruise, the accommodation and extras in this package made the trip extremely enjoyable. As it was our 4th time in Honolulu, it was wonderful to experience the laid back feel of the other islands by taking this cruise - the contrasts with Honolulu are amazing. As well as enjoying the various island highlights, we feel very privileged to have witnessed lava flowing into the sea, and to have seen the beautiful Na Pali coastline's magnificent cliff sides, with nature providing the most amazingly brilliant Rainbow just to add to the experience. This was a wonderful trip for us and we would not hesitate to recommend it to all our friends. Read Less
3 Helpful Votes
Sail Date: July 2017
This was our best cruise ever. We cruised multiple times with Norwegian and always stay in Haven. This time we wanted to try out the Pride of America and the ship itself wasn't that great it's an old ship but, our butler was the ... Read More
This was our best cruise ever. We cruised multiple times with Norwegian and always stay in Haven. This time we wanted to try out the Pride of America and the ship itself wasn't that great it's an old ship but, our butler was the only reason why my whole family didn't miss the Haven! She was amazing throughout our entire trip. No words can explain this girl! Our reservations was done by day 1, anything you ask her it's like she sleep outside the door she's super fast the kids loved her very polite and beautiful! Thank you Susana. You are truly the best and will definitely ask for you next time we visit. Also, lots of American on this ship. Still no surprises, all the shows were amazings and restaurants staff provide great services excursions little over priced but worth it. Nepali coast helicopter and the luau kalamaku was my favorite .. We were all happy. Experience of a lifetime. Read Less
5 Helpful Votes
Sail Date: May 2017
The itinerary was great, service was fantastic, with so many of the staff that we could name that went the extra mile. One waiter was Bobby, although there were many others. The ship, although the largest we have siled on did not appear ... Read More
The itinerary was great, service was fantastic, with so many of the staff that we could name that went the extra mile. One waiter was Bobby, although there were many others. The ship, although the largest we have siled on did not appear too big as getting around was not a problem, the lifts were so convenient. Even when we had to use a tender for getting ashore it all went very smoothly and no great waits even with the number of passengers. The food was very good and even when there was nothing that we liked on the menu there was always a choice of steak, chicken or fish available each night. The entertainment was average as having sailed with Thomson they take some beating for entertainment. There was plenty of activities to get involved with as we were 5/6 days at sea, with quizzes, table tennis and talks. The captain was really funny when making his daily announcements, but very good at making sure we saw all the sights such as the volcano lava flowing inti the sea as we passed. Wonderful cruise, brilliant ship and great staff, thank you Read Less

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