4 Helpful Votes
Sail Date: May 2019
Loved the Hawaii portion of the itinerary. After a great time in the islands, we headed out for 5 days of cold, cloudy weather. Not the fault of RC, but just the same, plans for swimming and sunning were dead on arrival. All of that ... Read More
Loved the Hawaii portion of the itinerary. After a great time in the islands, we headed out for 5 days of cold, cloudy weather. Not the fault of RC, but just the same, plans for swimming and sunning were dead on arrival. All of that aside, no one on board seemed to know the schedule. I asked what night is formal night, no one knew, not even the customer service desk! This was was our first cruise in 30 years and RC didn't win any awards for helping us understand the process. Would we go again? NO WAY. We would fly to Hawaii, do inter-island air and skip the cruise. You are in port for a short time, so it is no way to see Hawaii. Other downers: Constant upselling of drink and internet packages. We figured out that bottles of wine were discounted 40% in the specialty dining venues. So we would buy wine then and have it delivered to the main dining room. The shower in the cabin (balcony) was so tiny and poorly constructed it was a joke. Dining was actually fine. Read Less
Sail Date: May 2019
We arrived in Honolulu the evening before our cruise and had a hotel a short distance from the cruise port. From the time we check our bags with a porter, through security and check-in, we were on the ship in less than 30 minutes. We ... Read More
We arrived in Honolulu the evening before our cruise and had a hotel a short distance from the cruise port. From the time we check our bags with a porter, through security and check-in, we were on the ship in less than 30 minutes. We have been on the Radiance of the Seas several times before, but found the ship in need of a makeover. The ship looks "tired". Compared to newer, more modern ships, it's furnishings look old and need of replacement. Our balcony cabin (#9208) was clean, but it had torn drapes and sheer panels. The sofa was well worn. While out on the balcony, rust could be seen in several locations. We had My Time Dining in the Cascades Dining Room seven of our 12 nights and found the food to be good. Three nights we went to the Windjammer and enjoyed the buffet. Two of the nights, Prime Rib roast was served. Two nights, Chops was our choice. Chops has never disappointed. The Windjammer breakfast buffet was also good. We chose to only go to the Aurora Theatre twice. I found the entertainment there to be not that rewarding. Throughout the cruise, we enjoyed the various singers, instrumentals and and violinists in the Centrum and Colony Club. This cruise had many Diamond, Diamond + and Pinnacle C&A members. The Concierge Lounge was only for use by Suite guests and Pinnacle level. The Diamond Lounge on the Radiance is small and only holds about 25-30 people. They had to open up the Starquest Lounge next door to accommodate all of the Diamond and Diamond + folks. The nightly happy hour was always crowded. We would wait until after 5:30 (when early dining started) to go there. All crew members we encountered would greet you with a smile and a greeting. Our Cabin Attendant, Lega, would call us by name after meeting us on the first day. Read Less
1 Helpful Vote
Sail Date: February 2019
Not an all inclusive trip. Extra for internet, tipping, bottled water, photos, etc .you think you have everything paid for but then they tack on an extra charge everyday for each person. I expected the excursions to be a little bit more ... Read More
Not an all inclusive trip. Extra for internet, tipping, bottled water, photos, etc .you think you have everything paid for but then they tack on an extra charge everyday for each person. I expected the excursions to be a little bit more considering the price. But most were just a bus ride to a free admission park. Very disappointed in most of them. Occasionally they would include a box lunch with one bottle of water. Weather was terrible one day but because they did not cancel we would have lost our money had be not gone. Couldn’t see anything but rain and clouds for the sunset at Haleakalā. Glassbottom boat in Kona was a joke - only saw a few yellow fish and only got about 10 feet from shore. They booked our flights but failed to tell us that we would be dropped off st the airport at 9:30 and the American Airlines gate would not open until 11:15 so we had to stand in line waiting to check our bags for almost 2 hrs. Read Less
Sail Date: April 2018
only one to circle Hawaii to save a lot off 'at sea' days. really opposed to that 'extra line for 'extra tip' . REALLY .. an automatic 20% to go to the bar and bring you a drink seems sufficient.. then the nerve ... Read More
only one to circle Hawaii to save a lot off 'at sea' days. really opposed to that 'extra line for 'extra tip' . REALLY .. an automatic 20% to go to the bar and bring you a drink seems sufficient.. then the nerve to request more ?? you could schedule the evening entertainment a little better.. to dine at around 6 PM and try to get 2 major shows on was really difficult. seating in the Mardi Gras I think where major entertainment was makes viewing rather difficult because the floor is not elevated as in the other theater. the guitar player was great and the piano player also. the band from New Zealand I believe that played by the pool was also great.. all in all not too bad a cruise. bringing our luggage down from the room on our own is a great option to getting off the ship on the last day. Read Less
1 Helpful Vote
Sail Date: March 2018
I chose this cruise for the itinerary. Not a fan of sea days, but the ports were interesting, as was the panama canal and Havana stop. Embarkation in Honolulu was good and bad. There was no one to help us with our luggage when we ... Read More
I chose this cruise for the itinerary. Not a fan of sea days, but the ports were interesting, as was the panama canal and Havana stop. Embarkation in Honolulu was good and bad. There was no one to help us with our luggage when we got to the port. We were told this isn't the norm. The rest of the embarkation was good getting on the ship, but due to the CDC restrictions, we were unable to get to our cabin until 15 minutes before muster. Also I had to find and take my invoice down to guest services because they gave me a card without showing my drink package, although my cabin mates did have it. I stood in lline for over an hour while my friends were having lunch. Disembarkation was a total nightmare. Baggage tags for those who were to depart by 8:15 through 9:15. I was also told Oceania does not allow you to self depart with a large suitcase. At 7:15 people were lining up with their suitcases to self disembark. By 7:45 I got in line. At about 8:23 they started to allow the line to start disembarking. Those of us who had red and green baggage tags for an 8:15 departure were held up in the warehouse (about 20 of us), we could see our bags sitting there. We were told no one could collect their bags until every single bag was in the warehouse, meaning to wait until at lease 9. At this point they had stopped letting passengers off the ship. Many arguements were going back and forth between some of the passengers who were already in the warehouse and the dockside security. Obviously the Red and Green tags bags were within reach but no one was allowed. At about 8:45, the land side representative stepped away to take a call and the group rush to grab their bags. Many had early flights. I heard from friends still on board that it got ugly on the ship as well. The rain didn't help. While I have over 47 cruise in my history, none on Oceania and I’m a young active 64 year old). After a good two weeks, we started judging the average age of passengers was somewhere between 75-80. Though most everyone were in shape, healthy, happy and enjoying the bars though very few showed up in the dance lounge after the 9:30 nightly show. The choice of food venues was nice and overall excellent food. Deserts to die for. The Terrace buffet usually offered the same as the main dining room, but IMHO the dining room was the better option as the food was fresh, normal portion, although for me, I asked for and received 1/2 portions of most meals. In the terrace you were unable to serve yourself and the server would always just slop on a big portion and typically you just eat more than you should in the buffets. You can also get lobster for lunch and most nights. The Wave serves a surf and turf sandwich. A friend ordered lobster only each day and put it on top of her salad, also from the Waves. She managed to each lobster and/or crab twice a day. The few times I ate lobster I will say the Waves tasted the best. We had four bookings for specialites (Polo and Toscana) but easily went to the Terrace early morning and either go another reservation or wait listed for that night. You can also try showing up at whichever restaurant, but your chances are low. Drinks: We had the basic beverage package (wine with lunch and dinner). There were some decent wines, but my favorites are the ones that I brought on board myself. With the package, the waiters had no problem switching your wine glasses to go so you were able to walk out of the venues with your wine. Drinks are pricey, if not choosing drink of the day. The happy hour 2 for 1 were a big hit with us. The pool drink of the day was different, so make sure you check both. The typically advertised the drink of the day in the Currents (but not the pool drink). Cabin, we had a deluxe oceanview on Deck 4, which was easy access to most things, same level as guest services. I had to walk past the medical service most days and would hold my breathe walking past, lol. It was one busy place. The beds were separated as I was traveling with a friend. It was a pretty small cabin. We did not meet our cabin steward until late Day 2. Since the ship was under a CDC Code Red we were very delayed in getting into our stateroom and when we did we had quite the surprise in the toilet. We also needed maintenance to fix our less than cooling air conditioner. No one responded to us until Day 2 when we met our stateroom attendant and his supervisor. They basically said they were so busy sanitizing the ship they did not have the resources to go back and re-check every cabin. It seems there were a few cabins, where the pipes backed up and feces entered the toilets after the cleaning. Medical: We had about five medavacs or passengers who left the ship during the 24 nights, one which required return to Hawaiian waters so coast guard could airlift the passenger. We had been well on our way crossing the Pacific. This turn-a-round, caused us to skip two ports (we didn't have that many to begin with for a Transpacific), delayed by a day in two ports and shortened our time in those ports. This was a lesson learned for me. I've been on many cruises that had medavas and even an airlift or two, but we were always close enough to land and/or a port not to cause such a change in itinerary. Unlike other cruises I have taken where they return your port charges if skipped, Oceania does not do this. Another turn off to me, was they were not apologetic to those who had private tours booked. They would actually say, we are so sorry to those who have ship excursions and the destination desk is working to reaccomodate you. At least say your sorry to the rest of us. Those who did book ship excursions were learning quickly that although they paid up front via credit card, Oceania was putting their payment as OBC to be used before they got off, and/or charge them 5% if taken out as cash. Another note which many may be aware, one of the ladies whom we did some excursions with fainted of dehydration during the Panama canal transit (it was hot on the upper deck). She was brought to but insisted on going to the medical for IV fluids rather than drink her bottle of water which she wanted to do. $1500 later.... Also two others we spoke to with bronchitis received bills of $6,000 and $9,000. Not sure what that entailed. Two tylenol cost $37 from medical. Go buy them in the shops instead if you forget them. The ship is older, very dark wood. Horizons is the only indoor area (air conditioned or heated) with big glass windows. The other floors with windows for general seating is limited but the windows are small with heavy drapes. I did eat in the MDR each morning and requests an aft table which had a great view. Entertainment: The ship's entertainment was okay, there was one great singer, Crystal, a pretty decent singer Daniel, the Cruise Director Shawn also sang. Amy and Mervin were both sick the second half of the cruise - disappointing. We had a vegas style singer who was entertaining, an electric violin (jazz celtic fiddle), a ventriloquist, a magician, both good. The bad was a harpist and another female vegas style who I did not enjoy whatsoever. After the 9:30 show, the Regatta band would play in Horizons but most nights there were just a handful of us who showed up. There were two men who did the very informative lectures. The cruise director staff had a gaggle of games, shuffleboard, bingo, trivia, toss games, needlepoints, majong, and of course bridge. I almost forgot line dancing, my favorite. They give out O points which you redeem the day before you disembark for a range of items such a clothing, hats, luggage tags and travel accessories. Service: Once we were over the CDC restrictions, the staff was extremely helpful and went out of the way to please you. I can not say the same about the guest services or destination staff - they were of little help whatsoever. I wouldn't do another Transpacific again knowing the pitfalls to potential medavacs when so far out to sea. I have been on other ships where we have had airlifts and/or medavacs, but barely a blip in the itinerary. I've read that Oceania does drop ports very easily which was also the case with my itinerary. I'd like to give her another chance, but the communication was so bad and they just didn't seem to care to compensate whatsoever that we certainly didn't get the cruise we paid for. Read Less
Sail Date: February 2018
We were very excited about visiting four islands in Hawaii. I have traveled with other ship lines and found this ship and its staff sub-par. Maybe it was because the staff were mostly Americans made a difference. They did not appear to ... Read More
We were very excited about visiting four islands in Hawaii. I have traveled with other ship lines and found this ship and its staff sub-par. Maybe it was because the staff were mostly Americans made a difference. They did not appear to work very hard and some had an attitude (front office staff and excursion). The ship is old, our state room was really stripped down. We finally got a coffee pot after the third day. When the guy brought the second coffee pot I asked if there were some lights we hadn't discovered as it was like a dungeon, he said no. By some miracle I mirror appeared on the wall behind the bed which did help some. We had to ask for wash clothes every day for some reason. The food was ok, wish their were healthier choices. Embarkment was horrible. Rather than have people wait off the ship they let people on and everyone (3000 people) had to find somewhere to sit for about three hours before our staterooms were cleaned. Some of the shore excursions were good, one a little scary due to heavy rains and one the tour guide had no idea of the history of where he brought us (Historic Kona). Waste of time and money, I should have asked for a refund. The luau was really hipped up and a great disappointment. Entertainment was wonderful but the food????? I do not plan on going on a Norwegian ship again. So, now that we are back I began adding up the costs and found some charges from Norwegian I wasn't certain about. I called and was put on hold for one hour and 5 minutes. I hung up and retried to but the recording said the business office closed. So one would assume the office was likely closed while I was on hold for 65 minutes. I would like to write a review on the excursions but cannot find where Read Less
1 Helpful Vote
Sail Date: September 2017
My wife booked this cruise so we could travel the Hawaiian islands with my mother. Mom had a cabin on the 4th deck on the inside. We had an "upgrade" to a room on the 7th deck with a view of a tender boat. At least we had some ... Read More
My wife booked this cruise so we could travel the Hawaiian islands with my mother. Mom had a cabin on the 4th deck on the inside. We had an "upgrade" to a room on the 7th deck with a view of a tender boat. At least we had some natural light. We boarded the ship without a problem and found our cabin. We went up for a drink while waiting for the luggage to arrive. We checked for the luggage around 6:30 PM and found my wife's bag by the door. No sign of my bag. So, we went up for another drink and decided to return to the room after about an hour. We came down the other end of the hallway and saw a single bag about 10 doors down from ours. As we got closer, we saw that it was indeed my bag. I hauled it into the room, thankful that it wasn't lost. It had the cabin number on the bag. At least they got it close to our room, so someone must have read the tag. Later, we asked guest services why the bag wasn't delivered to the room. They said that sometimes things like that happen. OK. Later on the first night, we decided to get a night cap at the Waikiki Bar on the 13th deck. My wife ordered a chardonnay and the bartender said that they didn't have any. The only white wine they had was a white zinfandel. I said, "Really? You're out of chardonnay on the first day of the cruise?" The bartender had some story about the hurricanes causing a shipping issue. I reminded her that much of the chardonnay comes from California. She insisted that she would rather not be having this conversation, and never offered any suggestions. So, we went to another bar and got a chardonnay. Back to guest services where we explained what had happened. The attendant apologized and that appeared to be it, until an officer overheard our story. She produced a voucher for a free bottle of wine, which we gladly accepted. The following day, a bottle of wine appeared in our room, along with a letter from the beverage officer giving her apologies. So this worked out alright for us. I was taken aback by the markup they have on drinks. A 16 oz. Budweiser was $7, plus the 18% "tip" that's added to everything. So even if you get a lousy drink or bad service, they get an exceptional tip. The employees love it since they get a decent wage from the price gouging. I'm sure NCL gets a cut of the "tip." It made me clearly see that NCL is a business first, leaving the customer second. If your wallet is infinitely fat, the ripoff prices won't bother you. Evidence of greed is the giant photo viewing area and a massive jewelry store. Both are likely big profit centers or they wouldn't devote some much deck space to them. Oh yeah, an 8x10" photo costs a cool $25. And cabin cleaning is a cool $15/day/person. Boy! That would really add up across multiple cabins. Lastly, I think the ship is simply too big for some of those ports. It should be about half the size (and the cost). I believe NCL has an "arrangement" with the Hawaiian government since they are the only cruise line available in Hawaii. If we had a choice, we likely would have chosen something other than NCL. Read Less
7 Helpful Votes
Sail Date: August 2017
A few glitches are to be expected and happened, but there discription of the excursion "Rainforest Zipline & Waterfall Adventure" is total fictitious. It is a totally beginner course with very little thrill. I am 73 and it ... Read More
A few glitches are to be expected and happened, but there discription of the excursion "Rainforest Zipline & Waterfall Adventure" is total fictitious. It is a totally beginner course with very little thrill. I am 73 and it was a boring piece of cake. All four in our party felt the same way. When we pointed this out to the excursion director his comment was the discription is appropriate. Not true. We have taken other Zipline tours with NCL and they were great. Do not wast your time on this one. So, stay away from Cagney's, a waste of money. The Brazilian barbecue was excellent and a lot of fun, although you will not want to eat meat for a while after you have had it. I had a great fishing trip while in Kona on the Kona Blue. I caught a 623 pound Marlin. Visit their web sight for details. You take cab to the harbor and they get you back in time so you can return to the ship. We traveled to the cruise on united airlines. We travel a lot and not my first choice in airlines. Wifi did not work coming or going. They did apologize profusely. I think both boarding and leaving the ship went as smoothly as could be expected when you consider they are trying to move 3 thousand people in a short amount of time. I would advise that you board in the last hour before the ship embarks so you can go directly to your cabin and not have to sit around and eat or drink, when you board. Otherwise enjoy Oahu a little longer. I would avoid the ship's transfer from the airport to the hotel. It took us 1 hour and 15 minutes on the shuttle with several stops before our hotel. A cab takes about 22 minutes for the same trip and with 4 of us it was much less expensive. Lloyd E. Read Less
Sail Date: June 2017
thought this would be a good way to see Hawaii. we were wrong. due to physical ability of my wife and i we were not able to take part in most of the shore excursions. most of the ones we wanted left right after the ship docked and made ... Read More
thought this would be a good way to see Hawaii. we were wrong. due to physical ability of my wife and i we were not able to take part in most of the shore excursions. most of the ones we wanted left right after the ship docked and made it hard for us to get up and get going. missed the departure of one of the ones we signed up for and there was no refund available. lost trip and $200. Food was good most of the time, but had trouble getting reservations to some of the specialty restruants. always seemed a hassel to get back on board with all the security checks..always had to dump out some water. (if we show them we drink it we should keep it. Most cruises don't charge for soda, this cruise did, but gave you all the juices or tea. soda isn't any more expensive. Read Less
2 Helpful Votes
Sail Date: May 2017
.We have been on more than 20 Celebrity cruises, but this was our first cruise on Celbrity Solstice. We wanted to see Hawaii, as well as enjoy a repositioning cruises. We have always enjoyed the evening's entertainment, especially ... Read More
.We have been on more than 20 Celebrity cruises, but this was our first cruise on Celbrity Solstice. We wanted to see Hawaii, as well as enjoy a repositioning cruises. We have always enjoyed the evening's entertainment, especially the production shows, but not this time. The production shows were the worst we have ever seen on a Celebrity cruise. The food was fine, but if you want something from the grill, you have to walk outside, half the distance of the ship. This you have to do in the wind and cold and hope you get back to your table with warm food and everyone else already not done eating. On the positive side, the captain was outstanding, on the bridge keeping our sailing safe and comfortable , giving a talk on the building of the Solstice, and a member of the "Liar's Club". All the service personnel were excellent, going out of their way to be of assistance. Read Less
6 Helpful Votes
Sail Date: March 2017
If one wants to see several islands without having to pack up and move this is the way. Hawaii is beautiful, day and night. Cruising made getting around easy. The cruise itself was ok. Did NCL 3 day tour of Oahu before cruise. It was ... Read More
If one wants to see several islands without having to pack up and move this is the way. Hawaii is beautiful, day and night. Cruising made getting around easy. The cruise itself was ok. Did NCL 3 day tour of Oahu before cruise. It was excellent, great driver/tour guide. Was able to stay at Cultural Center for Luau and get other transportation back to hotel. The ship only has 2100 guests so it was not a long way from one end to the other. It was updated recently so it looks and feels nice. we had a cabin on deck 4 with an oceanview. The room was fine for the little time we spent there. Room steward was attentive and remembered our names. Dining was good at best. Buffet was the normal madhouse. Did no specialty dining. Most evening meals were in Sky, the casual main dining room(shorts/tshirts allowed). Had no problem walking up around 630 to 7 and getting a table. Having a different waiter was difficult. we did get same waiter 3 nights and that worked much better. Food was average. On appetizers that had shrimp they were cut in half lengthwise and then 3 pieces were used. Food was well presented, it just didn't have any wow. Ordered a bottle of wine, the wine steward in opening it, pulled the cork which ended up on floor and splashed a lady at next table. The entertainment was probably the best thing on this ship. Singers and dancers were very good. Comedian was funny. Smokers were sent to an open air bar, rear of ship, deck 13. when ship is underway it gets breezy at best. for cigar smokers it was a challenge. We toured islands by ourselves. On Maui and Kauai we rented a car and saw the major sites at our own pace. Traffic can become congested and cause you to be late. On last day at Kauai, we traveled north and no traffic problems but on return we were stopped or crawling most of the way back. We made last shuttle from car rental to ship. On Hawaii we made arrangements with Island Wide Family Tours(islandwidefamilytours.com). They took us on private tours in both Hilo and Kona. Kyle guided us both days and did a wonderful job. never felt rushed, he took an interest in what we wanted to see and do. Snorkeling was new to us and he got in the water at 2Step to make sure we were comfortable. Now that we have toured Hawaii, found some places we really enjoy, on return we would stay put. Read Less
4 Helpful Votes
Sail Date: February 2017
This cruise was a once in a lifetime experience. I read the reviews online. The excursions seemed exciting. The ship looked beautiful. Our connections were great. Our agent from NCL lined everything up perfectly. Our hotel in Waikiki was ... Read More
This cruise was a once in a lifetime experience. I read the reviews online. The excursions seemed exciting. The ship looked beautiful. Our connections were great. Our agent from NCL lined everything up perfectly. Our hotel in Waikiki was more than we expected. It was Oceanview and lovely. We had time to explore the beach area. What a wonderful start! Embarkation went very smoothly. There was a line but it went quickly. We had to wait about 3 hours to go to our cabin since the suitcases weren't delivered. It would have been nice to have a welcome aboard with at least reduced price drinks and appetizers. That didn't happen. Our cabin was small but sufficient. The problem was they did not get serviced until 6-7 at night so we had messy rooms and no clean towels, even after being gone all day. The food was what we expected, good but not great. Now the dining staff (not any Hawaiian natives) bordered on being rude. The one waiter corrected my friend's pronunciation of "tomato", not once but 3 times. Some of the staff were pleasant but some were doing you a favor to wait on you. Obviously we picked the excursions. The Road to Hana was all day but our driver was excellent and made it a pleasure. The Waimea Canyon trip was 2 hours there and back. They stopped for bathroom breaks and to buy souvenirs. It was a wasted day in my opinion. The Canyon was gorgeous and we were lucky to see the fog lift so we could see it. The Luau was good except the seating made t difficult to watch. Read Less
3 Helpful Votes
Sail Date: December 2016
we have been on this particular cruise many times. Good points: the food and service is vastly improved over the past few years. Bad points: we will never get a cabin on NCL that has a window view. The window was never cleaned on the ... Read More
we have been on this particular cruise many times. Good points: the food and service is vastly improved over the past few years. Bad points: we will never get a cabin on NCL that has a window view. The window was never cleaned on the outside the entire trip. Even when we boarded the window was filthy. Really distorts the view. In a nut shell, a great way to see Hawaii. Just remember, you are staying on a ship that compare to a budget motel. They charge for everything. They will not even allow you to bring your own bottled water on board, but will sure sell it to you for $5.50 per liter bottle. My wife wants to give them another chance on another ship, but I'm hedging. I'd much rather be on a Disney cruise where the service, food, cabin, entertainment and activities are way above NCL's, and the price (when adding all NCL's extra charges) is not that much above, Read Less
2 Helpful Votes
Sail Date: October 2016
We were a little disappointed with this cruise as we were looking forward to it for 12 months. Did not seem to have any time to relax onboard as we seemed to be forever taking shore excursions, which you have to do to see the islands. All ... Read More
We were a little disappointed with this cruise as we were looking forward to it for 12 months. Did not seem to have any time to relax onboard as we seemed to be forever taking shore excursions, which you have to do to see the islands. All the island tours are very similar and the commentary from the drivers (tour guides) is the same on every island. (Tuned out on the comments after hearing about Captain Cook and sugarcane, coffee and pineapple plantations, which are now all rundown and closed) Cabins (balcony) were quite good, the refurbished ship was nice, dining was not to our liking (had to ask about a lot of the meals) the Entertainment was very good, BUT the price of Alcohol was outrageous (the cheapest bottle of wine was $us 36 which converted to $aus 44 (bottles of wine on the islands were in the vicinity of $us 15) We booked the shore excursion through Roberts rather than the ship and saved a lot of money, but as I said you see 1 island and you've seen them all. We come from Australia and were so disappointed in their beaches, ours are just so much better. Read Less
10 Helpful Votes
Sail Date: September 2016
My wife and I were going on a vacation to Hawaii and my wife wanted to see all of the major islands (no children). Our choice was to pack up every couple of days and arrange flights between islands along with rental cars, or take a cruise ... Read More
My wife and I were going on a vacation to Hawaii and my wife wanted to see all of the major islands (no children). Our choice was to pack up every couple of days and arrange flights between islands along with rental cars, or take a cruise around the Hawaiian islands. We found only one cruise that originates in Hawaii and goes to all of the major Hawaiian Islands, the NCL Pride of America. You depart and arrive back to Honolulu. The itinerary is great. Two days in Maui with an overnight, one day in Hilo, one Day in Kona, and two days in Kauai with an overnight. The ship only sails at night so there are no full days at sea. As this cruise is a 100% American cruise and never leaves US waters, there is no casino and no bingo (for money). We took the cruise to see all of the islands, and were not disappointed! The excursions from the cruise ship were excellent. We only needed to use a tender from one port. All the others, we docked on shore. The cabin was very small, especially by the new cruise ship standards. The shower was barely big enough to turn around in! The one thing that caught our attention was that the crew were almost all 100% American Citizens or resided in the US. This was quite different than all of the other cruises that we have been on, as the crew on those ships was mostly international and had almost no crew from the US. On all other cruises, our room steward introduced him/herself as soon as possible and made themselves available to us. On this cruise, even after 7 days, we never met or knew the name of our room steward. Just not as hospitable as other cruises we have been on. I was quite surprised at the main dining rooms. These have typically been no charge dining facilities. Not so on this cruise. If you wanted something special on the menu, even in the main dining rooms, there was a charge. Now don't get me wrong, you can eat for no charge in the main dining rooms, but the better entrees are all for purchase! On all other cruises, there has always been an evening where we had a Lobster Tail. Not on this cruise. That is a for purchase option. As far as entertainment in the evening, this was great. The theater was more than adequate to hold audiences at 7 pm and 9 pm. We went only to the 7 pm shows so can not talk about the later night shows. There was a magician who was excellent as well as a comedian, and of course, the variety shows put on by the cruise company. All were fantastic. As we were most interested in visiting the islands, the service issues we had did not affect the way that we felt about the experience. It was really a great way to see all of the islands! Read Less
3 Helpful Votes
Sail Date: December 2015
This was our first trip to Hawaii and thought a cruise going to four islands would be a good way to get a overview of Hawaii. Here are the high and low points of our travels. Good Our cabin on deck 4 port had ample space for clothes ... Read More
This was our first trip to Hawaii and thought a cruise going to four islands would be a good way to get a overview of Hawaii. Here are the high and low points of our travels. Good Our cabin on deck 4 port had ample space for clothes and our steward (Gerry) was fantastic. Shore excursions were well organized and left within five minutes of the meeting time. The actual excursion varied from extremely good to miserable. Our three best were Maui Ocean Center, Maui Beach Day and Blue Hawaiian Helicopter tour on Kauai (self booked). OK tours were Volcano National Park, Kona Mocha and Way To Long was the tour to Plantation on Maui. Entertainment in the Hollywood Theatre was very well done (for the most part). Food on the ship was good and at specialty restaurants it was exceptional. Bad !!! They say the Pride of America was built in 2005. If find that very difficult to believe. 90% of the windows we saw had cracked seals on the outside which made seeing the beautiful water difficult to impossible. In addition none of the windows looked like they were washed since 2005. Tile work on deck 11 in the pool area was chipped and dirty. Ceiling heights in dining rooms and buffet area were low compared to other cruise ships. Staff in the dining rooms did not learn about proper serving and often reached over and in front of us to serve and clear dishes. Easy to fix if someone would give them training. Lots of rocking during movement between islands. Not sure the stabilizers were working or adequate for the ship. Very bad !! Laundry service was down for 2 1/2 days. The ship came into Kauai 2 hours early so sheets, towels, linen could be sent out for cleaning. Our toilet and the toilets on deck 5 (not sure about the rest) were non functioning for 6+ hours. I reported it to our steward and the front desk. There was a sewer smell in the hallways on and off throughout the entire trip on deck 5 and 6. The smell was usually by the elevators. NASTY Read Less
2 Helpful Votes
Sail Date: May 2015
Inside Superior cabin fine although a few bits and pieces were coming apart. The main dining room was claustraphobic and disorganised, although our table stewards were great the service was slow. We were also seated right next to open ... Read More
Inside Superior cabin fine although a few bits and pieces were coming apart. The main dining room was claustraphobic and disorganised, although our table stewards were great the service was slow. We were also seated right next to open service area which was disgusting we complained. It seems as though they have tried to push to many tables into the main dining room. The entertainment was great with the ships crew giving it their all. She is showing her age yet compared with the Rhapsody its chalk and cheese. Overall a bit tatty. Did not start too well Very late departing due to maintenance on propeller. Terrible at Papeete as we arrived on mothers day and Sunday so everything was shut, they could have swapped with Moorea which was excellent (leaving Moorea they dawdled to Papeete so it could have easily been switched). Excellent service from Service Desk so helpfull,a wheel came off our suitcase they tried repairing it to no avail, they gave us a brand new suitcase Not enough waiters at bar area also prices a bit steep, apparently price rise before we embarked. Disembarkation was excellent. Read Less
1 Helpful Vote
Sail Date: October 2014
We booked this crusie because it went to all the islands.. The hawaian people are so very eager to show us their beautiful land and tell us about their culture.. We enjoyed this part of the cruise very much and this was a very rleaxing ... Read More
We booked this crusie because it went to all the islands.. The hawaian people are so very eager to show us their beautiful land and tell us about their culture.. We enjoyed this part of the cruise very much and this was a very rleaxing trip for us. We leanred so much about this area of our United States.. The food in the Liberty dinning room was just average at best.. Nothing at all special as it had been on Carnival Magic and Celebrity Millennium The food on both of these ships was fantatic and quality food and presentation.. We were very disappointed with the service in the Liberty dinning room also.It was very slow and we did not feel at all special as we had on both Carnival and Celebrity.. We also would have liked to have the ice cream machine open 24 hours .. It was closed alot of the time. The balcony room we had was very clean and our steward Manny was very good and eager to please us. e did think the room was a bit small compared to our other cruises.. We very much enjoyed our excursions and the tour guides on all the excursions were fantastic. We Zip lined in Kauai and oved it we did the Canopy zip line ..It was awesome and both Bundy and BJ were all about safety .. We did the downhill bike adventure ride in Maui this was great and again the guides Ben and Louie were all about safety and making a very nervous lady at ease.. It was an awesome 16 mile ride even in the rain..Seeing the Hawaiian islands was truly a trip of a lifetime but the ship's food and staff just average. Read Less
Sail Date: September 2014
Traveling to Honolulu on the day of departure from Sydney on Ha452 Hawaiian Airlines was good and comfortable and when we arrived in Honolulu picked up our bags and made our way to the Hawaiian Taxi Service which took us to the Pier2 in ... Read More
Traveling to Honolulu on the day of departure from Sydney on Ha452 Hawaiian Airlines was good and comfortable and when we arrived in Honolulu picked up our bags and made our way to the Hawaiian Taxi Service which took us to the Pier2 in Oahu we were their in plenty of time. We came into the Terminal in Oahu we are gold class so we got on board with no trouble at all after that things started to go down hill you might say, Windjammer buffet was serving so went there and ended up going there quite a few times after that because the food there was better than going to the main dinning area.We did find the waiters did a good job serving us but the food was luke warm to cold and lacked taste.We have been on Rhapsody of the Seas before and noticed a big let down in service everywhere.Also we ended up eating twice at the Chops Grill and a big welldone to the staff and waiters you did a good job both times you pay a fee of 30usd pp it was worth it,and then we also went one night at the Giovanni,s Table it was great as well and you pay 20usd/pp but well worth it. Port excursions we had three tours which we booked online before we left home and found them very enjoyable and informative.Sydney was a nightmare with all that work going on at terminal .Altogether not happy with Royal Caribbean so we will not be back. Read Less
Sail Date: January 2011
First let me say that this is cruise #18 for me and my wife. We've been on many different cruises and with many cruise lines. So we have a perspective from which to evaluate this cruise. The cruise had its good and not so good ... Read More
First let me say that this is cruise #18 for me and my wife. We've been on many different cruises and with many cruise lines. So we have a perspective from which to evaluate this cruise. The cruise had its good and not so good points. First the good: The shipboard entertainment was exceptional. The ship was also very clean and our room quite nice with a balcony. Room size was typical of these type ships. The ship was quite large and rode very smoothly. About 2100 passengers. Now for the not-so-good: They had several specialty restaurants for which you paid an extra $15 to $25 per person to use. The food at those restaurants was OK but not spectacular in any sense. The Italian specialty restaurant was awful. Similarly, the food in the main restaurants was OK but certainly not that special. The senior crew members and the officer staff of the ship were quite nice and friendly. They got it. The crew, however, the ones with whom most folks come in contact every day, were for the most part disinterested, distant and not that welcoming. They did not smile very much and seemed not to be enjoying what they did. The entire crew appeared to be USA nationals. All the service staff appeared to be US citizens and their friendliness was not the same as many other ships we have been on with international crew members. Considering the entertainment which was superior, I would rate this cruise with a 6 on a scale of 10. Without considering entertainment, I would rate it a 4 at most, on a scale of 10. Read Less

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