4 Helpful Votes
Sail Date: May 2017
This was our 13th cruise with RC and our second on the Radiance. The ship was in good condition (NOT a rust bucket as one person described it). The cruise can be divided into three phases. #1 Getting on the ship in Hawaii was very ... Read More
This was our 13th cruise with RC and our second on the Radiance. The ship was in good condition (NOT a rust bucket as one person described it). The cruise can be divided into three phases. #1 Getting on the ship in Hawaii was very stressful after flying over from the east coast but it was not RC's or the ships fault. Boarding was delayed by our wonderful Govt. agencies that wanted to assert their power. Getting off the ship in Vancouver was a disaster as there were three ships in port and the facility could not handle 15,000 passengers trying to get on and off the three ships at the same time. We hope you never have to experience a situation like this. #2 The port visits (Tours) were very nice, weather was great and the tenders were very efficient. #3 Cruising from Hawaii to Vancouver wasn't great, very cool and the seas were a little choppy. The service on the ship was great, the crew did a very good job. Food in the main dinning room was ok I would say average nothing to right home about. The Windjammer food was typical of every ship we have been on with RC, good with a large variety to choose from. Staff in the Windjammer were very attentive. Our waiter and asst. waiter in the main dining room did a fantastic job We stayed in a GS, the cabin was in great condition and our attendant took very good care of us. Cabin #1534 We did not take in a lot of the shows but the ones we did see were very good. Read Less
5 Helpful Votes
Sail Date: May 2017
we were in cabin 1588 on tenth deck. The Radiance has been done over and everything is so new in the cabins. The Embarkation was really bad but no fault to the crew. Disembarkation in Vancouver was horrible. Trying to get 2000 people ... Read More
we were in cabin 1588 on tenth deck. The Radiance has been done over and everything is so new in the cabins. The Embarkation was really bad but no fault to the crew. Disembarkation in Vancouver was horrible. Trying to get 2000 people upstairs using one elevator People coming on to the ship were coming down same elevator. There should have been security around to help with crowd control. But other than that we had a good time on ship. They brought on a RCMP person to give talks for a hour each morning. He was from Alberta and very interesting. Food was great. All you have to do is ask for something special. The four of us asked the second night for shrimp and we got shrimp the next 10 evenings. Lobster night was great. Husband really enjoyed the desserts. The servers were so helpful and kind to us seniors. Read Less
1 Helpful Vote
Sail Date: April 2017
We just completed a cruise on NCL Pride of America sailing the Hawaiian Islands. We are the reunion planners for a Navy ship and had 22 people joining us for this cruise and a tour of Pearl Harbor & military sites. While dealing ... Read More
We just completed a cruise on NCL Pride of America sailing the Hawaiian Islands. We are the reunion planners for a Navy ship and had 22 people joining us for this cruise and a tour of Pearl Harbor & military sites. While dealing with the Group Agent for NCL I kept asking for answers via email for my reference if needed which he never did. We, as a group, experienced poor food in the dining room and buffet; as well as in one of the specialty restaurants. Also, the service was extremely poor…….in the dining room we were told there was 1 server per 16 tables. Many dishes from one course were never cleared before the next course was served. There were many items out of order for several days…………ice machine, ice cream machine, drink machines, toasters, and some toilets. In the buffet there was just one person making omelets while 15 people waited; even tho there was a second omelet grill to use. One morning in the buffet an officer was reprimanding a staff person in front of passengers. We had a balcony cabin which was nice but the bed placement could have been better…….it was in the middle of the room so you had to constantly keep walking around it. The bathroom was very roomy with a good shower. Our cabin steward great……we voted him our “vacation hero”. I doubt we would cruise with NCL again as have had better experiences on other cruise lines. Read Less
4 Helpful Votes
Sail Date: April 2017
Had 4 days in Honolulu before the cruise. We had Leo as our tour guide. He was wonderful, very knowledgeable & funny. The Waikiki Beach Marriott Resort Hotel was breathtakingly beautiful. We had the ocean view but limited view as other ... Read More
Had 4 days in Honolulu before the cruise. We had Leo as our tour guide. He was wonderful, very knowledgeable & funny. The Waikiki Beach Marriott Resort Hotel was breathtakingly beautiful. We had the ocean view but limited view as other hotel was blocking most of it. Embarkation onto the ship was fast & easy as our luggage was taken from Hotel to the ship while we were on tour. We did not get the free transfer, they said I did not call for it early enough, so be sure & do this. It cost us $35. to get out own through Roberts Hawaii Express Shuttle. On board the ship, All the staff was wonderful, the ship was beautiful. The food was really a good selection & tasty. The excursions exceeded my expectations. All of the guides were very knowledgeable & funny. The staff on board made us feel like VIP's. We had wine, champagne, water, snack, delivered to our cabin daily. Invitations to the VIP receptions, & Sail away party. Overall a GREAT experience. Read Less
4 Helpful Votes
Sail Date: April 2017
We chose this cruise because we wanted to see the Hawaiian Islands, not spend four or five days cruising to Hawaii. Bottom line up front: Norwegian needs some competition on this route. NCL is the only cruise that regularly just cruises ... Read More
We chose this cruise because we wanted to see the Hawaiian Islands, not spend four or five days cruising to Hawaii. Bottom line up front: Norwegian needs some competition on this route. NCL is the only cruise that regularly just cruises the islands. The result is they have gotten too complacent. The impression give is they don't care. It is in the little things as well as the big ones. You board on a Saturday, starts at noon. However the way they operate this ship is your room will not be ready before 4 pm, and your luggage will not be available before about 7 pm. This is because the rooms are not made up before then. if NCL would just tell you that then you would have boarded with a minimum of carry ons, and had an easier time of it, or waited to board at the last minute. The first day, i.e. while you are waiting for your room and luggage, they have a series of briefings of what services are available, what shows , etc. However on our cruise the directors of the activities or services could not be bothered with showing up to brief. so off to lunch in the buffet, right? Except that the ice and drink machines don't work. The staff is friendly, competent and good at what they do, it is the management that appears to be bored with their jobs. Each night the entertainment is posted to start at certain times and venues on the ship, except they don't, the entertainers are off bsing with one another or guests and don't start until 20 minutes or so after the posted time. yes I know about "Hawaii time", that is not what this is it is a total indifference to the guests, supported or enabled by a lack of supervision from the staff. The food is good, and in the specialty restaurants, it is excellent. The tours were all good, the only problem is the Grayline tours on Maui don't have enough buses to support the number of guests, so be prepared to be "left behind" and then stand around for a while as they scramble. Yes we talked to customer service about all of this, got a very nice meal comped to us. If this is your first cruise, do not be put off by the experience, most other cruises and cruise lines do a much better customer service experience. Read Less
4 Helpful Votes
Sail Date: March 2017
We chose Pride of America as it seemed to be the best and easiest way to see Hawaii and the islands. Getting on the ship was very easy and we were on just after 12.15 (lunchtime). However, we heard (after a few hours wait) they were doing ... Read More
We chose Pride of America as it seemed to be the best and easiest way to see Hawaii and the islands. Getting on the ship was very easy and we were on just after 12.15 (lunchtime). However, we heard (after a few hours wait) they were doing a full sanitation of the ship and we didn't get to out cabins until almost 5.00pm. As we did not have access to the cases we were unable to use the pool or sit in the sun. The only thing left was to drink and sit and read. I whilst I am a great believer in ensuring the ship is clean I believe NCL should have offered us a complimentary drink (at least) for the inconvenience. Overall we have very few problems with the cruise with the food, accommodation, entertainment, cleanliness being of a high class throughout the cruise. The only complaint I have is the cost of drinks, especially water. No one explained to us that there was a water package in place for which we could buy 12 litres for $28 (+ tax + gratuity of 18% taking it to over $34) which made a litre almost $3 a litre. Not a vast amount but you need to buy 12 litres for a 7 day cruise. However, because we didn't find out about this we bought a 1 litre bottle which cost $6.50!. How they can sell water for $6.50 a litre when it costs $1 at the local ABC store is beyond me. They will also not allow you to bring water on board which we found out when we came on board in Maui with water we had bought and had to dump. They claim it is for security like at airports but they don't stop you bringing sun tan lotion and liquid medicines on board, both of which would not be allowed (if over a certain size) at airports. It is to ensure you pay over inflated prices for their water. The best thing to do is to take a water bottle on board and fill it up from water stations in the Aloha café and this will save a lot of money. We had an ocean view cabin which is small in comparison to Celebrity, Princess and Royal Caribbean cabins and they all seem to accommodate and extra 2 beds which fold down from the walls. As the cabins are narrow the only way to get into bed is bending forward at the waist as the wall beds do not allow you to stand straight. If you have a bad back this might be difficult. The drinks also seems expensive but it is 2 years since we last cruised so it might be the same on other cruise ships. Eg, 2 cocktails would cost about $26 with tax and gratuity included and 2 beers would be about $16 again with tax and gratuity. There is only one place on the ship to get draught beer but it is the local beer from Hawaii. The lager type beer was fine but I didn't like the darker beers that much. The times in the ports are very good and there is plenty to do off ship but, as with all cruises, it is better to sort them out yourself in advance rather than use the ship as it will be much cheaper this way. We hired a car in most ports and, depending on the types of car usually costs from $46 to $60 a day for 2 of us, plus petrol. The roads are generally very easy to drive and the car hire company usually offers free shuttle from the ship. This cruise is a great way to see lots of Hawaii and we would recommend it to everyone, with just one or two reservations Read Less
6 Helpful Votes
Sail Date: March 2017
If one wants to see several islands without having to pack up and move this is the way. Hawaii is beautiful, day and night. Cruising made getting around easy. The cruise itself was ok. Did NCL 3 day tour of Oahu before cruise. It was ... Read More
If one wants to see several islands without having to pack up and move this is the way. Hawaii is beautiful, day and night. Cruising made getting around easy. The cruise itself was ok. Did NCL 3 day tour of Oahu before cruise. It was excellent, great driver/tour guide. Was able to stay at Cultural Center for Luau and get other transportation back to hotel. The ship only has 2100 guests so it was not a long way from one end to the other. It was updated recently so it looks and feels nice. we had a cabin on deck 4 with an oceanview. The room was fine for the little time we spent there. Room steward was attentive and remembered our names. Dining was good at best. Buffet was the normal madhouse. Did no specialty dining. Most evening meals were in Sky, the casual main dining room(shorts/tshirts allowed). Had no problem walking up around 630 to 7 and getting a table. Having a different waiter was difficult. we did get same waiter 3 nights and that worked much better. Food was average. On appetizers that had shrimp they were cut in half lengthwise and then 3 pieces were used. Food was well presented, it just didn't have any wow. Ordered a bottle of wine, the wine steward in opening it, pulled the cork which ended up on floor and splashed a lady at next table. The entertainment was probably the best thing on this ship. Singers and dancers were very good. Comedian was funny. Smokers were sent to an open air bar, rear of ship, deck 13. when ship is underway it gets breezy at best. for cigar smokers it was a challenge. We toured islands by ourselves. On Maui and Kauai we rented a car and saw the major sites at our own pace. Traffic can become congested and cause you to be late. On last day at Kauai, we traveled north and no traffic problems but on return we were stopped or crawling most of the way back. We made last shuttle from car rental to ship. On Hawaii we made arrangements with Island Wide Family Tours(islandwidefamilytours.com). They took us on private tours in both Hilo and Kona. Kyle guided us both days and did a wonderful job. never felt rushed, he took an interest in what we wanted to see and do. Snorkeling was new to us and he got in the water at 2Step to make sure we were comfortable. Now that we have toured Hawaii, found some places we really enjoy, on return we would stay put. Read Less
11 Helpful Votes
Sail Date: March 2017
Norwegian has got to be the top of the heap for cruises. The Pride of America is just the right size ship. You're fairly near to all dining areas and entertainment venues. Excellent Specialty restaurants, especially Cagney's ... Read More
Norwegian has got to be the top of the heap for cruises. The Pride of America is just the right size ship. You're fairly near to all dining areas and entertainment venues. Excellent Specialty restaurants, especially Cagney's Steakhouse. The crew is extremely nice and the freestyle sailing is wonderful. You do everything when you want to not when some cruise director pushes you to. They do Hawaii very well, and I would recommend booking a suite when and if you chose this cruise. As we are Senior Citizens, Shore excursions were chosen to limit physical activity on our part. The whale watching and sunset cruise was wonderful. Being in a suite you have priority boarding and disembarking at most every excursion. If you are young and healthy, they have great volcanic excursions and hiking and snorkeling excursions. Pearl Harbor and the Honolulu city excursions are also a must. Finally you must book the whale watching and luau excursions if you do nothing else on this cruise. I have been reluctant to cruise for many years, but would consider cruising with Norwegian at anytime in the future. Read Less
13 Helpful Votes
Sail Date: March 2017
We really enjoyed the cruise. The food was very good. I'm not sure if I'd go back to Cagney's Steakhouse or La Cucina as it seemed to be the same as elsewhere. The service staff were excellent- bright- cherry-helpful ... Read More
We really enjoyed the cruise. The food was very good. I'm not sure if I'd go back to Cagney's Steakhouse or La Cucina as it seemed to be the same as elsewhere. The service staff were excellent- bright- cherry-helpful & funny! Just loved them! Although on the small size I felt the room had everything we needed and seemed in a good location-Stern 10154 There were several things I didn't like including the cost of drinks $7-14 each and the extra service charge of $13.50 per day per person. This is on top of the tip of our cabin stewarts etc. Overall, the Hawaiian Islands are the best and each island has its own charm and cruising was the easiest way to circumnavigate the main 4. There are lots of optional excursions and I really support taking as many as possible. Unfortunately, there did seem to be too many people (ie 49 on a bus) on most excursions. Lots of people with no "down/contemplation time" at each place. Read Less
18 Helpful Votes
Sail Date: March 2017
We chose this cruise on the advice of our travel agent, after we decided to go to Hawaii for my 60th birthday, and after Pearl Harbor and not being avid surfers we had no idea what was on offer! We were brilliantly surprised....... the ... Read More
We chose this cruise on the advice of our travel agent, after we decided to go to Hawaii for my 60th birthday, and after Pearl Harbor and not being avid surfers we had no idea what was on offer! We were brilliantly surprised....... the ship is very luxuriously appointed, the itinerary was spot on with the cruising taking place mostly at night and waking at a new port most days. The staff were very friendly, the service was very attentive and the attention to detail couldn't be faulted, it was a fantastic way to see the other islands and anyone who just goes to Oahu, and thinks that Waikiki is the bees knees, you miss out on the best of the islands. The excursions were many and varied and catered for all ages. Embarkation was very busy but controlled and we had a hiccup with one bag going somewhere else ! The cabin was clean and cleverly designed, entertainment was OK, not much in the way of movies, and anyone under the age of 40 would struggle for entertainment, and if I have to give one negative it would be the cost of alcohol on board, which was to my view vastly overpriced especially as there are stringent rules disallowing any liquids brought on board. That said, we had a fantastic time, thank you to the staff. Read Less
4 Helpful Votes
Sail Date: February 2017
This cruise was a once in a lifetime experience. I read the reviews online. The excursions seemed exciting. The ship looked beautiful. Our connections were great. Our agent from NCL lined everything up perfectly. Our hotel in Waikiki was ... Read More
This cruise was a once in a lifetime experience. I read the reviews online. The excursions seemed exciting. The ship looked beautiful. Our connections were great. Our agent from NCL lined everything up perfectly. Our hotel in Waikiki was more than we expected. It was Oceanview and lovely. We had time to explore the beach area. What a wonderful start! Embarkation went very smoothly. There was a line but it went quickly. We had to wait about 3 hours to go to our cabin since the suitcases weren't delivered. It would have been nice to have a welcome aboard with at least reduced price drinks and appetizers. That didn't happen. Our cabin was small but sufficient. The problem was they did not get serviced until 6-7 at night so we had messy rooms and no clean towels, even after being gone all day. The food was what we expected, good but not great. Now the dining staff (not any Hawaiian natives) bordered on being rude. The one waiter corrected my friend's pronunciation of "tomato", not once but 3 times. Some of the staff were pleasant but some were doing you a favor to wait on you. Obviously we picked the excursions. The Road to Hana was all day but our driver was excellent and made it a pleasure. The Waimea Canyon trip was 2 hours there and back. They stopped for bathroom breaks and to buy souvenirs. It was a wasted day in my opinion. The Canyon was gorgeous and we were lucky to see the fog lift so we could see it. The Luau was good except the seating made t difficult to watch. Read Less
15 Helpful Votes
Sail Date: February 2017
We wanted to get a taste of several islands without the hassle of flying between each.The cruise was an unpack once option that allowed us to spend time on 4 islands.We booked an ocean view cabin with a large window.We saved a considerable ... Read More
We wanted to get a taste of several islands without the hassle of flying between each.The cruise was an unpack once option that allowed us to spend time on 4 islands.We booked an ocean view cabin with a large window.We saved a considerable sum by not choosing a balcony room, after all the ship sailed at night for majority of cruise and was in port most days where only view was of containers, warehouses and fuel tanks. We didn't pay for the expensive additonal dining package as the variety of included dining options was enough. We were disgusted by the gluttony shown by many passengers at the Aloha cafe ( buffet with plastic plates) so only ate there twice.Mostly we ate at Skyline or Liberty restaurants. The food offered was very good and the nightly shows in the lounges and theatres were entertaining. It's best not to board ship until after 3pm, better to spend day elsewhere as access to cabins isn't allowed until around 4pm We booked our shore excursions independently as those offered by NCL were expensive.Alcohol is also expensive on the ship Read Less
3 Helpful Votes
Sail Date: January 2017
The food was lackluster, served lukewarm. The first day I ordered a Ceasar salad with anchovies (preference was asked) - I was served a piece of salmon on a bed of spinach leaves with the explanation "we don't have any ... Read More
The food was lackluster, served lukewarm. The first day I ordered a Ceasar salad with anchovies (preference was asked) - I was served a piece of salmon on a bed of spinach leaves with the explanation "we don't have any anchovies". Even the specialty restaurants, for the most part (Cagney was the best meal of the week), were disappointing - we would then visit the Aloha buffet to supplement. At East/West restaurant when the mgr came to inquire about our dinner and we told him why we didn't eat it, he just turned and walked away! Took until mid afternoon to have our cabin made up. When pull out bed was open, the cabin was "all bed", that would have been fine if it was put back quickly the next day. Got conflicting information from ship staff on questions that others must have asked many times. My friends and I made our own fun of course, but the cruise was disappointing. There weren't any announcements about the whale watching we expected. We had sailed on NCL out of Barcelona a few years ago and that trip was very nicely done - so is it the Pride of America staff? lack of training? or? Read Less
10 Helpful Votes
Sail Date: January 2017
In short, we wanted to visit several of the islands without having to spend all of our time in airports, or packing and unpacking. This cruise filled that bill, but things like the ships food did not meet any kind of cruise expectations. ... Read More
In short, we wanted to visit several of the islands without having to spend all of our time in airports, or packing and unpacking. This cruise filled that bill, but things like the ships food did not meet any kind of cruise expectations. We did extend the cruise with the NCL three day pre-cruise tour of Oahu, which was worthwhile. TIPS- Bring some cheap refillable water bottles for your shore excursions. NCL does not allow any bottled water, soda, beer, or empty water bottles to be brought on board ship. Price for bottled water on the ship is $3.95 for a 12 oz bottle. If you are flying out immediately after the cruise, try to get a late evening flight. You have to be off the boat before noon anyway, and we caught the first shuttle to the airport (about 8 am), rented a car, and spent the day seeing things like the North Shore, and Punchbowl Cemetary. There is value in booking your shore excursions through NCL. The wife fell in the surf on the Road to Hana excursion and hurt her wrist. We visited the ships doctor that evening (normally $149 for an office visit) for a checkout. We were told that since the shore excursion was booked through NCL we were covered by their insurance. No charge for the office visit. We had to go ashore for x-rays, and NCL is supposed to pick up whatever costs our insurance company does not cover. If you arriving a day early, NCL does not provide any airport to hotel shuttles. Use a shuttle service like King Airport Shuttle. Cheaper than a taxi, excellent service, and you can arrange for them to provide a lei greeting. If you still need some souvenirs when you get to Kona, take the K-Mart shuttle. They actually have a fairly nice souvenir area with good prices. Shuttle is free, and there is a mall next door with a number of stores. Ask the driver how to get a free shopping bag at K-Mart. GOOD THINGS The ship serves as a floating hotel/transfer service. No long airport waits or daily repacking if you want to see multiple islands....Cabin was small but clean....Arrivals and departures were on time....Check in at the dock was quick and easy...Captain made sure we could see lava flow when we went by at night. Very neat to see... BAD THINGS Communication is terrible...Web page needs to be redone. Hard to find info, and we booked and paid for two shore excursions on same day based on web page info. Night before excursions got a call saying that there was not enough time between excursions and we needed to choose which we wanted to go on. Why wasn't this caught when we booked on web site?...Pre-cruise info said we needed to check in with NCL rep at hotel. NCL didn't know anything about any check in. Rep was worthless. Asked her about leaving flowers at Arizona memorial and was given totally incorrect info....Getting ready for first day of tours on Oahu, we had to find our tour bus driver in hotel lobby. No organization...Last day on ship, we were to be out of cabin by 8:30 and wanted to catch first shuttle at 8:00 but my diabetic sister needed breakfast. Daily newsletter said breakfast buffet started at 6:00 or 6:30 depending on which page you read, TV said 6:15. Buffet opened at 6:15. Got off ship, and no directions about where to meet shuttle. Had to ask a security guard where to catch shuttle. Food was bad. If this were a local restaurant one visit would be enough. Had breakfast at the buffet (menu did not change). Only one meat available for omelets, and the 'eggs' were a disgusting looking slurry with solids attached around the edges of the container. One day had breakfast at Skyline. Same omelet, but with hash browns. Three little hockey pucks that together were smaller than McDonalds hash browns. McD hash browns would have been a distinct improvement. Had supper at Liberty typically. Wife had an unbelievably tough NY strip steak cooked medium. My prime rib had no taste. Portions were often small, and typical quality was on par with Dennys. Diabetic sister had and 11:30 shore excursion and needed to eat lunch before leaving. Buffet closed for breakfast at 9:30, and opened for lunch at 11:30. Cadillac Diner is only venue open 24 hours, but it does not serve lunch menu till 11:30!...Had a bottle of wine at Liberty cafe one evening. Roughly $10 in extra charges added to price of bottle....Late night snack? Buffet open 9 to 11, but virtually nothing there to eat except ice cream from the machine. Read Less
1 Helpful Vote
Sail Date: December 2016
I've been had three cruises with Norwegian. The 1st was on the cruise to Mexico few years ago. The entertainment was the worst, the room was dirty. 4 Family, 12 people got bite by bugs. The inside state room is small. The food is ... Read More
I've been had three cruises with Norwegian. The 1st was on the cruise to Mexico few years ago. The entertainment was the worst, the room was dirty. 4 Family, 12 people got bite by bugs. The inside state room is small. The food is ok. The 2nd time was in summer of year 2015 to Mediterrianean which the destinations were great. Entertainment was ok. Food was ok. The Ocean view room still small. The 3rd time was to Hawaii during Christmas of year 2016.The entertainment to Hawaii is the best. Balcony room still looks small. on any of the above cruise: all activities, classes, sports on three cruises were similar, but the one to Mediterrianean is the best for the activities. Rooms services, waiter, waitress were nice and hospitality. The Price is the best. Will highly refer to my friend go to Hawaii one. Will try other cruise next time to compare Norwegian. Read Less
3 Helpful Votes
Sail Date: December 2016
we have been on this particular cruise many times. Good points: the food and service is vastly improved over the past few years. Bad points: we will never get a cabin on NCL that has a window view. The window was never cleaned on the ... Read More
we have been on this particular cruise many times. Good points: the food and service is vastly improved over the past few years. Bad points: we will never get a cabin on NCL that has a window view. The window was never cleaned on the outside the entire trip. Even when we boarded the window was filthy. Really distorts the view. In a nut shell, a great way to see Hawaii. Just remember, you are staying on a ship that compare to a budget motel. They charge for everything. They will not even allow you to bring your own bottled water on board, but will sure sell it to you for $5.50 per liter bottle. My wife wants to give them another chance on another ship, but I'm hedging. I'd much rather be on a Disney cruise where the service, food, cabin, entertainment and activities are way above NCL's, and the price (when adding all NCL's extra charges) is not that much above, Read Less
15 Helpful Votes
Sail Date: December 2016
Best think i did to plan for this vacation is to start planing and saving money a year in advance, its no need to go all the way to hawaii and say you didn't see something.the excursions are the best. Take one on ever island do not ... Read More
Best think i did to plan for this vacation is to start planing and saving money a year in advance, its no need to go all the way to hawaii and say you didn't see something.the excursions are the best. Take one on ever island do not leave out pearl harbor / no bags allowed. the ncl ship was great. But you only will use it as a taxi and meals, the balcony cabin is a must for pictures, which were great. But make it your business to only use your cabin to sleep. Where the best walking shoes you have. If you don't have any, invest in the 928 new balance, they will cost you but you will not regret it. Keep a rain poncho with you the whole time. The meals on the ship are great. Be sure to get the specialty dinning.the land and cruise package came in handy, be cause we were a pearl harbor from dust to dawn, and it was well worth it. Read Less
1 Helpful Vote
Sail Date: November 2016
This was our first cruise and on it we celebrated our 42nd wedding anniversary. We had a balcony stateroom (10552) and would recommend this as it gave us a little more room, allowed fresh air in the room and was great to view the sights ... Read More
This was our first cruise and on it we celebrated our 42nd wedding anniversary. We had a balcony stateroom (10552) and would recommend this as it gave us a little more room, allowed fresh air in the room and was great to view the sights from. If we were recommending a stateroom though, we would probably suggest deck 8 or 9 as deck 10 has slightly restricted views due to the super-structure of the ship on that level. Not a biggie though. Restaurants were great and we enjoyed the food. For couples we would recommend the Moderna for breakfast. Both the Skyline and Liberty are great (same menu) and we also had a very enjoyable evening in the Cagney Steakhouse. Entertainment was generally very good and we went to something most nights. We didn't do a lot of shore excursions as we preferred to chill out on the ship most days. On Maui we did catch the local bus to Lahaina and enjoyed that day. On Kaua'i we rented a car and drove to the Waimea Canyon. Service was generally good - many staff were excellent and very helpful, although some were just going through the motions - but you get that. Overall, the cruise totally met and exceeded our expectations (which were a bit vague as this was our first cruise). But we would recommend the cruise. Read Less
5 Helpful Votes
Sail Date: November 2016
This was ore first cruise and our first time to Hawaii. NCL provided a memorable experience and was wonderful to work with the entire time. The cabin was clean and serviced daily by polite and friendly staff. We enjoyed The nightly ... Read More
This was ore first cruise and our first time to Hawaii. NCL provided a memorable experience and was wonderful to work with the entire time. The cabin was clean and serviced daily by polite and friendly staff. We enjoyed The nightly entertainment and other on board activities such as lai making. There was a variety of entertainment options and the ones we attended were all very good. We purchased a three specialty meal plan and all three of our selected restaurants were excellent. The other dining options were all excellent also and we could have easily dined at one of them every night. All the waiters and waitresses were extremely friendly and seemed to enjoy hearing where we were from and a little about us. We were celebrating retirement and our anniversary and everyone one made us feel special. I highly recommend NCL and the Pride of America Hawaiian cruise. Read Less
3 Helpful Votes
Sail Date: October 2016
This is the only ship that goes around the islands without cruising half way through the Pacific. To be honest I didn't have high hope on the ship before the trip but everything turned out to be much better than I expected. They did a ... Read More
This is the only ship that goes around the islands without cruising half way through the Pacific. To be honest I didn't have high hope on the ship before the trip but everything turned out to be much better than I expected. They did a good job in refurbishing the ship and there were enough choices of restaurants to satisfy different tastes. There were no at sea days and it stopped overnight in Maui and Kauai so you can do as much or as little as you want to enjoy at a different pace. If you want to see Oahu you can always do a pre or post cruise stay. Except for some rush hour traffic in the morning at the buffet everything else was well organized. Entertainment was very good, cabin was a bit on the small side but clean and functioned well. We joined the Lu'au on Thursday night, it was quite a party. Good experience overall. Read Less
2 Helpful Votes
Sail Date: October 2016
We were a little disappointed with this cruise as we were looking forward to it for 12 months. Did not seem to have any time to relax onboard as we seemed to be forever taking shore excursions, which you have to do to see the islands. All ... Read More
We were a little disappointed with this cruise as we were looking forward to it for 12 months. Did not seem to have any time to relax onboard as we seemed to be forever taking shore excursions, which you have to do to see the islands. All the island tours are very similar and the commentary from the drivers (tour guides) is the same on every island. (Tuned out on the comments after hearing about Captain Cook and sugarcane, coffee and pineapple plantations, which are now all rundown and closed) Cabins (balcony) were quite good, the refurbished ship was nice, dining was not to our liking (had to ask about a lot of the meals) the Entertainment was very good, BUT the price of Alcohol was outrageous (the cheapest bottle of wine was $us 36 which converted to $aus 44 (bottles of wine on the islands were in the vicinity of $us 15) We booked the shore excursion through Roberts rather than the ship and saved a lot of money, but as I said you see 1 island and you've seen them all. We come from Australia and were so disappointed in their beaches, ours are just so much better. Read Less
11 Helpful Votes
Sail Date: October 2016
Aloha!! Pride of America was stunning, and everyone that was working on the ship were awesome and really made us feel at home. Our room and balcony were beautiful, we had a breathtaking views of Hawaii's beautiful islands. This ... Read More
Aloha!! Pride of America was stunning, and everyone that was working on the ship were awesome and really made us feel at home. Our room and balcony were beautiful, we had a breathtaking views of Hawaii's beautiful islands. This was a wonderful way to view Hawaii for the first time. I am truly sad my trip is over and I wish I could have stayed on the cruise for many more weeks as I just had such an amazing time. The ship was newly renovated so everything looked beautiful. I loved walking on the open deck out side especially during sunrise. Since the time difference for me was 6 hours behind, I found myself waking up at around 5am every day which I enjoyed so much because I was able to catch all the gorgeous and picturesque sunrises every day! Dinning was very delicious. I loved the buffet area in the Aloha Cafe but we also really enjoyed the specialty dinning at all the different selection of restaurants offered on the ship. There were lots of entertainment and activities to do throughout the ship each and every day, and the service on the ship was world class, always treating us like VIPs with so much attention to our needs and being so helpful with any question we had. I did a shore excursion for each and every port we went to, and I booked them all with NCL. They were very organized and the descriptions for each excursion was very precisise. I loved everything about this trip. I recommend the Road to Hana in Maui, Helicopter Tour in Hilo over volcanos, and Kayak, Zip lining and ATVing in Kauai! I travelled with my husband and we both had such an amazing time, I would do this all over again if I could. I cannot wait to book my next trip with the Norwegian Cruise Line!!!!!!! Mahalo NCL for everything, you truly helped to create memories that will last a life time. Read Less
1 Helpful Vote
Sail Date: October 2016
It seems the travel industry has decided big is beautiful, we now see huge resorts covering hectares and more to the point cruise liners being the equivalent of land based resorts. I am of course talking about cruising in ships like the ... Read More
It seems the travel industry has decided big is beautiful, we now see huge resorts covering hectares and more to the point cruise liners being the equivalent of land based resorts. I am of course talking about cruising in ships like the Ovation of the Seas versus the Radiance of the seas. It all comes down to personal choice, you might prefer to spend 14 days cruising on a floating hotel with upto 18 restaurants (which means of course at least 4 will miss out) or alternatively spend 34 days cruising and discover maybe 75% of all the liner has to offer. Or choose a smaller ship like the Oosterdam or the Radiance. Both will have specialty restaurants and a variety of activities for all ages and inclinations. I want to talk about the Radiance as this ship was my most recent cruise and therefore the best remembered. The Radiance is one of the smaller ships in the Royal Caribbean fleet; it is also one of the oldest but has undergone some fairly recent refurbishments. It holds about 2300 passengers and 859 crew. It has the hallmark specialty restaurant Giovanni’s which seems to be on all RC ships. It is a not to be missed experience. I have been on three other RC cruises and all Giovannis’ are a gourmet delight. The Radiance also had another hallmark RC restaurant – Izumi and if you’re into Asian food I cannot recommend this more highly. I also dined at the Samba Grill a Brazilian restaurant not seen on other ships. Be advised – starve yourself all day! Now, anyone would think my entire cruising is focused around eating. Admittedly, it’s an important part of a holiday not having to cook any meals and the Lido (cafeteria style) or main dining rooms (silver service) provide wonderful menus. But like all RC ships/cruises they do cater for all ages and interests. There’s the climbing wall and age is no deterrent(!), two swimming pools one in a solarium environment and child free, there is a supervised children play area, seminars, cooking or wine demonstrations in other words the options go on and on. I can only comment on my cabin 7528 as I booked late. It has a large verandah which of course means a smaller cabin (stateroom!). The layout of all the cabins excluding suites is basically the same and they are very adequate for short to medium cruises. The bathroom is a tad small, slightly compensated by a shower curtain rather than a shower screen. The shower is tiny and if you’re a large cruiser – don’t drop the soap! The layout of the main entertainment area is poor and obviously while the concept was great, ships like the Voyager or Explorer have improved on it vastly. On the Radiance the focal point is called the Centrium and located on Deck 4. As the name suggests it’s midship and circular with a bank of 3 lifts on either side. All the main attractions are held here (other than the booked entrainment) it is too small and if you need to sit get there 1 hour earlier. The lifts have a poor configuration and your eyes need swivel 180 degrees or have amazing hearing. And when you do grab one be prepared to be completely disorientated as to forward or aft. I didn’t need to exercise as I spent so much energy walking in the wrong direction for my cabin! But the one thing that sets the Radiance apart from any other ship I have been on is the crew. They are exceptional, if you decide to make one bar your bar then within days the staff remember you and your drink. The cabin stewards are equally attentive and will pretty well try to accommodate any of your wishes. Super glue for broken reading glasses was a bit beyond them! Smaller is personal and that alone makes the Radiance a beautiful cruise ship. Read Less
2 Helpful Votes
Sail Date: October 2016
We chose this cruise because we wanted to have a week in Waikiki and then cruise back to Sydney. We were given permission to board in Honolulu and had the best smooth seas all the way except for the Tasman Sea. Everyone was friendly the ... Read More
We chose this cruise because we wanted to have a week in Waikiki and then cruise back to Sydney. We were given permission to board in Honolulu and had the best smooth seas all the way except for the Tasman Sea. Everyone was friendly the only member of staff I would have a whinge about was the Crown and Anchor lady,she was very abrupt with me but the people at Customer relations were wonderful Our Cabin Steward Nino was marvellous and our wait staff at dinner Flicson and Ngaruh excellent!! As we were on deck 10 the deck above was where the pool was situated and the cabin creaked all night probably because of the movement of water in pool moving. I would prefer a cabin on deck 9 next time we cruise. I do believe that the excursions RCI offer are far too expensive and the internet as well. We organised our own excursions and they we excellent. Read Less
4 Helpful Votes
Sail Date: October 2016
Three first time cruisers, 19 days from Honolulu to Sydney. Loved the ship, great size 1900 guests., not too big not too small. Found the ship to be elegant and stylish for my tastes. Our travel agent choose cabin F1001 on the main ... Read More
Three first time cruisers, 19 days from Honolulu to Sydney. Loved the ship, great size 1900 guests., not too big not too small. Found the ship to be elegant and stylish for my tastes. Our travel agent choose cabin F1001 on the main deck with window on the outside due to three sharing (two singles + sofa bed. Great size and very quite. Loved the MDR for breakfast and dinner, menu selections and quality of food was excellent. All servers were outstanding. Did not enjoy the Lido that much for both quality or choice (just me) the other two I travelled with did enjoy the Lido. Tried Cannoleto and enjoyed it, lunch at the Pinnacle Grill and found to be not as good as the MDR in both quality or service. We found the entertainment a bit lacking. The HAL singers & dancers (think Glee) we enjoyed and a couple of the featured singers. But overall a bit drab. BB Kings was a stand out and the cooking shows I enjoyed. The service generally was outstanding all over the ship, especially our cabin stewards, servers in the MDR. Just loved late night drinks in the Crowsnest (amazing team) Visited lots of South Pacific ports which were generally fun and interesting. Organised 4 ship excursions and 4 non-ship excursions. Ship excursions expensive in comparison but enjoyed them. The only place really didn't care for was Suva (on all sorts of levels) but didn't do a tour just walked the town and local museum Read Less

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