1 Helpful Vote
Sail Date: November 2017
I've only been on one other cruise before and it was Royal Caribbean or Princess (honestly can't remember) back in 2004 for my senior trip. We visited Cozumel, the Cayman Islands and Key West. It was a nice, 3-4 day trip but ... Read More
I've only been on one other cruise before and it was Royal Caribbean or Princess (honestly can't remember) back in 2004 for my senior trip. We visited Cozumel, the Cayman Islands and Key West. It was a nice, 3-4 day trip but nothing like our most recent cruise. NCL's Pride of America was a solid vacation, mainly because we finally met people our own age a few days in. PoA only has one area on the ship to smoke (the Waikiki Bar, deck 13, aft) and honestly it's the most laid back, chill area of the ship complete with great views. You end up talking to the "regulars" and we made a few legit friends that we kept in touch with after we got back home. The bartenders (Gabby and David) turned a good vacation into a great vacation and kept my husband and I sane on a boat (erm ship) where our age group made up maybe 20% of the population. They recommended some local bars to hit when we were in port overnight and they did not disappoint. The cruise director, Jasper, was also extremely nice and just an overall fantastic person. NCL's staff was the best part of this trip, hands down. It is extremely regimented like a well oiled machine and they were some of the nicest, most down-to-earth people we met. The ports were well planned out and although we only had one full day of sun, we made the best of every day we had. We went hiking, visited the Keck Observatory, hit some botanical gardens and enjoyed a few local breweries. The ship itself was small compared to other ones I've seen/been on but you wouldn't be able to tell unless you're the person who spends most of their money on the ship doing ship things. My only real complaint is that NCL's Pride of America doesn't allow you to purchase any photos their photographers take on board after your cruise has ended. So basically...unless you remember to hit Guest Services on your way out, you're kinda screwed. I did not find this out until after we got home. Bummer. All things considered I'd give it an 7.5/8 outta 10. Read Less
2 Helpful Votes
Sail Date: November 2017
My wife and I chose this cruise for our 50th anniversary because of its itinerary. We were soon disappointed. I will give the positives first. Embarkation and Disembarkation were extremely easy and organized. Our room steward was ... Read More
My wife and I chose this cruise for our 50th anniversary because of its itinerary. We were soon disappointed. I will give the positives first. Embarkation and Disembarkation were extremely easy and organized. Our room steward was fantastic. Now the minuses. Food in main dining room and buffet was mediocre at best. We had an Italian and Mexican themed night but no Hawaiian night. Seemed unusual for a seven day Hawaiian cruise until I realized that the ship was too busy promoting the luau on Kauai, a Hawaiian night would have reduced the attendance at this luau. The buffet was very small, for a ship of this size, and was closed more than it was open. The swimming pool was out of service 6 of the 7 days on this cruise. They advertise free style dining but it is far from that. Without a reservation wait times can be very lengthy. Main dining room seemed understaffed because there would be several empty tables while many people were still waiting in reception area. My wife and I have been on 8 cruises together and this was our most expensive,and yet it was worth far less. We now wished we had chosen some other cruiseline for our special occasion. Read Less
2 Helpful Votes
Sail Date: November 2017
We chose this cruise because although we have cruised here three times previously it is an area which we find very picturesque and we like the Hawaiian dancing. The ship appeared to have had a refit since our last sailing on her. The ... Read More
We chose this cruise because although we have cruised here three times previously it is an area which we find very picturesque and we like the Hawaiian dancing. The ship appeared to have had a refit since our last sailing on her. The cabin was very nice and we could not fault the cleanliness of all areas of the vessel. We were impressed with the very large dining room, we were on freedom dining and whatever time we seemed to go for dinner we were always able to get a table. In fact we were able to choose to have the same table each evening so of course kept the same waiters which was very nice. We chose to eat in the large cafeteria for breakfast and lunch. We had read reviews from people before going and they were complaining about the food being cold before they found a table but we always seemed to find a table and could not complain about the temperature or quality of the food. The staff were extremely pleasant, always had a smile and a chat. The food was very good both in the self service and the dining room. There was a very big choice for each dinner and also lunch. Well presented, hot and nicely cooked. We have no complaints concerning the good. There were lots of activities on board and they were well attended. Unfortunately the weather was abysmal so deck activities were really out of the question on most days. The entertainment staff worked hard to keep passengers entertained. The shows in the evening were very good. We particularly enjoyed a party of local people who came on board and entertained us with beautiful dances and activities. The ships dancers and singers were really good too. Although the weather was bad, we enjoyed our cruise. We had good service throughout our time on the ship and would certainly recommend it to anyone wanting to explore this area. Read Less
1 Helpful Vote
Sail Date: November 2017
We chose this cruise because we like to cruise and this is the only 7 day cruise available in Hawaii. First time in almost 15 cruises that we had to carry our own luggage through the terminal to the conveyor belt for loading on the ... Read More
We chose this cruise because we like to cruise and this is the only 7 day cruise available in Hawaii. First time in almost 15 cruises that we had to carry our own luggage through the terminal to the conveyor belt for loading on the ship. The policy of not allowing you to carry a bottle of water on the ship is ridiculous, I understand the no liquor, but water I do not understand. Overall the ship is in good condition. Our balcony cabin was what we expected and there was adequate storage in the cabin. We finally meet our cabin steward on Thursday, but there was not a time that we needed him so we were fine. We ate our breakfast in the Aloha Cafe, buffet each morning and we always found the selection had something we wanted. Probably the best item was the made to order omelet station. They definitely need more than one person preparing omelettes. The wait some times was at least 15 minutes or more. I carried ziploc bags and a soft sided cooler so that I could prepare sandwiches from the buffet that we carried with us on three of the days. I asked for mayonnaise from one of the attendants and only one time did one told me they did not have any. Our evening meals were in the two main dining rooms except for one night we ate at the buffet. We are not gourmet diners but we both felt the food was just average or a little below. Only one night were we ever offered any wine or asked if we wanted to see a wine list. This is a very port intense cruise so most evenings after dinner we were tired and went to our cabin to relax. We did see both of the shows of the comedian, he was very good, but trying to get seating in the Mardi Gras theater is awful...not set up for maximum seating...we also saw the tribute to the Eagles...we enjoyed the music...We rented cars at every port but Kona where we booked the snorkel trip because of the need of a tender time. It was a good trip with a friendly fun crew. We enjoyed our cruise and this is a good way to get a taste of several of the Hawaiian Islands. Read Less
1 Helpful Vote
Sail Date: October 2017
We chose this cruise to celebrate our 50th Wedding Anniversary in the Hawaiian Islands. It was a very busy cruise but an excellent way to see the different Islands. We really enjoyed all the excursions, but the majority I booked before ... Read More
We chose this cruise to celebrate our 50th Wedding Anniversary in the Hawaiian Islands. It was a very busy cruise but an excellent way to see the different Islands. We really enjoyed all the excursions, but the majority I booked before hand with local tour companies and was very pleased with the results. The crew members for the most part were always cheerful, polite and very helpful. Two things stand out that I was disappointed with. One was the size of the alcoholic drinks. The drinks are very expensive to begin with and cut down at lease half in size compared to the last cruise we were on. I admit it was a few years ago....maybe 10, but still it was very noticeable. To make things worse, the plastic glasses were filled with ice each time, making the volume even less. The second incident that disappointed me was at that after the final entertainment show in the Hollywood theatre (which was excellent) the cruise director gave a lovely presentation and called many of the staff up on the stage for us to show our appreciation and for them to give theirs as well. It was a wonderful event, but what tainted it for me, being a non American citizen was the flag waving...2 at the beginning and 2 at the end during the procession of the crew members. It seemed to me that many of the hard working staff were of other nationalities and this big display of American nationalism didn't take that into account. I'm sure the American cruisers found it very patriotic though. Read Less
6 Helpful Votes
Sail Date: September 2017
This cruise was selected by another family member, but we all felt the same way and will not be cruising Norwegian again. Check in was exceedingly slow, even though we had checked in "online" in advance. Our individual was ... Read More
This cruise was selected by another family member, but we all felt the same way and will not be cruising Norwegian again. Check in was exceedingly slow, even though we had checked in "online" in advance. Our individual was typing with one finger at a time, we'd had a long flight and were tired. All decks were called as being ready before ours at least an hour before ours and by the time we finally got to go to our room at 4:30, we immediately had to leave for a fire drill. Cabin steward was not receptive to notes to leave for replacement items (soft drink replacement from the mini-bar, ice, a replacement for an empty lotion -- of which you get one at the beginning of the week and that's it). They fail to tell you until the night before that there is a tender which transfers you from the boat to the port because the ship is too big to dock. This was a problem because we had an excursion booked and individual with limited ability to ascend the 12 steps to the tender, rather than be able to wheel them directly out a ramp. A lot of sections of the ship required considerable pushing to get a wheelchair over a hump. An elevator got stuck with us inside for a few minutes when trying to disembark in one port and we were unable to take the stairs down due to mobility issues. You are literally charged for everything, even after paying a hefty price for cabin and meals. Extra charge for "specialty' restaurants, mandatory 18% gratuities on everything, all alcoholic drinks and soft drinks (which we expected because it's a great money maker for them), photos, USB drives for the photos, etc. Shops are highly overpriced for American products which can be obtained in the American ports. Daily service charge per room, per person of almost $15 which is alleged to be used as "incentive pay" for employees, on top of the 18% mandatory gratuity, and on receipts there is yet another line for you to add a "tip." One bartender told us that the reason they started charging the 18% was because non-Americans don't tip. Non-Americans don't tip because good service is should be expected for the prices already charged. You are basically paying the employees wages with the service charges and gratuities so the ship's company can make more profit. There is a huge marketing push to book another cruise and obtain their credit card. Wine is $42 a bottle minimum, beer is $8, soft drink can is $3.51. And, of course, you can't bring any of that onboard with you. Disembarking is a nightmare with only two elevators which go down all the way to the gangway and 2,000+ people trying to exit at a port at any given time. Elevators are extremely slow with some pre-determined computerized attempt to service, which skips floors altogether, or opens it's doors with a semi-full load of 5 or 6 people and then indicates it's overloaded, even if the elevator claims it can take 13 people. I don't know what they consider when they estimate an individuals weight to come up with the number of people it can hold. The cabin appears to be smaller than cabins we've been in on other ships, even though we had an upper deck more expensive one with a balcony. The entertainers at shows were actually great. Service desk could use some work as twice we were provided wrong directions and wrong areas to report to. Our cabin steward could use some tweaking, others didn't have the same problem with theirs -- but it might explain why our deck was the last one ready so much later than the other decks. Bartenders were always pleasant. Assistance with wheelchair disembarking at final stop left us as the last five passengers on the ship quite some time after all passengers had left. And while we weren't expecting special privileges, we had been told that they would be happy to help us. There is a certain lack of empathy or accommodation when it came to our particular party. While the food in the East to West Asian restaurant was very good, the matre d' appeared somewhat snobbish towards us. Our age group ranged from 35-80 and we come from a large family. We will not recommend this cruise to any of our family or friends. Maui did not have many excursions available and not much to see in the port we were in; you were required to take the taxis as they were lined up (I thought this was an American cruise and we could choose who we wanted?) If you want to take an Uber or Lyft driver, you literally have to walk half a mile to get to them. Another huge inconvenience if you have anyone in a wheelchair. The stay there is too long considering the lack of available off-ship entertainment options. Kona does not dock at a pier, but you have to transfer from a tender and then wait 30-45 minutes in mostly sun to reboard for a return trip. NOT wheelchair or elderly friendly. Nawiliwili is the best port, with the best excursions (don't book them through the ship excursions; at this port at least you can be picked up right outside a decently short walk terminal.) Hilo is okay, but expensive excursions. Read Less
4 Helpful Votes
Sail Date: September 2017
I went on the Pride of America for one reason only, it went out of Honolulu and didnot have to be at sea for 3 days from LA. If you didn't do daily excursions you literally died of bordem. The daily activities had no substance to ... Read More
I went on the Pride of America for one reason only, it went out of Honolulu and didnot have to be at sea for 3 days from LA. If you didn't do daily excursions you literally died of bordem. The daily activities had no substance to them. Very few educational lectures. Making things out of beads was not on are list of things to do. Thank God for great excursions. Found the young staff working in the buffet to be sub-standard and had to be on them to get anything done. Go on Princess to Hawaii. I have never ever before paid to use a steam and sauna. The hot tubs were cold. There are more food places you have to pay for than ever before. I found the ships stores to be small and lack of good inventory. We were use to much better over all customer service. Tired of being nickeled and dimed to death. On Princess, the coffee bar on deck 5 you paid for the coffee and the pastry was no charge. Not on NCL. Now there is a special ice cream place on deck 11 that charges you through the nose. We have decided no more cruises. we will go back to land trips. Barry Zuckerman Read Less
1 Helpful Vote
Sail Date: September 2017
My wife booked this cruise so we could travel the Hawaiian islands with my mother. Mom had a cabin on the 4th deck on the inside. We had an "upgrade" to a room on the 7th deck with a view of a tender boat. At least we had some ... Read More
My wife booked this cruise so we could travel the Hawaiian islands with my mother. Mom had a cabin on the 4th deck on the inside. We had an "upgrade" to a room on the 7th deck with a view of a tender boat. At least we had some natural light. We boarded the ship without a problem and found our cabin. We went up for a drink while waiting for the luggage to arrive. We checked for the luggage around 6:30 PM and found my wife's bag by the door. No sign of my bag. So, we went up for another drink and decided to return to the room after about an hour. We came down the other end of the hallway and saw a single bag about 10 doors down from ours. As we got closer, we saw that it was indeed my bag. I hauled it into the room, thankful that it wasn't lost. It had the cabin number on the bag. At least they got it close to our room, so someone must have read the tag. Later, we asked guest services why the bag wasn't delivered to the room. They said that sometimes things like that happen. OK. Later on the first night, we decided to get a night cap at the Waikiki Bar on the 13th deck. My wife ordered a chardonnay and the bartender said that they didn't have any. The only white wine they had was a white zinfandel. I said, "Really? You're out of chardonnay on the first day of the cruise?" The bartender had some story about the hurricanes causing a shipping issue. I reminded her that much of the chardonnay comes from California. She insisted that she would rather not be having this conversation, and never offered any suggestions. So, we went to another bar and got a chardonnay. Back to guest services where we explained what had happened. The attendant apologized and that appeared to be it, until an officer overheard our story. She produced a voucher for a free bottle of wine, which we gladly accepted. The following day, a bottle of wine appeared in our room, along with a letter from the beverage officer giving her apologies. So this worked out alright for us. I was taken aback by the markup they have on drinks. A 16 oz. Budweiser was $7, plus the 18% "tip" that's added to everything. So even if you get a lousy drink or bad service, they get an exceptional tip. The employees love it since they get a decent wage from the price gouging. I'm sure NCL gets a cut of the "tip." It made me clearly see that NCL is a business first, leaving the customer second. If your wallet is infinitely fat, the ripoff prices won't bother you. Evidence of greed is the giant photo viewing area and a massive jewelry store. Both are likely big profit centers or they wouldn't devote some much deck space to them. Oh yeah, an 8x10" photo costs a cool $25. And cabin cleaning is a cool $15/day/person. Boy! That would really add up across multiple cabins. Lastly, I think the ship is simply too big for some of those ports. It should be about half the size (and the cost). I believe NCL has an "arrangement" with the Hawaiian government since they are the only cruise line available in Hawaii. If we had a choice, we likely would have chosen something other than NCL. Read Less
Sail Date: September 2017
This was the 48th state we have visited. and we figured that this was the best way to experience. Hawaii. We have sailed three times before with NCL and our experiences have been excellent. The stateroom with balcony was very good. The ... Read More
This was the 48th state we have visited. and we figured that this was the best way to experience. Hawaii. We have sailed three times before with NCL and our experiences have been excellent. The stateroom with balcony was very good. The cabin staff fair. The food in the specialty restaurants is very good and the price is right. The service staff well trained and experienced, but not as good as the staff on other non-US based ships.The breakfast buffet was very good in the Aloha cafe. We did not have any other meals buffet style, but a walk trough gave the impression of "nothing special. The shore excursions are a good way to experience the sights of the islands. With a few exceptions the excursion guides were very good. Don't miss the excursion the lava fields. You need to be able to walk at least 5 miles in hot and humid weather, and walk on very uneven surface for about 1 mile. You need to bring lots of water. Which goes for all excursions. Overall this was a very good cruise. Read Less
Sail Date: September 2017
Our very first cruise was 30 years ago for our 20th anniversary on the Norway out of Miami so this is another NCL ship for our 50th. We thought this would be the best way to see Hawaii. No packing and unpacking and no small planes to ... Read More
Our very first cruise was 30 years ago for our 20th anniversary on the Norway out of Miami so this is another NCL ship for our 50th. We thought this would be the best way to see Hawaii. No packing and unpacking and no small planes to island hop. Booked all our excursions thru NCL before we left. Traveled with another couple so we printed out the details on the excursions in each port and discusses and decided which we wanted to do. Our favorite was the Deluxe Road to Hana, was a 9 passenger van so it was personal, was expensive but would recommend and do it again. It was a 7 plus hours tour. Wonderful driver stopped as offen as he could for pictures. Pearl Harbor isn't to be missed, makes you proud to be an American. This is our 5th cruise and was a little disappointed overall. Food and service was OK but not exceptional. Most of the food in the "free" venues was warm, never had anything really hot. Everyone in our party commented on this. Specially restaurants were good and service was very good. Didn't like the fact that there wasn't a beverage package, heard others commenting on this at the bars and around the pool deck. Overall we had a good time and glad we went this way but wouldn't do it again. Read Less
9 Helpful Votes
Sail Date: August 2017
This is the Most interesting Cruise. History of Pear Harbor Tour & boat ride was amazing & AN Honor. Ship board activities were so fun, too many activities to attend all. THe night time musicals, shows & dancing were fun & ... Read More
This is the Most interesting Cruise. History of Pear Harbor Tour & boat ride was amazing & AN Honor. Ship board activities were so fun, too many activities to attend all. THe night time musicals, shows & dancing were fun & each night different. The crew members, were so friendly, always spoke. Shared a Story. & was there for us Our cabin Butler was very tidy & we enjoyed his towel animals, with Leis & Flowers. Food, OMG delicious, very organized. Nice Art pictures. Lei Making workshop. Introduction to each island, History & Fun shops. Luau to plantation was nice.Train ride, fruit growing, plants were beautiful. Fire Dancers, Hulu Hulu & food buffet. Water was so BLUE, mountains & volcanos, Lava flow. Cruising was beautiful scenery. Easy to get on & off ship. Lots of pictures were taken, free of charge by ship crew. I had to choose a couple. Looked like I Had a wonderful time. Meet the captain & crew. An UPBEAT FRIENDLY CREW, I got to know a few crew members personally. I will go again in a couple years. Read Less
7 Helpful Votes
Sail Date: August 2017
A few glitches are to be expected and happened, but there discription of the excursion "Rainforest Zipline & Waterfall Adventure" is total fictitious. It is a totally beginner course with very little thrill. I am 73 and it ... Read More
A few glitches are to be expected and happened, but there discription of the excursion "Rainforest Zipline & Waterfall Adventure" is total fictitious. It is a totally beginner course with very little thrill. I am 73 and it was a boring piece of cake. All four in our party felt the same way. When we pointed this out to the excursion director his comment was the discription is appropriate. Not true. We have taken other Zipline tours with NCL and they were great. Do not wast your time on this one. So, stay away from Cagney's, a waste of money. The Brazilian barbecue was excellent and a lot of fun, although you will not want to eat meat for a while after you have had it. I had a great fishing trip while in Kona on the Kona Blue. I caught a 623 pound Marlin. Visit their web sight for details. You take cab to the harbor and they get you back in time so you can return to the ship. We traveled to the cruise on united airlines. We travel a lot and not my first choice in airlines. Wifi did not work coming or going. They did apologize profusely. I think both boarding and leaving the ship went as smoothly as could be expected when you consider they are trying to move 3 thousand people in a short amount of time. I would advise that you board in the last hour before the ship embarks so you can go directly to your cabin and not have to sit around and eat or drink, when you board. Otherwise enjoy Oahu a little longer. I would avoid the ship's transfer from the airport to the hotel. It took us 1 hour and 15 minutes on the shuttle with several stops before our hotel. A cab takes about 22 minutes for the same trip and with 4 of us it was much less expensive. Lloyd E. Read Less
1 Helpful Vote
Sail Date: August 2017
We were told by several people that Norwegian was a good cruise line and this was a great itinerary. It was a great itinerary. Imagine what it feels like to pay $4700.00 for a cruise, flying to Oahu, presenting Boarding documents and ... Read More
We were told by several people that Norwegian was a good cruise line and this was a great itinerary. It was a great itinerary. Imagine what it feels like to pay $4700.00 for a cruise, flying to Oahu, presenting Boarding documents and ID, and being denied boarding, accused of wrong doing and physical intimidated by a Sumo wrestler looking security guard. Also my wife is 75 years old and I am 72. We are both physically disabled and walk with a cane. We arrived they first tried to put us in an ocean view cabin. No explanation, no excuses or anything. Then they wanted us to move to another area why they tried to sort it out. We refused since by then we had already waited half and hour. When I repeatedly asked to speak to the supervisor I was told to sit down and be quite. In the meantime we had no idea where our luggage had gone to or how this might get resolved After more than two hours Bianca Cincu told us we had the option to leave or take the ocean view cabin. She said they had sold our cabin to someone else and that they could not contact their home office to clear up their doubts about our reservation. They promised that we would get the first balcony that might open up but no promises. The ocean view cabin was surrounded by college students who were running around knocking on each others doors and ours until all hours of the night. The following afternoon around 3:00pm the said they had a balcony for us from someone who had to go in for surgery. She said we could keep to water they had purchased. There was not any apology or anything offered inconsideration of what we had experienced. The new balcony was right next to the elevator doors so each evening we heard the drunks waiting for the elevators. We wrote up a compliant and personally put it in Bianca Cincu's hands on the third day of the cruise but we never received any response what-so-ever. The food was below par in main dining rooms and the service in the level five dining room was poor. The staff did not know the basics and seemed like they really did not like what they were doing. We complained and did get better service in the level six dining room but the food was still bad. It tasted like greasy spoon food. The Bistro, a specialty restaurant, was ala carte. They served a crab appetizer that was awful. I took one bite and called over the Maître D who told me it was canned crab. The food in the cafeteria, upper level dining, was not bad. We have been on about 27 cruises at this point on five different cruise lines. All of them had better food and while some were not perfect but every time there was a problem they made some effort to apologize and make things whole or at least better. This is the worst experience we have ever had and there has been no apology and nothing to offset what we experienced. For some reason NCL seems to think we did something wrong. All we did was ask for a supervisor after being denied boarding on the cabin we booked and paid for. Read Less
3 Helpful Votes
Sail Date: August 2017
Had cruised with them before. Also only company doing the islands . Very impressed with ships facilities, cabins ( we had a large balcony 7th level fwd Portside) and staff - all very personable and obliging - nothing too much trouble. ... Read More
Had cruised with them before. Also only company doing the islands . Very impressed with ships facilities, cabins ( we had a large balcony 7th level fwd Portside) and staff - all very personable and obliging - nothing too much trouble. Dined in the Skyline restaurant for breakfast and dinner - excellent service and food. Did not try the speciality restaurants as were heavily booked out unless you wanted to dine very early. Entertainment was excellent - varied and very professional. Overall would highly recommend this cruise for all ages. Shore excursions were varied and catered for all needs. The ship caters for 2600 passengers and I believe it was full this voyage. Despite the numbers it did not fill crowded. Found the boarding and disembarkation process very easy - just ensure you have all your documents/tags printed off before hand. Security is very tight and they are very strict with the no liquid policy of any sort. Read Less
8 Helpful Votes
Sail Date: August 2017
My husband and I are new to cruising on the open water (we have done the river cruise in Europe) and chose this Cruise as our introduction to cruising because it only travels around the islands and does not spend days at sea. This Cruise ... Read More
My husband and I are new to cruising on the open water (we have done the river cruise in Europe) and chose this Cruise as our introduction to cruising because it only travels around the islands and does not spend days at sea. This Cruise was everything it purported to be, with a very casual atmosphere, great daily entertainment, excellent operational systems and amazingly helpful staff. I read some of the critical reviews and can only say that these people obviously do not plan properly. Every specialty restaurant we tried was superb - the food was 5 star and the efficiency of the staff was top notch. Yes sometimes there were people waiting for tables, but this was mainly because they had large parties (5-6 or more) and hadn't booked. The specialty restaurants are limited in capacity and no one wants to rush you through your meal, so the best way to go about eating at one of these is to plan ahead and book, its easy, the facilities are on board and easily accessible. You can't expect to rock up to a restaurant of this type at home without a booking, so why would you expect it to be otherwise on board? There are so many eating options we could not fit all of them into our 7 nights, we did however try 7 different ones and rated all of them as excellent. The cruise for us (coming from Australia) was great value and the perfect introduction to cruising, the rules were flexible which made for a very relaxing atmosphere. We spent one night in Honolulu prior to the cruise and a further 2 nights there post cruise, the accommodation and extras in this package made the trip extremely enjoyable. As it was our 4th time in Honolulu, it was wonderful to experience the laid back feel of the other islands by taking this cruise - the contrasts with Honolulu are amazing. As well as enjoying the various island highlights, we feel very privileged to have witnessed lava flowing into the sea, and to have seen the beautiful Na Pali coastline's magnificent cliff sides, with nature providing the most amazingly brilliant Rainbow just to add to the experience. This was a wonderful trip for us and we would not hesitate to recommend it to all our friends. Read Less
2 Helpful Votes
Sail Date: July 2017
It was the one available to cruise the Islands. The entertainment was very good and enjoyable. The cabin was excellent and the cabin steward was terrific. the service in the restaurant was good as was the food. Sometimes we wait a bit ... Read More
It was the one available to cruise the Islands. The entertainment was very good and enjoyable. The cabin was excellent and the cabin steward was terrific. the service in the restaurant was good as was the food. Sometimes we wait a bit longer than we should have for service, but most of the time it was very good. The ship itself was very nice and food choices were great. Did not do any shore excursions, we mostly did our own thing. We found the overall experience very relaxing and the time spent at each port was sufficient. Since we traveled by ourselves we had the pleasure of meeting and interacting with other families. I loved the 'open dining' concept. It allowed us to eat when and wherever we wanted to. Our favorite places were the Aloha room, Cadillac room and the Key West Bar. I did think the pools were a bit small for that size of ship, but overall it was fine. Read Less
3 Helpful Votes
Sail Date: July 2017
This was our best cruise ever. We cruised multiple times with Norwegian and always stay in Haven. This time we wanted to try out the Pride of America and the ship itself wasn't that great it's an old ship but, our butler was the ... Read More
This was our best cruise ever. We cruised multiple times with Norwegian and always stay in Haven. This time we wanted to try out the Pride of America and the ship itself wasn't that great it's an old ship but, our butler was the only reason why my whole family didn't miss the Haven! She was amazing throughout our entire trip. No words can explain this girl! Our reservations was done by day 1, anything you ask her it's like she sleep outside the door she's super fast the kids loved her very polite and beautiful! Thank you Susana. You are truly the best and will definitely ask for you next time we visit. Also, lots of American on this ship. Still no surprises, all the shows were amazings and restaurants staff provide great services excursions little over priced but worth it. Nepali coast helicopter and the luau kalamaku was my favorite .. We were all happy. Experience of a lifetime. Read Less
Sail Date: June 2017
thought this would be a good way to see Hawaii. we were wrong. due to physical ability of my wife and i we were not able to take part in most of the shore excursions. most of the ones we wanted left right after the ship docked and made ... Read More
thought this would be a good way to see Hawaii. we were wrong. due to physical ability of my wife and i we were not able to take part in most of the shore excursions. most of the ones we wanted left right after the ship docked and made it hard for us to get up and get going. missed the departure of one of the ones we signed up for and there was no refund available. lost trip and $200. Food was good most of the time, but had trouble getting reservations to some of the specialty restruants. always seemed a hassel to get back on board with all the security checks..always had to dump out some water. (if we show them we drink it we should keep it. Most cruises don't charge for soda, this cruise did, but gave you all the juices or tea. soda isn't any more expensive. Read Less
4 Helpful Votes
Sail Date: May 2017
My husband and I have just returned from cruising the Hawaiian Islands. We did this cruise 17 years ago and were eager to repeat it. Embarkation and disembarkation went smoothly. The ship is well appointed though our balcony cabin ... Read More
My husband and I have just returned from cruising the Hawaiian Islands. We did this cruise 17 years ago and were eager to repeat it. Embarkation and disembarkation went smoothly. The ship is well appointed though our balcony cabin was small though there was adequate storage space. There was a cross section of ages on board. Quite a lot of children and youngsters as it was during the summer break. The Liberty dining room has a wonderful 'colonial' feel to it. There are plenty of tables for two and we never waited too long to be seated. The menu offers enough choice but there was no 'gala' dinner or lobster night. We had lunch at the Skyline restaurant when we boarded and breakfast the, next morning. It has the same menu as the Liberty, no evening dress code and a 3 star feel to it. The Cadillac diner is a good choice for breakfast which we discovered halfway through the week - quiet, relaxed without the bustle of the Aloha cafe. We used the Aloha for lunch each day. It was busy but you could always find a table. The service in the dining rooms and the diner was good. The staff throughout the ship were helpful and happy. They pride themselves on providing a 'family' atmosphere and do succeed. The captain is approachable and visual - around the ship. The entertainment was excellent - good production shows, entertainers and choice of music venues each evening. We did not participate in any of the activities. It is a busy cruise as the ship is in port every day. We did not use the ship's excursions which are very expensive as usual. I would recommend car hire if there are more than two people travelling together. The islands are so beautiful and the people so welcoming. Aloha! Read Less
7 Helpful Votes
Sail Date: May 2017
We were a pretty unusual demographic on this cruise-parents traveling with two "adult"(20 &23) children. The dominant demographic was by far was retired folks from 70-90 years of age (about 70%) from ALL over the world. Very ... Read More
We were a pretty unusual demographic on this cruise-parents traveling with two "adult"(20 &23) children. The dominant demographic was by far was retired folks from 70-90 years of age (about 70%) from ALL over the world. Very few children/teens in evidence but this might change somewhat in June-August. We were on board in middle May when school is still in session at many locations. A handful of young couples rounded out the passenger list. The ship is clean and nice-appears to be recently remodeled. As it never really leaves US waters, there is no Casino. The extra space has been used to populate the ship with "added charge" restaurants of all types. They were pretty pricey so we stuck with the regular dining rooms and the excellent buffet area. The food/service in the Dining Rooms seemed to be downgraded a bit due to the proliferation of other, more expensive, restaurant choices and the free choice system on NCL boats. I am ambivalent about this system overall. I really like the ability to eat at any time and sit with my family, but I feel the experience has lost something since there is little in the way of dress code (I'm no dandy to be sure but shorts and flip flops are apparently OK-and one tank top clad fellow even carried in his "Bucket o' Beer" from the pool area) you never meet anyone and you rarely have the same waiter twice. The menu was certainly less impressive than many other cruises I have been on but it was still quite good. The service was OK but not super. The buffet area was very good. A bit of a fishy smell was noticeable at first in the halls but quickly dissipated as we left port. We had an Inside Cabin with the Murphy Bunks and it worked well for us even with our big kids. Big luggage easily fit under the lower beds and the closet was plenty big for our hanging stuff. Lots of drawers,shelves and hooks allowed us to stay somewhat organized. Shows were pretty good. we caught two and liked them both. This is certainly NOT a "party boat",not that the crew didn't try,but the demographics of the passenger list (elderly and often non-english speaking) pretty much killed any even moderately rowdy celebrating that was attempted. Don't miss the Lei making classes if you are the least bit crafty as it is awesome to be able to sport your own, handmade ribbon/orchid Lei around the ship. They have an accomplished professional photographer on board that did some excellent family photos for us on the beach at Kona. They certainly were not cheap (professional outdoor shoots never are) but they came out very nice. If you haven't done any family photos in a while this is a great opportunity to get some done in a great exotic setting. Any cruise is a good time to be "on the wagon" and avoid adult beverages as they are very expensive, but this is pretty much standard on every cruise so no foul here. Where this cruise really shines is the Ports of Call. Generous time allowed at all four major Islands allowed us to do lots of cool things all day and retreat to our floating Hotel every night for a nice meal and a clean,comfortable bed. The two day stops at Maui and Kauai allowed us time to rent a car and really see some sights. Renting a car is easy and cheap in Hawaii (while Cabs are notoriously expensive here) and they pick you up, and bring you back, right at the ship. The only downside is that the Cruise Line has made no provision at all for parking at the pier. Had to hunt up a spot on the street in the somewhat industrial port area at both islands which was worrisome to say the least-but no problems/tickets/vandalism were experienced. Great expanses of empty paved lots all around the ship made it even harder to understand. NCL and the rental car people really need to work something out here. Having the car made using less crowded excursion choices very easy, so we did not book any tours from NCL. Overall we had a great trip. The service was more than adequate, the food was good to very good without having to resort to the added cost restaurants, Our pretty basic cabin was nice and the crew seemed quite happy to be working there. And it is Hawaii so you cant go wrong! Read Less
1 Helpful Vote
Sail Date: May 2017
Pride of America? Ha! No one was proud to be working on this ship and we certainly did not feel proud to be Americans after leaving. Our travel agent booked us our honeymoon to cruise around Hawaii on The Pride of America and I wish we had ... Read More
Pride of America? Ha! No one was proud to be working on this ship and we certainly did not feel proud to be Americans after leaving. Our travel agent booked us our honeymoon to cruise around Hawaii on The Pride of America and I wish we had just stayed in a hotel and hopped to each island ourselves. The first disappointment happened the very first day. We ordered a water package the first day and didn't receive it so the next day at night I called my stewardist who told me to call another person and that person told me to call another one. Then I was told I would get a call back and did not. So I went to guest services and they said it was our fault we didn't get our water because we had our "do not disturb" sign on but when I pointed out to them that it didn't even show in my account that I had purchased this (receipt in hand) they realized the bartender forgot to submit our request! And instead of giving us water then n there or comping a bottle for us we still waited in our room wondering, waiting for our water until I called again because we wanted to go to sleep. Finally received it. There were maybe 3 staff members on board who were helpful and nice all others were down right rude! There was even a manager at the Cadillac Diner who was rude to us and who even yelled across the restaurant at one of her employees. I was embarrassed for him. Everything was slow, and not slow in they wanted us to enjoy ourselves slow, but like they forgot about us slow. One day we asked our stewardist for a beach towel because she took ours even though it was placed on our bed and she said "oh yeah i ran out so I didn't give you one." Also, and this is just a minor bummer but we only got two towel animals the whole cruise. I also look forward to that part. For disembarkment day it was not smooth at all. We signed up for priority for our luggage to be off the ship since we had an early flight, but our bags weren't there, many people's bags weren't. But other groups had their bags that did not sign up for this. When we asked about our bags we were told, "that's it, no more bags." UUUUUhhhhhh no we need our bags! Finally after I and several other angry cruisers complained we got our bags. I have cruised over 10 times and have never been so disappointed after a cruise. Such a bummer and let down and I know many people felt the same. Positives: Our chef at Tepanyaki, the ports because we got to be off the ship and experience the nice people of Hawaii, and the food was pretty good One word to describe our experience: disappointed Read Less
5 Helpful Votes
Sail Date: May 2017
The itinerary was great, service was fantastic, with so many of the staff that we could name that went the extra mile. One waiter was Bobby, although there were many others. The ship, although the largest we have siled on did not appear ... Read More
The itinerary was great, service was fantastic, with so many of the staff that we could name that went the extra mile. One waiter was Bobby, although there were many others. The ship, although the largest we have siled on did not appear too big as getting around was not a problem, the lifts were so convenient. Even when we had to use a tender for getting ashore it all went very smoothly and no great waits even with the number of passengers. The food was very good and even when there was nothing that we liked on the menu there was always a choice of steak, chicken or fish available each night. The entertainment was average as having sailed with Thomson they take some beating for entertainment. There was plenty of activities to get involved with as we were 5/6 days at sea, with quizzes, table tennis and talks. The captain was really funny when making his daily announcements, but very good at making sure we saw all the sights such as the volcano lava flowing inti the sea as we passed. Wonderful cruise, brilliant ship and great staff, thank you Read Less
2 Helpful Votes
Sail Date: May 2017
.We have been on more than 20 Celebrity cruises, but this was our first cruise on Celbrity Solstice. We wanted to see Hawaii, as well as enjoy a repositioning cruises. We have always enjoyed the evening's entertainment, especially ... Read More
.We have been on more than 20 Celebrity cruises, but this was our first cruise on Celbrity Solstice. We wanted to see Hawaii, as well as enjoy a repositioning cruises. We have always enjoyed the evening's entertainment, especially the production shows, but not this time. The production shows were the worst we have ever seen on a Celebrity cruise. The food was fine, but if you want something from the grill, you have to walk outside, half the distance of the ship. This you have to do in the wind and cold and hope you get back to your table with warm food and everyone else already not done eating. On the positive side, the captain was outstanding, on the bridge keeping our sailing safe and comfortable , giving a talk on the building of the Solstice, and a member of the "Liar's Club". All the service personnel were excellent, going out of their way to be of assistance. Read Less
2 Helpful Votes
Sail Date: May 2017
We chose this cruise to see as much of Hawaii as possible. After doing a lot of research, and with the ship just having a facelift we thought Pride of America was the cruise for us. We booked a balcony cabin and were not disappointed. ... Read More
We chose this cruise to see as much of Hawaii as possible. After doing a lot of research, and with the ship just having a facelift we thought Pride of America was the cruise for us. We booked a balcony cabin and were not disappointed. The extra room and view was well worth the additional cost. (However, we thought the overall cost of the cruise was very expensive compared to other cruises.) The Cabin Attendant was excellent. He paid a lot of attention to detail. The room was always clean. The food and entertainment was average, but we didn't have high expectations because the excursions were our focus. We went to Pearl Harbor, took a tour of Honolulu/Waikiki, booked the Road to Hana, Volcano National Park, shopped Lahaina, had a leisurely day in Kona and Kauai, and attended the luau. The islands are breathtaking. The drinks are expensive because of not offering a beverage package. My husband had to see the ship's doctor and he was very good, providing the appropriate treatment. I wouldn't say I'd do it again unless I won the lottery as this was on my bucket list. Once provided a lifetime of memories. Read Less
5 Helpful Votes
Sail Date: May 2017
My husband and I had a bucket list wish to see Hawaii. We decided the best cruise would be the POA due to its itinerary of islands and the length of stay. Quite honestly we did not have high expectations about the ship based on many ... Read More
My husband and I had a bucket list wish to see Hawaii. We decided the best cruise would be the POA due to its itinerary of islands and the length of stay. Quite honestly we did not have high expectations about the ship based on many reviews that spoke of rude crew, malodorous smells, poor service. We figured this would just be our hotel and transportation. My goodness were we pleasantly surprised! We did not experience anything negative! We loved this cruise. We were treated with respect and kindness by every crew person we encountered. Our room Steward was friendly and kept our room clean. She always had ice for us daily. The other stewards in the hall greeted us with fond good mornings or good days. We loved the Aloha cafe. The food was good. It was clean and we never had problem finding a table. The ship had been refurbished and the decor was early American. It was beautiful and It was cheerful. The entertainment was good. We enjoyed the Polynesian show, 4 seasons tribute and Abba dance night. One night we got turned around and couldn't find a restaurant we were looking for. A young woman who was a drink waitress actually walked us to the door. That is service. There was a Hawaiian ambassador on board and we learned about the culture. Guest services were very patient and helpful with any questions we had. Our only negatives are that our ocean view cabin outside window and the Aloha cafe outside windows were dirty. They didn't clean the ship's windows until Friday. It made it difficult to enjoy the ocean view and scenery. Read Less

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