359 Honolulu Romantic Cruise Reviews

I thought it would be an awesome way to see some of the Hawaiian Islands. The room was very nice. Service to our room wasn't great. Our room attendant had the suites upstairs and wasn't around much. The room service we ordered ... Read More
I thought it would be an awesome way to see some of the Hawaiian Islands. The room was very nice. Service to our room wasn't great. Our room attendant had the suites upstairs and wasn't around much. The room service we ordered in one night was amazing and came very timely. La Cucina restaurant food was terrible and the service was poor. Our waitress had an attitude. You really need a new cook in this restaurant. The Moderno was amazing. Service and Food both amazing. We couldn't use our third specialty restaurant night because we didn't want to eat at 9:30 at night. I don't thing the carefree dining exists. If you don't make your reservations ahead of time you will not have good times to eat period! and you might not even get into the restaurant you want. The excursions..... This started our cruise off wrong, we went to the service desk to inquire about on of our excursions and found out that the horseback riding was weight based. Interestingly the weights are on all other excursions, ie...can't be over 275 or 250 pounds etc... BUT not the horseback riding. I was so excited for it. WELL, the weights were very low and I didn't make the cut and didn't know this would be an issue until day one of the cruise. SO it was very upsetting for my weight to be thrown in my face at the desk in front of everyone instead of in the quiet of my own home. IF you are doing this excursion you need to be fit and thin. I can't remember the chart but for 5'6 inches you had to be under 180lbs... YOU HAVE to fix this problem with not having the info on the website for booking. Its not your fault how much people weight but it is completely a Norwegian customer service issue to continue to embarrass and make people feel bad once they board the ship excited for their plans only to have to cancel. I literally cried at the desk because I felt so bad. I didn't need to start my cruise like this and it is completely your fault. I could have looked at the weights and heights at home and not booked the excursion, picked something else and avoided the first day on the ship being ruined. So THANKs for ruining my first day. It was Hawaii though so I got better quick and let it go. It is wrong on many fronts the way you handle this excursion. Michael Masci in the pink flamingo lounge was so amazing and included the guests. He was so personable and just a wonderful person. The staff was so friendly on the boat. Honestly I just wish we had more time. The day we toured the Na'apali coast it was foggy and rainy and we didn't get to see it so that was a HUGE let down and bummer...but you can't control the weather. WE made the best of eat with food and drinks on the ship. The massage was very nice that we got and I really enjoyed it. Overall, once I recovered from my hurt and embarassment day one, it was nice. There needs to be improvements with dining options that aren't at bedtime and improvements with the horseback riding excursion information. Its so simple, but the chart they gave me on the website under excursion info! SERIOUSLY get this fixed so no one else has to go thru this. Its a sensitive private issue, allow people the courtesy of dealing with it in their own home. Oh and it took an hour or more to get off the ship....so be prepared for that. Go down early if you want right off, if you wait until after 8:30 you will be in a line around the ship for over an hour...uggh. But it is what it is, they have to get everyone off. The staff was trying so hard to help everyone. Cruising the Hawaiian Islands this was was so amazing. WE got to see so much. It was my first Norwegian cruise and I enjoyed the drink package. the dining was rough because we didn't make many plans ahead of time believing the easy dining title.... MAKE reservations or you won't get what you want. You have to plan out your dining ahead. I would do Norwegian again, the service really was great overall, only a few issues. SKIP LA CUINA restaurant. So thanks to all who made the cruise wonderful and please fix the couple issues and it would be excellent! Read Less
Sail Date October 2019
This was my honeymoon cruise and we were reluctant to book this to Hawaii as our dream destination because a lot of the reviews are not good. But we have done many cruises before and we said- well,we'll take a chance and just see. ... Read More
This was my honeymoon cruise and we were reluctant to book this to Hawaii as our dream destination because a lot of the reviews are not good. But we have done many cruises before and we said- well,we'll take a chance and just see. Well,all the GOOD reviews are what we experienced. We had a fabulous time. ALL the people are so friendly and we felt very well taken care of. I dont know if those that write bad reviews are just freaking spoiled or suffer from entitlementitis or what their deal is but I never experienced anything of the sort. In fact our cabin steward Dennis was always available ready to take care of our room, we ate dinner in the Liberty restaurant several nights because our server David Littlejohn was great and very funny, I got not one but 2 massages from Danny Dance in the spa because he took the time to really listen to what I needed in a massage for some issues I was having- and Nigel the exursion guy said HI to us every single time he saw us on the ship and spoke to us like old friends, my husband hates having his picture taken and he even started liking the photographers Ed "buster slugs" (he nicknamed him) and Mark and allowed them to take his picture and bought pictures from them. One complaint I did hear from guests was that they thought the bar service was too slow. I never experienced that. but I am the kind if I see a bartender getting their butt kicked behind the bar I am not going to expect them to roll out the red carpet for me. I have a little sympathy and will get my own drink at the bar. Most of the shows were good. The Hawaiian one on Monday was not that great but the rest were very enjoyable. The comedian was funny and the magician was very good. Getting on and off the ship was easy and simple. The shore excursions were great. I think that people just flip out into another dimension when they step on this cruise. Its like they should be waited on hand and foot and be treated like royality or something. That's not what this cruise is about. its about seeing the islands and taking a vacation and getting away from your day to day life. people just need to get over themselves. We had a wonderful time. Read Less
Sail Date October 2019
The overall cruise was pretty good. The customer service I received prior to boarding was terrible. It makes me mad enough that I can only rate the overall cruise as a 2 (poor). My wife is a greencard holder and mistakenly forgot her ... Read More
The overall cruise was pretty good. The customer service I received prior to boarding was terrible. It makes me mad enough that I can only rate the overall cruise as a 2 (poor). My wife is a greencard holder and mistakenly forgot her card. Upon arriving to Honolulu, we realized this and called Norwegian Customer Service due to the wording of what is needed on Norwegian’s website (one location on the website states a greencard holder needs the card on all cruises (incorrect) and another location says you do not for Hawaiian cruises(correct)). I told the customer service person of our situation and what cruise line we were on. The customer care representative put me on hold to check if my wife would need her card. She told me she checked with her supervisor and you indeed needed the card. She said there would be no way to board and no refund. I figured it was my loss and almost walked away. Especially so, since she said there wasn’t a point for me to go try to get on, since she knows it wouldn’t be possible. Adamantly, I checked with security and was told I do not need it and was able to board. I checked with 3 different security staff members and another person we greeted while embarking. Every person I spoke to confirmed that a greencard holder only needs their state drivers license or another form of government issued ID, since this cruise is an inter island cruise. I almost missed out on this cruise because of some misinformation told by a Norwegian Customer Service Representative who even claimed to ask her supervisor, since she was not sure. If I didn’t check with security, I wouldn’t have known we could have boarded and I would have missed out on the cruise. Very infuriating since I assume this must happen once in a while and those people might have walked away and not even known they were told an inaccurate answer. As for the cruise itself, it was a nice cruise. The ship is on the older side but it is kept well. The staff for the most part are very friendly and helpful. Some staff in the Aloha buffet used stinky rags to wipe tables down so there was a large section other passengers tried to avoid using due to the smell. Food on the cruise ship was okay. Not terrible but not awesome. The food you pay extra for was pretty good though. Disembarkation was kind of chaotic and took a bit longer than what I am used to. However, it wasn’t bad enough to ruin my positive experience with the cruise itself. Read Less
Sail Date October 2019
We wanted to cruise the Hawaiian Islands and our travel agent suggested Norwegian Cruise Lines. We found the ship clean everywhere, and EVERY SINGLE person working on the cruise was extremely friendly and helpful, no matter the question, ... Read More
We wanted to cruise the Hawaiian Islands and our travel agent suggested Norwegian Cruise Lines. We found the ship clean everywhere, and EVERY SINGLE person working on the cruise was extremely friendly and helpful, no matter the question, or just a pass in the hallway. Our cabin was just big enough, and the balcony was lovely. The cabin Steward, James, was very helpful and cheerful. We took several tours (snorkeling, outrigger canoeing, waterfalls, and canyons) and all were excellent. Would highly recommend all the ones we took. Our one complaint was that the interior of the ship was freezing cold all the time! Needed jackets inside, but not outside! One highlight was being met at the airport by Emily, an NCL employee I guess, who met us (unexpectedly) with a huge smile and shepherded us through the airport to our waiting shuttle transfer to the ship. She set the tone for the whole trip. Read Less
Sail Date September 2019
We chose this cruise because we wanted a cruise that went to 4 islands and this one was the best fort us. We cannot compare to other cruises because it is our first cruise ever. Everything for us was perfect, we really enjoyed the ... Read More
We chose this cruise because we wanted a cruise that went to 4 islands and this one was the best fort us. We cannot compare to other cruises because it is our first cruise ever. Everything for us was perfect, we really enjoyed the cruise. The dining was for all tastes. There was a lot of different kind of places to go eat. Everything was very good. The entertainment was spectacular, we really enjoyed that too. The ship was not to big it was easy to go from one place to another. Very good for us. The cabin I think was OK since we don't know other wise. I tough the ports was more entertaining. This is commercial port so no beach or shopping near by. I was a bit desapointed about that. Except for Maui who was ok, the shore excursions was really great and "Roberts Transportation" was super !! Read Less
Sail Date September 2019
We love NCL, always have. The staff is wonderful and always helpful and smiling. We were treated like VIP's and even had a decorated cake for our anniversary. Using a cane is sometimes difficult but not on this vacation. Special ... Read More
We love NCL, always have. The staff is wonderful and always helpful and smiling. We were treated like VIP's and even had a decorated cake for our anniversary. Using a cane is sometimes difficult but not on this vacation. Special care was given to make me not feel I was holding anyone up when on excursions. The ship itself is beautiful and so well kept. The food again, was excellent. Too good actually as I gained 8 lbs. My next cruise will be back to Hawaii via NCL with my daughters as I want them to experience the time I had.The entertainment was excellent as well. There was a Polynesian show, magician and comedian as well as two excellent broadway type shows by their own production crew. We made ribbon leis, oragami and enjoyed the fact they encouraged familes to participate. Look forward to our next cruise which will be back to hawaii with my daughters this time. Read Less
Sail Date September 2019
Because you can pick it up in Honolulu Cabin steward was perfect, staff helpful Dined at t. Jefferson Bistrol. waitress was poor, did not service us right away. Took her 15 mins to get our wine. Food was average Had a better meal ... Read More
Because you can pick it up in Honolulu Cabin steward was perfect, staff helpful Dined at t. Jefferson Bistrol. waitress was poor, did not service us right away. Took her 15 mins to get our wine. Food was average Had a better meal at the Liberty with great service Entertainment and shows were good Enjoyed our 3 shore excusions Service at the coffee bar, waitress took our order but took her 20 mins. or more to get our drinks because she was disputing someone elses bill Pools were clean I smoke, Waikakee bar was always open and clean Husband exercised, and they had more than enough equipment Since we had 3 medical emergencies an did not make it to Kona and arrived at the NaPoli coast in the dark, we were very disappointed they did not do something special for the other passengers. I understand its unfortunate people get sick but all we were told by the cruise director that they would do the same for all of us. afterall this cruise was not cheap and we paid for thes other ports Read Less
Sail Date September 2019
We wanted to cruise the Hawaiian Islands and heard Norwegian did a great job. The staff and the food in the Skyline dining room was great. Our cabin steward, Andrew was very friendly and accommodating. We also found the rest of the staff ... Read More
We wanted to cruise the Hawaiian Islands and heard Norwegian did a great job. The staff and the food in the Skyline dining room was great. Our cabin steward, Andrew was very friendly and accommodating. We also found the rest of the staff on the ship to be very upbeat and friendly. The entertainment was one of the best compared to other cruises we have taken. The only disappointments were the cabin size and the food in the Aloha Café which was fair and often only lukewarm. The service at the pool was poor due to understaffing. We experienced this almost every time we went to the pool. The staff in guest services was excellent in answering questions and helping us with reservations. For the most part the excursions were very good, except too much time was spent at the Aquarium on the "Best of Maui" excursion. We would have liked to spend more time sightseeing. Overall, the cruise was very good! Read Less
Sail Date August 2019
We booked this for our 5th wedding anniversary and was very nervous about all the negative reviews. We wanted to see all that Hawaii has to offer without hopping from hotel to hotel. To our suprise the trip exceeded our expectations! The ... Read More
We booked this for our 5th wedding anniversary and was very nervous about all the negative reviews. We wanted to see all that Hawaii has to offer without hopping from hotel to hotel. To our suprise the trip exceeded our expectations! The ship is clean but the only thing I think they should tend to are the windows. The food was NOT awful. The Aloha Cafe buffet was really good. Le Bistro was fantastic. The ports were the main star, Hawaii is gorgeous. The staff was not unfriendly at all. The cruise director and the assistant cruise director were fantastic. Josh and Kyle in the Waikki bar made us drinks and kept them coming. We only attended the magic show and my husband got picked to come on stage. It really was a vacation of If you are on the fence about this cruise , do not hesitate book today! Read Less
Sail Date August 2019
This is an ideal cruise for anyone who has not been to Hawaii or for anyone that has been to Hawaii but hasn't been to each island. Don't worry too much about your room or location - save your $ and spend it wisely exploring all ... Read More
This is an ideal cruise for anyone who has not been to Hawaii or for anyone that has been to Hawaii but hasn't been to each island. Don't worry too much about your room or location - save your $ and spend it wisely exploring all that each Hawaii Island has to offer. We rented a car in Maui, Hilo and Kauai and thoroughly enjoyed the overnight stays in Maui and Kauai. CABIN - Mid Ship Ocean View - Room 4582 Although we had initially booked and inside stateroom on the 4th deck, we were successful in our upgrade bid to a mid-ship ocean view cabin. This was also on the 4th deck. Our prior cruise rooms have always been in a balcony. We really liked our room location as it was 1 deck up from where you left/or got on the ship each morning. It was also only a few rooms from the stairs and elevators. However, the bathroom in the mid-ship ocean view room we had was way too small. My wife and I are not overweight, but felt very claustrophobic in the shower and tiny sink/toilet area. There is plenty of closet space and 4 drawers and assorted shelf area where you will have more than enough room. This would be a 5 star room if the bathroom were a bit bigger. DINING - MDR and 2 Specialty We ate dinner in the MDR Liberty (2 nights) and Skyline (2 nights) and 1 night each at Cagney's & Moderno, with dinner out 1 night while in Kauai (The Beach House). We had breakfast at the buffet a few mornings, as well as, breakfast at Skyline a few times and Cadillac Diner once. Lunch was at the buffet or the Key West Bar/Grill. Overall - we were pleased with the food, but have had better on other NCL ships. I liked the layout of the buffet and the amount of space available to get a table. SERVICE - Room and ship staff Our room steward was very nice, but failed on a few occasions to give us the extra bath towel we requested for each day. This wasn't too big of a deal as we ended up using the pool/beach towels that were more than plentiful each day. We had fairly good service in the dining rooms, with exceptional service from the wait staff in Cagney's and Moderno. I did have an issue with many of the bars as they seemed understaffed and were unable to handle the volume of people. However, they were respectful and understanding to each patron. This was our first cruise as "Platinum" and were rewarded with 2 free specialty dining meals (Moderno & Cagney's) but were never provided with our coupons to use, thus having to inquire at Guest Services when the high $ showed on our bill at the end of the cruise. Unfortunately, I had to wait in GS for almost 30-minutes, only to be told to go to the restaurant reservation staff, which was not able to help me, and then told to go to the Cruise Next member, Lauren, who had double duty as the Latitudes contact also. Lauren was able to rectify the issue and get the charges off of our bill. I would think that in this day of technology, that NCL would have a better grasp of being able to add certain Latitude perks to a person's ship card. PORTS OAHU (Honolulu & Waikiki) Pearl Harbor, Diamond Head, Waikiki Beaches and plenty of great restaurants, shops and bars. The beaches are spectacular and we enjoyed our day prior to the cruise and the day after the cruise as well. MAUI My wife and I spent our honeymoon on Maul back in 1985. We enjoyed our first day and did the Road to Hana excursion via Valley Isle Excursions (booked directly) that offered a scenic, twist and turn roads, great BBQ lunch and a memorable, yet teeth chattering experience as our tour went all the way around Hana to areas where good roads are hard to find. Our tour guide/driver, Dennis, was wonderful. We rented a car the 2nd day and went back to the hotel where we had our honeymoon. Walked around, went to a few beaches and then drove up to Kapalua Resort for a beach visit then down to Lahaina for some shopping. HILO We rented a car from the local airport and drove to Volcanoes National Park ($25 per car admission fee) and toured the areas that were open. We did a bit of hiking as well from the visitor center to the steam vents and crater views. We also drove to the lower level of the volcano and various vantage points. The drive offers some amazing views of solid lava rock that is vast across various areas of the park. The drive down to the Sea Arch area is well worth it as the rock formation is spectacular, as well as, the views looking up at the lava flow. If you decide to stop at the petroglyph area to hike, beware that it says .7 miles each way, but it does require some effort and don't forget your water. KAILUA-KONA We opted for the NCL excursion for snorkeling on the Body Glove. With our latitudes status, the price was about the same as booking direct. This tour company is first class. It is within walking distance of the pier. They had an elaborate breakfast spread of assorted fruit, pastries, bagels and yogurt, along with water and coffee. We ended up going to a different location than Red Hill, so not sure what happened with this stop. Anyway, the water was ultra clear and offered plenty of colorful fish. We also some dolphins from the ship. This tour also offered a great spread of burgers, cheeseburgers and vegan burgers, with purple potato chips. We did the early morning tour and had some free time so we decided to do the Atlantis Submarine tour directly as it was right at the pier. I would highly recommend this as well, but it is a bit steep in price ($122 pp). KAUAI We rented a car for the day and a half we were in Kauai. Our first day, we drove up to Waimea Canyon while stopping at the various locations in the park. There is a $5 parking fee that will cover you at each of the parks assorted lots. We were lucky as we got there pretty early (around 10:00) and beat the big tour buses and crowds. Make sure you drive to Kalalau Lookout for one of the most spectacular views you will ever see. It is only about 20-minutes from the main parking lot area via car. Since we had plenty of time on our 1st day, we googled beaches on Kauai and chose to drive up to Polihale State Park. Just FYI - I suggest only going here if you have a jeep or some other type of larger vehicle. We, however, had a Hyundai Elantra, and had no idea what was in store for the teeth-chattering drive (about 20-minutes) over a rutted, pot-holed gravel road, that brought us to one of the most beautiful and secluded beaches you will ever see. Once you arrive, the sand to get to the beach is "VERY HOT" so make sure you have proper footwear. Our 2nd day, we drove up the north shore area to Princeville and viewed the sites and did some shopping. Read Less
Sail Date August 2019
This is the second time we've sailed on The Pride of America. The first time was in 2007. We just returned home from our second time. Overall the cruise was wonderful! This is our 6th time sailing with Norwegian, so we're aware ... Read More
This is the second time we've sailed on The Pride of America. The first time was in 2007. We just returned home from our second time. Overall the cruise was wonderful! This is our 6th time sailing with Norwegian, so we're aware of the expectations. We sat at poolside, relaxing and wanting to have some drinks. The bar staff walking the deck ignored us. I don't mind going to the bar to get our own drinks, but isn't that what they're being paid to do? The Aloha Lanai was usually dirty. We had to clean dirty dishes from tables on our own just to sit. I attempted to review the cruise via the email link. I was less than 50% finished when it sent me to a place to register for the survey link. I did so, but afterward it wouldn't allow me to continue my post-cruise survey. (I wasn't giving all very good and excellent ratings.) Our room steward, Kirsten, was beyond excellent! Bar staff and restaurant staff who excelled were Karyn, Krista, Matthew, and Rusdala. Phillip at guest services was always helpful and happy. This cruise fell short of our expectations considering our previous cruises with Norwegian. Read Less
Sail Date August 2019
This was the one cruise line that visited the islands we wanted to see. It offered a good itinerary for Oahu, Maui, the Big Island and Kauai. Our cabin was small, but it had a balcony and a comfy king sized bed. The shower and bathroom ... Read More
This was the one cruise line that visited the islands we wanted to see. It offered a good itinerary for Oahu, Maui, the Big Island and Kauai. Our cabin was small, but it had a balcony and a comfy king sized bed. The shower and bathroom were tiny. The room steward for us (no.8656) kept the room immaculate. Early on, the shower drain plugged up flooding the bathroom floor and it took 2 calls to guest services for them to send someone. Next time we'll page the room steward directly! As we all know the cruise ships have upped the price for excursions so we bypassed most, renting a car ourselves, which was easily done. They do nickle and dime you, any other coffee other than decaf. or regular were a separate charge for instance. Our cruise included free transportation from the west coast, but think twice before using it. That section was horrible to get a hold of and scheduled us for a connecting flight starting at 5:30 am. The food was quite good, usually, although the buffet selections cooled off too quickly for those who like their food hot. Some of the staff in charge of certain stations lacked the knowledge of what ingredients they were serving, too. A more polished team took care of the main restaurants. Our one special night out at the French bistro was disappointing. Not enough staff led to very slow, inattentive service. They were trying to serve us a dessert after we wanted the check. Read Less
Sail Date July 2019
We wanted to see all of Hawaii and that is why we went on a cruise. The ship did that in my opinion, it took us to all of the islands.Embarkation went well and disembarkation was good compared to other cruises we have been on. Now here’s ... Read More
We wanted to see all of Hawaii and that is why we went on a cruise. The ship did that in my opinion, it took us to all of the islands.Embarkation went well and disembarkation was good compared to other cruises we have been on. Now here’s my problem three of the nights we smelled sewage from the ship in our cabin. Michael did a great job containing the smell and was very pleasant, but this was unexceptionable in my viewpoint. Staff were very friendly and kind! The shore excursions were overpriced from the ship! We found out that local taxi services are the way to go and more affordable. Food was good and the bartenders were good! Like I said not a great time on the ship but Hawaii was fantastic with the places to visit. The music was not good for people of different backgrounds and ages. You need to fix that in a hurry! Putting people to sleep is not good music. Get out of the 60s and come to the here and now. I get that you have older people on board but come on let’s have party in the middle of the ship every night. Trivia, dance and music contest with the cruise director doing it in the main hall on deck 5 and 6 instead of music that putting you to sleep. We on vacation and want to party this is not a mirage! The food was good on the ship especially the three main dining halls we had booked. Overall I would say to make sure that if you smell sewage early get moved ASAP! DINING-4 ACTIVITIES-3 SERVICE-4 CABIN-2 ENTERTAINMENT-2 STAFF-4 Read Less
Sail Date July 2019
Pride of America june 29, 2019 We booked the POA for our 35th wedding anniversary. We’re Avid cruisers, have been on NCL cruises many times and the POA three times before this. Once with our children, then again for our 20 and 25th. ... Read More
Pride of America june 29, 2019 We booked the POA for our 35th wedding anniversary. We’re Avid cruisers, have been on NCL cruises many times and the POA three times before this. Once with our children, then again for our 20 and 25th. We always combine it with a stay on Oahu to make it a two week stay. We took a Lyft from our hotel to the Port, got in line, checked our bags then got in the long security line. Even though it was long it went fast and we were checked into the ship, received our key cards and walked on the ship, we were eating lunch in Skyline (one of the free restaurants and open for lunch) by 1230. Very easy process. You can also go to the buffet on boarding day but we were hot and tired and needed to sit down, it was perfect. This is an older smaller ship of NCL and needs refurbishing. There is a lot of wear and tear and rust showing everywhere, I would say the worst is in the public bathrooms. Many times over the week more than one stall in women's and men’s areas would be shut down. Sometimes it was easier to run to our cabin then to find an open public bathroom. We also noticed they weren’t kept up well. Sometimes no toilet paper or hand towels, water on the floor and paper everywhere. The first few days we only saw one worker ever in the public bathrooms. She seemed overworked. The main pool bath seemed never cleaned until the last day. We had a midship cabin on deck 10, it was the perfect location. Very easy to reach the buffet area for coffee in the morning, and get to all the activities by the pool. A short run downstairs to the fun and restaurants. The cabin itself seemed quite small, very tight space to walk bed, limited storage space for clothing. One small closet with some built in shelves. A few other drawers in the desk and next to the closet. For the two of us we felt limited in where to put our things for a week. The room supposedly held three with the fold out sofa, if we had three it would have been overcrowded and we would not have reached our balcony without climbing over the sofa bed. The balcony was small with two chairs, two foot stools and a small table. It was fine for us and we loved that it was covered so even in rain we didn’t get wet. We used it a lot in the morning for coffee and the evening to watch the ocean and stars. Quite relaxing. The bathroom was tinier still and even though we are not large people, the shower stall gave me anxiety as I couldn’t turn i it well (I’m 5’2”, 120lbs). I could barely move in there! There are body wash and shampoo/conditioner mix provided in shower and liquid hand soap in the sink area. I was happy to find a few small shelves behind one mirror as the space was so limited I wasn’t sure were my toiletries would go. It worked out fine with some juggling. There is a small fridge, a safe and a desk area that holds a fairly decent hairdryer. Lighting was well done and we had lights bedside for reading. There is a tiny flat screen tv, for us with weaker eyes, we couldn’t read the screen well. We didn’t really spend too much time watching tv. There are two main restaurants, skyline and liberty that are included in your cruise, Liberty is slightly fancier and has a more strict dress code, but we liked Skyline so never made it upstairs. We did eat in Cargneys (steak) once and enjoyed it, and ate twice (once for breakfast once for lunch) in Cadillac which is open 24 hours. It has great burgers!! We ordered coffee from room service two mornings and found out that the last morning they will deliver a continental breakfast if you put out your tag. That was quite convenient. We did the buffet most mornings for breakfast and really enjoyed the area outside with covered seating. It was very relaxing We enjoyed the freestyle cruising and liked that no one minded if we showed up for dinner or came early or later, it added to the relaxed feeling. We attended two shows, one was the second night and it was not tour Liking. The second was a group of singers that did an excellent job. They also performed by the pool one day and we enjoyed them both times. The main pool consists of two pools, one larger one and one smaller “sitting pool”. We spent a lot of our time there and even though there is an adult pool, it is right with the smoking area and at the end of the ship and did not have the entertainment we enjoyed at the main pool so we never went back to the adult area. We never felt overcrowded and usually could find seats nearby the pool. We always found loungers somewhere and were quite happy with both the bar service and the music. We also enjoyed the little cabanas on deck 12 that overlooked the ocean and had two loungers. Many times we’d go up there in the evening and star gaze and relax. Staff: we found the restaurant staff and the bar staff to be awesome. They were friendly, helpful and did not skimp on alcohol. We had the drink package and they were always happy to refill us, in fact the bar staff would remember us and ask if we wanted our usual drinks. We really enjoyed talking to them and got to know quite a few of them at the pool bar and the staff in Skyline. All of them quite efficient and personable. Our cabin steward was wonderful, he ran over to speak with us day 1, asked if we had any requests, then proceeded to keep our cabin clean and tidy without ever being in the way. He was very respectful and always smiled and said hello. We would turn our message to “make up cabin” when we left and it was clean when we returned. The one thing we noticed was even though the regular staff was fun and friendly, most of the officers wouldn’t even nod or say hello. We actually spoke to only two of them although we would see them in the halls and walking through the areas, they would avoid eye contact and look away which we found strange, the two we met actually would seek us out (one was the head of beverages) and one was the head of Skyline) and both of them would go out of their way to talk with us and chat for quite a while. I wish more officers would have done this as we enjoyed their stories and their conversations. A smile and nod go a long way to making you feel more comfortable. Our last day we were encouraged to go downstairs and collect what tag corresponded to what time we wanted to disembark, 9am was the latest. We had transfers directly to the airport and picked the 9am slot. There were two lines to disembark and even though they were quite long, it didn’t take more then 15 mins to disembark, we then grabbed our bags and walked to our waiting transfer. We were at the airport about half hour later. It was all very easy and civilized. To recap our cruise, we enjoyed ourselves, were able to relax and never felt crowded in any area. We would go back in POA in a minute and hope NCL takes the time to get it freshened up so we can enjoy our 40th on her!! Read Less
Sail Date June 2019
I chose this cruise to see all the islands with out flying every couple of days. Do not take this cruise if you are looking for a cruise experience. The bars close early, there are a lot of older people as it's an expensive cruise. We ... Read More
I chose this cruise to see all the islands with out flying every couple of days. Do not take this cruise if you are looking for a cruise experience. The bars close early, there are a lot of older people as it's an expensive cruise. We have been on several cruises and the food was average. The staff was pleasant but not enjoyable or talkative. Embarkation/disembarking was amazing. We went 3 days early to enjoy pearl harbor and get used to the time change and that was a must. We had aft balcony 8206 it it was worth the extra money. There was basically no night life. We went every night to the saloon and there were never any more that 4 others there.You just have to have the reality that this is a cruise that you take to see the islands as a floating hotel. Your joy comes from the islands. i studied and studied car rentals and excursions. They charged a ton of money for laundry which was an important item for me as we were staying 2 weeks. Please send me any questions you might have. This was a dream trip for my husband since he was in the Navy in the 80's and 90's and Pearl Harbor was a must. Read Less
Sail Date May 2019
My husband and I wanted to do Hawaii for our 20th wedding anniversary. This trip (NCL part of it) was recommended by my husband's parents. We flew into Honolulu on 5/1 and stayed until 5/4, where we boarded the Pride of America for ... Read More
My husband and I wanted to do Hawaii for our 20th wedding anniversary. This trip (NCL part of it) was recommended by my husband's parents. We flew into Honolulu on 5/1 and stayed until 5/4, where we boarded the Pride of America for a 7 night/8 day cruise. We selected several excursions through the ship. I also purchased a Happy Anniversary room decorating package and a Romance Package, which were both very nice and a really good deal. Before we embarked, we were offered the chance to improve our stateroom by bidding on two larger (upscale) rooms, as we were in the basic cheapest room. We won the bid, and wound up with a large room with balcony! Only cost me $100 more total! The excursions we picked (four of them) were amazing and we had so much fun. We had dinner in La Cucina one night, and the food and service was phenom! We tried the sushi bar one night as an appetizer to our main dining room, and we enjoyed that as well. All in all, we had a great time, the staff was very nice, the ship was clean and easy to navigate inside and out. The entertainment was really good too. Those kids dance their hearts out and they are very talented! Read Less
Sail Date May 2019
This was our 14th (or so) cruise and the first time we booked a Penthouse Suite. The room was better than expected and our Butler (Spencer) absolutely fabulous! Food on this ship much better than the Star on which we cruised through the ... Read More
This was our 14th (or so) cruise and the first time we booked a Penthouse Suite. The room was better than expected and our Butler (Spencer) absolutely fabulous! Food on this ship much better than the Star on which we cruised through the Panama Canal in January 2019. Even the specialty restaurants better on the Pride of American compared to the Star. Perhaps all this had to do with the language abilities of the crew. On the Hawaii cruise, every staff person with whom we spoke was engaging, fun and communicated perfectly. On the Star, even basic communication was difficult in restaurants, bars, with cabin crew, etc. By far our favorite Hawaii excursion was the Outrigger Canoe Experience. Actually run by a non-profit to promote Hawaiian culture to youth through canoeing, the company exposed we travelers to the same by having us row around a protected bay near the ship. Lots of fun & good exercise. The Hawaiian Islands cruise itinerary hasn't changed in decades, yet the stops are all nice & provide great access to various experiences. Easy on & off, even the tendering was well-managed and accessible to nearly everyone. Should Norwegian ever coordinate a 'golf/cruise package', we'll return sooner than expected. Read Less
Sail Date May 2019
Only ship that offered this island cruise. Photographers were not very good or friendly. Food was tasty and good. Choices were average. Communications and information have room for improvements. Staff are pretty much all ... Read More
Only ship that offered this island cruise. Photographers were not very good or friendly. Food was tasty and good. Choices were average. Communications and information have room for improvements. Staff are pretty much all friendly and willing to help. Cruise was for our 50th wedding anniversary. The only recognition was a note in our cabin when we first came aboard. We kept thinking that any day we too would be recognized like other anniversaries and birthdays were. Getting off the ship at the end of the cruise was very good. Alcohol policy is very confusing with no clear information? Talking to other guests it seems like shore excursions arranged through outside vendors were better and less expensive than those through NCL. Our NCL excursions were expensive, crowded, and provided less than desired seating assignments. Overall ship condition is getting close to an upgrade. The last day tour around Kauai was spectacular. Read Less
Sail Date May 2019
My husband and I booked a 2 bedroom suite 1078 due to Granny was supposed to come. She felt to tired and didn’t go she is 89 and just recovering from a stroke. Soo... we had a huge beautiful suite with Peter Kande as our butler and G as ... Read More
My husband and I booked a 2 bedroom suite 1078 due to Granny was supposed to come. She felt to tired and didn’t go she is 89 and just recovering from a stroke. Soo... we had a huge beautiful suite with Peter Kande as our butler and G as our steward they both were freakin’ great always having canapés and fresh fruit every day and even cleaned my shoe I left behind cause I stepped in something!! Also kept Coffee stocked and met every request. We had shore excursions every port and we were busy but Peter and G kept us on track and not overwhelmed. We even had room service with no fee and Breakfast at Cagney’s every morning was amazing and the staff was great! Taylor was the hostess or head person anyway she was my favorite. Gold Rush was a great place for a drink at the end of the day. Read Less
Sail Date April 2019
We love aft facing balconies and 9 out of 10 times you will find us in one. The ship is quaint. Not too big or small, easy to learn. Bed was not at all comfortable. Shower small but water pressure and temp was great. Colors were ... Read More
We love aft facing balconies and 9 out of 10 times you will find us in one. The ship is quaint. Not too big or small, easy to learn. Bed was not at all comfortable. Shower small but water pressure and temp was great. Colors were soothing. Found the staff to be very nice and attentive. Food was adequate. Nothing really special but not terrible. Entertainment was ok. They need to get rid of the minibar items like most of the other cruise lines. Best blackout curtains on the seas! Water packages were crazy pricey. And the drink packages are priced terribly high. We were not fortunate to receive those free. Specialty dining is a must in our opinion. Since the Iridescent if America is the only game in town for sailing from and back to Honolulu you have to be willing to pay a premium for this cruise. It's not a cruise I wish to repeat for that price. Read Less
Sail Date April 2019
Pride of America: The good, the great, and the needs work I would like to start by saying we loved the cruise and would definitely go again. I was going to use the old "good bad and ugly" cliche but none of it was bad or ugly. ... Read More
Pride of America: The good, the great, and the needs work I would like to start by saying we loved the cruise and would definitely go again. I was going to use the old "good bad and ugly" cliche but none of it was bad or ugly. I would also like to address those who say that the service isn't as good on this ship because of the 75% American crew, we found this to be far from the case. Our room steward was excellent, main dining room staff was on point, and guest services staff were very friendly, in fact more friendly than we've encountered on other ships. Any problems we experienced were due to organization or layout issues (more on that later.) Our free at sea package included a pre-cruise hotel night in Oahu at the Hyatt Regency and also free air from San Diego. We live in Atlanta but were able to get flights to San Diego with hotel for less than NCL was offering at the time. The transfers were $45PP which included all three stops (to hotel, to ship and to airport.) The flight was non-stop on Alaska Air, we got our flight details from NCL with 50 days to go. Initially we were not able to get seats together without paying an extra charge but a few days before the flight they released some of the premium seats so we were able to make a last minute change. An NCL agent greeted us at baggage claim, but due to traffic and several incoming flights it took over an hour before we were on the bus and then another 45 minutes to the hotels (there was one stop before ours.) We spent a lot of time standing around at the baggage claim and it was a fairly long walk to the bus. No problem for us but be aware if you have mobility issues. The bus pickup area had plenty of seating and it would have been nice if they would have directed us there before waiting for the other flights but once we were at our hotel check in went smoothly and there were no issues with the reservations or flights. We were instructed at check in to our room at the Hyatt that we should stop by the NCL desk set up at the hotel and where to find it. Our transfer to the ship went much more smoothly than the one from the airport. Two large buses met us at the hotel, there were much smaller ones at the airport. We left the hotel at 11:30 and it took about 20 minutes to get to the ship. Embarkation was a breeze, probably one of the easiest ever. We were on the ship before 1 and had a nice lunch and cocktails at the Key West Grille overlooking the pool. My Aunt was traveling with us as well as my Sister and her family. We had initially booked two obstructed ocean view rooms on deck 7 but my wife and I were able to upgrade bid to a balcony on deck 9. My sister did not win her bid, we assume because she had four in her room and most of the balcony rooms are for 3. My Aunt had one of the four studio rooms on board. The rooms are similar in size to the Jewel class except for the Studio which was slightly larger than her room on the Escape. The studio lounge was fairly laughable (a windowless room with four chairs) although they did serve coffee and pastries every morning. They called staterooms by deck, I have not experienced this on other cruises, they were usually all ready at once. Our deck(9) was the last to be called so we didn't get to our room until after 3. Our room was very clean and everything was in good working order. The OV and balcony room did not have nearly as much storage as on Jewel or Breakaway class but the studio was comparable and actually had a larger refrigerator and shower than our room. The fixtures aren't the same as the other ships (no adjustable shower head) and there was also very little shelving and some sort of odd stainless serving dish used for a trash can. The balcony was also rather small but had two seats, foot rests and a small table and was very nice while at sea. Besides the layout and storage issues the cabin was comfortable and roomy enough for 2 people. There are two main dining rooms on Pride of America (Liberty and Skyline) and they are on top of each other on decks 5 and 6 aft. It is easier to get to Skyline from the deck 5 elevators and if you are coming from the mid section you have to enter Liberty from the promenade deck. Also you will sometimes have people standing in front of the windows at Liberty. This didn't bother us but the other ships we've been on had the promenade or waterfront decks above the MDR so there was nothing to block the view. Both dining rooms have very nice decor and the service and food were excellent in both. The menu was the usual NCL fare with a standard menu and specials every night. I always like the steak and fries but I especially enjoyed the Asian style pork and cabbage. We only did one up-charge restaurant-Teppenyaki- had a great chef and excellent food. The Teppenyaki is larger than the Jewel class, the ones on Jade and Pearl tend to get overly loud due to the small size which was not the case on POA. We did not have the dining package so we did not make reservations for any other restaurants although I recommend doing so in advance of the cruise. We tried to get in to Jefferson's Bistro several nights and could not get a seating time that was good for us. The buffet layout and food choices were similar to Jewel class and the ship also has very nice outdoor and indoor seating but the placement of the bar and drink stations created traffic issues during busy times. The gold rush saloon is right next to the buffet and was the quiet zone for breakfast and also late-riser's breakfast and had tea time every day around 4. Cadillac Diner is similar to O'Sheehan's on other ships and was open 24 hours and also had self-service coffee all day. Activities were similar to other ships although some of them did not have as much production effort. This is a very port intensive cruise with two overnight stops and no sea days and it is reflected in the daily offerings. The morning trivia was at the John Adam's coffee bar and the MC did not have a microphone. The afternoon and evening trivias were usually at Mardi-Gras which is similar to bliss lounge on other ships and was also where the white hot party and sock-hop took place. We also saw deal or no deal, not so newly wed and some other activities listed in the Freestyle Daily but we were in port most days so we did not spend much time on the ship during the day. The cruise director's staff were all a lot of fun although we did not see much of the cruise director (again we were off the ship a lot.) We only saw one main theater show, Lights, Camera, Music which was good but not great. There were shows every night but we were usually too tired to go after being in port all day. The pool and sun decks are very large and there was no shortage of lounge chairs even after all-aboard. There is also a small oasis pool and bar in the back of the ship which was quiet and usually had no children, probably because it is also the only smoking area. The last day there was a very nice pool side BBQ for lunch and we watched an officers VS guests water volleyball game, the officers were all in uniform while in the pool. Unfortunately I did not have my camera for that but it was a lot of fun to watch. We did not do any ship excursions, it is very easy to rent a car or take a shuttle or walk to shopping in every port. Getting on and off the ship was easy in every port except Maui which has a very long walk through the pedestrian area with double fencing around the path. The shuttles are a lot closer than trying to exit the port through the pedestrian walk way but besides that Maui was easy to explore, we did Lahaina on day 1 and half way to Hana on day 2. Hilo was a shorter walk through the pedestrian area. Kona is a tender port so we did not rent a car there. Kona has the best shopping of all the ports within walking distance although also very nice shops in Lahaina on Maui. Kauai had the easiest walk and had overnight parking at the local strip mall with a shuttle for the rental car ($20.00 fee.) ...And now for the "needs work part: The ship itself is very beautiful but is showing age in a few areas. The railing on our balcony was badly in need of varnish. They were working on the railings on the pool deck while we were in port and replaced a few of them. I will also add that it rocks more than any ship I've been on. Nothing terrible but when we cruised in 2007 on what was then the Pride of Hawaii (now the Jade) the ship did not rock as much. Disembarkation was chaotic and probably the worst of any cruise I've been on. Due to some sort of mechanical issue with the gangway we had to disembark on deck 3. Although they made several announcements there were people clogging decks 4 and 5 and traffic jams on the forward and mid stairwells. The last transfer was at 9:30, we were on one of the earlier ones but getting off the ship itself was a nightmare. I feel that in spite of the mechanical issue which could not be helped, the staff could have done a better job of directing people off the ship and had more people been encouraged to checked their bags it would have gone smoother. The baggage claim area is large and once we were off the ship things got more organized. The agent had our name on a register and we were directed to our transfer. Overall we loved the cruise and had a great time but I missed being on a Jewel class ship. I think it's a matter of preference and sentiment because that was our first and best cruise and was also our honeymoon so I will always have a soft spot for the Jade. We might try one of the longer Jewel class cruises to Hawaii in the future but I would definitely cruise on POA again. Read Less
Sail Date April 2019
I'm fairly new to cruising (but this isn't my first rodeo). I went on my honeymoon to POA — more so to see a bunch of islands without having to go through more than one TSA line. I, of course, saw the negative reviews and ... Read More
I'm fairly new to cruising (but this isn't my first rodeo). I went on my honeymoon to POA — more so to see a bunch of islands without having to go through more than one TSA line. I, of course, saw the negative reviews and like my french fries, took them with a grain of salt. But after having a pretty lovely vacation, I want to discuss some things: This is a floating hotel without the bells and whistles. It is clean, has pretty good food, fairly decent to excellent service, smaller cabins that are still serviceable and tidy, and a really nice pool deck. There are not a ton of pool games. A lot of the activities were cancelled because of disinterest. There's not a lively night life. If you cruise because you love the activities and the hustle and bustle of the ship, and prefer to spend a lot of time on a ship trying all different kinds of drinks and meals and experiences — this is not the ship for you! If you are, instead, looking to get all you can out of a variety of islands and want a nice, clean place to call home every night, I think you'd enjoy it. If you're looking for a new adventure while still having some familiar comforts of a standard cruise (a great breakfast buffet, nice variety of restaurants, a fun cruise director, nightly shows, etc), than I REALLY think you'd enjoy it. DEPARTURE CITY: Spent 4 days in Waikiki Beach at the Outrigger beforehand. Would definitely recommend it for a few reasons: beautiful beaches, nice walkable city with sights like Pearl Harbor and Diamond Head, Dole Whip, Loco Moco, and catching up to jet lag. I didn't do it with the ship, I preferred to do my own thing. EMBARKATION/DISEMBARKATION: Truly easy as pie. Probably 20 minutes from shore to ship both ways. We chose to walk off with our bags, and if you can swing it, do it. SHIP: Clean, except for the 6th floor hallway (by the library) that smells like sewage. I quickly walked through it, but I live in NYC so this is fairly normal for me. Otherwise, felt like the theme was a little antiquated but really kept very sparkling and nice. CABIN: Clean, fit a whole week's worth of clothing for two people no problem, had a nice couch, the balcony was small but offered beautiful views of the Na Pali Coast and was great to sit and drink champagne on. Bathroom offered soap, shampoo, and body wash but we brought our own. Shower curtain was a little finicky. Soft bed. DINING: We got the Ultimate Dining Plan because it was our honeymoon and there would be no more pictures of me in white so I wanted to gorge myself up like a tick. MDR: was nice and the Liberty Dining Room had the best, best service of the whole trip. Really friendly waiters ready with recommendations and customizations. Food was pretty good, but there were some misses, so don't be afraid to order a few extra dishes. BUFFET: Always busy and hard to get seating, and the variety wasn't that strong (typically pizza, American station, fruit/cheese/cold cuts, one specialty section, Asian, and Indian/veg section), but the breakfast was fantasticccccc and the ice cream machine always worked well. If you were looking to get snacks on off hours, the choices were limited, but who can resist mac and cheese? SPECIALITY: Moderno was our least favorite — the salad bar was amazing but there was too much food cooked either wildly over- or underdone. That being said, if you want to load up on meats, go for it. Cagney's was the best. The sides were fantastic (mash! creamed corn!) and the meat was cooked exactly as requested. Felt like something you'd find onshore. La Cucina was also pretty great. A ton of food that was very rich, so come hungry and don't be scared of butter or cream. Finally, Teppanyaki was a must-do. Really fun show and the food was quite tasty. If I could do it again, I would have just done a 3-meal package because the MDR was better than I expected and would have loved to try it one more time. DRINKS: The bartenders were the high point if they liked you! Some of the best drinks were made by some of the friendliest people, which is good because you're paying a ton for them. Other bartenders were a little bit ornery, but in a fun gruff way that you can at least expect in NYC. Be prepared to wait for drinks for a bit at the pool bar, but idk man! It's the pool! It's relaxing! I wouldn't get the unlimited package. You'd have to drink more than 8 drinks a day for it to be worth it, and this is not a late night ship. We are not afraid of a few drinks on vacation, and we still came in almost 500 under what the total price would have been. I suggest ordering champagne to the room. Best bars were the pool bar and the Gold Rush Saloon. ENTERTAINMENT/ACTIVITIES: Not the ship for it. Went to see the magician and did the '70's dance party, and found that we much preferred loafing on our bed watching movies. It gets quiet and they cancel a ton of stuff (trivia and Mr Sexy Legs at least) because nobody shows up. I didn't mind that because I was getting up early and am not really an activities girl, but if this is big for you I don't recommend this ship. Clay was a fun cruise director though! SERVICE: Sometimes good, sometimes meh. Never horrible. Mostly just slow, but again, you could probably pour a beer on my head and I wouldn't complain to the manager. I mean, I would, but quietly. I wasn't offended by the service in the slightest, and there were some great shining stars throughout the trip. PORTS/EXCURSIONS: The best part!!! Did a few with the ship and one on my own: 1. Maui Day One — did Molokini Turtle Snorkel with the Pacific Whale Foundation. My goodness, do this one if you're even slightly interested! Swam right next to a turtle, saw a ton of fish, met really smart, informative guides, had the time of my life. Water was blue and beautiful and lovely. 2. Maui Day Two — did Atlantis Submarine/Lahaina. I MIGHT do this separate from the ship next time because it's really just a disorganized bus ride to a town where there's plenty of amazing things to see and do, but the Submarine was really cool and we saw sharks and fish. You could definitely sign up right in town. The town was great and had lots of fun shops. I wonder if you could take a cab there (or arrange for your own transportation) and skip the bus ride, but because the ship leaves on day 2 I'd recommend trying that on the overnight stay (day 1) so you don't need to worry. 3. Hilo — we did the black sand beach tour, went to the waterfalls and visited some of the steam vents from the recent eruption there. Very cool. Also visited the mac nut factory. Our tour guide Traven was so interesting and fun. It was a great reminder that Hawaii isn't just all beaches, it's got gorgeous, lush, Jurassic Park land. 4. Kona — Just tendered. Easy tender process but get a ticket early. I'd say try to get back to the boat by 2pm — no lines then. We just went to Kona Brewery and enjoyed a walk through town. Absolutely beautiful water, so I almost regret not booking a snorkel. There IS a public beach right by the tender boats though. 5. Kaui — Did the Smith's Family Luau with bus transportation independent of the ship. Life changing. DO IT. The food was incredible, as was the show. Really authentic, family oriented, and gorgeous. The grounds were amazing and we saw tons of animals, too. Listen, we had an amazing honeymoon. Hawaii is a gorgeous island. WHEN we come back, we'd probably just stay in Maui a few days as it was our favorite island. But if you want a once-in-a-lifetime look at a bunch of islands, please push some of the negative reviews aside, come with an open mind, and enjoy the beauty of this state. If you LOVE cruising and mostly cruise just to be on the ship, though, I'd stay away from this trip. Otherwise, you'll have a great time! :) Read Less
Sail Date March 2019
This cruise is the best way to see the Hawaiian Islands (4) without spending 6 to 12 days at sea. Would recommend this cruise if you want to avoid sea days. Embarkation and disembarkation were both very efficient. The Waimea Canyon ... Read More
This cruise is the best way to see the Hawaiian Islands (4) without spending 6 to 12 days at sea. Would recommend this cruise if you want to avoid sea days. Embarkation and disembarkation were both very efficient. The Waimea Canyon on Kawaii was the highlight of the cruise for us. The wine tastings on this cruise were well worth the cost . Very entertaining and informative. The Teppanyaki Restaurant was great, good food the preparation at the table was very entertaining. Our room steward - Rey - was fantastic. Room was well maintained and we always had ice in our ice bucket. Restaurant and bar staff were not that great. Some staff did not seem like they really wanted to serve guests. In all our meals at the main dining room, except breakfast, we were never once asked if we wanted coffee/tea. Even when the staff came around to get the dessert orders. We were aware of this issue prior to booking the cruise, a NCL agent had advised us that the service levels on the Pride of America did not meet the service levels throughout the rest of the NCL fleet. There were no issues with the food provided in the various dining rooms. One suggestion for NCL is to reduce portions in some cases. It seemed that there was a lot of waste as people did eat all of the food on their plates. The ship itself is quite beautiful. Lots of art and well laid out public areas. The main stair case leading from deck 5 to deck 6 is a wonderful spot to have pictures taken. Read Less
Sail Date March 2019
We were on our honeymoon and decided to go all out. We did the 10 day Oahu explorer trip so we were put up in a hotel in Waikiki for the first 3 days. The bus trips were fun and very well planned. Getting on and off the boat was a breeze. ... Read More
We were on our honeymoon and decided to go all out. We did the 10 day Oahu explorer trip so we were put up in a hotel in Waikiki for the first 3 days. The bus trips were fun and very well planned. Getting on and off the boat was a breeze. The activities on the boat were a little lacking. There is no casino since Hawaii is a non gaming state. Most of the entertainment was geared towards an older crowd, which most of the boat was. Even most of the bars closed early. For as much fun as the trip was I would not cruise Hawaii again. It’s was a long flight and older crowd. I would definitely do the Caribbean again before Hawaii. The shore excursions were fun but again it was an older crowd. The highlight of the trip for us was having the penthouse with our own butler. Read Less
Sail Date March 2019
Background on us: This was our 31st cruise. The Pride of America is the largest ship we've ever sailed. Most of our other cruises have been on ships carrying fewer than 250 passengers. These cruise lines include Windstar, ... Read More
Background on us: This was our 31st cruise. The Pride of America is the largest ship we've ever sailed. Most of our other cruises have been on ships carrying fewer than 250 passengers. These cruise lines include Windstar, SeaDream, Paul Gauguin, Silversea, Viking, Ponant, and many river cruise companies. (Your survey didn't ask about any of these.) We prefer smaller, more intimate and inclusive cruise experiences. We hate being "nickel and dimed". This cruise was a family vacation, (our first in over 25 years), with our two adult sons and daughter-in-law. None of them had ever been to Hawaii. This NCL cruise itinerary appeared to be the best way to let them experience both the islands and cruising. Following are a few comments: THE CABIN: Our accommodations (10024) were the nicest we've ever enjoyed on a cruise ship. Our cabin was clean, well-equipped and well cared for. Ours was the "go-to" cabin for family conversation, libations and scenery watching. The bath and dressing area are a little cramped but perfectly adequate. Clothes storage is also adequate. NCL provides bath gel and shampoo dispensers in the shower, (like many cruise lines these days), but I really like that you also provide large bars of soap. Our cabin steward, Reme, was delightful and did a great job. (We loved her "towel critters".) NCL treats its suite passengers very, very well. Our butler, Greg, was also terrific. He made it clear from the moment we first entered our cabin that he was there to cater to our every need, and he lived up to it. Whether it was a dinner reservation, a lost key, a need for more glasses or pool towels, room service, water or anything else, Greg's phone was the only number I needed to call, and he was always there ready to help. The huge balcony was perfect for breakfast, lounging and scenery-watching. About the only negative: We were surprised how much the cabin creaked and squeaked when the ship was sailing. DINING: This was a mixed bag. We enjoyed a number of outstanding meals, but, unfortunately, suffered through a number of sub-par meals also. Surprisingly, we (and our children) felt that, for the most part, the specialty restaurants weren't worth the up-charge. Cagney's might be the exception. We enjoyed one excellent dinner there, as well as several excellent breakfasts (a much-appreciated perk for suite-guests). Martha, especially, was wonderful, and always made us feel valued and welcome. Moderno was disappointing. We love the "Fogo de Chão" theme, but most of the meats were dry, overcooked and not particularly tasty. Jefferson's was uneven. My veal medallions and escargot were terrific, but my wife's duck concoction, (shredded duck?) was pretty bad. Our first time in La Cucina was so non-memorable that we cancelled a second reservation and had a delightful dinner in Skyline instead. By the way, Miriam, our server at Skyline, was terrific! We gave her a good-natured hard time and she rolled with all the jokes and silliness. A post-dinner hug was enjoyed by all. We ate breakfast once at Aloha Cafe. I remember the food being okay, but the venue was noisy and crowded, and seating was at a premium. We were thankful for breakfast at Cagney's thereafter. A disappointment was that we never saw local, Hawaiian items such as mahi-mahi (my favorite fish) or Kona coffee ice cream on any menu. One waiter told us that the restaurants and menus are uniform across all NCL ships, which did nothing to lessen the disappointment. BARS: My wife and I are not big drinkers, but we did join our kids a few times. The first time was in Pink's, and we were astounded to wait an hour and fifteen minutes before a waiter showed up to take our order. Service was better at Gold Rush. EXCURSIONS: About what we expected . . . crowded, expensive and subject to the quality of the vendor. Our Whale Watching Zodiac tour was actually pretty good. Capt Ryan was low-key and funny, and we saw a lot of whale action. The Snorkeling Molikini tour was disappointing. The snorkeling wasn't very interesting, and our bus drivers need better training. One wouldn't get off his cell phone while he was driving, (even when I questioned him about it), and the other knowingly abandoned four passengers back at the Whale Research Center. MISCELLANEOUS: I hate NCL'S Water Policy! I don't appreciate making bottled water a separate profit center for NCL. The in-cabin water is obscenely priced; NCL sells water "packages" at inflated prices; and you denies passengers the right to bring more than a token bottle on board with them. As a suite-guest, our butler kept us supplied, but pity the rest of the passengers. (nickel & dime) I also hate the NCL wine policy. I understand that alcohol is a separate profit center for NCL, and we willingly paid the inflated restaurant prices for wine at dinner. But we also like to sit on our balcony and sip wine in the evening. NCL will have no part of that. Bring wine on board for in-cabin consumption and they call security and treat you like a felon. "$15 corkage fee or we'll keep the bottle until the end of the cruise!" It left a very bad taste in my mouth (the policy, not the wine). (nickel & dime) I understand that the photography department is yet another profit center for NCL, and those folks are just trying to earn a living. But we usually find the photographers intrusive and annoying, and invariably eschew their offers. Most cruise lines ask passengers to fill out a survey on the last night of the cruise. That's the last thing I want to be doing on my last night at sea! I like that NCL emailed its post-cruise survey to us two days after we got home. I can give the survey more thought and can also save my comments for future reference. I do wish, however, that the electronic survey form responded more quickly. Whenever I clicked the next-page arrow, it seemed to churn forever before accepting my response and moving on. I almost gave up. It also doesn’t seem to provide the option of going back to review responses. Kudos to NCL for including the final-night cruise along the Na Pali coast. SPECTACULAR!!!! We were all agog at the incredible rainbow. (Does that happen regularly or did we just get lucky?) In summary, we enjoyed our cruise on the Pride of America more than we expected to. The itinerary was great; the ship is very nice; and we liked being with our adult children for a week. But the experience reinforced our preference for much smaller ships. We prefer less crowded, less noisy, and few young children. My wife and I simply are not part of NCL’s target demographics. Read Less
Sail Date March 2019

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