379 Honolulu Romantic Cruise Reviews

The POA is refurbished and looks nice and modern on the inside. The food and entertainment is sub par from the other Norwegian cruises we have been on we figured it was because they have to pay American wages and had to cut back on money. ... Read More
The POA is refurbished and looks nice and modern on the inside. The food and entertainment is sub par from the other Norwegian cruises we have been on we figured it was because they have to pay American wages and had to cut back on money. Still good food but no shrimp or lobster nights and just a little less variety. The bar service is sub par they just move very fast takes a long time to get drinks. Now to the islands: Maui first stop we did the Molokini crater snorkel we had good weather so it was fun not the best snorkeling we have done but good and turtle town we saw three turtles it was a good excursion the company pacific whale where fantastic they say 80% of the cost goes back to saving the ocean and each person where very nice and friendly and the food was good also. When we got back we walked out of the cruise terminal which takes you to Whole Foods across the street then take a Lyft to the airport to rent a car cost about $12. We Rented a convertible for the drive to road to Hana I recommend getting a convertible for this drive keeps away the motion sickness and it makes it fun. We parked our rental next to Whole Foods if your looking at Whole Foods it’s on the right is an open parking lot without the no parking signs seems this is where other cruisers parked as well. So if you are going to drive the road to Hana start early about 5:00am yes this early there’s nothing to see for about an hour and half so by that time the sun will rise the only thing you will pass is garden of Eden which opens at eight but you can do this on your way back. The other must is using the Gypsy app it is awesome we used it for every island it will tell you all the best places to stop only stop at the best recommendation places from the app a ping sound will worn you of a must stop. you won’t have time for the so so stops. The app takes you to the 7 pool water fall and Bamboo trail and another water fall which is a two mile hike and up hill most of the way.This is a very windy road and yes 59 one way bridges but if you start early there’s not much traffic and it is a beautiful drive. Then to Hilo we used the Gypsy app to go to rainbow falls, peppee falls, volcano tubes, Akaka falls and a few others. If you’re going to the volcano national park it will go there as will and has a walking portion for the park the Gypsy app tells you all the history of each island plus the best places to go. Then on to Kona , We where a little tired so we went to a beach we first stopped at Kua bay but the tied was in so no beach and only one tree for shade that was already taken so off to another beach, Kona is volcanic rocks for miles so the beaches are small but nice. Off to Kauai. The rental car companies have shuttles from and to the port or you can Lyft for about $10. we used the Gypsy app to do the Waimea canyon which in my opinion is awesome the best one of the islands but don’t stop at the canyon look out keep going up the road there’s some other stops off the road that gets you closer to the the waterfall but keep going there are two other look outs that look out of the canyon to the Nepali coast and is way more impressive and beautiful than the canyon don’t get me wrong the canyon is fantastic but the other two look outs are the most beautiful places on earth absolutely amazing can’t miss. We where there on a beautiful day this area is one of the most rainiest places on earth so it might be raining on minute and not the next we where lucky and it was sunny the whole time but just an FYI bring a rain jacket and a long sleeve shirt it gets a little windy also. After this we went to the beach Salty pond beach which is very nice and had lunch. then off to Wailua falls and other stops the Gypsy app will help. If you want to keep the rental over night there is parking along the road just outside the port. The islands are amazing you won’t be disappointed! Read Less
Sail Date February 2020
We did this cruise 6 years ago and really enjoyed the islands tour. Our favorite islands when all was said and done are Maui and Kauai. Ship is smaller and being American flagged means the crew gets decent pay and US work rules which ... Read More
We did this cruise 6 years ago and really enjoyed the islands tour. Our favorite islands when all was said and done are Maui and Kauai. Ship is smaller and being American flagged means the crew gets decent pay and US work rules which translates to high morale. Recommend 2 days minimum in Oahu on front end to adjust time zones and relax a bit. You don't have to stay on the crowded Waikki Beach area. Check out the North Shore area for a quieter venue. P of A Complimemtary Food quality B+. The upgrade restaurants were enjoyable. We did the French Jefferson's Bistro (A) and the Brazilian churrasco restaurant (A) which had an impressive salad bar and of course meats in the Texas de Brazil tradition. Most popular option was Cagneys Steak which no longer has a special surf and turf night. Shell fish now just on the menu. If you like to eat early, reservations not always needed but wise on the more popular venues. For our cruise, the first 3 days had more restricted buffet access (no self serve) for virus precautions but that was relaxed back to normal ops for last days of trip. Recommend bring your own coffee for the room machine-- we like the Starbucks powder straws with hot water from machine. CPAP users... you can order distilled water in advance delivered to your room. Bring 2 X 9 foot extension cords. Maui Like the first cruise, we rented a car and rode the shuttle from the pier to the closeby airport to get a car. Bad news....there is now no overnight parking lot across from the pier area if you want to keep the car for day 2. However there are about 6 disability parking spots inside the gate perimeter at the pier so bring your disability parking tag with you as it might enable you get a permit to use those slots during your stay. Kauai Ditto on the rental care but the area around the pier has no overnight parking options period. You need to park at the shopping area a quarter mile from ship for 20.00. With the ship leaving the next day around 2pm we are not sure keeping the car a second day is worth it. Maui Drove up the mountain to the Lavender Farm near Kula-- wife loved it!! Helicopter Tours Have flown on Blue Hawaiian 3 times and the third was on this trip out of Hilo on the "Circle of Fire" tour of the volcano areas. Wife has bad knee and the multi hour drive and walking to the national park was not a player. The air tour was SPECTACULAR and well worth it. Contact Blue Hawaiian direct to take advantage of military discounts! If you have the concentration to watch, you can see the humpback whales from the ship here and there. No spectacular water breaches but water spouts and big tails visible. Lastly, if you have transportation, hit the Costco on Maui or Kauai for a great selection of Hawaiian shirts etc at much better prices than the ship gift shop. Cheap gas for the rental car refills as well. Mahalo and Aloha!! Read Less
Sail Date February 2020
What’s good; itinerary, no days at sea so maximised sight-seeing. Cleanliness, stateroom staff, Didn’t need internet package as got access to 4g most of the time, even when just off shore. Efficiency of check in and disembarkation, ... Read More
What’s good; itinerary, no days at sea so maximised sight-seeing. Cleanliness, stateroom staff, Didn’t need internet package as got access to 4g most of the time, even when just off shore. Efficiency of check in and disembarkation, daily organisation of shore excursions. Some great shore excursions Not so good; food and restaurant/bar service was average. Too many staff weren’t very interested in making the service personable. Drinks package was expensive. You’d need 6 or 7 drinks per day to make it worthwhile. The buffet had to resort to counter service in the last 2 days due to the concern over the coronavirus. Probably a ship’s worst nightmare to organise, but the staff really didn’t help the situation. They were clearly put out by the whole situation and were less than friendly whilst serving food and drinks The guy running the fitness centre was also disinterested. Found this strange as it’s his only job! Read Less
Sail Date January 2020
This is an older boat with an update a few years ago. The staff in general is not up to the quality of service we have seen on the 6 ships we have used in the Carribean. The food in the specialty dinning was good, but the buffet and ... Read More
This is an older boat with an update a few years ago. The staff in general is not up to the quality of service we have seen on the 6 ships we have used in the Carribean. The food in the specialty dinning was good, but the buffet and other restaurants were sub-par. We had a lot of minor problems like the toilet wouldn't flush, the patio door wouldn't open. The stop at the big island they canceled because they were afraid the winds were going to build and the tenders would have trouble getting into shore. (it was calm and beautiful all day). if you are just looking for acceptable transportation between the islands it is a good source. I will say that their comedian (vince something) was outstanding. One of the best shows I have seen on a cruise ship. We used four excursions with NCL and three we booked directly (not through NCL) . I would say booking direct saves money and if you look at the reviews you can probably find better excursions. Read Less
Sail Date January 2020
We chose this cruise for the itinerary. "Pride" is the only cruise ship that stays in the Hawaiian Islands (no days at sea). We went 2 days early - to make sure luggage arrived before sailing, and to enjoy some sights on Oahu. ... Read More
We chose this cruise for the itinerary. "Pride" is the only cruise ship that stays in the Hawaiian Islands (no days at sea). We went 2 days early - to make sure luggage arrived before sailing, and to enjoy some sights on Oahu. We arrived at port about 3:00PM, and there were very few people waiting for check in. Embarkation went very quickly and smoothly. We originally purchased a balcony cabin, but had bid on and "won" a suite (more later). So the butler introduced himself as soon as we checked in and took us to a nearby sitting area with refreshments. After a few more people joined our group, he did a short talk on what we could expect as suite guests, then personally took us to our suites and showed us the amenities. We had carefully examined the "Free At Sea" offerings, and had the option to select ALL. Knowing about the HUGE automatic gratuity charge on the "unlimited drink package", we did not choose that. We chose the 3 nights dining in specialty restaurants, and doubled up on the $50.00 discount per day on shore excursions. We did not need the wi-fi, since our Verizon had good connectivity near the islands (but lost it between them). We couldn't use the "free and reduced airfare" since it could not accommodate our need for extra leg room. Although we enjoy shows, we ended up attending none due to timing with our dining. Also, being seniors, we don't stay up late. We thought the shore excursions were well handled. There are "many" luaus available in the Hawaiian Islands, and I really think Norwegian should offer more than one as shore excursions. We did the Volcanoes National Park tour at Hilo, submarine at Kona, and "Director's Cut" on Kauai, all of which were good. Dining was fine. Suite guests were invited to enjoy breakfast and lunch in Cagney's Steakhouse, which we did on several days. The food, as expected, was excellent. We also had both in the dining rooms and buffet, which were well done. Our dinners in the specialty restaurants were excellent. The shops were as expected. There were a few basic pharmacy items (if you may need something, BRING YOUR OWN, Consider buying it on land BEFORE you get on ship). We missed the advertised 50% off sale, but $99.00 for an Aloha shirt???? Buy your souvenirs on shore. My only complaint is that sometimes, the ship was FREEZING. This was mostly in our cabin, but also in the corridors and even in the Bistro. I was happy to find the public areas, particularly the pool deck, were not BLASTING music. I've been on other ships (not Norwegian) where earplugs were needed to lounge around the pool, and we had to scream in the central area of the ship since the live music was being amplified 5 decks above. It was a joy not to have a casino. I'm happy to play blackjack for a few hours on a cruise, but HATE the cigarette smoke. No smoke to deal with here! GREAT CRUISE! Read Less
Sail Date December 2019
The staff on the ship was, for the most part, excellent and helpful. The food was average to poor. The NCL excursions were too limited in what was offered. One day our excursion was cancelled at the last minute due to not enough people ... Read More
The staff on the ship was, for the most part, excellent and helpful. The food was average to poor. The NCL excursions were too limited in what was offered. One day our excursion was cancelled at the last minute due to not enough people have signed up. We were told nothing else was available. We had to scramble to contact other companies and found a good selection of independent excursions of which we took advantage. The shows were pedestrian aside from the magician who was very good. The cabin was small but fine for two people. The poor customer service was from NCL before the cruise. We booked the cruise directly with NCL. When we spoke to the booking agent we discussed that the reason we choose this cruise was because it toured the Napali Coast off Kauai. That was our only "absolutely must see" of the Hawaii trip. We discussed and understood that itinerary is subject to change due to weather, natural disasters or other emergencies. Well a few weeks before the cruise were were notified by NCL that the Napali Coast was going to be skipped due to maintenance being performed on the ship. We called to try to reschedule the cruise for when it would return to its normal itinerary or to cancel. We were told by NCL that we did not call soon enough before the sail date to do that. We explained that we called as soon as we were notified about Napali being skipped for ship maintenance but basically we were told tough luck, NCL can change the itinerary for any reason and you have no recourse. I am sure that NCL has enough satisfied customers that they do not have to concern themselves with a situation such as ours. However, we will not use them again. Read Less
Sail Date December 2019
We were so excited initially to take this cruise. Unfortunately, our itinerary changed and we were unable to get to Maui Days 1&2. Day 1 became a Sea Day - which would normally be great on a newer ship with a ton of amenities - but ... Read More
We were so excited initially to take this cruise. Unfortunately, our itinerary changed and we were unable to get to Maui Days 1&2. Day 1 became a Sea Day - which would normally be great on a newer ship with a ton of amenities - but this ship was extremely outdated and older inside and had limited things to do on deck. December is apparently a great time to surf because of the swells, but we didn't realize what the impact would be on our ship. We ended up tipping while trying to get into port! I never felt a ship roll like that before. We knew this ship was older upon booking, but we didn't mind since we were supposed to be in a port every day, but this was a bit scary. Our captain (RON!) luckily made the most of it and kept us informed, and we were able to change course for Day 2. I would not recommend going on this cruise in December, as it's rainy season on the island, and the swells can prevent you from getting into Port. We had an amazing time in each port, as there were unique characteristics of both. I highly recommend getting a quick tour of Hilo (see the waterfalls and mac nut factory), trying Ola Brewery in Kona (they have more than just beer!), and hike in Kaua`i (bring an extra pair of shoes because it is muddy in December!) If you do go on this ship - I highly recommend getting the dinner package. We were very happy with our meals in the specialty restaurants, as each one had their own unique flare. Overall, I would recommend this itinerary for a different time of year for anyone looking to see the Hawaiian Islands in bulk! Read Less
Sail Date November 2019
Everything was fantastic. Price was cheap. Experience was amazing. Recommending it to everyone. Lots of buffet food in Aloha Cafe. Specialty food was horrible so dont try it. Lots of options in the ALoha Cafe Cabin was clean. ... Read More
Everything was fantastic. Price was cheap. Experience was amazing. Recommending it to everyone. Lots of buffet food in Aloha Cafe. Specialty food was horrible so dont try it. Lots of options in the ALoha Cafe Cabin was clean. Little bit smaller but it was comfortable. Shows were amazing and entertaining. Standup comedy and shows were great. Service was great. Everyone was smiling and ready to help. Chef's were engaging and talking. Felt bad for kids to be working so hard on the cruise but when I spoke to one of them he explained me that he's on cruise for 4 months and get 2 months vacation so that was good. Spa is expensive. Massages are $200 or more per hour. We didnt do any shore excursions but its better to rent the car on each island and it was amazing experience. I didnt like the fact that we had to come back before 5-6 to cruise because later evening stay would have been fine and we could have covered more places driving around. Anyways, this Trip is one of my best trip. I do lot of trips but this one stands apart. Read Less
Sail Date November 2019
Went on the cruise to see the Hawaiian islands on a low budget. Overall it was great to do so and felt shorter than it was. The cabin was nice in size and great except the bathroom did not seem like it was cleaned out prior to us being in ... Read More
Went on the cruise to see the Hawaiian islands on a low budget. Overall it was great to do so and felt shorter than it was. The cabin was nice in size and great except the bathroom did not seem like it was cleaned out prior to us being in the room and would occasionally have a odor of urine coming from the toilet. Dinning options were good with a variety. The food just was over seasoned for myself personally at times it was very salty. Entertainment was always available each night which was a great addition. Only downfall was the Dj who played the most strange combination of music it sent us back to the cabins early due to the music selection. We wish some of the drink tastings started a little later than the times they started because it interfered with our excursions at times. Overall service of the ship service was great. Everyone was always helpful with answers to any questions we had. Read Less
Sail Date November 2019
We enjoyed this cruise so much and will be back soon! We chose this cruise for the accessiblility and because it gave us the opportunity to see all the major islands of hawai'i. Our experience was special right from the start. The ... Read More
We enjoyed this cruise so much and will be back soon! We chose this cruise for the accessiblility and because it gave us the opportunity to see all the major islands of hawai'i. Our experience was special right from the start. The crew was very accomodating and fun. We felt very welcomed especially by our stewardess and all staff onboard. We really enjoyed the bands that played especially "The Drivers" The night shows were great and the food was excellent! As far as any constuctive criticism all we can say was that it could have been easier to stay at one port in big island instead of going to both kona and Hilo. I also wrote in the room review that the shower area could have used a little bit sprucing up. I also wanted to give a lot of recognition to our stewardess who did such a great job keeping our room nice and clean. Keep up the good work! Ps washy washy Maria was fun keeping us clean between meals :) Read Less
Sail Date November 2019
Our honeymoon-fantastic/Super fun!!! We booked our trip through a travel agent -We did half land and half sea cruise- Honolulu for a few days then pride of America In Honolulu we saw: Wakiki beach, Pearl harbor , dole ... Read More
Our honeymoon-fantastic/Super fun!!! We booked our trip through a travel agent -We did half land and half sea cruise- Honolulu for a few days then pride of America In Honolulu we saw: Wakiki beach, Pearl harbor , dole plantation, pacific airport museum, Polynesian cultural center , kaula ranch( awesome movie props present ) as well as bus tours We did excursions on the cruise: 1.Snorkeling molokini turtle 2.Hilo bay waterfall and Kayaking 3.Submarine and Lahaina on your own 4.Parasailing 5.Hiking 6. Kaui directors cut The directions to our excursions were very easy to follow. We had the specialty dining package and ate at most of the fine dining restaraunts - all delicious The room we had was balcony view with tv and bathroom . The room was cozy and clean. The activities on board were entertaining but the pool hot tub and mandara spa were our go to locations. We enjoyed every minute. Read Less
Sail Date November 2019
We chose this cruise as friends that were travelling with us had Tahiti as a bucket list. The islands that we visited were wonderful. The ship was super clean and the food was excellent.Service was poor or lacking in many areas although ... Read More
We chose this cruise as friends that were travelling with us had Tahiti as a bucket list. The islands that we visited were wonderful. The ship was super clean and the food was excellent.Service was poor or lacking in many areas although our cabin steward was amazing and we tipped very well. Entertainment was disappointing with the odd exception. The cruise destinations were wonderful but we all felt the overall experience was not as good as we normally experience on Princess or Celebrity or Holland America. We had booked a mini suite and found it smaller than we thought and had a lighting issue sin the closet until our friends found the little red button at the back of the closet then there was light! Our friends were celebrating a big anniversary as were we and there was nothing much done by the ship. We did have a cake handed to us when we left the dining room one night. The wait staff were very good as a rule but the rest of staff not as friendly as we expected and we are very friendly people and polite at all times. We had a major problem on a ship tour and it was not addressed. The front desk people just said that they were sorry. Read Less
Sail Date November 2019
We had a wonderful cruise. The itinerary, Hawaii and the Polynesian Islands, was fabulous. We were worried about all of the days at sea but we found plenty to do and were not bored. Of course the islands were terrific. We especially liked ... Read More
We had a wonderful cruise. The itinerary, Hawaii and the Polynesian Islands, was fabulous. We were worried about all of the days at sea but we found plenty to do and were not bored. Of course the islands were terrific. We especially liked the snorkeling/beach day in Moorea. The staff was very friendly and hardworking and the ship was clean and pleasant. We did not eat in the specialty restaurants and found the food in the dining room and buffet to be good. We have sailed on other cruise lines, some with higher ratings, but were pleasantly surprised by Norwegian. I would not hesitate to recommend the cruise. Aside from the ports a highlight was crossing the equator by sea. It was a spectacular day weather wise, the cruise director was a great Neptune, and we enjoyed the kissing of the fish ceremony. Our only negative experience was an issue with the passport collection and the coffee at the buffet was pretty bad. Other than that it was a dream trip. Read Less
Sail Date November 2019
Took the cruise to celebrate 40th Anniversary. Have been on other cruise lines with much better food in the dining rooms and specialty restaurants. Cadillac Diner had the best Overall quality of food out of all the dining options. We had a ... Read More
Took the cruise to celebrate 40th Anniversary. Have been on other cruise lines with much better food in the dining rooms and specialty restaurants. Cadillac Diner had the best Overall quality of food out of all the dining options. We had a great time, yet quite disappointed on our anniversary dinner that we had scheduled at a specialty restaurant....we brought the card ...as we were told to...that was in our cabin to let them know it was our anniversary...woman ripped off the bottom...gave back the rest and said I’ll take it.....never even got a “happy anniversary “ from her...who I guess is like maitre d....or anyone.... let alone anything else....was very disappointed Comedy show...saw him three times...was very funny. Magician was very good. Pianist was very good....saw him several times. Some of the other entertainment not so great. Excursions we went on were great. Met some great people. Our cabin steward was very good and friendly. Read Less
Sail Date October 2019
Embarcation: our booking said our check in time was 1200 but in actual fact, check-in was FROM 1200 so we wasted much of our day in Honolulu (having arrived the day before) and wished we had checked in by 5pm. We checked in and then ... Read More
Embarcation: our booking said our check in time was 1200 but in actual fact, check-in was FROM 1200 so we wasted much of our day in Honolulu (having arrived the day before) and wished we had checked in by 5pm. We checked in and then got off the ship again to walk up Diamond head and arrived back at 4:30pm but realised later, we need not have checked in so early. Cabin: we had the cheapest cabin on the ship so I was expecting a tight squeeze, we lost an upgrade 'bid' so didn't think about it too much, however we were pleasantly surprised by how much space and storage it had for two ladies. We weren't disappointed. Dining: The food in the restaurants was impeccable. So glad we didn't have the enormous American style portions and the food and presentation was excellent quality. We didn't have the specialty dinner package but we didn't need to. We ate in the Asian restaurant a couple of times and we felt that was like having a specialty dinner package. You really don't need to go extra on the restaurant upgrade. I liked having lunch from the buffet and taking it to a table outside with a cocktail at the back of the ship. That was nice. My only complaint was that the American diner looked very cheap and cold. We didn't eat in there but I imagine it would have been good for kids. It could have been furbished to look warmer than a burger king. Entertainment: My friend and I were celebrating our 50th and were up for a fun, good time but the ship got fairly quiet by midnight and we found ourselves going from lounge to lounge looking for a bit of action. The ship had a lot of older people who seemed to get up at Dawn and go to bed early ready for the next dawn. The shows were average except for the Jazz band. They were great. Comedian was rubbish, but then I"m not American, so slap stick jokes aren't our thing. The disco on some nights could have been much better. A couple of nights the DJ was there and that was good, but for some nights the music was just a tape and that was disappointing. Having said that, we liked the fact that there was lots of options and if Karaoke, bingo and quiz was your thing, there was plenty to do. Although I felt our demographic was in the minority, it was so easy to hang out and meet people. Everyone we came across was very friendly and chatting to strangers was so easy. I did not feel at all uncomfortable to go out on my own and sit at a bar or table or chat to someone nearby. It was thoroughly relaxing and I loved the fact that it was a do what you want, when you want, how you want type of cruise. Service: impeccable 99% of the time. Everyone was courteous, the dining staff went over and above, our cabin was serviced twice a day, loved how they had beach towels for you when you got off the ship and offered a fresh cup of water when you arrived back. I'd say the ship was clean, well groomed and maintained and the bar staff were productive. I only would have complained once about one bar staff who tried to tell me I couldn't have a cocktail as the bar had just closed and he'd turned the ice machine off, but then when I asked him what cocktail I could have, he turned it on (pressed a button) and ta da, he made me the cocktail I originally asked for in less than a minute and the three staff were still working there. His attitude didn't impress me, but that was the once and only time. Other than that I was extremely impressed. Ports: We loved the itinerary and were out all day in the ports so we missed what was going on on the ship. We did two big excursions in Maui which were great but because these trips are so expensive, we decided to do our own thing in the other ports. The ship has the hopper on and off trolley's that take you from the ship to the town and other places of interest. We did those and got to see some great places. It is very easy to rent a car as a shuttle takes you from the ship to the airport to do just that. There are also plenty of taxis to get you around so you don't need to do an excursion if you don't care for that. My only complaint would be the port in Maui. We docked on the boring side, so if you are not doing an excursion, get yourself over to Kanapali beach side on the south. Kauwai is the most beautiful and most scenic, shop in Kona, not Hilo and snorkle in Kona but look for turtles in Hilo. If you make time in Honolulu, a big mistake we made is thinking we could turn up to Pearl harbour and get tickets for USS Arizona, but you have to buy tickets at least a day in advance. We got over there (an hour on the trolley) and couldn't go out on the boat to the Arizona unless we had pre-paid tickets. We walked up to the top of Diamond head in 25 minutes flat without stopping, but allow 45 minutes unless you are unfit. Tips: Pre pay gratuities. I hate tipping. unless you have a good reason not to, purchase the drinks package, especially if you are travelling with a friend. It saves a lot of "its your round, not mine". It certainly makes for a more relaxing cruise not worrying about paying for drinks. I would do this cruise with my children next time. I think they would love it. Overall it was fantastic and highly recommended but we did have to disembark early to catch our international flight from Honolulu so we missed the last trip around the coast. We were very sad to leave when we did. Read Less
Sail Date October 2019
We were celebrating our 25th anniversary and Hawaii has been on our bucket list. The ship was a perfect way to see all of the islands. Our trip was a breeze from the moment we got left off at the pier. We sailed through check in and ... Read More
We were celebrating our 25th anniversary and Hawaii has been on our bucket list. The ship was a perfect way to see all of the islands. Our trip was a breeze from the moment we got left off at the pier. We sailed through check in and were led to a separate area for a snack. The cat was out of the bag and I couldn’t hide the surprise from hubby. I had booked us in a penthouse suite with a butler After a short wait we were brought on board by Lauren. We then had lunch at Cagney’s, which is the breakfast and lunch spot for suite guests. Our deck was called while we were eating an amazing lunch. When we got to our rooms, our bags were outside our suite. Jeffery was our butler who brought us breakfast in our suite, helped us with tenders and priority disembarking. We spent most days ashore doing excursions, with only 2 lazy pool days. We enjoyed the specialty dining with Cagney's and Moderno being the favourites. Our other evening was Teppanyaki. Good ambiance but we found the food was prepared with too much butter and salt. We ate at Cadillac diner, Aloha cafe and Key West grill. We did excursions with NCL and Roberts Hawaii. Even though the scenery is breathtaking, the driver does make the tour worthwhile. We had great drivers and others that weren’t on their game. Our preferred tours were with Roberts. If you can take part in the Cruisenext program it is worthwhile to plan the next one, as the on-board credits pay for 1/2 of the deposit you put down. With the other on board credits accumulated, our next cruise deposits cost us nothing. Overall this was an amazing cruise. Despite bad reviews, we did not have any negative experiences. Read Less
Sail Date October 2019
We were in Hawaii 36 years earlier and wanted to revisit. With NCL's "Free at Sea" offer, this was an exceptionally affordable and effective way to schedule our return without worrying about booking expensive hotels, meals ... Read More
We were in Hawaii 36 years earlier and wanted to revisit. With NCL's "Free at Sea" offer, this was an exceptionally affordable and effective way to schedule our return without worrying about booking expensive hotels, meals and airfare. Our plan was to use the ship as our floating "home base" to re-visit our favorite spots and explore new locations. The cruise itself was awesome. From smooth check-in and embarkation, ease of finding areas of interest onboard due to well-marked signage, daily newsletters and always friendly and eager-to-assist crew members to well managed flow of passengers on/off the ship at all ports, the staff should be highly commended. The ports chosen were awesome as well. These are non-traditional ports that involve a walk through 'souvenirville' before you can leave the port area. All ports offered a more than ample variety of shore excursions to meet most everyone's needs. We like snorkeling and found the opportunity to snorkel on 3 different islands seeing a tremendous variety of fish, spinner dolphins sea turtles and even a moray eel. With our busy schedule, we didn't find time to participate in the many onboard activities or entertainment. As part of the free at Sea package, we enjoyed dining at Cagney's Steakhouse (steak/seafood), the Jefferson Bistro (French) and La Cucina (Italian) Specialty Dining Restaurants, all were exceptional. The other nights we ate in the Liberty and Skyline Main dining rooms. After disembarkation from the ship, we rented a car and spent the day touring Pearl Harbor, an absolute must before returning to the mainland. The ship offers this excursion with a return to the airport but we wanted the freedom to spend as much time as we wanted there. Discounted airfare to/from Honolulu was one of the factors to seal the deal. Read Less
Sail Date October 2019
I thought it would be an awesome way to see some of the Hawaiian Islands. The room was very nice. Service to our room wasn't great. Our room attendant had the suites upstairs and wasn't around much. The room service we ordered ... Read More
I thought it would be an awesome way to see some of the Hawaiian Islands. The room was very nice. Service to our room wasn't great. Our room attendant had the suites upstairs and wasn't around much. The room service we ordered in one night was amazing and came very timely. La Cucina restaurant food was terrible and the service was poor. Our waitress had an attitude. You really need a new cook in this restaurant. The Moderno was amazing. Service and Food both amazing. We couldn't use our third specialty restaurant night because we didn't want to eat at 9:30 at night. I don't thing the carefree dining exists. If you don't make your reservations ahead of time you will not have good times to eat period! and you might not even get into the restaurant you want. The excursions..... This started our cruise off wrong, we went to the service desk to inquire about on of our excursions and found out that the horseback riding was weight based. Interestingly the weights are on all other excursions, ie...can't be over 275 or 250 pounds etc... BUT not the horseback riding. I was so excited for it. WELL, the weights were very low and I didn't make the cut and didn't know this would be an issue until day one of the cruise. SO it was very upsetting for my weight to be thrown in my face at the desk in front of everyone instead of in the quiet of my own home. IF you are doing this excursion you need to be fit and thin. I can't remember the chart but for 5'6 inches you had to be under 180lbs... YOU HAVE to fix this problem with not having the info on the website for booking. Its not your fault how much people weight but it is completely a Norwegian customer service issue to continue to embarrass and make people feel bad once they board the ship excited for their plans only to have to cancel. I literally cried at the desk because I felt so bad. I didn't need to start my cruise like this and it is completely your fault. I could have looked at the weights and heights at home and not booked the excursion, picked something else and avoided the first day on the ship being ruined. So THANKs for ruining my first day. It was Hawaii though so I got better quick and let it go. It is wrong on many fronts the way you handle this excursion. Michael Masci in the pink flamingo lounge was so amazing and included the guests. He was so personable and just a wonderful person. The staff was so friendly on the boat. Honestly I just wish we had more time. The day we toured the Na'apali coast it was foggy and rainy and we didn't get to see it so that was a HUGE let down and bummer...but you can't control the weather. WE made the best of eat with food and drinks on the ship. The massage was very nice that we got and I really enjoyed it. Overall, once I recovered from my hurt and embarassment day one, it was nice. There needs to be improvements with dining options that aren't at bedtime and improvements with the horseback riding excursion information. Its so simple, but the chart they gave me on the website under excursion info! SERIOUSLY get this fixed so no one else has to go thru this. Its a sensitive private issue, allow people the courtesy of dealing with it in their own home. Oh and it took an hour or more to get off the ship....so be prepared for that. Go down early if you want right off, if you wait until after 8:30 you will be in a line around the ship for over an hour...uggh. But it is what it is, they have to get everyone off. The staff was trying so hard to help everyone. Cruising the Hawaiian Islands this was was so amazing. WE got to see so much. It was my first Norwegian cruise and I enjoyed the drink package. the dining was rough because we didn't make many plans ahead of time believing the easy dining title.... MAKE reservations or you won't get what you want. You have to plan out your dining ahead. I would do Norwegian again, the service really was great overall, only a few issues. SKIP LA CUINA restaurant. So thanks to all who made the cruise wonderful and please fix the couple issues and it would be excellent! Read Less
Sail Date October 2019
This was my honeymoon cruise and we were reluctant to book this to Hawaii as our dream destination because a lot of the reviews are not good. But we have done many cruises before and we said- well,we'll take a chance and just see. ... Read More
This was my honeymoon cruise and we were reluctant to book this to Hawaii as our dream destination because a lot of the reviews are not good. But we have done many cruises before and we said- well,we'll take a chance and just see. Well,all the GOOD reviews are what we experienced. We had a fabulous time. ALL the people are so friendly and we felt very well taken care of. I dont know if those that write bad reviews are just freaking spoiled or suffer from entitlementitis or what their deal is but I never experienced anything of the sort. In fact our cabin steward Dennis was always available ready to take care of our room, we ate dinner in the Liberty restaurant several nights because our server David Littlejohn was great and very funny, I got not one but 2 massages from Danny Dance in the spa because he took the time to really listen to what I needed in a massage for some issues I was having- and Nigel the exursion guy said HI to us every single time he saw us on the ship and spoke to us like old friends, my husband hates having his picture taken and he even started liking the photographers Ed "buster slugs" (he nicknamed him) and Mark and allowed them to take his picture and bought pictures from them. One complaint I did hear from guests was that they thought the bar service was too slow. I never experienced that. but I am the kind if I see a bartender getting their butt kicked behind the bar I am not going to expect them to roll out the red carpet for me. I have a little sympathy and will get my own drink at the bar. Most of the shows were good. The Hawaiian one on Monday was not that great but the rest were very enjoyable. The comedian was funny and the magician was very good. Getting on and off the ship was easy and simple. The shore excursions were great. I think that people just flip out into another dimension when they step on this cruise. Its like they should be waited on hand and foot and be treated like royality or something. That's not what this cruise is about. its about seeing the islands and taking a vacation and getting away from your day to day life. people just need to get over themselves. We had a wonderful time. Read Less
Sail Date October 2019
The overall cruise was pretty good. The customer service I received prior to boarding was terrible. It makes me mad enough that I can only rate the overall cruise as a 2 (poor). My wife is a greencard holder and mistakenly forgot her ... Read More
The overall cruise was pretty good. The customer service I received prior to boarding was terrible. It makes me mad enough that I can only rate the overall cruise as a 2 (poor). My wife is a greencard holder and mistakenly forgot her card. Upon arriving to Honolulu, we realized this and called Norwegian Customer Service due to the wording of what is needed on Norwegian’s website (one location on the website states a greencard holder needs the card on all cruises (incorrect) and another location says you do not for Hawaiian cruises(correct)). I told the customer service person of our situation and what cruise line we were on. The customer care representative put me on hold to check if my wife would need her card. She told me she checked with her supervisor and you indeed needed the card. She said there would be no way to board and no refund. I figured it was my loss and almost walked away. Especially so, since she said there wasn’t a point for me to go try to get on, since she knows it wouldn’t be possible. Adamantly, I checked with security and was told I do not need it and was able to board. I checked with 3 different security staff members and another person we greeted while embarking. Every person I spoke to confirmed that a greencard holder only needs their state drivers license or another form of government issued ID, since this cruise is an inter island cruise. I almost missed out on this cruise because of some misinformation told by a Norwegian Customer Service Representative who even claimed to ask her supervisor, since she was not sure. If I didn’t check with security, I wouldn’t have known we could have boarded and I would have missed out on the cruise. Very infuriating since I assume this must happen once in a while and those people might have walked away and not even known they were told an inaccurate answer. As for the cruise itself, it was a nice cruise. The ship is on the older side but it is kept well. The staff for the most part are very friendly and helpful. Some staff in the Aloha buffet used stinky rags to wipe tables down so there was a large section other passengers tried to avoid using due to the smell. Food on the cruise ship was okay. Not terrible but not awesome. The food you pay extra for was pretty good though. Disembarkation was kind of chaotic and took a bit longer than what I am used to. However, it wasn’t bad enough to ruin my positive experience with the cruise itself. Read Less
Sail Date October 2019
My husband and I went to Honolulu for our honeymoon to cruise on the pride of america ship for 7 days. By day 3 i wanted to fly back home. The people on the ship were very rude, no one would speak to you, it was like we were on another ... Read More
My husband and I went to Honolulu for our honeymoon to cruise on the pride of america ship for 7 days. By day 3 i wanted to fly back home. The people on the ship were very rude, no one would speak to you, it was like we were on another planet or something. We had dinner 3 nights at one the specialty restaurants and got bad looks like we didn't belong there or something. It was very disturbing and uncomfortable. We paid the same money everyone else did. The food (buffet) was "ok", it was nothing that made you want to come back to the next day. I was expecting to be able to try Hawaiian dishes, but it wasn't served until the last day. This vacation was my dream, on my bucket list since a child. I hate to use the word "race" but that was a horrible feeling we had on this ship. I am glad our daughter was not there because that would have been her first cruise and it would not have been an enjoyable trip for her. The nicest person on the boat was the guy who cleaned our room, he treated us like friends. We had the best times off the boat and that is sad. Needless to say i do not see myself cruising with them anymore. I have contacted the corporate office. Read Less
Sail Date October 2019
We wanted to cruise the Hawaiian Islands and our travel agent suggested Norwegian Cruise Lines. We found the ship clean everywhere, and EVERY SINGLE person working on the cruise was extremely friendly and helpful, no matter the question, ... Read More
We wanted to cruise the Hawaiian Islands and our travel agent suggested Norwegian Cruise Lines. We found the ship clean everywhere, and EVERY SINGLE person working on the cruise was extremely friendly and helpful, no matter the question, or just a pass in the hallway. Our cabin was just big enough, and the balcony was lovely. The cabin Steward, James, was very helpful and cheerful. We took several tours (snorkeling, outrigger canoeing, waterfalls, and canyons) and all were excellent. Would highly recommend all the ones we took. Our one complaint was that the interior of the ship was freezing cold all the time! Needed jackets inside, but not outside! One highlight was being met at the airport by Emily, an NCL employee I guess, who met us (unexpectedly) with a huge smile and shepherded us through the airport to our waiting shuttle transfer to the ship. She set the tone for the whole trip. Read Less
Sail Date September 2019
We chose this cruise because we wanted a cruise that went to 4 islands and this one was the best fort us. We cannot compare to other cruises because it is our first cruise ever. Everything for us was perfect, we really enjoyed the ... Read More
We chose this cruise because we wanted a cruise that went to 4 islands and this one was the best fort us. We cannot compare to other cruises because it is our first cruise ever. Everything for us was perfect, we really enjoyed the cruise. The dining was for all tastes. There was a lot of different kind of places to go eat. Everything was very good. The entertainment was spectacular, we really enjoyed that too. The ship was not to big it was easy to go from one place to another. Very good for us. The cabin I think was OK since we don't know other wise. I tough the ports was more entertaining. This is commercial port so no beach or shopping near by. I was a bit desapointed about that. Except for Maui who was ok, the shore excursions was really great and "Roberts Transportation" was super !! Read Less
Sail Date September 2019
We love NCL, always have. The staff is wonderful and always helpful and smiling. We were treated like VIP's and even had a decorated cake for our anniversary. Using a cane is sometimes difficult but not on this vacation. Special ... Read More
We love NCL, always have. The staff is wonderful and always helpful and smiling. We were treated like VIP's and even had a decorated cake for our anniversary. Using a cane is sometimes difficult but not on this vacation. Special care was given to make me not feel I was holding anyone up when on excursions. The ship itself is beautiful and so well kept. The food again, was excellent. Too good actually as I gained 8 lbs. My next cruise will be back to Hawaii via NCL with my daughters as I want them to experience the time I had.The entertainment was excellent as well. There was a Polynesian show, magician and comedian as well as two excellent broadway type shows by their own production crew. We made ribbon leis, oragami and enjoyed the fact they encouraged familes to participate. Look forward to our next cruise which will be back to hawaii with my daughters this time. Read Less
Sail Date September 2019
Because you can pick it up in Honolulu Cabin steward was perfect, staff helpful Dined at t. Jefferson Bistrol. waitress was poor, did not service us right away. Took her 15 mins to get our wine. Food was average Had a better meal ... Read More
Because you can pick it up in Honolulu Cabin steward was perfect, staff helpful Dined at t. Jefferson Bistrol. waitress was poor, did not service us right away. Took her 15 mins to get our wine. Food was average Had a better meal at the Liberty with great service Entertainment and shows were good Enjoyed our 3 shore excusions Service at the coffee bar, waitress took our order but took her 20 mins. or more to get our drinks because she was disputing someone elses bill Pools were clean I smoke, Waikakee bar was always open and clean Husband exercised, and they had more than enough equipment Since we had 3 medical emergencies an did not make it to Kona and arrived at the NaPoli coast in the dark, we were very disappointed they did not do something special for the other passengers. I understand its unfortunate people get sick but all we were told by the cruise director that they would do the same for all of us. afterall this cruise was not cheap and we paid for thes other ports Read Less
Sail Date September 2019

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