Hong Kong to Asia Holland America Line Volendam Cruise Reviews

4.0 / 5.0
591 reviews
Ketchikan
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Skagway Port at dusk before departure
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Departing Vancouver
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1-5 of 5 Hong Kong to Asia Holland America Line Volendam Cruise Reviews


Not fit for passengers

Review for a Asia Cruise on Volendam

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Frank Mul
First Time Cruiser • Age 60s

Just out of dry dock and work still going on all over. AC in our cabin not working, far from ideal in tropical climate. We had an outside door to the lanai deck but this was broken!!! Temperature in our cabin was between 75-79 deg. I had to open the inner cabin door to let cool air from the interior corridor in to our cabin. The first few days had the smell of burning metal and sawdust but worst ...
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Sail Date: December 2017

Cabin Type: Lanai Ocean-View Stateroom


Room creaks

Review for a Asia Cruise on Volendam

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CessnaGuy182
10+ Cruises • Age 70s

We are a 3 star Mariner with Holland America working towards our 4 star. We go away every winter and liked the itinerary of this cruise. We were on for a total of 42 days. We like to listen to the piano and violin entertainment with a martini before dinner. Adagio, Andreea and Alexandru were fantastic. The food on this ship has slipped. The worst French Onion soup I have ever had. The ...
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Sail Date: January 2017

Cabin Type: Large Interior Stateroom


Good cruise. Poor guest relations

Review for a Asia Cruise on Volendam

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good5064
2-5 Cruises • Age 40s

Overall it was an enjoyable cruise and trip, however, some things made the overall experience a little sour. What we enjoyed: the destinations and the ship amenities and food service. What was quite poor: The guest relations. McDonald's treats its customer better. Before we embarked we called the guest relations to get an address for where the ship was in port. The lady on the phone gave us ...
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Sail Date: December 2016

Traveled with children


A company that claims to be above the average, but is actually very weak.

Review for a Asia Cruise on Volendam

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flyseafly
10+ Cruises • Age 70s

Having cruised over 10 times and with several cruise lines we are definitely not new to cruising. Overall the itinerary made us glad that we went but Holland America seriously needs to consider what customers they are targeting. We will not go with them again for 4 main reasons. 1. The crew seem to have become jaded and not as responsive to customer needs as would be expected of an industry ...
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Sail Date: January 2016

Cabin Type: Verandah Suite


Never again HAL

Review for a Asia Cruise on Volendam

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ddande
10+ Cruises • Age 70s

What a disappointment after all we had heard about HAL and particularly after paying an extra $2,000 for a upgrade and being placed under the lido deck and being woken up at 5.30am every morning by the crew scraping chairs and tables around the deck. It is very hard for me to say anything nice about this cruise from the cold food to the weird thumping at the rear of the ship that mysteriously ...
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Sail Date: December 2013


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