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1 Helpful Vote
Sail Date: October 2018
Cruise from Hong Kong to Singapore. First time on Princess and have to say it didn’t measure up to other lines we have been with. Balcony cabin was fine and steward did an excellent job. Ship although a little dated was good. ... Read More
Cruise from Hong Kong to Singapore. First time on Princess and have to say it didn’t measure up to other lines we have been with. Balcony cabin was fine and steward did an excellent job. Ship although a little dated was good. Was on anytime dining and usually had to wait10-15 minutes for a table. We always shared a table and I understand people who wanted a table for two waited longer.Good menu choices and food well prepared. The real problem was the service in the bars. Had to wait over 10 mins for steward to take order (they were very good at avoiding eye contact). Often had to go to the bar and service was not quick.i think the problem was a lack of staff but even then service was not up to Royal Caribbean,Celebrity or P&O..Even ordering wine at dinner was a problem - staff claimed the bar was busy! Read Less
3 Helpful Votes
Sail Date: January 2016
From boarding to departure each day was anticipated. When you are older and used to the delightful areas of the "R" Ships, it becomes a full twenty nights of relaxing sea adventure. The Nautica crew was there to provide me with ... Read More
From boarding to departure each day was anticipated. When you are older and used to the delightful areas of the "R" Ships, it becomes a full twenty nights of relaxing sea adventure. The Nautica crew was there to provide me with both concern and continual attempts to insure I had a pleasant voyage. I downgraded from my usual Veranda to an Ocean View Stateroom which proved to be adequate in every regard. It was the perfect size for one and the stewarts kept it clean and comfortable. The food (cuisine) at every meal was too tempting to describe. To select one entree was a challenge as each one looked more delicious than the next. I ate too much. Service was "overboard" (no pun intended) and the array of deserts was each day better or as good as the day before. To decide to be pampered in the Main Dining Room or select choices from the Ninth Deck Buffet was a daily decision. I sat back in my chair afterward with contentment and the perfect Latte. I made the trip alone but was always joined by passengers eager to make friends. Daily activities and the soft gentle comfort of the pool lounges provided constant enjoyment. Never was there a boring day. The Library had a good selection of fascinating reading material. The wrap around windows in the top floor Horizon Lounge provided a better view than the Officers Bridge and afternoon Tea Time had the three lovely violinists joined by the selection of tempting afternoon tidbits. Yes, the Nautica Cruise Ship was a well based decision as I had sailed previously on the Insignia. Both "R" Ships were a delightful rendition of a heavenly vacation. I look forward to my next enjoyable cruise with either Oceania or Azamara. Both cruise lines compete to provide their older group of passengers with a journey over the sea to be long remembered. Read Less
1 Helpful Vote
Sail Date: March 2014
This was our fourth cruuise with Celebrity and our second cruise on the Millennium. I will start by saying that we seldom write a review as this is only one person's opinion and those that enjoy will always read of those that do not ... Read More
This was our fourth cruuise with Celebrity and our second cruise on the Millennium. I will start by saying that we seldom write a review as this is only one person's opinion and those that enjoy will always read of those that do not and vise versa. We found the itinerary to be interesting, informative, and a chance to see another part of the world and it's cultures. The ship was refurbished in 2012 and we did not see anything that would be a result of a reworked vessel. Our stateroom (9056) was very, very "tired", as the "new shower doors" leaked with every use, the vanity desk drawer on the left side had a crack in the vaneer from top to bottom , the carpets deffinently revealed it's age, and the sliding door to the balcony did not seal when in the lock position, letting cold air out into the hot and humid climate. The mirrors had voids of the silver backing, in need of replacement. The location of the cabin on deck nine, is directly under the outer portion of the pool deck, and thus the mornings started early (05:45) with the movement of the chairs and such by the pool butlers. This was my fault, I should have known better. Our stateroom attendant was thoughful and curtious, cleaning and straightening the room daily. We had the Premium Beverage Package that we always get and found that Drago from Macedonia,on the pool deck to be friendly and highly attentive. Drago would know exactly what beverage we wanted after a long shore excursion and immediately prepared them upon our arrival at the end of the day. We had the Aqua Class again this cruise which gave us access to the Blu Dinning room that we have enjoyed on previous cruises. This was perhaps the most disapointing aspect of our cruise. We found the service to be overly slow, and much confussion among the servers. The food was not to the standard that we have come to expect from Celebrity, which after three sittings, we opted to move to the main dinning room where we found the food quality was improved as well as wider range of selections on the menu. Our waiter Cedrick, and wine steward Mylaida (spelling I am not sure of) were attentive and prompt. Although we did not use the Aqua Spa, we did not think that the Aqua Class premium was worth the price on this cruise. We will sum up our review to say that although this particular cruise we found more negative aspect than others, I still expect to sail on Celebrity again or the parent company Royal Caribbean. My intent of this review was to state what we saw and in the case of the food quality and service our opinion. Bottom line Celebrity is still a good cruise line with good overall service. Happy cruising. Read Less
2 Helpful Votes
Sail Date: February 2013
We initially booked the circumnavigation of New Zealand out of Brisbane to celebrate our 47th wedding anniversary. Later we booked the Hong Kong to Brisbane leg which immediately proceeded the NZ voyage. Embarkation is Hong Kong was ... Read More
We initially booked the circumnavigation of New Zealand out of Brisbane to celebrate our 47th wedding anniversary. Later we booked the Hong Kong to Brisbane leg which immediately proceeded the NZ voyage. Embarkation is Hong Kong was a disaster. After travelling from the airport' to the city for our hotel stay we then had to find our way back the the Asia World Convention Center, next to the airport, about 25kl, to be processed for boarding. Arriving at the Convention Center with 3 bags plus carry on to find that there were no trolleys or staff to help we had to make our way across the car park to the building. There were over 1000 passengers boarding this leg. Everyone was crowded into the building with their luggage. The luggage system seemed to work OK, we stood around for hours , organised ourselves into a line. Finally we were bussed to the ship, another 20kim trip to Kowloon only to be met by 8 people holding Cunard signs 20 feet from the ship. Why couldn't these people be utilised to organise processing. The ship its self is very well presented. The decor is very subdued in the tradition of Cunard. I guess the plastic flower display in the Grand Lobby was a sign of things to come. Forget about the "White Star.Service" so proudly proclaimed by Cunard, it doesn't exist. The food was consistently cold and the menu bland and repetitive.very boring and buffet section was worse. It came to a head when they served steak diane with mushrooms and no garlic sauce. The security staff were all from the sub continent. They certainly wern't hired for their people skills. They rarely recognised the passengers other than to shout at them. Safety was also an issue particularly when we our tender was called alongside underneath a tender which was being hoisted out of the water. Most of our shore excursions badly organised many hours wasted with tenders the alpine scenic railway definite waste of money. Overall my view is that a hard working crew is baddly let down by poor management. As an 85 year old lady mentioned to us they spoilt my dream.Well they spoilt ours as well. Cunard has got their last dollar from us. Read Less
3 Helpful Votes
Sail Date: January 2013
This 10 day cruise was part of a university sponsored 20 day trip. The University I used was Western in London, Ontario Canada. The company that they used was AHI Travel in California. It would appear that AHI failed to do there homework ... Read More
This 10 day cruise was part of a university sponsored 20 day trip. The University I used was Western in London, Ontario Canada. The company that they used was AHI Travel in California. It would appear that AHI failed to do there homework on the cruise part because it was a complete disaster. I found out after boarding that this was going to be the maiden voyage! To start off the ships staff were wonderful and the food was great but that's where the good ends. The cruise as mentioned before was 10 days with the first 1 1/2 days in rough seas and most people either felt sick or were sick. Our first port of call was Manila,Philippines where we were rushed around in heavy polluted traffic on buses and told we had sometimes 20 minutes at a stop.We were then rushed back to the ship . There was not any free time and rushed rushed everywhere. We all wanted to be on land after 2 long days at sea. The very next day we were at sea again! The next port where I'm sure we arrived late we were able to see the Orangutans for about 20 minutes while they were fed. That was great but going to a good zoo would have suited me just as we'll! Again a long way to go for what you got to see. Next 2 full days at sea but wait the air conditioning for the entire ship died and never went back on for the remainder of the trip! We were crossing the equator the next day! We were lucky enough to have a balcony but a lot of people didn't even have a window. The poor staff 4 to a room must have just died down below. These were the same people that had to wait and serve us after not sleeping all night. The next port was Pare Pare we needed to drive 41/2 hours one way to get to the destination. That day we were on the bus with just a few stops for 13 hours arriving in the dark back at the ship. Nice tour but 13 hours on a bus? Because we were late at every stop our tours were cut short or extremely rushed or simply forgotten about. Everybody was complaining about everything. Without air conditioning you have to always dress down to keep cool,limit your activities on board as to not overheat. One good thing was that the drinks which you were suppose to pay for we're free! I think they thought if they kept us drunk we wouldn't mutiny. I could go on but I won't I will cruise again but I felt sorry for some of the more elderly people who for them it might be their last cruise and what a way to end a great way to travel. This ship and the little British Brats they had running it should turn it back into what it was originally built for a car ferry. Read Less
3 Helpful Votes
Sail Date: January 2013
5 days into our cruise the Ship lost the air conditioning. For 6 nights, 5 days we were subjected to extreme heat onboard (cabins, restaurants, common areas). The captain and/or ship manager were less than forthcoming about the problems, ... Read More
5 days into our cruise the Ship lost the air conditioning. For 6 nights, 5 days we were subjected to extreme heat onboard (cabins, restaurants, common areas). The captain and/or ship manager were less than forthcoming about the problems, extending no information for days and then very limited info. Attending lectures in the Ambassador Room were uncomfortably hot, meals in the Marco Polo Room were limited, closed one evening because of the heat and other evenings too hot to dine there. Meals were not enjoyable because of the extreme heat. Cabin temperatures were in the 90's with no air movement at all. Passengers resorted to sleeping on the promenade deck and in common areas around the ship. My medications (pills) disintegrated because of the heat. The ship arrived late in EVERY port, thereby limiting our excursions (eliminating some points of interest), and rushed through many others. Upon leaving Hong Kong we noticed considerable black smoke & soot emitting from the smoke stacks which continued throughout the cruise. Crews washed down the promenade deck each morning to rid the black soot. T.V. channels were non-existent and Internet was intermittent - mostly down for the whole cruise. Upon disembarking in Bali, instructions were given by a crew member circulating around the ship to inform passengers (suspect intercom was now down). All in all a very unpleasant experience aboard Aegean Odyssey, BUT cannot say enough about the crew who managed to smile and work tirelessly throughout. No apologies from Aegean Odyssey. Read Less
Sail Date: July 2008
Asian cruises have a very small share of the overall cruise market, in fact, Westerners like myself on this cruise were pretty rare, but that just kind of made the whole trip feel a little more exclusive for me. Ship - Very clean and ... Read More
Asian cruises have a very small share of the overall cruise market, in fact, Westerners like myself on this cruise were pretty rare, but that just kind of made the whole trip feel a little more exclusive for me. Ship - Very clean and well maintained, built in Germany in 1999. It looked about new. They did a very good job maximizing the space on this ship, despite its size it felt quite big and had plenty of public area, but felt somewhat confusing at times. The guests weren't really party animals, they all seemed to be in the casinos the whole time. The bars and clubs felt relatively empty. The ship itself was C-O-L-D. I have no idea why they kept the temperature so low. Outside the ship was very hot, encouraging one to wear shorts and short sleeves, but inside the ship, a light jacket and pants were in order. This was very frustrating and lead me to request a set outside on the deck most of the time when eating. At least the rooms had controllable AC. Value - One compelling reason I chose the Virgo (as opposed to the Libra that left from Singapore) was the high availability of balcony rooms. These were downright cheap, and there were plenty of them. Also, with the vast majority of the crew and passengers being Asian, no one tips, and no one expects a tip. It is a completely foreign concept to them. This was my first cruise, but I cannot imaging one without a balcony it was great. Crew - The crew hailed from all over, Hong Kong (service desks/admin), Nepal(waiters), India(room service/cleaning), Thailand(masseuse), Vietnam(bartenders), China(entertainers), Korea(misc/guest service), and even eastern Europe(casino workers). Most spoke excellent English except for the Eastern Europeans, but this didn't stop them from going way out of their way to help me once (I didn't even ask for help). On a star cruise, more than likely, your bar tender has a four year college degree, or your waiter had some family connection to get their job. This doesn't mean they are bitter though, they are extremely happy to have their jobs because the countries they come from have rampant poverty and hyper competitive job markets (except maybe some hired from Hong Kong). This translates into a happy crew and great customer service. The Superstar Virgo also had a high crew to passenger ration, about 1 crew member per 2.6 passengers. There were some exceptions, one girl at the service desk declined to change my Korean Won (the "Italian Lira" of Asia) for Hong Kong Dollars, she seemed to think I was trying to exchange some unreasonable amount of money and instead wanted me to go to the casino. In the end it turned out to be me who was a bit silly, there was no way I needed $100 dollars worth of local currency for any of these shore excursions, $20 would be more than enough. Regardless she never did exchange my money and got completely distracted in the mad house the the ship turned into prior to the shore excursions. Restaurants - There were MANY restaurants (over 6 if you count the small lunch bar), especially for a ship this size. We didn't even get a chance to go through all the free ones of which there are three. Of these the best had to be the buffet on the top floor. Breakfast, lunch, odd hours of the night, that place was open and you could get almost any food you wanted, from pizza to Indian food, I loved it. The western restaurant in contrast looked opulent but in a tacky sort of way. The time between courses was too long, and the food looked very fancy but tasted no where near as good as it looked, but as always the non-Chinese crew was very friendly. Only go to that one if you want to kill time, otherwise it is best to stick with the buffet. Entertainment - I did not expect much from their main show, so I was thoroughly impressed by the skill of the Chinese acrobats. They were quite well practiced. The other elements of the show were cute, and borrowed heavily from Monty Python jokes, but never really reached the level of funny they were trying for. My wife and I thought about attending the adult show, but later decided against it as we were tired (and I preferred waking up early to catch the sunset).Disembarkation - The Hong Kong terminal had plenty great places to shop, and when they built it they made sure to put as many as they could between the entrance and the boarding area. I did not enjoy dragging all my luggage through the crowded mall just to get to the boarding area. Actual embarking was amazing. I had seen Hong Kong from the bay in so many pictures, but words cannot describe how awe inspiring it was from the desk of that ship, especially with the was the sun reflected off of everything. Only the term "crystal city" comes to mind. Just amazing. Read Less

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