2 Hong Kong to Asia Seabourn Ovation Cruise Reviews

We are Platinum members and our last Seabourn Cruise was 2 years ago. We wanted to try their new larger ship and booked Hong Kong to Hong Kong, a BTB 28 day cruise. The ship is beautifully decorated. Our cabin was the same size as on ... Read More
We are Platinum members and our last Seabourn Cruise was 2 years ago. We wanted to try their new larger ship and booked Hong Kong to Hong Kong, a BTB 28 day cruise. The ship is beautifully decorated. Our cabin was the same size as on the Sojourn and Odyssey. One problem was that the drawers in the furniture across from the bed were very hard to access and the space there has only enough room for one person to stand. The pool area was the same as the smaller ships and getting a place on sea days was difficult. The chairs are the same and not comfortable. Our one peeve was that now bartenders are instructed to measure out the amount of liquor for each drink. This on a ship that touts itself as all inclusive. We would have to tell them to pour doubles so we wouldn't have to come back. In the lounge outside The Keller Grill there was only one waitress and one bartender and it took 25 minutes for our drink to come. The comedians were all from Wales or UK and as Americans we could not understand them. Most of the musical shows were good and the singers and dancers were exceptionally good. The even sang opera at the pool and that was a real treat. We had a problem on one of the ship's excursions and it was not handled well. We were only told it would be reported and then never heard back. We agree with others that Seabourn, now having staff hired by Holland America, has gone downhill in service. Read Less
Sail Date February 2019
We sailed in 2017 on the Sojourn to Alaska and it couldn't have been better - even with departing chefs in the middle of the cruise. Last year we sailed on the Encore to the Med and there was a huge difference in the experience, for ... Read More
We sailed in 2017 on the Sojourn to Alaska and it couldn't have been better - even with departing chefs in the middle of the cruise. Last year we sailed on the Encore to the Med and there was a huge difference in the experience, for the worse. Now in Asia, the Ovation is a bit better than the Encore but sorely lacking for an ultra luxury cruise line. The ship is beautiful and the cabins and housekeeping are great; that's about where it ends. Food and service keep getting worse each day. We had sushi for lunch one day and it was ok; they had a special omakase dinner one night which was completely inedible. The fish was old and smelled, even the salmon roe. Keller-food is ok albeit very boring; Service is terrible. They shouldn't include this as a dining option because you are only allowed to go twice per cruise. We ended up having room service 3 nights because it was the only way to best ensure a decent meal. Breakfast in the Colonnade was the same each day-marginal fruit, canned corned beef hash and the usual array of eggs, bacon, etc. Cooked to order omelets were lacking in filling and dry. We were trying to figure out the problem; I think they are making food for old American and British guests. It is completely lacking in flavor and variety; someone mentioned that they weren't allowed to make it spicy. Salt seems to be the key ingredient, rendering the food inedible at times. Not a good idea to try to get service at lunch time on the patio; they have a shift change at 12 and often there is no one around for drinks or the bar. Apparently they cannot take food orders if they work for the bar and vice versa. The best food and service was at Earth and Ocean (the patio transformed at night); portions are small though and it means you will be eating outside in often unpleasant weather. The best food we had the entire time was off the ship. They have an Italian chef, who didn't have an Italian night and there was very little Asian food, although the entirety of the cruise was in Asia. Be very careful of their shore excursions. They seem to be docking quite far from some cities, leaving you with a 3 hour drive each way to see a city like Bangkok; it isn't really worth getting off the ship as there isn't enough time in the cities. Also, their excursions are almost double of what you can find with Viator or Tours by Locals. We ran into the Silver Seas a few times and they docked in a much better location. Price perhaps? The stop in Cambodia was horrific. If I had know what we would encounter, we never would have left the ship. I don't think they are vetting the tour operators very well. Their descriptions of the tours paint a lovely picture, which often isn't the case, especially for people with mobility issues - getting into small boats, climbing over ropes, etc. Entertainment was below par-a magician and a cello. Boring. The show the singers and dancers did the last night was pretty good -Push the Button. We won't be sailing on Seabourn again; It isn't even the price that is the issue, it's the disappointment with the food, service and entertainment, which should all be top notch. They will say no, but I think this is a result of their purchase by Carnival. You can really see it in the cheapening of things like less crew, poorly trained crew, poor wines (like Sebastiani Chardonnay), and the quality of the food. This isn't the luxury experience you were anticipating. Read Less
Sail Date January 2019
Seabourn Ovation Ratings
Category Editor Member
Cabins 5.0 4.7
Dining 4.5 4.2
Entertainment 5.0 3.9
Public Rooms 5.0 4.6
Fitness Recreation 4.0 4.1
Family 3.0 4.1
Shore Excursion 4.0 3.7
Enrichment 4.0 3.8
Service 4.5 4.1
Value For Money 4.5 3.6

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