We picked the cruise on the Norwegian Star from Hong Kong to Singapore on the 22nd December because it included both Christmas and New Year. We arrived in Hong Kong a few days prior to this and then a day before embarking found out the ... Read More
We picked the cruise on the Norwegian Star from Hong Kong to Singapore on the 22nd December because it included both Christmas and New Year. We arrived in Hong Kong a few days prior to this and then a day before embarking found out the ship had mechanical problems and the itineray had been changed cutting out 4 ports. These I may add where the ones We wanted to visit..We had the option to cancel and get "full refund" or go ahead and get a full 50% off and both options included 50% off another cruise. Well there seems to be a big mix up here. Some People had money in Their account only to have most taken out. Some nothing and up to now and We only have 1/2 off it.. No crew seemed to know what was happening as They hadn't been informed.. A lot of People lost money booking and cancelling overnight accommodation for overnight stays. We also expected to have Christmas day at sea but not so, on an 8 hour excursion Vietnam. New Year mixed up too. As for the rest. Crew were great. Food in the specialty restaurants fantastic. We got the package and the alcohol one too.
. Ship could do with a face lift and move the kiddies pool away from the back of the ship an d make it a bar/atrium area. Kids do not care about the view.
On saying all of this We were lucky enough to win the second Bingo on day 4 and got upgraded from Our 5th deck window cabin to a suite on deck 12. It was well worth My only ever feeling a bit nausous that high up. I would not sail on that particular ship again. Not because of the problems but of the way it was handled. Read Less