We joined the ship in Hong Kong for a 21 night cruise. The itinerary was NOT what we had hoped for due to the azipod problems which was very disappointing.
I am basing this review on the ship itself as that was very positive and we had a wonderful time onboard which given all the sea days was just as well !
The entertainment was great we went to just about all the shows and I have to say the ...
Have cruised NCL several times before with few problems. Wanted to see Australia and New Zealand.
The ship lost one of its two engines in early December. NCL never informed us of this. I found out from on line reviews. It continued to sail on one engine.
Our Jan 16 cruise had two ports dropped. NCL hoped to fix it in Singapore on Jan 22. They say they fixed it. Some 32 hours later, a ...
We joined the ship in Hong Kong having selected this cruise as a special holiday to celebrate our golden wedding anniversary. We had already been advised that two ports of call were cancelled because of an Azipod engine problem. When coming back on board we at Bali we were told that three more stops were cancelled due to ongoing problems. The initial compensation offer was pathetic but was ...
We chose this cruise for the variety of ports. When we discovered in December that 2 ports had been discontinued due to propulsion system failure. We (2 couples) immediately requested a cancellation refund as we were concerned about cancellation of additional ports and safety if the ship should lose power. Despite 3 requests, we were denied and forced to sail. The December 10th cruise received ...
We chose this cruise because of the itinerary. Vietnam, Thailand, Indonesia, and Australia were areas we were very interested in seeing. NCL had problems early December but would not cancel cruises in order to fix the problem instead they failed to notify passengers of loss of ports before we entered the terminal to board ship. Problems increased as we sailed. After only 3 ports they had ...
We planned this cruise for over a year. We saved so we could afford it and enjoy seeing the Far East side of the World and we booked back to back cruises to continue on the ship for the Australia/New Zealand cruise. We have sailed with Norwegian for more than 25 years and have never been so disappointed with any cruise line as we were with the responses received from NCL regarding the problems ...
We chose this cruise for the new and exciting ports of call on the original itinerary. However, in Dec 2016, the NCL Star had one engine problem forcing them to drop Ho Chi Min City and Bangkok from the itinerary. We only found out about this by reading Cruise Critic This occurred after final payment and NCL would not give us a full refund to cancel the cruise, they only offered a $200 onboard ...
This was our first experience of what we consider to be a long cruise. We booked because of the intended itinerary which was supposed to be Hong Kong, Tiwain, Vietnam, Cambodia, Thailand and Singapore. However because of Propeller problems we unable to do Tiwain or Cambodia which was a massive disappointment as I really wanted to see Hal long Bay and Co Suomi. Our one complaint is that the ...
This was the worst cruise ever-saved up my leave to take this break-Hong Kong to Singapore (22 Dec16-6Jan17)-itinerary changed several times 1st informed morning of cruise but already in Hong Kong-only 2 ports visited between above ports-ship's azipod propulsion system failed losing power-same issue 18mths previously reported by fellow passenger-19 Feb17 ship stranded off Melbourne coast heading ...
This was the third cruise we have taken aboard the Norwegian Star. We like its relatively smaller size compared to newer ships. Engine problems that occurred during the cruise prior to ours forced the cancellation of stops in Taiwan, Hanoi, Cambodia, and one of two ports in Thailand, because the ship had to sail more slowly than normal. Norwegian offered a 50% refund of the base price and a 50% ...