1 Helpful Vote
Sail Date: March 2019
Chosen for the timing, stops, and convenience from Taiwan. The problems started with embarkation. 4 huge seating areas. A few wandering workers. You get a number for the 15 service desks. Turns out 50 people have the same number. Worse, ... Read More
Chosen for the timing, stops, and convenience from Taiwan. The problems started with embarkation. 4 huge seating areas. A few wandering workers. You get a number for the 15 service desks. Turns out 50 people have the same number. Worse, the announcement of the number is called out by someone walking the aisles amid the din. The cabin was the tiniest ever encountered, with stool angled from the wall but not enough to put a leg over. Supplies would run out, and no morning service until after noon. There was not a decent steak on board, not at the buffet, not at the dining room, not at the steakhouse. No lobster. I was informed they stopped serving libster 10 years ago, though the NCL booking agent assured mre there would be a lobster night. In contrast, Holland America has at least 1 lobster night on every cruise we've been on, as well as great steak every night. Very few activities on board, and no happy hour at all. That's enough. My wife said never again. Read Less
2 Helpful Votes
Sail Date: March 2019
We joined a group of friends who had selected this cruise. The food in the dining room at dinner time was inconsistent, ranging from very good to inedible (eg steaks). Our server Marie was excellent. Breakfast and lunch in the ... Read More
We joined a group of friends who had selected this cruise. The food in the dining room at dinner time was inconsistent, ranging from very good to inedible (eg steaks). Our server Marie was excellent. Breakfast and lunch in the dining room was consistently very good. Our cabin midship on the fourth deck by the tender gangway should not be used for guests. There was consistent irritating noises day and night from ship operations. The on-board entertainment and musicians were excellent. We particularly enjoyed listening to the Love Brothers and Lira. Other than the Tsar’s Palace main dining room we ate in O’Sheehan’s which we found quite good. We did not eat at the Garden Cafe buffet or any of the specialty restaurants. The alcohol prices were more than we were willing to pay even though we enjoy a glass of wine at dinner time. The majority of our alcohol consumption was while we were in port. We chose private shore excursions with our group of twelve rather than ship excursions. We prefer the chance to customize our own tours at a cost savings. For example the Ancient Temples Tour in Ko Samui, Thailand listed at $149.00 per person from the ship was done by our group by private tour arranged on shore for $20.00 per person for basically the same tour. Activities listed in the daily schedule were mostly money making for the cruise line. In summary it is highly unlikely that we will sail with Norwegian again unless they are the only ones that have an itinerary that we want to do. Read Less
Norwegian Jewel Ratings
Category Editor Member
Cabins 3.0 4.1
Dining 4.0 3.8
Entertainment 4.0 4.1
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 4.0 3.8
Enrichment 1.0 3.4
Service 3.0 4.1
Value For Money 4.0 3.8
Rates 3.0 4.1

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