127 Hong Kong Luxury Cruise Reviews

After reading a number of mixed reviews, I had lowered my expectations going in, but was pleasantly surprised. Everything was clean and comfortable and relatively efficient. Although we had slight concern initially that the linens ... Read More
After reading a number of mixed reviews, I had lowered my expectations going in, but was pleasantly surprised. Everything was clean and comfortable and relatively efficient. Although we had slight concern initially that the linens appeared to not have been changed after a few days, since I noticed the same blood stain from my husband’s-cut on his finger. Although the linens did not smell, I assumed it was the same stain. I asked the front desk how often they changed them( I certainly didn’t want them changed everyday) , they said every other day, that seemed unlikely. However after my inquiry, they seemed to change them every other day, which was unnecessary, every 3 days would have been sufficient. I was a little upset that our cabin attendant notified us he was leaving the ship in Hiroshima and a new attendant would be taking his place. I asked him if he was leaving because of my inquiry, he said no , he was scheduled to leave for 2 weeks before we arrived, but his replacement was delayed due to obtaining visa, so he stayed on until his replacement arrived. He said his next assignment was on the Whisper, so no worries. I just hope that was the truth, because if he was in trouble because of my inquiry that would have upset me to no end. He was very good, our room was always cleaned well and early. After he left, our room always seemed to be the last one done on sea days , even though my parents room right next to ours was done long before ours. Oh well I don’t understand the negative comments about the food. I thought the food was very good and on par with Oceania which had been our go to cruise line prior to Silverseas. I wa not thrilled with the hamburgers at the grill at lunch, but overall I thought the food , selection and presentation were well done. The steaks especially were very good, note we like medium well and were not disappointed. We preferred the main dining room, la terrazza was also very good, but menu did not change that often. The room was comfortable and loved the walk in closet. I would say the suite (vista) was better than Oceania’s concierge level. The tv worked better than expected even out at sea, however the selection of movies was limited. although there is a DVD player, you can bring your own since their library collection may not be to your liking, at least it was not for us. They did have most cable news stations, even MSNBC( since Fox News for 15 days was not an option for us! ) and ESPN . I liked the separate workout room with free weights and a good area to do my own aerobic workout. The overall condition of the ship was good, although there were areas of the ship that may have needed some light maintenance, it was in areas that most people would not be traversing on routine basis. I would definitely recommend Silverseas although not sure if we will travel with them unless there is a good price, like we received on this one, and the itinerary is of interest. We were ok with the formal policy, but prefer not to drag that extra luggage with us. A great trip overall. Read Less
Sail Date October 2018
I returned to Silversea after four years (having been unable to travel in that time) and as a solo traveller for the first time - it was like coming home, from the initial warm welcome, the brilliant service, superb food (much improved ... Read More
I returned to Silversea after four years (having been unable to travel in that time) and as a solo traveller for the first time - it was like coming home, from the initial warm welcome, the brilliant service, superb food (much improved since last time), lovely butler service (thank you Gideon), as much champagne as I could drink - yes Silver Shadow is a little tired in places but it is still very much a five star experience. With only once exception the on shore tours were well organised and good value. I didn't bother with the solo travellers get together after the first night as it was so easy to get to know people and I didn't have a single evening where I needed to eat on my own. The joy of small ship cruising! It was good to see some old faces on board like Kirk the Cruise Director and Anita Labs on the shore concierge desk - and lots of passengers were booking future cruises which proves to me that Silversea are still doing things right for their discerning customer base. Read Less
Sail Date October 2018
We have cruised with HAL. Celebrity, Princess, RCL, Costa, MSC, Carnival. Azamara, and Oceana. This was our third Viking Cruise, second Viking Ocean Cruise. We had a very good experience on our previous Viking Ocean cruise, including the ... Read More
We have cruised with HAL. Celebrity, Princess, RCL, Costa, MSC, Carnival. Azamara, and Oceana. This was our third Viking Cruise, second Viking Ocean Cruise. We had a very good experience on our previous Viking Ocean cruise, including the quality of the excursions, so we were disappointed in the very poor quality of the excursions in China. Viking claims that China was not experienced in handling American visitors at most of their ports. However, when we booked a private tour with a reputable Chinese travel agency for the port for Beijing, we received excellent and knowledgeable service, were taken to a clean and high quality restaurant, had a guide who spoke good English and took care of us. The excursions that Viking provided were low quality, with make believe tour guides who could not speak English and who did not know what they were doing. The "restaurant" that we were taken to was a overcrowded "banquet hall" with dirty rest rooms that lacked soap and the food was not good. On our private tour in Beijing, the guide sat with us and made sure that people with special diet concerns got what they needed. With the Viking tour, my wife told the guide that she must have a vegetarian meal and she was assured by the guide that she would get that. What happened was that the guide totally disappeared for the whole meal. We tried to communicate with the wait staff but they did not understand English. Therefore, since the food was served family style with no explanation of what we were getting, my wife could only have tea for her lunch. Certainly not a 5 star experience. The included tours were far from being a luxury experience from a luxury ship. They were quite miserable, especially on the 6 hour round trip on a bus to the great wall. The guide barely spoke and we were left to stare out the window with no narration. When we arrived at the wall we asked if the guide was going to accompany us to the wall to provide some guidance or narration. Her answer was that she had been there before and that she had no interest in seeing it again and that we were on our own to see it. Is that what the Viking excursion department considers to be a guided tour? Since there were a number of days at sea, entertainment is important. Viking decided to have 4 singers and no dancers on this ship Viking decided to schedule only 2 shows with this limited staff which worked out to one major show per week. Some nights just a movie was shown as the "entertainment". Again, not a 5 star experience. The ship is beautiful and the food is good, especially in the specialty restaurants. The historians on board gave high quality lectures. On a 14 day cruise, Viking should provide better excursions and more entertainment. Read Less
Sail Date October 2018
This was our third Viking experience, previously a 15 day river and 15 day ocean. I guess I should start out by saying the the Viking ships are beautiful, well laid out it never feels congested. The cabin attendants are first class and ... Read More
This was our third Viking experience, previously a 15 day river and 15 day ocean. I guess I should start out by saying the the Viking ships are beautiful, well laid out it never feels congested. The cabin attendants are first class and the dining is excellent. Entertainment is limited but, we already new that. The singers and dancers on board did a very good job with what they were given. The cruises director and staff seemed to only work about half the time. Compared with our previous Viking cruise, the entertainment was almost non-existent. The guest services group ranged from very good to just another body filling up space. My wife and I flew into Hong Kong from LA two days early. it was a tough 15 HR flight and my wife experienced some issues. The Viking host at our hotel was very helpful but, it was evident that many staffers were not adequately trained to Viking standards. This would turn out to to be the overriding theme for the rest of our trip. Transportation to the Orion was uneventful and embarkation was smooth. Our luggage was delivered to our cabin within a half hour followed by the attendants. We enjoyed the ship for two days but upon arriving in Xiamen my wife was still not feeling well so we visited the medical center. Before I proceed, I just want to say that the doctor and med staff were caring, thorough and extremely professional. They had a doctor and two nurses with quite a lot of equipment. After much testing the doctor decided to send her to the hospital for further tests. We were advised to take it easy for the rest of the cruise. We cancelled our post cruise extension and were advised that we would need to file a claim with the trip insurance company(we are still working on that). Three days before disembarkation, we received the details for our four day extension for the first time(the one that we cancelled). It included baggage restrictions...we had four bags and each one was over sized according to their list. We also had medical equipment which was not allowed. For the morning flight returning to Beijing we had to leave our hotel in the early am. Bus rides and planes made up most of the time during the four day trip. The day before our final port my wife was feeling worse. We went to the med center and they kept her over night. The next morning she was transported to the hospital in Tianjin where she stayed for five days before flying back home. The reason for this long story is that the cruise had many high points and of course many lows. In the future, I would definitely travel with Viking again. I will always find out who the cruise director is before booking, and will not travel with this one. I will purchase travel insurance on my own and not use TripMate. If traveling to Asia I will fly, train, drive, book hotels on my own and hire my own guides. It is difficult to separate our personal problems with our feelings about THIS Viking cruise. Read Less
Sail Date October 2018
We chose this cruise for several reasons: The reputation of Regent, the itinerary (Hong Kong, coast of Vietnam, Singapore and ended in (70 miles away) near Bangkok, and a chance to travel with good friends. We found almost every aspect of ... Read More
We chose this cruise for several reasons: The reputation of Regent, the itinerary (Hong Kong, coast of Vietnam, Singapore and ended in (70 miles away) near Bangkok, and a chance to travel with good friends. We found almost every aspect of this voyage to be outstanding. The staff, from Captain Felice, to the other 400+ officers and employees, was friendly, efficient, and service-oriented. The ship was spotless and embarkation and debarkation both ran like clockwork. The food on board was outstanding. When we ate in Compass Rose, the main dining room (spacious and very attractive), or either of the speciality restaurants (Prime 7 and Chartreuse), we felt like we were dining in five-star restaurants. The wine choices were varied and of high quality. We never ordered premium wines and didn't regret making this decision. The pool grill and La Veranda, the informal dining options, and offered good variety, wonderful salads and barbecued items. We especially appreciated the barbecue night on the pool deck where the crew worked in very hot conditions to transform this space into an elegant buffet with broiled lobster as one of the choices. Another option is the Coffee Connection, which although it doesn't have a view location, offered excellent speciality coffees and light breakfast, lunch and tea options so we often had breakfast there on days when the excursions left quite early. We had a special offer of three nights pre-cruise in Hong Kong at the Shangri-La and upgraded to a harbor view room there. Well worth it! We found the excursions (only took one extra one - a small group van to the Mekong Delta) to be of good value although some made for a very long day with 2-3 hour bus rides each way. We especially enjoyed the tours in Hong Kong, Halong Bay, Hoi An and the Mekong Delta. The only disappointment were the entertainment/enrichment activities, which varied substantially in quality from excellent to barely acceptable. The lecturer on board, who we had hoped would be a southeast Asia expert, wasn't, and offered lectured on topics that had little to do with our itinerary, reading from his notes. On the other had, the photography expert on board, was very informative and had excellent handouts to refer to later. The onboard entertainment team was very strong but only does 4 shows (one brief) per voyage and the others were less than strong overall. Know that at this time of year, it is HOT and HUMID. Temperatures were well into the 90's every day after Hong Kong, with high humidity, making it feel even hotter. This did affect our experience on some of the excursions and even the sun lovers sought shade on the pool deck much of the time. Read Less
Sail Date April 2018
Every meal was a challenge Relais & Chateau should be embarrassed. The bagels and croissants at breakfast were worse than the lowest grade . Maybe you could find similar at the Dollar Store. The pancakes in la Terasse were served ... Read More
Every meal was a challenge Relais & Chateau should be embarrassed. The bagels and croissants at breakfast were worse than the lowest grade . Maybe you could find similar at the Dollar Store. The pancakes in la Terasse were served with fake maple syrup. Room service had small bottles of real maple syrup, but the pancakes were like rubber and thick. The waffles were also 3/4 of an inch thick and tough! It was like a comedy..You could have thrown the pancakes like a frisbee. The vacuumed packed individual portions of various fishes had been left in the brine solution so long they were inedible. Even the dining room manager who finally tasted it agreed. The lamb chops were so tough it was like sawing wood. This was true even in Le Dame. The smoked salmon was of poor quality.All fish except the Dover Sole was either extremely salty or mushy.. The texture was completely missing or both. One lunch there was a beautiful whole salmon cooked with the skin on. When it was cut the insides were just like a very wet sponge or mush! The gnocchi was fine if made fresh by the chef to order, but what was served to everyone was a pasty , glob. The bread sticks were not crisp. The only good food on the ship was in the movie on the television. The meat also seemed to be pre seasoned in a vacuum pack. It was impossible to read the labels on these prepackaged portions since they were de boxed down below the kitchen.. The staff was wonderful and responsive....but they had no quality ingredients to work with!!!!!! The itinerary was the inducement, but we had to charter a helicopter for $1900.00 to go to Corregidor because the ship could not dock in time to connect toa boat that makes the trip from Manilla. This was just poor planning not an accident. The ship was supposed to have arranged a special schedule with the boat. They did not inform us of the problem until the day before the scheduled tour. The orangutan visit at Sabah was a disappointment. It was a very poor zoo with 400 onlookers in a limited space. At the very least the ship ought to go there in the afternoon when it is not so crowded. On the other hand the orangutan viewing at Sarawak was much better, The whole operation was more professional and geared to preservation of this endangered species. There were more animals in a more natural habitat and many fewer tourists. The thermostat in the room has no control..You have to turn it to heat to get it to cool. It has no fan control. They finally opened the ceiling and closed off the vent that blew like wind in the ceiling over the head of the bed. The shower also had no control over temperature. It changed every 30 seconds unpredictably hotter or colder. Could never get the doors to the veranda to open without two people pulling on it. Read Less
Sail Date April 2018
Our overall impression of the Silver Whisper was amazing. The services were excellent. We had a wonderful butler and maid. The attention to every detail made us feel very special. The food was amazing and all our waiters were quite ... Read More
Our overall impression of the Silver Whisper was amazing. The services were excellent. We had a wonderful butler and maid. The attention to every detail made us feel very special. The food was amazing and all our waiters were quite efficient as well as entertaining. The ports were places we never dreamed of seeing and experiencing. We would definitely recommend the Silver Seas. The only comment on the negative side would be that our ship did not have a gift shop for sundry items and logo wear from Silver Seas. The gifts shop on board carried lovely specialized gifts and apparell. We particularly enjoyed the two shows that were scheduled earlier in the evening (6:45 pm). We found it difficult to stay up for show at 10pm after having such wonderful dinners. Our excursions took us to the places we really wanted to see. Some had extensive travel in the vans but could not be helped. Read Less
Sail Date March 2018
Pick the finest hotel and place it on a boat. You are welcomed and within a day the entire crew addresses you by name. Clean, outstanding food choices, wonderful products and towels, outstanding crew and the facilities are beyond first ... Read More
Pick the finest hotel and place it on a boat. You are welcomed and within a day the entire crew addresses you by name. Clean, outstanding food choices, wonderful products and towels, outstanding crew and the facilities are beyond first class. There is so much to do on a "sea day." You can relax or stay as busy as you desire. Everything is included so that you do not need to worry about extra costs or tipping except if you take an excursion. Embarkation and disembarkation is smooth and seamless. What a wonderful experience. We have experienced Silverseas prior to this one that went to Southeast Asia. Already we are planning to take the entire family away next year. i want my family to experience luxury on the sea, while staying in shape, eating with great options and experiencing the world with excursions. Nothing could be better! I cannot see trying another line. Read Less
Sail Date March 2018
For us, Hong Kong is always worth a visit and starting a cruise there seemed a good idea. Departing from the Ocean Terminal in Hong Kong was a fantastic and unforgettable experience. The itinerary of this cruise through the South China Sea ... Read More
For us, Hong Kong is always worth a visit and starting a cruise there seemed a good idea. Departing from the Ocean Terminal in Hong Kong was a fantastic and unforgettable experience. The itinerary of this cruise through the South China Sea was very attractive. Manila, Coron, Porto Princessa, Sandakan, Kota Kinabalu, Brunei and Singapore. Only Manila we found disappointing, despite its beautiful location; but all the other landfalls were amazing and worth the visit. The Silver Shadow could use some renovation, but the crew makes up for this in providing an outstanding service. Butler service couldn't be better and the food in the different restaurants was really good. The french food and beverage manager, Nicolas Longin, was very much present and it showed. We both are vegetarian and had no problems finding something delicious. One advantage of the Shadow being an older ship, its bathrooms still have two sinks and handy single lever mixers for comfortable control over dosing and tempering the water. The furniture in the suites look worn and the old flat tv's should be replaced; for us personally, this is not a problem, as we always turn the tv off. We rate this cruise excellent for its crew, the food and most importantly for the small number of passengers. This is getting more difficult, even Silver Sea ships get bigger; more and bigger doesn't sound better to us. We prefer and love the smaller vessels with fewer passengers. Read Less
Sail Date March 2018
Recently back from this 14 night cruise via Phillipines, Borneo and Brunei. Overall a very good trip. This is our second cruise with Windstar, and they certainly run a quality operation. The whole crew are friendly and helpful, and ... Read More
Recently back from this 14 night cruise via Phillipines, Borneo and Brunei. Overall a very good trip. This is our second cruise with Windstar, and they certainly run a quality operation. The whole crew are friendly and helpful, and you are greeted by name within few days. Lovely cabins, we had a balcony suite, which was spacious, and well appointed, and it was lovely to be able to see the sea from our bed, or our bath! Our cabin was midships, which I would recommend. Some passengers at the lower front of the ship reported bad seasickness, and lots of noise, particularly on the first night which was rough. We found the food excellent, with plenty of choice and variety. The one thing lacking is decent evening atmosphere. Two singing duos were playing each night in two separate venues- one indoor and one on deck. Trouble is the older passengers go to bed early, so the smallish number of people looking for entertainment are spread between the two venues, which means both lack any real atmosphere. Not sure why you would want to be inside when you could be outside in the balmy weather - makes more sense to me to have one venue open at a time dependent on the weather. Compared to other small cruise lines, there was little opportunity to dance apart from at one of the deck bbqs which was very near the end of the cruise. Would have liked this opportunity sooner, as it made for a great atmosphere. The excursions are pretty pricey. We held back from the visit to a beach including lunch for $129 US each! You can usually organise your own excursion, or just take the tender, or shuttle bus into the town and have a mosey round yourself. The Philippines are pretty new to the cruise circuit, we did not see any other cruise ships after the first couple of days. Bear in mind that this country is poor, and Manila in particular is pretty grim, but there are some lovely small islands, lagoons, and beaches too. Overall would recommend. Read Less
Sail Date February 2018
Traveling with our dear friends, one of whom is a Veteran that served in Vietnam 50 years ago and wanted to finally go back to see it again, we originally selected this cruise because the itinerary matched with what we were interested in ... Read More
Traveling with our dear friends, one of whom is a Veteran that served in Vietnam 50 years ago and wanted to finally go back to see it again, we originally selected this cruise because the itinerary matched with what we were interested in seeing. Now, having completed the journey and enjoying every minute of it, I'm compelled to let others know how pleased we were for choosing Oceania's Nautica as our home for 15 days. Not only was the ship clean and beautiful, the Crew and Staff were so warm and welcoming every single day. The food was excellent, the entertainment top notch, the almost-daily disembarkation and embarkation process for excursions went smoothly and quickly, and all arrangements made on our behalf were very nicely taken care of. Another word about the entertainment....the 6 performers (singers and dancers) were so polished and so talented....and friendly!! We'd see them all over the ship at different times of day, and they felt like friends!! The Cruise Director too...he made every day so enjoyable!! We are looking forward to booking another cruise in the near future with Oceania. Our experience was so positive and memorable....Loved it!!! Read Less
Sail Date February 2018
Maybe it's a matter of expectations and what you consider expensive. With an average verandah room and the cost of $16,000 for a 15 day cruise, we had high expectations. This was by far the most expensive cruise we have ever taken. ... Read More
Maybe it's a matter of expectations and what you consider expensive. With an average verandah room and the cost of $16,000 for a 15 day cruise, we had high expectations. This was by far the most expensive cruise we have ever taken. It was a stretch for our finances. The room was smaller than those we have had in the past on other cruise lines and the bathroom space rivaled that on an airplane. For the cost, we could have had a suite on HAL, Celebrity, or Princess. But we chose Oceania because of the itinerary and loved that most stops in Vietnam were overnight. Plus, being on a small ship it could dock up the rivers and be centrally located in Saigon and Bangkok, where the larger ships would be 2 hours away on the coast. The dining room had a few missteps as far as proper cooking of steaks and eggs. They were very slow, no matter which meal, to get the courses out. I found a two hour dinner just too long. The specialty restaurants were no better than the main dining room. I would not recommend the O Life. We could not get a custom air route that we wanted, so Oceania made the flight arrangements, which were beyond awful. We took only 1 "free" excursion, which my husband then told me "never again". The group tour was 5 or 6 buses going to Hue together and the bathroom situation was so bad, I couldn't drink water until we got back aboard the ship. I booked last minute private tours for the other ports. We did not care for the entertainment and the fact that there was no theater but a lounge instead. I kept thinking, "Is this worth three times the amount of Celebrity?" and the answer is, no. Overall, it was a disappointment. Read Less
Sail Date February 2018
Hongkong and Bangkok as start and ending point. Seeing a new country (Vietnam) and a beach day in Thailand. A little bit of everything. Ship hat fabulous locations for ports, in HK one could walk to Kowloon. In Saigon one could walk to ... Read More
Hongkong and Bangkok as start and ending point. Seeing a new country (Vietnam) and a beach day in Thailand. A little bit of everything. Ship hat fabulous locations for ports, in HK one could walk to Kowloon. In Saigon one could walk to the center of town. In Bangkok it was 15 min by cab. Just make sure to leave the harbor and get a normal taxi. The once in the Harbor are a ripoff. Only the Hanoi stopp was awfully far from the city so we did the Halong Bay instead. Very impressive landscape. As it is a small ship, embarkation/disembarkartion was smoth. Even wenn tendering. Always room in the restaurants, seldom a line at the ones with buffet. Sevice as extremely nice, from the Stateroom attendants to the waiters. Food is good but a bit old-fashioned. Missed Red Ginger from the other ships where one can get some spicy Asian food. Read Less
Sail Date February 2018
I chose this cruise to join a family group. It was my 6th cruise but first on Silversea. It was the best cruise ever. The service,crew and entertainment was outstanding. I loved the smaller venue which allowed us to get to know the other ... Read More
I chose this cruise to join a family group. It was my 6th cruise but first on Silversea. It was the best cruise ever. The service,crew and entertainment was outstanding. I loved the smaller venue which allowed us to get to know the other guests and staff. This made the time on board very friendly and personable. I felt so welcomed and special from the time we boarded until we disembarked. The prepaid tours were excellent giving us an excellent insight at all sites. Sue the excursion director was helpful in last minute changes which allowed us to see the super bowl and not miss a tour that was top on our list. The cruise director Mr Moss went out of his way to advise us on the availability of watching the super bowl. His personal show was one of the best performances. However it should be presented on a night at sea so you can’t miss it. We came in at the end after attending a fabulous on ground evening excursion. Kennan our butler went above and beyond to serve us. I miss him so much!!!! The entertainment had something for everyone. There were activities I missed only because of enjoying the spa or pool or just laughing with new found friends. I can’t wait to sail again on Silversea!!,, Read Less
Sail Date February 2018
We chose this particular cruise due to its itinerary. Due to some negative reviews I was becoming increasingly concerned regarding the ships presentation. I should not have worried, the ship was in my view well presented, yes, it is ... Read More
We chose this particular cruise due to its itinerary. Due to some negative reviews I was becoming increasingly concerned regarding the ships presentation. I should not have worried, the ship was in my view well presented, yes, it is showing some wear, however like a good bottle of wine is is aging well. The ships restaurants provided a varied menu, our favourite was however ‘Hot Rocks’ the cuts of meat were excellent, it was a great experience, so much so that out of our 9 night voyage we ate there 5 times. The ships crew at this venue were outstanding in particular Glenn, who ensured our glasses were always full and we wanted for nothing. We had thee points of call on this trip, all of which offered differing experiences, the highlight being Ho Chi Minh city which was a pleasant and immersive assault on the senses. The cruise director Moss was excellent, keeping the guests informed as to the days acrivities, he was both personable and was always interacting with the guests. On the formal night I noticed that I had forgotten to bring my shirt studs with me. To my relief Moss kindly found some suitable alternatives. The only down side of this cruise was having to leave the ship in Singapore. Would I sail Silversea again? ...absolutely. Would I sail on Silver Shadow....without hesitation. Read Less
Sail Date February 2018
We had previously taken the Silver Whisper from New York to Bermuda and liked the Silversea product, so we booked the Silver Shadow. We were supposed to depart from Tokyo, but a Tsunami caused Silversea to change the departure port to ... Read More
We had previously taken the Silver Whisper from New York to Bermuda and liked the Silversea product, so we booked the Silver Shadow. We were supposed to depart from Tokyo, but a Tsunami caused Silversea to change the departure port to Inchon, South Korea and we visited Seoul also at that time. Silversea had to cancel all the Japan ports and allowed booked passengers to cancel if they wished, but if they stayed which we did they offered a 1/2 price cruise on a future trip which we did on the Silver Cloud. On the cruise many passengers had cancelled, but we had a light ship. Silversea is a fine cruise line and I think Celebrity realized it so formed Azamara as an answer to Silversea with its personalized service. As a thank you for keeping the booking, Silversea furnished a private car transfer to the Seoul Grand Hotel and furnished us a three step cost free upgrade at the hotel. We had a bus ride from the hotel to the port and didn't even sit down but walked straight to the check in counter and on to the ship with our cabin key. The Silver shadow brought us to Petropavlovsk, Russia on the Kamchatka Peninsula and then we visited the Aleutians, Dutch harbor, Kodiak and Homer. Our cabin was mid range and on the pool deck and very nice and roomy. Read Less
Sail Date February 2018
This was our 3rd Azamara cruise and we eagerly anticipated the opportunity to celebrate Christmas & New Year on board Azamara Journey. Embarkation in Hongkong was one of the easiest we have ever experienced. Our hotel (Marco Polo) ... Read More
This was our 3rd Azamara cruise and we eagerly anticipated the opportunity to celebrate Christmas & New Year on board Azamara Journey. Embarkation in Hongkong was one of the easiest we have ever experienced. Our hotel (Marco Polo) was linked by a new shopping centre walkway to the new cruise terminal but as the immigration hall was not in operation Azamara arranged on board processing. We arrived at midday. Within half an hour we were enjoying a welcome drink and buffet lunch in Windows. Our ocean view stateroom on deck 4 was ready at 1.30pm and our luggage arrived almost immediately. We were welcomed by our steward Danny and his assistant Agostino who gave us excellent service throughout the cruise. We were only a small group (26 people) for The Cruise Critic Meet & Mingle cocktail party but the Captain & senior staff still took the time to attend - we were impressed. A highlight prior to our 8.30pm departure was a grandstand view of the Victoria Harbour Symphony of Lights from the deck of Azamara Journey. Azamara has rigorous hygiene & sanitation protocols which were instituted for the first 4 days of the cruise (no self service of food & beverages) We avoided any outbreak of Norovirus & greatly appreciated the extra work & effort by all the crew. Service and food in Windows, Patio and Discoveries were all of a high standard. Captain Tysse and Cruise Director Eric de Grey were both brilliant always highly visible, friendly & superbly professional. As we expected the ship was tastefully decorated for Christmas. Christmas Eve (a sea day) was very festive. We had an excellent Christmas brunch and Christmas carols with Eric and the entertainment team. On Christmas Day we anchored in Halong Bay (a tender port) for an overnight stay. Anticipating an exciting program of Christmas Day celebrations we had booked a Halong Bay shore excursion for the following day. We did not want to miss out on any of the Christmas Day festivities (we also chose not to take the 3 hour drive to Hanoi). We were sadly disappointed! No special entertainment had been planned during the day - neither the piano or guitar entertainers. Discoveries restaurant was closed and Windows and the Patio only had their usual menu. The ship was like a morgue. A crew member said approximately 100 passengers remained on board expecting Christmas Day with all the trimmings. It was a non event until activities resumed with a Christmas quiz at 4pm. and Christmas dinner and very entertaining pantomime in the evening. I put in a written complaint expressing my dissatisfaction at the lack of a daytime Christmas Day program. I received a call from Hotel Director Heike Berdos. Her explanation was that as we were in port on Christmas Day It was the usual port day program and instead they had organised Christmas brunch & entertainment on Christmas Eve! I pointed out that a lot of passengers had come on this cruise to celebrate Christmas Day and also as we were in a tender port a lot of passengers either did not want to or were unable to go ashore. Some passengers were also disappointed with New Years Eve as a highlight in the marketing promotion was “see the New Years Eve fireworks in Saigon” a bit difficult as we left Saigon at 4pm! As the Captain had predicted the weather got rough once we were in open waters. However there was a great party mood on board and we all donned (courtesy of Azamara) our New Years Eve party hats and the entertainment staff had done a great job with the decorations. Despite the conditions the wait staff in Discoveries did a heroic job - not sure how the folks fared up on deck 10 in Aqualina and Prime C ! Like many others owing to the ships motion we never made it up to the Livingroom to see in the New Year. We enjoyed the Azamazing and White Night evenings which are a usual feature of an Azamara cruise however Christmas & New Years Eve cruises are marketed as premium cruises at premium prices and are regarded as an opportunity for a special celebration. Even on “low key” ships such as Azamara we expected a festive Christmas lunch. Read Less
Sail Date December 2017
We had never cruised With Azamara before however the idea of spending Xmas and New Year on a ship, cruising from Hong Kong to Singapore, with overnight stays at several ports was very compelling. We loved every moment of this cruise! ... Read More
We had never cruised With Azamara before however the idea of spending Xmas and New Year on a ship, cruising from Hong Kong to Singapore, with overnight stays at several ports was very compelling. We loved every moment of this cruise! The Captain was the most friendly, engaging captain we had ever encounted and this friendly, outgoing style was mirrored by the Hotel Manager and the Cruise Director. We could not fault the service and professionalism of any crew member. The Captain and Hotel Manager would often wave us off as we went ashore and all staff would echo the greeting, ‘Welcome Home’, on our return, There were many other highlights including: - the sail away from Hong Kong with its dazzling display of Xmas lights - the beautiful Xmas decorations throughout the ship - the shows and entertainment with the Cruise Director leading the way with his prodigious talent - New Years Eve dinner and show that went on to the wee hours and all guests looked resplendent in their Azamara hats and head dresses - New Years Day buffet - the Azamazing evening, a stunning show in Ho Chi Minh, with music, dance, fireworks, fashion parade and three giant screens displaying scenes from across Vietnam - the White Night deck party with great food and entertainment and the parade of staff - being able to cruise up the Saigon River to The heart of Ho Chi Minh City and up the Chao Phraya River to Bangkok - the Q&A sessions with the Captain, Hotel Manager and Cruise Director provided a deeper level of understanding and appreciation of the ship and it’s operations And much more!! We were sad to see this adventure come to an end and look forward to our next cruise with Azamara. Read Less
Sail Date December 2017
Two nights in Hong Kong's Marco Polo Hotel and two nights at the end in Singapore's Hotel Jen finished off our first Azamara cruise beautifully. Boarding was a breeze but the roll call for the drill after embarking was a total ... Read More
Two nights in Hong Kong's Marco Polo Hotel and two nights at the end in Singapore's Hotel Jen finished off our first Azamara cruise beautifully. Boarding was a breeze but the roll call for the drill after embarking was a total shambles. Due to this fiasco we did not make it to the cruise critic get together. Liked the two nights in ports, size of the ship, being able to cruise up the rivers in Bangkok and Saigon, the first ever bridge lessons by Agnes, and Trivia. Our cruise travelling friends took over from Agnes and we played with them nearly every day. Loved the entertainment with Eric and Alisha, who has the voice of an angel along with the service and quality of the food. What was not to like? Had a X 4 specialty restaurant package but really could have eaten in the restaurant or buffet any time and been just as happy (I don't eat seafood or lamb and very little beef). The couple we were travelling with and my husband love seafood and quality beef and were not disappointed with the chateau Bryon served in the specialty restaurant. We found the quality of the wines quite reasonable as were the cocktails. Must mention that we found some of the food to be quite salty. Even though we have been to all the ports before except for Ko Samui, which in hindsight I would have happily missed, we loved re-visiting them. Shower curtains are so yesterday!!! Want to do another Azamara cruise but need to know that Eric will be part of it. Read Less
Sail Date December 2017
We choose this cruise to coincide with a significant birthday and to make the festive season special. A last minute change of itinerary meant we visited some some less visited ports in Japan. The passengers were a mix from all over the ... Read More
We choose this cruise to coincide with a significant birthday and to make the festive season special. A last minute change of itinerary meant we visited some some less visited ports in Japan. The passengers were a mix from all over the world, not the North American majority normally present on a Regent cruise. This was probably due to its starting and finishing point. We enjoyed the ports and excursions although felt despite the on board decorations, it was not really festive. Christmas dinner, turkey notwithstanding, could have been any night; Regent left an impersonal 'Happy Holidays' card in our room. I guess we expected a bit more song and dance. Our early issues with spotty service were dealt with on board. The entertainment, however, has had a mammoth budget cut. The 'shows' had no sets or props - just video backings. The ;Signature Orchestra' had been halved to a band. And excellent as the musicians were, they lacked the depth of a larger ensemble. The food was of a high standard everywhere, particularly in the signature Compass Rose MDR. The revamp of the MDR however included LED lighting usually set at the UV blue colour normally associated with insect killing machines or anti drug injection sites. H'mm. Regent's biggest asset is their staff and they continued to shine. An enjoyable cruise with few reservations. Read Less
Sail Date December 2017
We're quite excited to go on the same ship as we traveled on a few years ago and the Itinerary was good before the changes, sad to miss out on Korea but Japan was Fantastic, china was not, The ship is very clean and nice, the crew is ... Read More
We're quite excited to go on the same ship as we traveled on a few years ago and the Itinerary was good before the changes, sad to miss out on Korea but Japan was Fantastic, china was not, The ship is very clean and nice, the crew is friendly and the food is good. The only crew I'm not happy are the x-Eastern european ladies in the reception, they are never helpful, they are very inflexible and should be reminded of how much people pay on this ship. Because of the huge reductions in the price we paid for a butler but would not do this again as you don't meet the cabin stewards and don't get a chance to have a chat and whilst the butler was handy, it felt like there were a lot of interruptions when we tried to relax in the cabin. It feels like the standards have dropped a little since last time 2012, we didn't get a gift on the return home like we did the 1st time. The itinerary changed and we didn't go to Korea, this was disappointing but the extra stops in Japan were great. China was terrible, the organized tours were in dirty busses, the guides were obsessed with money, pretty much all they spoke about, forget about telling us about what the old buildings were. The trip to the Wall was badly organized, getting there only 1h before sunset and there are no lights on the wall, some older (but fit) people walked far and then struggled to return to the bus in the dark. The Chinese officials at the port treated the crew badly on the return to the port, they had them lined up for over an hour, not letting them board the ship for over an hour. A few people got an upset stomach after one of the lunches on the tours in china and on the whole, china is not a place I would go back to. A cold cruise was nice to experience, more energy to walk around the towns in Japan but you do miss out on sitting around the pool, swimming and drinking cocktails. Bingo was very disappointing as the entertaining crew did not promote and tell people that there was Bingo every sea day, they could have made a bigger effort. Regent cruises are very expensive compared to others so I don't think we'll be back, add to that the office in Sydney were not at all helpful or friendly, maybe they need a reminder that they are working for a 5 star company Read Less
Sail Date December 2017
My father chose this cruise for our whole extended family to celebrate my maternal grandfather's 92nd birthday. Our party was 21 people. Before I start going into all the inadequacies of this cruise, I have to give a shoutout to ... Read More
My father chose this cruise for our whole extended family to celebrate my maternal grandfather's 92nd birthday. Our party was 21 people. Before I start going into all the inadequacies of this cruise, I have to give a shoutout to the good parts: 1. The Head Waiter Maximino Mondragon was super helpful in securing mutliple tables close to each other for our 21 people at the champagne brunch (extra charge). I went ahead the day before to confirm that we would be coming--it was held during an at-sea day, and Maximino confirmed our tables and promised me he would save us tables. On the actual day, when we showed up, Maximino was not immedaitely available, and his boss and all the other staff basically refused to seat us until ALL 21 of us were there--he was going to make us stand in the hallway to wait! Luckily, when I asked for Maximino, he came and fixed everything. But how we were treated by other staff was typical on the ship--I felt like we were in 1980s Communist China, where they had no clue what customer service was. We had gold card status, and we were herded around like cattle. 2. The Wonderland restaurant food was excellent (extra charge). Everything else about this cruise was terrible. I will never come back to a Royal Caribbean Cruise again (and I will certainly exert my influence to my family not to return.) We have gone on several Crystal Cruises (Symphony and Serenity) and they were a world apart. List of things that were inadequate: 1. The spa experience. My mother and I booked for massages. We showed up 15min early to the spa and were led straight to sit in a waiting area--where the fridge was empty with nothing to drink, nor fruits, nor snacks--unlike any other spa (on land or ship) I have been to. We were never taken to a locker room to change into robes or anything. Our time past and no one came to get us. I finally had to go back out to the check in/out area to tell them no one came for us. Then the lady at the front ran back, and 2 masseuses came to collect my mother and I to the massage room directly where we were directed to take our clothes off and lie on the table. The massages themselves were adequate. However, after our massages, when our bodies were covered in oil, the masseuses asked us to put our own clothes back on and go back out front to check out! So, we asked for bathrobes and slippers and a locker room. As they were leading us (now in bathrobes, grabbing our clothes and shoes and socks) towards the locker room, I mentioned that I was surprised that we weren't led to the locker rooms to put our clothes away and to get bathrobes on first. The masseuses answered that the reason was because we never asked for a locker when we checked in! "we do not advertise the availability of lockers, because we don't have enough of them"--that was the answer! We have subsequently talked to other spa guests and they had similar experiences! Elemis is supposed to run the spa--and I am shocked that it was so poorly managed. Needless to say, I have felt no need to return for any more services. 2. The food: as gold card status members, we had access to this special dining area (Coastal Kitchen) right next to Windjammer--the buffet place. We had to get through throngs of people in line to get to this place, which was uncomfortable enough in and of itself. The food that was served in Coastal Kitchen--the breakfast--was inedible. Bread was cold and hard and the congee tasted like dishwater. Needless to say, I never went back there for another breakfast. 3. My parents were in one of the premier cabins in the rear of the ship with an open loft like floor plan. Every time they have asked their concierge for anything, the answer was no, we can't do that. They were rationed 1 bottle of water per person per day (my sister and I were in the next step down cabin, still gold status, and we were given 1 bottle of water per person the entire cruise). Just as a comparison, my parents had the premium cabin in Crystal, and their concierge gave them a bottle of cristal champagne a day. Obviously, the price point was quite different, and we weren't expecting the same level of service and amenities, but the rationing of water was sad. There was 1 day when my parents' neighbors must have ordered room service. When these guests were done with their meals, they left the trays outside in the hallway (appropriately), and theses trays stayed out in the hallway, not taken away, for HOURS--almost 12 hours. My parents and I were joking we wished we took photographic evidence. 4. Reclaiming our passport: with gold card status, we were told that we could claim our passports in the Concierge Club at a certain time. I went to the Club during that window, and there was no one at the desk in the Club! I waited 20 min and decided to call the concierge using their phone--and it rang right at the desk! At least someone answered the phone. Apparently, they had some difficulties with 1 passenger's passport and they had to go fix the problem--and they're very sorry but they will be back in 10min. I waited another 25min before they showed up again (total wait time: 45min). It is shocking to me that they do not know to either get someone else to cover the desk if one of them had to run off, or leave a notice or something--if I did not call, I wouldn't know if I went to the wrong place, or how I could reclaim my passport! There were multiple other instances where poor management and poor service was the norm. It was SHOCKING. Read Less
Sail Date November 2017
Far east cruise offers wonderful ports of call. Previously we had travelled with Silversea to Antarctica and had a 5 STAR experience. This was the main draw for our choosing Silversea once again. Unfortunately, the Silver Shadow is in ... Read More
Far east cruise offers wonderful ports of call. Previously we had travelled with Silversea to Antarctica and had a 5 STAR experience. This was the main draw for our choosing Silversea once again. Unfortunately, the Silver Shadow is in desperate need of a trip to dry dock. She is showing her age. Extremely challenging to control stateroom's temperature. Either too hot or too cold were the options. This was a complaint heard throughout the ship on this cruise. Carpeting is showing much wear, walls are scratched, but these cosmetic issues are visual only. There are not enough electrical outlets in the staterooms. NO USB Charging ports whatsoever. If you are travelling, bring along a massive extension cord that allows for multiple plugs. Service by the room staff was impeccable. Fabulous butler and maid. Food was a disappointment. Utterly unable to order decaf coffee in the morning and have it arrive before finishing half of breakfast, A DAILY Occurance. Most disappointing was totally skipping a port. Danang did have some rain and Vietnam did have some limitations on accessing it's port due to APEC meeting. BUT this was on the books for months . No excuse for not having a plan other than floating at sea for and extra 36 hours. Really, overall a nice trip. Just I can't say this was a 5 or even a four star experience. Read Less
Sail Date November 2017
After 7 years this was my first cruise on Silversea again. Food was outstanding, crew fantastic. I did not try Le Champagne. Food in La Terrazza, main dining room and Pool grill was just great. We had to cancel on port cause of bad ... Read More
After 7 years this was my first cruise on Silversea again. Food was outstanding, crew fantastic. I did not try Le Champagne. Food in La Terrazza, main dining room and Pool grill was just great. We had to cancel on port cause of bad weather but I think it was a wise decision cause of safety reasons. Yes the ship does need some refurbishment but it is still a beautiful ship. The crew was absolutely fantastic. I never heard anyone saying no to a request or a question. The few shore excursions I've attended have been really good. Especially the trip to the Railway and Floating Market outside of Bangkok. My cabin was great as always and my butler and room attendant did everything they could to make my stay another memorable one. I loved it so much I will be back on the Shadow in February 2018 cruising again South East Asia. Read Less
Sail Date November 2017
This ship is in serious need of a refreshment. It is very tired and worn. The art work looks like something from a second hand shop and is drab and dull. The food was mediocre at best. The La Dame restaurant was a total waste. The ... Read More
This ship is in serious need of a refreshment. It is very tired and worn. The art work looks like something from a second hand shop and is drab and dull. The food was mediocre at best. The La Dame restaurant was a total waste. The tours on the two back to back cruises we took (Hong Kong to Singapore and Singapore to Sydney) were not well vetted and the itinerary on the second cruise was poorly chosen. No overnights in the major ports and stops at very small remote towns. We will not sail on Silver Sea again as most of the guests on our cruise that we socialized with. The Italian influence here is so out of touch with what people want. The formal nights inflicted on the guests is so ridiculous, only a few people wanted to dress in their kilts or high school dinner jackets. There should be an alternative besides dining in you room. People are on vacation so don't be so worried about shorts in common areas after 6 PM! Read Less
Sail Date November 2017

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