Holland America Line Zuiderdam Cruise Reviews for Family Cruises to Baltic Sea

This was our fourth Holland America cruise and our second HA cruise this year. We last sailed on the Westerdam around Japan which was fantastic. As this was also a vista class ship and we had also been on the Oosterdam we expected similar levels of service. Sadly that wasn't the case. The embarkation from Copenhagen was managed well as was the disembarkation. We only did the 14 night section of ...

We were on this ship for 12 days and thankfully only two sea days. We toured the Baltics We noticed that windows throughout the ship had cracks, tile in the Lido Dining Room floor was lifting when people stood on the tile waiting to be served from the food line. The grout in the floor tile looked dirty. The dining room tables in the Lido was cracked and peeling. Also, furniture in the lobby ...

We wanted to cruise the Baltics ans choose this cruise because it docked 2 days at St Petersburg.The last two ports Gottenborg and Helsingborg should be replaced by another day at Copenhagen and Stockholm We flew into Copenhagen a day early and stayed at the Hilton at the airport,and it was a great choice because you dont have to go outside to reach the airport or the Metro to Central ...

The choice was a back to back between Iceland and Russia July 4 through 28, 2016. Copenhagen to Copenhagen. Requested Convertible Twins. Got one king bed. Ask for two separate beds. Stewart gave me a face and said he would do it. Shower head LEAKED. Shower curtain hem covered with MOLD, curtain not connected on two top hooks. i leaned back on the curtain over bed; DUST AND FIBERS FELL OFF AND ...

I think the ports of call are great, and Holland America has a strength in being port heavy for travellers who like to maximize time exploring countries like me. There was good onboarding and off boarding during ports of call, organized and efficient. However guest relations response to my concerns were severely lacking. Within the first week, a cleaner had accidentally thrown out my dad's ...