Holland America Line Western Caribbean Cruise Reviews

The timings for meal were restrictive for us.
Photo Credit: briansnel
Buffet breakfast was not up to standard.
Photo Credit: briansnel
Smoking area was best we ever experienced.
Photo Credit: briansnel
Nice ports!
Photo Credit: Martin Niemoller
Cruiser Rating
4.0
Average
829 reviews

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1-10 of 31 Holland America Line Western Caribbean Cruise Reviews


Disappointed

Review for a Panama Canal & Central America Cruise on Holland America Rotterdam

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DBColorado
First Time Cruiser • Age 70s

This is my 12th cruise and was excited to cruise Holland America as we had heard and read positive things. Ship: Average decor. The ship interior is very dark except in the crows nest. Cabin was nice with plenty of storage. Cabin stewards were excellent. I don't know much about stabilization, but this ship had a lot of movement. At night it felt like someone was jumping on the bed ...
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Sail Date: January 2024

Traveled with disabled person


Brutal

Review for a Caribbean - Western Cruise on Nieuw Statendam

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AlexCherie
10+ Cruises • Age 60s

We had an opportunity to sail so inexpensively, I simply couldn't say no. Honestly, we had two inside cabins for two weeks at a total cost of $256, plus taxes and gratuities. On top of that, we received credits totaling over $400. None of that is a misprint. So it's hard to be hard on HAL. I'm not "that guy" - I almost never, ever write negative reviews. But ... I'll start with the positive. ...
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Sail Date: March 2023

Cabin Type: Large or Standard Interior Stateroom

Traveled with children


Defiantly a cruise I'll remember

Review for a World Cruise Cruise on Zuiderdam

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World Cruise 101
10+ Cruises • Age 60s

We purchased a Neptune suite in the rear corner, so we had good all-round views and a large veranda. The only thing that was good about this expensive cruise were the workers on board. Very good people. Cabin - Large but many issues listed below. Food - Good at start but got worse over the trip. The specialty restaurants were much better than the public ones. Entertainment - Similar all ...
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Sail Date: January 2023

Cabin Type: Neptune Deluxe Verandah Suite


South America / Antarctica Adventures

Review for a South America Cruise on Volendam

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TravelSoFar
10+ Cruises • Age 70s

Initially, we chose this 74-day cruise based solely on the “Grand Voyage” itinerary. The ports-of-call for the cruise, most of the excursions we took, and the passengers & locals we met were great fun & exciting. However, Holland America’s cruise ship (the Volendam) was awful - and based on that we would never want to cruise w/ Holland America again or recommend the cruise line to anyone. We ...
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Sail Date: January 2023

Cabin Type: Verandah Suite


Worst mainstage performance on board

Review for a Caribbean - Western Cruise on Zuiderdam

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qizhouguo
10+ Cruises • Age 50s

The mainstage performances were the worst that I had in my 10+ cruise experiences. There were all male performers for the entire trip with very low quality. Obviously, the ship chose to save the cost of using low profile performers. The cruise entertainment director did a very poor job. Also, my first time use luggage case was damaged in the transport from the room to the dock. The food ...
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Sail Date: December 2022

Cabin Type: Deluxe Ocean-View Verandah Stateroom

Traveled with children


Not Ready for Prime Time

Review for a South America Cruise on Volendam

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Spitz55
10+ Cruises • Age 60s

This was the worst cruise I have ever been on, Holland ruined a once in a lifetime experience. Poor communication prior to the cruise: yellow fever issues, requiring a covid test for boarding that was NEVER looked at upon embarkation, telling us to use the verifly app that also did not allow us easy boarding~ never used. A 2+ hour embarkation process. Holland made a big deal NO PLASTIC water ...
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Sail Date: November 2022


New ship with Issues

Review for a Caribbean - Western Cruise on Nieuw Statendam

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SH&GH
10+ Cruises • Age 60s

1. Cabin had some nasty stuff on the walls - looked like semen - grossed me out when I accidentally touched it. Had the cabin staff clean it out and they had to come back a second to get spots they missed. The hotel director was advised but made no attempt to apologize. Sent a supervisor on the last day of our cruise to check on something that occurred on the first day of the cruise 2. ...
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Sail Date: December 2019

Cabin Type: Verandah Stateroom


SHELLSHOCKED!!!!!

Review for a Caribbean - Western Cruise on Nieuw Statendam

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mikkitheg
10+ Cruises • Age 40s

new ship. noisiest doors i've ever experienced. can't rate the rest of the cruise. feel like i'm in the gulf war war with daisy cutters dropping by the minute. INSTALL DOORS THAT CLOSE WITHOUT SHOCKING HALF THE BOAT!!!! can't even opine on the rest of the cruise it's probable fine. i've developed a horrible fear of returning to room. i own the best earplugs and the vibrations penetrate them. ...
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Sail Date: March 2019

Cabin Type: Large Oceanview Spa Stateroom

Traveled with children


Great Mercy Me event horrible cruise

Review for a Caribbean - All Cruise on Oosterdam

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gorilla1964
6-10 Cruises • Age 50s

We love Tim Timmons & Mercy Me so we went on the Mercy Me at sea cruise it was awesome except for the Holland America cruise line. The service in the main dining room was horrible they were not friendly at all. The menu was bad except for 3 nights out of 7 nights. The buffets are bad because you cannot take what you want you have to wait inline and be served. There is nothing to do on the ship ...
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Sail Date: January 2019

Cabin Type: Standard Interior Stateroom

Traveled with children


Beware: Bedbugs/$29.50 per day for 2 attendants small cabin

Review for a Caribbean - Western Cruise on Nieuw Amsterdam

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Katie106
10+ Cruises • Age 70s

Got bitten by bedbugs on the first night all over upper body. Cruise medical center refused to address the problem on Christmas Eve, unless I paid $95 for consultation on a problem caused by poor health condition and lack of proper maintenance and examination of bedding. I inspected pillows and found badly stained pillows obscured by pillow covers. The next day after I suffered these horrible red ...
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Sail Date: December 2018

Cabin Type: Deluxe Ocean-View Verandah Stateroom


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