This was our fourth HAL cruise, and we were very disappointed. Holland America has been wonderful in past years, and we have extolled it's virtues, but this Eurodam cruise seemed understaffed, and the service was lackadaisical at best. We booked a Signature Suite but found that it was just a larger verandah stateroom with absolutely no "suite" amenities.
Upon initial boarding, there was no ...
We are cruising with HAL for almost 10 years. And this is the first time we feel obliged to express some critique. We are in our 70s and we do expect that HAL will provide quality time for people like us . This time too many elements of good cruise were missing.
First, the usual entertainment at night, at the main stage, was extremely poor. The three shows with dancers were at high school ...
My wife and I have sailed on about 25 cruises over the past 20 years, but never on Holland America Line, so this was a new cruise for us in many ways. Overall, the 7-day cruise from Port Everglades was very good, not outstanding, and I will provide our thoughts of the pros and cons. First, we elected an obstructed view balcony cabin on the 4th floor, and the view was indeed obstructed by the ...
Stateroom 61** on April 2 sailing.
Chose this cruise for its itinerary.
The good:
-Room steward for our Stateroom 61** (Yurid?) was outstanding.
-Tamarind restaurant - Bonita and Ing Ing were five star servers
-Butler who was assigned to us for Half Moon Cay - Alvin - was outstanding
-Deck 11/explorer lounge is a beautifully kept place.
-Timely room service every morning ...
First of all this was a 7 day Caribbean cruise not a 14 day cruise. My wife and I weren't planning on a HAL cruise
but couldn't pass up the price or all the perks that were offered. The ship was not filled with elderly like many think
HAL cruises are. There was a lot of seniors on board but there was also lots of middle age couples and quite a few
younger couples.
Embarkation went ...
This trip was all about the 33 ports and Antarctica. HAL is recovering from COVID like everyone but they seem to expect pre COVID world to return. Nice if incompetent staff. Many things done superbly and just as many SNAFU'S. 5 star passengers who waited many days with no hot water, heat or flushing toilet. I was lucky as cabin worked well throughout the journey. Overpriced spa, who pays $245 for ...
A cruise is usually fun and this was no exception BUT, Holland has changed and not for the better. We had 160 days on HAL prior to the pandemic so we were pretty familiar with the line and this ship.
The room was the room and it was fine as usual, it could use a little maintenance as things are starting to look a little tired but still a minor concern, the steward did a good job and the room ...
I've been cruising for 4 decades. This was my first on Holland America. The ship is absolutely beautiful and the crew is excellent. My cabin steward remembered my name from the moment we met and always greeted me by name in the hallways. The ship itself is gorgeous. The music theme is evident throughout and there are many opportunities to hear live music. The show theater and performers were ...
Having taken over 42 cruises and gap of 2 years we took Rotterdam cruise for 14 days expecting Holland America cruise lines standards. But we were wrong. HAL has major cutdowns in guest services, entertainments and meals options and selections. Main dining room dishes are repeated . On a 14 day cruise it was the same food. No more souvenir glasses with shot drinks, no more lobster in main dinings. ...
We had never sailed on a Holland ship so it was time to try it. The itinerary included stops we had never been to before. Embarkation was the fastest we've experienced and we were able to go to our cabin right away. We didn't see our cabin stewards until the next day but they kept our cabin clean and neat the whole week. They also supplied us with ice daily. The food was the most ...