Holland America Line Venice Cruise Reviews

Where do I start? We had a cabin that seemed fine but got 'upgraded' to the same cabin one floor above due to it being our honeymoon - to the cabin with noise problems (as even acknowledged in their own on board video). Presumably someone in the know wouldn't book unless they got our original quiet cabin. Got no sleep all cruise (and not for fun honeymoon reasons - no energy for that, so ...

Holland American was truly more than a disappointment. DO NOT WASTE YOUR MONEY. Service, activities, food, cabin, dining were below average standards. FYI-arrived to our "suite" with balcony and had little to no air conditioning for over 5 days-complained to our cabin person and was put off daily. Finally went to head of services on Main Deck and spoke to supervisor they will look into it. After ...

We arrived at the Cruise Terminal after being collected with a private transfer. This year our luggage was taken and we had a long walk to the terminal. There should be assistance for people that are older. Check in was completed without any problems and we went onboard around midday. We arrived at our cabins, which were interleading and were totally shocked. The cabins were filthy to say the ...

I am new to this site as a fellow passenger just told me about it on my last cruise.  However, I have taken other cruises and have greatly enjoyed those trips, especially the Alaska Inside Passage.  Unfortunately, my first posting on this site turns out to be negative.  My family and I enjoyed the ports of call but received horrible service from Holland America, specifically the MS Oosterdam front ...

The Zuiderdam is a lovely ship with nice amenities, such as a 3 deck high theater, glass outside elevators, a nice view astern in the lower dining room, a large and diverse buffet, a pool area with a removable cover. The ship had evidently recently had renovations as the deck map available did not show the internet access area and library had been moved from the promenade deck, Deck 3, to the ...

Like all stories, this one is probably best told directly, and I hope this will provide exact detail about how Holland America failed this returning passenger in extensive and ongoing fashion. 1. HAL Reservations: Back in February, following the sudden death of my husband, our family made the decision to get together on his favorite cruise line as part of our celebration of Jack's life and a ...