Before the cruise, we had the 2 day package in Venice that came with being in a Signature Suite. On my own, I’m not sure I would have chosen the Bonvecchiati Hotel, but its location was perfect and the room was fine. Transfers were ... Read More
Before the cruise, we had the 2 day package in Venice that came with being in a Signature Suite. On my own, I’m not sure I would have chosen the Bonvecchiati Hotel, but its location was perfect and the room was fine. Transfers were handled by HAL and went off without a hitch.
Embarkation was very fast with priority Mariner status. We liked the ship a lot.
Our cabin was great but it had a lot of noise from people walking on the pool deck above, carts being pushed, chairs scraping, people dropping things, etc. It didn’t keep us awake at night but it was fairly constant. Our neighbors were smoking on their balcony despite the smoking ban. The cabin and the balcony were large, the bathroom was big with a bathtub and a separate shower and 2 sinks. I loved the nightlight in the bathroom. Our stewards were excellent and were able to quickly fix a blocked drain. You can stream movies on the TV but you can’t check your cabin account, order room service or order shore excursions (you have to use the app). AC worked well and there was good storage space. There was norovirus on the ship but not many people got it. The crew seemed to do a really good job of keeping it from spreading.
This might be the best cruise ship buffet I’ve seen. The variety was good and the food was actually hot. Don’t miss the nights they do the giant antipasto spread and the international desserts – gorgeous displays with tons of choices. I was not impressed with Dive In. The food takes a long time, isn’t particularly hot, and is it's just average grill food. Also, the hot dogs are too salty. Service in the DR was excellent and the food was very good, although they are pretty skimpy with the vegetables. If the menu says your protein comes with Brussels sprouts and sweet potatoes, expect one Brussels sprout and one bite of potato.
Entertainment on this ship was excellent. The production shows were terrific and the singers had good voices. The dueling piano players were great. BB Kings All Stars were terrific and really talented, but the volume was so loud I couldn’t sit in the lounge. If they had turned it down, I would have gone every night, but it was painfully loud. We went to a few of the lectures, which we enjoyed, but didn’t take part in other daytime activities.
Shore excursions were very expensive but well run. Twice our tender pilots didn’t seem to know where the pier was.
Disembarkation was very fast (we got off early with our suitcases).
Overall, we loved the ship, had a great (if somewhat noisy) cabin, and thought the crew were great. The food, entertainment and service were all excellent. Good job, HAL! Read Less