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Holland America Line Vancouver Cruise Reviews

8:10 all closed, should have closed at 9
Huge balcony in our room which incredible vistas!
zuiderdam  balcony
Cruiser Rating
3.8
Average
850 reviews

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1-10 of 850 Holland America Line Vancouver Cruise Reviews


Closed lido market

Review for Koningsdam to Alaska

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Jac123
First Time Cruiser • Age 50s

Our first cruise, saved and planned as was supposed to be our big special holiday and feel let down by Holland America, they were recommended by family members who raved about how great they were but not a good impression. Most staff amazing, helpful and friendly. Then go to get a mojito from pool bar and rude, patronising and belittling bar waiter left me in tears, I could not return back to the ...
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Sail Date: May 2022


Beautiful smaller ship, food a consideration

Review for Koningsdam to Alaska

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tt3579
10+ Cruises • Age 50s

Cruised Alaska. Had the most amazing weather and time. The Koningsdam is a beautiful ship. I understand it is a medium size ship, but it feels small. Had a balcony cabin on the 11th floor. It was clean and like any other balcony on a cruise ship. Bathroom is small, shower has a real door which is nice, toilet placement is stupid. You will understand. The beds are narrow, short, but ...
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Sail Date: May 2022

Cabin Type: Verandah Stateroom


Expected better fromHAL

Review for Koningsdam to Alaska

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molly2kit
10+ Cruises • Age 90s

We chose this cruise because we would not require airfare as we live I. The departure city of Vancouver. Wanted to try a newer ship, I thought HAL would have fewer children and better COVID protocols as they cater to an older clientele. This was my first cruise since Covid. I was very surprised at the general lack of cleaning around the ship, never saw any staff sanitizing elevators, ...
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Sail Date: May 2022

Cabin Type: Vista Suite with Verandah


Disappointing

Review for Koningsdam to Alaska

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Ramses1313
2-5 Cruises • Age 40s

Travelled to alaska on Holland America. First, this cruise line has zero entertainment during the day. With over 3 sea days, choose another ship with daily entertainment. Night time entertainment was limited. The comedian was on for half an hour. The Lincoln Center stage music happened maybe twice and lasted for half an hour. Went on the train trip in Skagway. 10 minutes into the trip, the engine ...
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Sail Date: April 2022

Cabin Type: Verandah Stateroom


Worst cruise ever.

Review for Eurodam to Pacific Coastal

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Theresa Mitchell
2-5 Cruises • Age 50s

Paid for services not provided. The whole week the food was cold 95% of the time, fries cold like they just came out of the fridge, no options for food allergies or representatives did not understand, advertised room service but no one answered. I got sick the first day as food representative told me food was gluten free and turns out it was not. Days on port were cut hours and excursions ...
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Sail Date: April 2022


Sea Days, Seniors and Some Fun

Review for Koningsdam to Pacific Coastal

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Teachers Travel
10+ Cruises • Age 70s

Health: Two old ladies went on this cruise and had a great vacation! We are seniors and my friend's husband attended a family wedding on the other side of the country while we sailed the seas. We were concerned about CoVid but decided to trust HAL's commitment to health. We were not disappointed. We wore our masks throughout the cruise, everywhere, except when eating, drinking or in our ...
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Sail Date: April 2022

Cabin Type: Verandah Stateroom


Pinnacle Suite Beware!

Review for Koningsdam to Pacific Coastal

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Brat_18
First Time Cruiser • Age 50s

We chose this short cruise to discover if we liked the Pinnacle Suite before we booked a longer voyage. While spacious and well laid out, the hot tub and music system were broken and unusable. Our friends booked other staterooms and we planned on using the Pinnacle suite for hosting. It's a shame when paying a premium for accommodation that such key amenities are not functional. The staff ...
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Sail Date: April 2022


Horrible cruise

Review for Koningsdam to Hawaii

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Rebert75
6-10 Cruises • Age 60s

Thought it might be better for our age 65. It was so boring and everyone on the cruise was asleep between 7-9 pm. Activities were designed for people in a nursing home. Food was terrible and two meals had hair in them. Laundry service ruined my pants and under garments Entertainment was bad and had the same shows often. Excursions were canceled and we were not notified until the moment we ...
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Sail Date: April 2022


Great to be back

Review for Koningsdam to Mexican Riviera

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mcduffy1
10+ Cruises • Age 60s

We needed a quick getaway as our September cruise on HAL had been cancelled & as soon as we saw this was a go we booked it. So glad - beautiful & immaculate ship outstanding crew. Entertainment tried but not great, movies not very good but setting by the pool beautiful. main dining room very good, felt sad for the waitstaff -young and inexperienced but happily they got it together by the end of ...
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Sail Date: October 2021

Cabin Type: Verandah Stateroom


Lacking Entertainment and Excitement

Review for Eurodam to Pacific Coastal

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Travelogue604
6-10 Cruises • Age 60s

It is our first Holland America cruise. We knew it is more for mature passengers but we didn't care as we just wanted to try the Mexico Riviera cruise and the timing was right. We embarked from Vancouver and our check-in was a breeze. Our oceanview stateroom with a large square window was very spacious but it was on deck one where most of their oceanview staterooms are located. The location of ...
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Sail Date: October 2019

Cabin Type: Large Ocean-View Stateroom


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