We had sailed the Westerdam a couple of times before and felt that it was one of the best ships of a very good line. The ship itself is still very good indeed, so why were we disappointed? Alas, just about every staffer we encountered seemed unfamiliar with their job. Standing in line for the front desk, a staffer came out and asked who needed service, but obviously everyone did if they were in ...
We wanted to take my MIL and FIL on vacation. Living in Hokkaido their entire life, they'd never been to the USA. We found this transpacific cruise last September and we chose it- my second repositioning cruise; their first cruise EVER.
Embarkation - we'd received a message indicating the Inside Passage was now a no-go. Ok, I thought- though beautiful, it wasn't a deal breaker. We got on ...
Boarded in Sydney and with the VeriFLY app in hand we were onboard in 15 minutes. Our suite was ready and we dropped off our carry on bags and headed to the Lido.
We had a signature suite which we received via an upgrade offer. We had booked a veranda cabin, and the upgrade offer to a suite was too good of a deal to pass up.
Overall we enjoyed the ship and the 25 day sailing. We had 2 very ...
This was our fourth HAL cruise in the Asia-Pacific region and we enjoyed it. Westerdam has been refitted in recent years and the ship was in very good shape. Carpets and furniture were clean and well maintained. Public spaces were very pleasant. We had a verandah cabin which was nicely maintained with a modern flat screen TV on the wall across from the bed, and a good bathroom with tub/shower ...
We chose this cruises from Sydney to Honolulu as we wanted to visit the islands and Hawaii. also to try out HAL for first time, we have done 27 other cruises mainly on Princess but also on Cunard, P&O, Celebrity, Carnival. Embarkation was ok. Had VD verandah cabin, aft near elevators, ok with cabin. Bed fine, settee a little hard. Shower ok. Ecko our steward was fine.
Had various meals in ...
This was our 33rd cruise and our fifth time on HAL. We chose this itinerary as a means to return to North America after a long adventure in Australia.
First the things we liked: The BB King All Star Band was terrific every time they performed, playing excellent cover versions of classic pop, soul and funk songs The BB King club was a great place to relax and dance. Overall the food was good ...
I chose this cruise because of the itinerary and the price. The first 14 nights were spent cruising around Japan with a stop in Vladivostok. The next 15 nights included two more ports in Japan and then 6 sea days crossing the north Pacific to our first port in Alaska, Kodiak. I have to say, the first 14 days were very busy with tours and I really enjoyed the sea days to rest up! I flew into ...
We booked this cruise to get home to Australia from North America. We were assured when booking that the ship was to be refurnished in early 2018.
On embarking we found a stateroom with tatty furniture - holes in the upholstery, peeling wallpaper, chips in bath and sink and bathroom mirrors degrading. The public areas were no better.
Meals in the dining room and lido were at best lukewarm no ...
We choose this cruise as we wanted to visit the Far East but couldn't face flying 14 hours each way. The cruise was 42 days from Vancouver to Hong Kong and it was everything we had hoped for. The weather was incredible, in all that time, there wwrw brief rain showers twice. We were the last ship of the season in Alaska and the weather was sunny. We had worried about being in Alaska the beginning ...
Over the past few cruises I have watched a deterioration in the services offered on Holland America cruises. I love to go on long cruises of a month or more and love the sea days. This time there was literally nothing to do on board unless you were paying for an upgrade in the gym or drinking yourself into oblivion. No library service, no fun game activity program, no water aerobics or free ...