We booked this cruise to get home to Australia from North America. We were assured when booking that the ship was to be refurnished in early 2018.
On embarking we found a stateroom with tatty furniture - holes in the upholstery, peeling wallpaper, chips in bath and sink and bathroom mirrors degrading. The public areas were no better.
Meals in the dining room and lido were at best lukewarm no ...
Chose it because it went where we wanted to go but didn't ant to go all the way to Vancouver but we were told we couldn't get off in Honolulu unless we paid for entire leg to Canada. That being said the reasons we were terribly disappointed are many. I got food poisoning in the formal dining room and was treated like a criminal for even suggesting that the escargot was bad. The front desk told me ...
Aussies Beware.
Holland America Line (HAL)
Our holiday (disaster), my wife and I were on the Volendam in stateroom 7062.
We arrived in Vancouver May 4th, We boarded the ship in Yokohoma a 19 day cruise, the first night on board we had very little sleep the noise above our stateroom was excessive with the moving of the table and chairs and the trolley that they use to move things around in ...
The ship was clean and the Indonesian (only) staff was very friendly and gave their best.
The cabins were O.K. and the ship, though old, was very clean.
However the negative aspects were overwhelming.
The food , besides being on the cheap side (excluding the occasional crayfish) was often tasteless and the meats basically tasted all alike . Every day (for 6 weeks) the same salads, 3 ...