I would recommend you pick a different ship and even a different cruise line completely. It is really that bad. The worse of the worst? The food. The overall food quality and selection is poor. Not what you would expect from HAL. The food is either way overcooked or undercooked. The service is slow and there are way too many mistakes. Seriously it is a cruise where you actually dread meal time. On ...
We are 3 star, almost 4 star mariners. We like Holland America for its itineraries and its staff. Let me be clear: for the most part we enjoyed our cruise. Our cabin was very comfortable and spotless. Our stewards were very customer oriented. Our excursions were great fun. However, from the beginning things were not as good as they used to be. Embarkation with Orange Status should have been ...
We chose this transatlantic cruise and this ship because we wanted transportation to Europe, did NOT want to visit a lot of ports, wanted to relax at sea prior to a heavy sightseeing itinerary once we arrived, and for the entertainment and food advertised.
We were wholly disappointed. We were disappointed to the point that we would not want to travel on Holland America again.
The embarkation ...
HAL is always our go to cruise line so when we decided to try a transatlantic cruise we booked with HAL. First off, the cabin we were first given (which we picked out) had a toilet that was not flushing properly. After 7 or 8 calls with guest services and 2 plumber visits they finally moved us to a different cabin (after 4 nights of crossing our fingers that it would flush). When Patrick from ...
Disappointing 13 day cruise.
Pro: clean ship, accommodating staff, friendly interesting captain.
Con: Very few activities. Sea days were particularly boring. Lack lustre cruise director.
Food and entertainment were not at all up to par. Limited options and repeated offerings in dining room and Lido buffet. Little fresh fruit and berries. Got worse as days went by. None left half way ...
We are definitely not going on HAL cruises again , neither recommending HAl to my friends. This cruise has been a big disappointment to us, and from what I've heard around, to other travelers, as well.
The main reason for us to choose this cruise was its itinerary, but 3 out of the 10 stops were canceled. Sure one cannot fight weather conditions, but I do have my doubts about how necessary ...
I chose this cruise because of the timing, the destination, and the fact that it appeared to be tailored more toward older clientele. I loved not being crowded by rambunctious 20-somethings and noisy children. Embarkation and disembarkation went quite smoothly. Regarding the staff, they were exceptional in all aspects.The in-room tv offerings were also far above average and the amenities on ...
Timing was right for our transatlantic, maybe should have waited a couple more weeks. Nothing unusual about the embarkation or disembarkation. The weather was great on the way over because the captain avoided all the bad weather south of us. Ship is nicely laid out, seems to be enough room for everyone to find a quiet spot if they want. I liked the comfortable couches and lounge chairs. Food ...
• Extreme and excessive noise above and around BB King Lounge. We couldn’t get to sleep until after midnight as the noise, specifically the base instruments’ reverberations, was very loud. This was a topic of several dinner conversations with numerous attendees complaining openly and bitterly. We finally had to change rooms.
• The usual classical piano/string music venues, e.g., Queen’s ...
Had always heard how great Holland was so expected more. 28 day Transatlantic with many ports in Greece, some in Italy, Spain, Croatia, Montenegro. The ship itself is very comfortable but some things need to change. Mattresses are horrible. Entertainment was mostly disappointing except for the BB King and Lincoln Center stages. Dining room service was either good or very bad. Several times ...