Holland America Line Transatlantic Cruise Reviews

HAL is always our go to cruise line so when we decided to try a transatlantic cruise we booked with HAL. First off, the cabin we were first given (which we picked out) had a toilet that was not flushing properly. After 7 or 8 calls with guest services and 2 plumber visits they finally moved us to a different cabin (after 4 nights of crossing our fingers that it would flush). When Patrick from ...

Setting off for New York from Rotterdam on the new Rotterdam ship was exciting as we were accompanied by other boats and ferries and ships horns. But I don’t think this happens on every cruise. There were several passengers with Covid who had disembarked from the previous cruise, which meant that boarding had been delayed due to an extensive cleaning on arrival in Rotterdam. Assigned boarding was ...

We had the most beautiful sail away from Rotterdam Netherlands. Absolutely fantastic and one of my top ones! We had a beautiful balcony cabin on Navigation deck for the views. The ship is absolutely beautiful and the right size for us. We really enjoyed the food in MDR. Cocktails in most bars were again top notch except for Oceanview Bar which were many times hit or miss. We went to Pinnacle Grill ...

I booked this cruise (along with the preceding 10 day cruise to Scandinavia and Germany) one month before boarding. It was a fabulous price so we decided to go for it even though we had to fly to Copenhagen from Hawaii, and had to take the Covid 19 test in Copenhagen a couple of days before boarding. We are 4 star Mariners and this was our 10th cruise on HAL, our first in 4 years. Overall, I ...

We have been loyal to Holland America for their great service and food. The Rotterdam is a beautiful ship, but doesn’t have the coziness of the smaller ships. The Ocean Bar is bigger in size, with a horrible wall in between the 2 sections, extremely uncomfortable sitting, with sofas that you will never hear a decent conversation because the distance between the sofa and the chairs. Other than ...

Our ports were the Azores (actually really liked these two ports, had zero expectations for them and they turned out so well, took Viator tours) Cherbourg, Brugges, and Amsterdam. All were excellent, many different excursions available and we were able to see the Keukenhoff at the peak of tulip season so this was amazing timing. We took a ship, HA, tour to Ypres, WW I cemeteries and an excellent ...

The passengers on this cruise seemed to fall into two broad categories: people who were using credits from cruises cancelled during Covid and people who just aren't willing to fly. I fell into the first category. I enjoy just being on the ocean, sailing somewhere, anywhere. What's there not to like? The people in the second category did not expand on the reasons why they spent 2 weeks making a ...

Love crossings. But, hate masks. Also, many cabin issues (toilet overflowed, shower flooded bathroom, water from shower saturated carpet outside door, etc). Were given $200 room credit but on next to last day and had to spend onboard. Crew, as always, was amazing. Of everyone I encountered, only one clerk in the shops could stand a better attitude. EVERYONE else was helpful. Lido personnel ...

This is a new ship, so there is still plenty to adjust… Also, staff has been off for quite a while and needs to get back into rythm. There does not seem to be enough supervision of staff. Just to give you and idea: We check our on-board statement every day and we keep on being overcharged, or charged for things we did not do or consume. Somehow the mistakes are never in our favor. ...

We were so happy to be on this Transatlantic cruise from Amsterdam to Ft. Lauderdale. It was the first ocean crossing for this new ship. The ship is beautiful and with only 909 passengers, we were pampered by the attentive staff. Weather prohibited stops at Brugges and the Azores so we had 9 full days of sea time. It was relaxing and we enjoyed every minute. The food was plenty as were the ...