We chose this cruise because we wanted to see Alaska up close and felt like this would be a greater possibility on on a smaller ship. We were able to cruise through Glaser Bay. Absolutely breathtaking!
This cruise was everything we asked for and more. The staff was so attentive. We have not had service like this on the other crusie lines that we have been on. The service on the Lido Deck ...
We sailed on the Westerdam June 12-19 as part of a 13 person family trip. Here is a summary and highlights / lowlights:
We are a couple in late 50’s with 2 of our kids (30, 27) and one of their spouses with us.
Embarkation was at pier 91 in Seattle and was terrible. Despite doing verifly app, Canada app, doing pre-Covid test appropriately and completing Navigator app, Holland really ...
The cruise got off to a rocky start before we even embarked. Holland canceled the cruise we booked and put us on a different ship with a new departure date necessitating a change in our pre cruise stay and dining reservations.
Soon after departing Seattle at the start of the cruise a passenger had a medical emergency which delayed arrival at our first port of call which resulted in a lot of ...
My wife and myself have cruised six time on Holland and never had a problem, But this cruise was REALLY bad!! The offer on the cost of the cruise was good but we signed up for the orange card, You were to receive priority boarding, Never happened. We stood in line for 3 hours, No body at the dock new a thing about the program. We finally boarded and went right to our cabin, My wife's cousin was in ...
We selected this cruise based on the itinerary (ports) as well as cabin availability. This was also a last minute booking which was finalized only 6 weeks ago. We were reluctant to cruise on ships offering "unlimited alcohol" etc. It is true Holland America may be considered a little older in age range of the passengers, however there were plenty of younger aged passengers enjoying themselves and ...
My husband and I chose this cruise to mark one of our dreams off our bucket list. We are in our late 50s and definitely felt like youngsters on this cruise. The service was fantastic and our Veranda room was nice. Food was the same inside the "buffet" as the dining room. Every day it was nearly the exact same menu with the exception of meats, soups and desserts. Delicious egg rolls and chicken ...
A great cruise , Service a five,entertainment a five,, food a four but there was no need for the rolling on the inside passage. It seems they’re trying to save some money on fuel and both my friend and my wife were slightly seasick because of it. they did a very good job except for embarkation and their screwup‘s with VeriFLY which they were using for the first time and resulted in long lines. I ...
Most of the staff is very kind on a regular base. When it comes to complaints at the front desk (disputing charges for excursions we did not book and participate) staff appears to be stressed and less friendly.
Food in the main restaurant was good, but spare ribs could not be cut or chewed from the bones.
The navigator app did not always work when mostly needed to show room key barcode, ...
We booked this cruise a while back, hoping that Covid would be a distant memory. We had tried Carnival (too mess/noisy), Norwegian (Liked it a lot if only a little antiseptic) and took a shot at Holland America. Our room was lovely (Neptune Suite) with an enormous living room area, big bathroom, a dressing room for all my lady-crap and closets for days. We even had a teak dining table on the ...
My only real complaint was the lack of any real activity for the kids. The loft was only open 1 time per day, at 10 pm. My kids were bored because all the other stuff HAL has is more geared to seniors. I love cruising HAL for this, because it tends to be more laid back, but for this cruise it was a giant drawback. As far as entertainment, Carlos was a superstar. The various gameshows and ...