Stay away from balcony room The bathroom stinks of mold and mildew. They have tried deep cleaning but I fear it’s under the bathtub and walls. Other cruisers say their room is fine so I guess I got stuck they need to take out tub and replace with shower. The mold caused allergies that made my entire 26 day cruise less pleasant. The dining room dinners were great but the lido buffet awful. The ...
After doing months of research, I chose this cruise for my family to celebrate my dad's 90th birthday and for him to see the B.B. King show. Well, this cruise was a big disappointment. Before we even got to go onto the ship, I had to argue with one of the staff about getting (5) five wheelchairs for us. Then after that was finally settled and no, I only received 2 wheelchairs, we walked on board ...
My wife and I just returned from a 7-day trip on the Holland America Eurodam from Seattle to Alaska. At the top I will say Alaska is an absolutely must-do destination. Despite our issues with Holland America and the Eurodam, every single stop on the itinerary in Alaska brought at least one “wow” moment. Unfortunately, the ship and line we decided to sail with, the Holland America Eurodam, was a ...
This cruise was the first of the year to Alaska for Holland America this year, 2023. We had heard favorable things about a Holland America; however, the cruise line failed to live up to any of the expectations that people had set for us. It began by having the board at 11 AM without our cabins being ready nor leaving until 5 PM. All of the passengers were directed to the Lido deck, where they ...
20 day transit from Vancouver to Ft. Lauderdale through the Panama Canal.
This was our 30th HAL cruise, we are both 5 star mariners. Neptune Suite.
Our boarding time was 10:00 am (priority boarding for Neptune Suite guests). We got to the Vancouver terminal at 10 am. Waited about 30 minutes before baggage screening opened. Ushered to another waiting area where we waited another 30 ...
The thing that topped off and overall bad cruise was a bogus charge of $70.21 for the use of our mini bar which we did not use. We attempted to have this charge reversed via our credit card company but HAL responded saying the the mini bar was not included in our drink package. Overall there were too many people on the cruise which made for a feeding frenzy at each and every meal. There was a ...
This was a 51 day cruise and has been terrible with rubbish entertainment and now on the New Zealand part we have repeated entertainment, even the trivia has the same questions! Don’t waste your money!! A penny pinching cruise line with many cancelled ports. BB kings perform the same songs nightly which gets very boring after a while. The food in the restaurants is very basic with an option to pay ...
Convenience was the reason for this cruise., sailing out of down town Seattle.Check in involved 4 check points, sometimes repeating what was previously done. It took our group nearly 4 hours to check in & board!
This is a ship with some age
Our rooms were on the small side.
The air quality poor as the Airconditioming struggled to cover the room.
Bathrooms very small.
Dining room ...
Did the typical research for our first cruise and “it” (whoever it is) that Holland America was a good line. Little did I understand that the average age of the passengers was probably 70. The cabin was one of 2 highlights of the so called cruise. It felt more like a ferry than a cruise. The other highlight was an excursion to the Hubbard Glacier (but be prepared to pay $200-1,000 per person for ...
My wife and myself have cruised six time on Holland and never had a problem, But this cruise was REALLY bad!! The offer on the cost of the cruise was good but we signed up for the orange card, You were to receive priority boarding, Never happened. We stood in line for 3 hours, No body at the dock new a thing about the program. We finally boarded and went right to our cabin, My wife's cousin was in ...