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279 Holland America Seattle Cruise Reviews

They are extremely organized. The entertainment on the boat especially at night are professionally executed. The entire crew, including the captain, walk around the ship and greet people asking how they are doing. Embarking and ... Read More
They are extremely organized. The entertainment on the boat especially at night are professionally executed. The entire crew, including the captain, walk around the ship and greet people asking how they are doing. Embarking and disembarkation is excellent. The Suites are in great shape where they offer a variety of free movies, daily fresh fruit and twice a day cleanup in your suite. The ship itself his huge, walk three times around the third deck and you walked a mile. They have an array of paintings, jewelry, clothing and liquor that may be purchased. Food and Dining - was wonderful. They have an array of different food items from sushi to Mexican to American to Italian and such. Overall it was good. There is a charge though for any type of soda. Water, Iced Tea, Lemonade Coffee and Tea are only offered. There is though an evident portion control in the Lido Cafe (Buffet) section but you can overcome that by simply asking them for more. Finally, the Shore Excursions are little lame. The ticketed price overall is to high for what you really get. The Lumberjack Show in Ketchikan is good. This Alaskan Cruise is not for children or teenagers - they will be bored. Finally, the ships route and its scenery is one continual portrait of God's unspeakable creation that one has to experience on their own. Read Less
Sail Date May 2017
Chose this ship as part of an early bird promotion last year. The ship was beautiful. The food was very nice, if a little exotic. We loved America's Test Kitchen demonstrations and class. I liked the Digital workshop....both ... Read More
Chose this ship as part of an early bird promotion last year. The ship was beautiful. The food was very nice, if a little exotic. We loved America's Test Kitchen demonstrations and class. I liked the Digital workshop....both activities I was not aware were available until we checked in. Great bonuses! We didn't take advantage of any of the entertainment so I can't comment, but we did enjoy the ports. The cruising through Glacier Bay was an amazing day, I wish I could bring some of the serenity home with me!! We really enjoyed this cruise. First time Holland America. Liked the size of the ship, there was almost never a crowd at the elevators. We had the drink package as part of our promotion. Man, what a great bonus. The drinks were always nice. The drink of the day was always related to the theme of the cruise. I'm very glad I went. Can't imagine any other ship would be as comfortable. Read Less
Sail Date May 2017
Nineteen years ago, we honeymooned on the 'old' Westerdam, so we chose this ship, the 'new' Westerdam, for our anniversary celebration. Embark was pretty quick and easy, and along with the HAL transfer (from airport ... Read More
Nineteen years ago, we honeymooned on the 'old' Westerdam, so we chose this ship, the 'new' Westerdam, for our anniversary celebration. Embark was pretty quick and easy, and along with the HAL transfer (from airport to cruise terminal) we were given an unexpected 'tour' by our driver, which was a nice surprise. We had a window cabin towards the back, which was cozy, with plenty of storage. The cabin, like the entire ship, was in great shape, considering it's age. The ole style windows have about two feet of ledge; I put pillows there and sat in the window to read and enjoy the view, day or night. The service was up to the usual standard of HAL ships, which i always good, even in an inexpensive cabin on the Main deck. The service in the main dining room was better than usual, with the total dining time only about one hour. The Lido was never crowded at the non-peak times. The food was much better than some of HAL's other ships, and I'm a picky eater. The steaks in the MDR were possibly prime tenderloin, and the lobster a good sized tail. There was a nice selection of desserts. I didn't attend many of the shows in the big theatre, but what I saw could have been better I didn't attend any of the nightclubs or evening activities because I prefer the casino in the evenings, and I retire early. LITTLE KNOWN FACT: If you spend a lot of money in the casino, you will receive fantastic upgrades on future cruises. There are plenty of things to pass the time:classes, lectures, crafts, games and other things to do during the day. There is a collection of over 1200 DVDs available on loan, all complimentary. There are plenty of books to borrow from the library, and trivia and other group games ongoing. I would like to be able to buy a paperback on board, but I seldom see books for sale on ships. I informed the ship that we were celebrating our anniversary and they provided us with a most lovely surprise. We returned to our cabin after dinner and there were two large towel swans, surrounded with rose petals on the bed, plus a huge arrangement of tropical flowers and a decadent chocolate/whipped cream cake with a Happy Anniversary on it. That was awesome of them to do that!! So if you're celebrating a special occasion, be sure to let them know!! The islands were all as expected. We LOVED Waikiki the most, and the one island where we couldn't walk to anything, well, we stayed on the ship, which we also enjoy doing. We toured Vancouver, which is a fantastic city, and well worth the price of the HAL tour. LITTLE KNOW FACT: The Exploration Café serves those little sandwiches and pastries, etc., complimentary. They would like you to buy coffee, but it's not necessary. Looking for free wine? The Mariner's luncheon offers sparkling wine complimentary, and the art auctions offer it too. Read Less
Sail Date October 2016
We selected this cruise based on the Ports of Call. This was a repositioning cruise starting in Seattle, Washington. The length of the cruise fit our schedule. The Internet worked very well for a cruise ship. There was a couple of ... Read More
We selected this cruise based on the Ports of Call. This was a repositioning cruise starting in Seattle, Washington. The length of the cruise fit our schedule. The Internet worked very well for a cruise ship. There was a couple of times when the downloading a data froze. I did receive a credit for the time that the service was unavailable. The Internet was available in most area of the ship. The foods in the dining rooms were very good and the service of all the staff was outstanding. There is a period of an half of an hour during the day when no meals are available. All restaurants are closed between 5:00 PM and 5:30 PM. The diner on the deck that serves hamburgers and hot dogs closes at 5:00 PM for the day. The other restaurant the Lido closes at 5:00 PM to change over for the dinner meal. The movies were good and was screen mostly in the evening occasionally a movie was shown earlier in the day when the theater was not being used for other events. The staff scheduled two or three events each hour during the day. There was always something to do during the day. The entertainment was very good by the staff and featured entertainers The self-service laundry was opened 24 hours a day the cost to wash $2.00 per load with the soap provided by the ship and a $1.00 to dry. There were five washer and dryers in each laundry room on different decks. The ship stopped at Vancouver, British Colombia, Honolulu, Hawaii, Kona, Hawaii, Apia, Samoa, Suva Fiji and Dravuni Island, Fiji. Mystery Island was skipped because of bad weather. The next stop was Noumea, New Caledonia then Sydney, Australia. I would take the same trip again.. Read Less
Sail Date September 2016
My wife and I boarded the Amsterdam for a 53 night Pacific cruise in Seattle, but little did we know that the first 5 days to San Diego was a “repositioning“ cruise, where instead of the $140 a night each that we were paying , others ... Read More
My wife and I boarded the Amsterdam for a 53 night Pacific cruise in Seattle, but little did we know that the first 5 days to San Diego was a “repositioning“ cruise, where instead of the $140 a night each that we were paying , others were paying $50 a night (they bragged it was cheaper than car hire!). We had arrived at Pier 91 at 12.10 pm and were on board by 1 pm. We had prebooked inside room 2600 on Main Deck and it was in a good central location, very adequate for our needs with excellent storage space. By the current map, it was also close to the laundry but when we boarded we found the laundry was no longer on Deck 2 but on Decks 3 and 6. There was only one powerpoint in the cabin so we hired a 6 plug powerboard from the front office for $25 (refundable at the end of the cruise). There is only an ice bucket but no fridge in the cabin however you can hire one, which does not fit into an existing cupboard so takes up a lot of floorspace. The TV movies were a good variety for the whole of the cruise but unfortunately the TV channels were stuck, again for the whole cruise, reporting on two people named Donald and Hillary. On the first day they offered a laundry & pressing package of $318 for the whole cruise (about $6/day) and a Greenhouse spa and salon package for the whole cruise for $149/couple instead of $149/each/week. So we took both. These were only offered once so you need to read all your information carefully to take advantage of such offers. We also bought the Navigators Wine packages – we had reviewed the wines before we left home and there was no significant difference in quality between the Navigators and Admirals packages. It appeared to be an effort for the crew to get a bottle of wine from the Navigators pack if you weren’t in the main restaurant or were outside main restaurant hours, as that appeared to be where all the wines were stored. We also had a $100 drinks voucher, which was very handy for the daily happy hour (second drink for $1). The cruise was primarily American passengers, then Canadian, German, some UK, 6 Aussies, a few French, a Swiss couple and a Dutch couple. One American lady told us she felt uncomfortable because she wasn’t used to cruising with so many foreigners! Another abused the McDonalds staff in Lautoka Fiji because they wouldn’t accept American dollars - hey, try paying at a McDonalds in the USA with Fiji dollars and see their reaction! Tendering worked well most of the time with tender tickets collectable from 7.30 am. However the number of tickets you could collect was unlimited, which meant that if you collected say 20 “Tender 1” tickets on the first day for the 2 people in your cabin, you didn’t have to wake up early to line up again on subsequent days. HAL worked this out about half way through the cruise when there were not sufficient “1” tickets to fill a tender boat, so started issuing them from “20” (well done HAL!). The tender crews were great – a difficult job having to contend with the seas and putting up with ignorant idiots dangerously standing up before the tender docked. Meals were very good, with the meats cooked the best on any ship we have experienced. On the whole, the evening menu in the Lido and the dining room were the same, with the added advantage in the Lido of being able to see what you were getting before choosing and also being able to have “a bit of this and a bit of that”. Most of the horde ate at 5.30 pm so by 7.30 pm in the Lido there was very little waiting in line and no having to book or waiting for a table in the main dining room. One of the most annoying issues was sailing around the top of the Big Island to get to Hilo and then sailing back around the top of the Big Island to get from Hilo to Kona, thereby eliminating any chance of seeing lava flowing into the sea. To add insult to injury, the 8 pm announcement to tell us we were heading north not south said that the Noordam, which had been in Honolulu at the same time as us, did the southern route and saw the lava! Obviously their captain thought about his passengers more than ours did. The ship’s singers and dancers were the best we had seen on any cruise ship and we never missed one of their shows. Great costumes and quick changes. Other headliners like pianist Van Ahn Nguyen, Annie Francis and the Unexpected Boys were brilliant. The local dancers from Suva, Bora Bora and Papeete were also unmissable. The Indonesian and Philippino crew shows were a hoot. In the bars, pianist and singer Paul C McD was our favourite. We only missed one port – Alofi Niue –due to rough seas at the dock. Apparently this is a common occurrence and the best way to see the island is to fly in. One night we got a phone call apologising for the inconvenience of the wet floor from a leak next door. We didn’t know about it and couldn’t feel it but the next day received an apology letter signed by all front office staff and a complimentary dinner at Canelettos. The front office staff were brilliant –especially Jill the trainee. My only real issue with the ship was reporting, on one of those “how are we doing?” forms, 10 lights out on the rear Lido Deck (making it difficult to eat your evening meal out there) and no lights on the Deck 9 walking area, which was dangerous at night. Nothing was done about this at all for the entire cruise. The overhead string lights were only put on once in the 53 days – in Bora Bora to impress the ‘Wind Spirit’. The Remembrance Day/ Veterans’ Day ceremony was a credit to the Cruise Director Gene Young – a moving acknowledgment of service and sacrifice. Gene was a very amicable and competent Cruise Director – we’d definitely sail with him again. Disembarkation was delayed because two selfish (non US) passengers would not present themselves to US Customs & Immigration on time, and hence the ship could not be cleared for one and a half hours whilst they tried to find them. I am sure people missed connections and tours because of their disregard for other guests and their blatant stupidity. In regard to the lesser known ports we visited: Fanning Island: this is a poor community but well worth the visit. The current through the passage was so strong one of the tenders broke down and had to be rescued. We wanted to see the Cable Station on the western island but they did not have sufficient fuel for the runabout to get us there. Indeed, the ship donated fuel to keep the school bus running until the next supply ship. Locally made souvenirs –for example shark’s tooth daggers and shell bowls - were good value and well made. A lovely, happy people. Raiatea: we were fortunate to be there for one of the 4 days of the Hawaiki Nui Va’a outrigger races, and with front row seats from the decks of the ship. These annual races are held late October-early November. Rangiroa: the main activities are the magnificent coral gardens (local tours on the dock $50 for 1 hour) and the pearl farm. Fakarava: famous for its black pearls, with bargains at the dock. There is good snorkeling to the left and right of the dock, within level walking distance. Nuka Hiva: We tendered to the dock just as the fisherman were cutting up their catch, including a 70 lb (could have been kg –it was huge anyway!) Groper! Famous for its wooden carvings. The cathedral is well worth the walk along the waterfront. Read Less
Sail Date September 2016
Embarkation and Disembarkation process was very smooth. We arrived at Seattle pier 91 at around 12pm and able to get into our room within 45 mins. Luggage arrived within an hour. Our group were scheduled to leave our room at 9:30am and ... Read More
Embarkation and Disembarkation process was very smooth. We arrived at Seattle pier 91 at around 12pm and able to get into our room within 45 mins. Luggage arrived within an hour. Our group were scheduled to leave our room at 9:30am and by 9:50am, we were already got all the way out to get into our ride. Very efficient. Spa: We purchased the unlimited thermal suite and hydro pool pass and we loved it. Instead of getting frozen to hit the 'public' spa tub, we were enjoying the relaxing warm big hydro pool, steam room, and the tile heated chair which melt the tiredness and sore muscle away. At the near end of the cruise, they did fantastic deals like 4 treatments (facial / massage ...) for $99. Lecture / presentation talks: I also enjoyed the various nature / wildlife presentations to learn about Alaska. Dining: Non-specialty restaurant review: It was a bit disappointed, except the daily lunch @ the Asian theme session (this one I love it so much) @ Lido and that one time salmon seafood fest. Otherwise, salmon, chicken, roast beef, ... cooked too dried and hard which did not taste good at all. I ended up order lots of in room dining. Drinks: Do the happy hour one, buy one get another $1 on all drinks. I admitted that I took this advantage a lot. Ports: We had visited 5 ports - Juneau, Glacier Bay, Sitka, Ketchikan, and Victoria. I like Glacier Bay the most because of the stunning beauty. Victoria the least because we arrived at 7pm which not much to see and we don't feel comfortable to walk in dark. Read Less
Sail Date September 2016
Our trip was the 14 day Alaska cruise. HAL picked us up at Seattle Airport and bussed us to the cruise terminal. Very easy! Representatives were at each bag claim, and took great care of us. Embarkation was also smooth. My photo ... Read More
Our trip was the 14 day Alaska cruise. HAL picked us up at Seattle Airport and bussed us to the cruise terminal. Very easy! Representatives were at each bag claim, and took great care of us. Embarkation was also smooth. My photo was on file from a prior cruise, so it was just a matter of verifying information, then up the gangway into the ship! Our cabin was on the Main Deck, which was extremely convenient. Although we'd booked an inside cabin, HAL upgraded us at the last minute to an ocean view. We loved having the window! There are so many windowed public areas that we didn't miss a balcony at all, and were prepared to enjoy the inside cabin. But the ocean view (and view of the stars!) was a treat. Our bags were not in our room in time for our supper seating, so we "came as were were." We weren't grubby, so it really wasn't a problem. By the time we finished supper, our bags were in place. We spent only our first supper in the main dining room. In our opinion, the food was meh. We both ordered the fresh salmon, and were disappointed that it was so very dry. And the scallops appetizer wasn't worth the trouble at all. Thereafter, we chose to take our meals in the Lido. We felt the food in the Lido was tasty and more than adequate. In most cases, it was better than we'd had in the dining room. And the staff was delightful there. We're not much for night clubs and bars, or the casino, so I can't talk to those. However, the library was well stocked and comfortable. We enjoyed the music/dance entertainment in the Showroom. The piano entertainer was ok, but we really enjoyed the 4 singers/6 dancers! We even went to at least one show twice in the same night! The 10:00 pm show must have been sparsely attended, because after the first couple of nights on board they moved the shows to 6:00 and 8:00, instead of 8:00 and 10:00. Service was personal, attentive, friendly, and all we'd expect on HAL. Lido staff knew us by name and knew our preferences after just a couple of days. We no longer had to ask for tea with honey or coffee w cream. Poof! Our preferred beverages appeared. Our room staff was also attentive. We chose several excursions and enjoyed them very much. Our favorite was the dogsled excursion in Skagway. Although it was pouring rain, we had a wonderful time! And we got to pat the sled dogs AND play with 3 week old puppies! YAY! Another MUST see adventure was the 26 Glacier Excursion in Anchorage/Whittier. Absolutely magical. The weather that day was clear and bright, and we saw a HUGE calving event on Surprise Glacier, as well as the bore tide on Turnagain Arm, views of the ghost mountains and Denali from the scenic highway, a very pleasant trip to the wildlife conservation center, and lots of wildlife in the wild. In Ketchikan, we loved the wildlife tour and crab feast. The tour guides were delightful, and the crab was delicious!! Tracy Arm was blocked w ice, as it had been all season. The captain took us up Endicott Arm instead. Beautiful! Unfortunately, at about the half way point, when we should have gone to Homer, Kodiak, Hubbard Glacier, and Sitka, two storms came toward the Gulf of Alaska. The captain decided to head southeast immediately, rather than risk 25 foot seas and sustained winds in excess of 80 miles per hour. While it was disappointing to miss those sights, we (in our cabin) appreciated the captain's actions. He added Skagway to the trip, and that turned out just fine for us. Some complained that they were missing the halibut fishing they'd booked in one of the skipped ports, I cannot imagine that a fishing boat would have gone out to sea if the cruise ship wasn't willing to risk the weather. Read Less
Sail Date September 2016
We were excited to sail to Kodiak as that is where my parents lived as newlyweds. Unfortunately, a storm kept the ship from going there and to 2 other ports. We were disappointed but felt that HAL handled it all very well! We did a ... Read More
We were excited to sail to Kodiak as that is where my parents lived as newlyweds. Unfortunately, a storm kept the ship from going there and to 2 other ports. We were disappointed but felt that HAL handled it all very well! We did a glacier tour in Anchorage and it was so amazing and well worth the cost.( we used a private tour company) The food on the ship was good. The service in the MDR was a bit lacking but in the Lido we got to know some very special crew and were treated like royalty!! We had dinner an the Italian specialty restaurant and it was 5 star! The other specialty restaurant was also very good. Our cabin was ocean view and was on the promenade deck so it was almost like having a balcony. Our room stewards seemed a bit stressed. We traveled with our cousins and they are so amazing!! Read Less
Sail Date September 2016
We have cruised with Holland America before and really liked them. We got a last-minute sale on one of the Neptune Suites and couldn't pass up the deal. Overall, the cruise was very good. The staff are fantastic---can't say ... Read More
We have cruised with Holland America before and really liked them. We got a last-minute sale on one of the Neptune Suites and couldn't pass up the deal. Overall, the cruise was very good. The staff are fantastic---can't say enough good things about them. The ship is older and smaller and starting to show its age. The shows were sort-of blah. The casino is very small. But there weren't a lot of folks waiting to get on tables or slots, so it is probably appropriate for the size of the ship. Our cabin was a Neptune Suite. It was a little smaller than the Neptune Suite we stayed in on our last cruise. It was nice---lots of closets and drawers. The bathroom tub seemed unusually tall and as a short person, I had a little trouble getting out of it. The food was very good in the regular dining room. We tried the Pinnacle Grill and specialty Italian restaurant. We actually liked our meals in the regular dining room more than the specially restaurants. The Lido deck where breakfast and lunch are served was really crowded and hard to find seating. Since our room was on the deck below, we oftentimes just took our food down to our room and ate there. We never tried room service. We took 2 shore excursions through the ship---a helicopter glacier tour in Juneau (fantastic) and the Butchart Gardens and Butterfly Gardens in Victoria (bad). I highly recommend the helicopter tour, even though it was really expensive. I wasn't impressed with Juneau as a whole. Seemed like every other store was a jewelry store that was NOT owned by Alaskan folks. If you like jewelry, then you will love it. We booked an outside tour (Gallant Tours) in Sitka to go whale watching and Paul the owner was fantastic. Highly recommend that tour. We went salmon fishing through Strike Zone in Ketchikan and it was also very good. Don't go on the Butchart Gardens/Butterfly tour in Victoria. It got dark after about 30 minutes and we were walking around in the dark for over an hour---can't see much of the gardens in the dark. And the butterfly garden was like playing Where's Waldo because the butterflies go to sleep at night. I'm not even sure why that tour is offered---such a rip-off. Try to get on the viewing area on Deck 5 when you are at the Hubbard Glacier. We were on Deck 4 and had a front-row viewing place. It would have been disappointing if we hadn't been up front. We couldn't figure out how to get to the Deck 5 area but it seemed like a great place. Read Less
Sail Date September 2016
We chose the cruise for the itinerary - Hubbard and Tracy Arm glaciers, Icy Strait, Sitka, Ketchikan, Juneau, Homer, Anchorage, Kodiak. What a great itinerary. This was our first 14 day cruise and the ship activities during sea days were ... Read More
We chose the cruise for the itinerary - Hubbard and Tracy Arm glaciers, Icy Strait, Sitka, Ketchikan, Juneau, Homer, Anchorage, Kodiak. What a great itinerary. This was our first 14 day cruise and the ship activities during sea days were varied, but also lots of regular stuff, e.g. Bingo, so you could try different things or go to your old "stand by". Crew was fantastic. We had about 36 hours of very rough seas and the Captain made regular announcements keeping us all informed of what to expect and not to worry, we were safe. The Maasdam is an older ship but beautifully maintained. Smaller ship app 1200 passengers? Our cabin location on Navigation aft was excellent - steps away from the back open deck and bar, one floor down from the buffet. The best shore excursion ever was the Kodiak Harbor Tour with Marion and Marty Owen (his name might be wrong). Highly recommended. 6 passengers on their private boat. The wildlife was amazing. Rafts of sea otters (the most I've seen at one time), sea lions, puffins, Eagles and one whale -no kidding, in the harbor! The food was at times spotty - some dishes very good, others not so much. All around service was excellent every where from the stateroom to the bars, to the casino to the dining options. I highly recommend this cruise but hear that the Maasdam is going to be sold next year. Look for this itinerary on the Maasdam or another HAL ship. You will not be disappointed. Read Less
Sail Date August 2016
We wanted a low-key, mid-sized cruise experience. Overall, it was very relaxing, and the mostly Indonesian crew made it a very pleasant experience. The Lido Market casual dining food was sometimes subpar, the entertainment choices we liked ... Read More
We wanted a low-key, mid-sized cruise experience. Overall, it was very relaxing, and the mostly Indonesian crew made it a very pleasant experience. The Lido Market casual dining food was sometimes subpar, the entertainment choices we liked were usually very late in the evening for us, and the menu in the Pinnacle Grill was just okay. Reservation confirmation was spotty: we were advised that we'd receive a confirmation card on the morning of our dinner reservation, and got a card for the first dinner but not the second later in the cruise. The Pinnacle Grill was not very full on either night. The Vista Grill seemed to be very busy, and the food was just as good, if not better, so the upcharge for the Pinnacle Grill was really for the atmosphere. We chose a Seattle round-trip for this cruise, and booked a balcony stateroom in the front of the ship on the starboard side, which gave us a great view heading north and also for most of the return journey. We drove up from the South Sound area and arrived shortly after lunch time, although we could have arrived earlier and started eating! Embarkation was smooth and quick, with just an enhanced Washington State driver's license needed, not a passport. We got a free add-on Pinnacle Grill dinner for two via Costco Travel, and added another dinner beforehand. In-room bar and alcohol prices seemed reasonable for a cruise, and as we are not heavy drinkers, we actually had trouble using up all of our Costco Travel shipboard credits ($100 per person plus $235 for the room, total $435). We spent the extras on souvenirs and still ended up with a credit, which I'm trying to add to our room stewards' tips. Water in a 1.5 liter bottle was $3.95 in-room or $3.25 for 1 liter from the Vista Grill. Sodas were $1.75 a glass or $2.25/can in-room. We brought LifeStraw bottles but ended up buying bottled water as the ship's bathroom water tasted terrible even with the LifeStraw. Our room stewards worked hard, so we tipped them about $5 cash per day and it made an embarrassingly huge difference. Seriously, I do not need my room made up 2-3 times per day, and a towel animal on my bed each evening, and my laundry cleaned and brought to me in record time, but it sure was nice to be pampered! We ate breakfast in-room almost every day, which worked out well as we were so far from the breakfast venues. We woke up, got ready for our day's shore excursions, and breakfast was delivered promptly as requested. It made it extra easy to make early shore excursions on time. We usually ordered extra muffins or bagels to snack on later, and our stewards kept our fruit basket stocked. We're not supposed to take food into ports, but know that some people grabbed sandwiches and did so. We booked our shore excursions through Costco Travel, and they were okay (nothing to compare them to, right?). The "Sitka Scenic Tour" by Sitka Wildlife Tours was super, with stops at the best vistas and scenic points, easy walks through old growth forest and totems to a salmon spawning ground, a quick trip to the Fortress of the Bear rescue and rehab facility, etc. Our guide, Fran, was very knowledgeable and pleasant, with lots of stories on history and wildlife and plants. She also helped us find the local artists and artisans galleries and shops that sold made in Alaska and Made by Native Alaskan items. Avoid the port-front shops that sell items that just LOOK native-- the carvings are done in Bali, etc. and we've seen the same items in WA state for a fraction of the prices in those Alaska shops. If it isn't labelled with the official Alaska/Alaska Native logos/tags, you can bet it's made elsewhere. The only thing we know about the ship's shore excursions is that one of their Ketchikan excursions got screwed up ("miscommunication about the departure time of the ship" or "bad weather" depending on who was telling the story) and they returned very late. This was doubly bad because the Ketchikan stop was very rushed, and we couldn't shop much after our tour and couldn't leave the ship even though we were across the street from the shops, AND our arrival in Victoria was so late that the ship's shore excursions were cancelled. Our Victoria stay was shortened to about four hours, after sundown, so we didn't even bother to leave the ship. That was very disappointing! Fortunately for us, we had not booked a Victoria tour at all-- if we had, we would have lost the money. We loved Sitka and Ketchikan, and would even like to see Juneau again. The next time we visit, though, we'll probably just fly in and stay longer. The cruise was nice enough, but the towns, the scenery, and the people were the real attraction. Read Less
Sail Date August 2016
On August 15th we sailed from Seattle on the Maasdam heading for Alaska and back. This was a special Prairie Home Companion cruise and the difference from typical cruises became very apparent at the musical events when additional seating ... Read More
On August 15th we sailed from Seattle on the Maasdam heading for Alaska and back. This was a special Prairie Home Companion cruise and the difference from typical cruises became very apparent at the musical events when additional seating would be required at the Explorers Lounge, The Mix and at the Ocean Bar. Our cabin was 729 on deck 4 (A Deck), which is a quiet and convenient location. No problems with the toilet or the air conditioning but we did hear some complaints from passengers on Deck 9 and saw fans in the corridors. The Maasdam was commissioned in 1993 and although the vessel had recently been in dry dock the only update appeared to be an emergency generator installed on the top deck to avoid a complete a power failure. The Maasdam is showing signs of wear and tear. The elevator doors have scratches and some loose handrails. One half of the swing doors was missing between the Lido and the pool on deck 11. There were many cracked windows including in the dining room on 7 and our cabin. The chairs in the Lido and Library were all showing signs of wear. “Water is precious. Please conserve it.” In spite of this message in the bathroom it was impossible to avoid running a lot of water when trying to achieve a suitable water temperature. The fixtures are Hansgrohe and scolding hot water was often dispensed with the lever in the cold position. Much water could be conserved it there were separate hot and cold fixtures. One good point was the deck above the Crows Nest did not have the Plexiglas barriers present on other HAL ships that make photography a challenge. Another good feature was that the Maasdam still has three passenger laundry rooms. The fresh orchids everywhere were also appreciated. The Virtual engine room tour was appreciated and well attended. Elevator names and numbers are always confusing. Inside the lift the deck numbers are displayed while outside only letters are used that give no idea of the direction the lifts are moving. The lift/elevator computer voice gave a funny “Addek” instead of “A Deck”. The Times Digest in rooms was distributed to the Cabins rather than being available in the Library. This change effectively removed the option of reading the news from other regions of the world. Cabin and dining staff were always helpful even though we kept moving between three different tables at dinner. Evening meals in general were light on vegetables and this was overcome by ordering an extra plate of steam vegetables. Many of our group felt that the food quality has deteriorated in recent years. Read Less
Sail Date August 2016
We flew into Seattle a day early and stayed at the Hilton on 6th ave. Had a day of sightseeing and we were within several blocks to Pike Place Market. We took an Uber ride to the pier the next afternoon and embarkation was smooth and ... Read More
We flew into Seattle a day early and stayed at the Hilton on 6th ave. Had a day of sightseeing and we were within several blocks to Pike Place Market. We took an Uber ride to the pier the next afternoon and embarkation was smooth and quick. What was wonderful was our room was ready at 1:30pm as we walked onto the ship and our luggage was delivered within 30 minutes!! That was wonderful! We were extremely lucky and had 7 days of great weather and sunny most of the time. Ports visited were Juneau, Sitka, Ketchican, and Victoria. We spent $$ on fabulous excursions and so glad we did. Small whale watching boat tour in Juneau that also did a short rainforest hike to Mendenhall Glacier. Miciah was our guide and he did an excellent job along with the boat captain finding a large pod of whales. We loved Miciah's commentary on the whales and the rainforest. In Sitka we took a small high speed raft trip exploring the waters around Sitka looking for whales, Eagles and seals. We saw a little of each. We were decked out in huge ankle to head cover suits that kept us warm and dry. Was amazing to be zipping through the wild seas!! Definitely not for anyone who has back issues. In Ketchican we took the Deadliest Catch ship Alutian Ballard to explore the waters learning how they catch fish and crab. Saw whales and eagles along the way. This was the best excursion ever and I would take it again and again. Very comfortable seating for families, kids and older people. Other than excursions we spent the next most time eating. While we never got sick from the food, it's not ranked up there with other cruises. The food tasted just fine but it seemed to lack the touch of a serious chef who is well versed in pleasing large groups with masses amounts of food. Maybe it was the combination of food on the plates or the presentation, but it just didn't seem appetizing when you read the menus each evening. Service in the formal dining rooms was wonderful. Rossi was our server and he bent over backward accommodating our needs and special requests. We also ordered room service every single day for breakfast and once for our full dinner. We were extremely pleased with the room service and enjoyed the quiet of our room each morning while we planned the day. This is a smaller older ship. All staff were friendly everyday and they smiled a lot!! We found it quaint and I loved the Explorers Loung/Library. Very comfortable place to spend a couple hours at sea. Passengers milled about building jigsaw puzzles, playing games and cards and using the computers. Reminded me of an active public library on board! Nice large collection of books! HAL provided excellent educational lectures about each port that included the history and interesting facts of the area. Wallis' commentary at the Hubbard Glacier was priceless. She knows her science and history of Alaska. If you take this cruise, go to every lecture offered and you won't be disappointed. Our only "discomfort" on the trip was sailing up to the passage. The ship didn't seem to be using the stabilizers. The waves looked about 4-5 feet only but the ship rocked and many folks got a little dizzy and lightheaded the first evening and entire first day at sea. Coming back to Seattle we did not experience this feeling. My guess is HAL might have been trying to save on fuel on the way up. For this reason I might not ever take a smaller ship like this. After disembarkation, we spent another day touring Seattle. Stayed at the Mayflower Park hotel for this last night. We were told when we called a few weeks out that dining at the top of the Space Needle was booked into September. Out host at the Mayflower made a call and got us in for an early dinner Sunday night! Toured the Chihuly glass garden exhibit after dinner. It was wonderful and a grand way to end our trip. Thank you Mayflower Park. This hotel was even more centrally located to Pike Place Market. Across the street was Macy's and one block down was a large Columbia store. And of course, a Starbucks on just about every corner. See my cabin review for more info. Read Less
Sail Date August 2016
This was only my second cruise and my first with my spouse along! We had a very nice Vista Suite that was roomy and quite comfortable. The onboard presentations were disappointing. I was not interested in purchasing a Tanzanite piece ... Read More
This was only my second cruise and my first with my spouse along! We had a very nice Vista Suite that was roomy and quite comfortable. The onboard presentations were disappointing. I was not interested in purchasing a Tanzanite piece of jewelry or whatever other stones were hawked. The food was good. Our table mates every night were so much fun! We had a great time at dinner every night, almost had to be thrown out, we all stayed so long talking and laughing! I tried to stay on my "points" diet as much as possible. We had breakfast in our room every morning. One morning, it didn't come at all. My spouse wanted a bucket of iced down beer every day at 4 p.m. He got it the first afternoon, none the second, was called by front desk the third, got it the fourth, etc. The front desk informed me that they could not deliver the beer without someone there to sign for it. HELLO! i was there or he was there. Then, front desk said that my request of the drink of the day be included was not possible. I never got it to the room. Something chewed on me for two nights. I finally threw back the sheets. There was no bug, only evidence of one being there--bug poop! I took a picture of it and left a couple of notes for our cabin stewards to strip and change the bed. This problem was taken care of immediately and with great concern and attention. I was not the only one being bait for bugs on the ship. Anyway,. they agreed to put fresh sheets and pillow cases on the bed every day rather than every three days. I was happy with that, and did not have a problem after that. We LOVED our cabin stewards and our wine steward, who, by the way, ALWAYS remembered to bring me my requested drink, usually a mango colada, if the drink of the day didn't interest me. Overall, it was a very lovely cruise, and we loved Alaska, the marine life, the towns and the people. Read Less
Sail Date August 2016
This Ship takes the Glacier Bay Park Tour. With it being first tour to Alaska, wanted to see the national park. Overall, the Cruise was very good. Embarkation and disembarking were smoothly run and most staff eager to make this happen. ... Read More
This Ship takes the Glacier Bay Park Tour. With it being first tour to Alaska, wanted to see the national park. Overall, the Cruise was very good. Embarkation and disembarking were smoothly run and most staff eager to make this happen. The food portions in the main dining room were small but you could get multiple items and we could tell the staff put efforts into presentation of the food using unique combinations. Overall it tasted good. Food on Lido Deck was in larger portions and more in a buffet station style, portions were larger and it was freshly prepared. See more about the room below. We appreciate Holland America's commitment to the Clergy on board program as the priest not only held services but gave educational talks. The computer Windows 10 Seminars were timely as a lot of people had just upgraded to that versions. Shore excursions were arranged in the package put together with Costco and in some cases were not on the cruise list. They were smaller and worked out well in our case. In trying to get to the embarkation city and leave the city of Seattle, had much difficulty with American Airlines changing flights without notification. This happened even after boarding passes were obtained on the night before. With the airlines, I have never before seen anything this bad. Read Less
Sail Date August 2016
Our cabin was ok, except for night noise from galley above. Only 1 electric outlet a problem. First night out was horrible weather - bring meds. Days typically misty, rainy with pm clearing. Entertainment ranged from "A" ... Read More
Our cabin was ok, except for night noise from galley above. Only 1 electric outlet a problem. First night out was horrible weather - bring meds. Days typically misty, rainy with pm clearing. Entertainment ranged from "A" to "F." Brooklyn pianist and Ukranian violinist/pianist the best. Generally 5-6 choices in the evening. There will be usual run of annoying people - save seats for 20 people, keep the ship waiting while they purchase one last totem pole. HAL maintains the average of passengers is dropping - I think it went from 74 to 73.2 years of age. Daytime classes - cooking ok, but short. Microsoft 10 very good. AK seminars ok. Others usually sly sales pitches. Child care - heard a couple of families trying to (unsuccessfully) convince their children to go with on shore excursions. Didn't see much in the way of security cameras - heard about one incident with an older man sitting down with an unattended child. Could have been nothing since people on board are generally very open and easy going. Excursions - HAL generally 15 - 20% more than those purchased in town. Chamber of Commerce Visitors Info Booths in each town, 1st stop next to the pier. The little ladies know all there is to know. For example, Juneau - you can get to the Glacier for $40, $25, or $8. Each town had free internet access at the library. Try the "Cultural geography" tour - just talking to residents about how they and their families live - the student in the library, the "crew" store clerk, the lady shopping in the grocery store. Heard several complaints about tour ripoffs - $600 helicopter trips that couldn't get above low ceilings. The raptor center that only had a sleeping owl with a bandaged left wing in a small room and an 18 year old from Penn.on his summer job as a"tour guide" who didn't know anything about AK. Food - La Fontaine - Nicely presented by well-trained staff. Usually over 2 hours with a 30 minute wait for service of main course. Typically 5-7 options for appetizer/salad course; about the same for main course options and deserts. Always 1 fish dish and veg menu available. Food occasionally served cold. Lido - Italian station, sandwiches, salads, carving station, Asian - Thai, Indian, Chinese, Veget. Main course station - always fish and a casserole. Two soups. Unfortunately the food was often served cold. On one port day they had food for hundreds prepared and only 25 people in the dining room. It just sat there - poor planning by Chef and questionable health practice. 10:30 Buffet - Nice late night options, but again everything was served cold. Be aware of "ship time" - it can mess up your schedule. HAL messed up our baggage transfer, but kept our $29 X 4. We had to carry our own 2 suitcases, 2 bags, 2 CPAP machines, on my wheelchair. The best part of the trip was the people - lots of lengthy and personal conversations with people, especially at open table dinner. It's worth $200/day/person to put your life in perspective. Read Less
Sail Date August 2016
We chose this cruise to Alaska because of the 14 day itinerary. Many of the other cruises offer 7 day back to back however go to the same ports on the northern route as the southern route. We were very pleasantly surprised with the ... Read More
We chose this cruise to Alaska because of the 14 day itinerary. Many of the other cruises offer 7 day back to back however go to the same ports on the northern route as the southern route. We were very pleasantly surprised with the ship, it is one of the best run Holland America ships that we have been on. Waiters remembered out names and preferences, greeted us everyday with a smile and made sure we had everything we needed. We only ate in the dining room so can not comment on the buffet, we did have a couple of lunches in the Pinnacle which were a real treat and reasonably priced. Our stateroom staff were wonderful, there was no refrigerator in our cabin and we brought our own soda (Dr Pepper and diet ginger ale, not available on the ship). The first day we asked if our ice bucket could be filled and if we could have an extra bucket. We never had to ask again and our ice was refilled twice a day. Our room was kept very clean and was cleaned while we were out. The guys seemed to know when we went for breakfast and dinner and were right in there to service our room. We love to do some ballroom dancing and the band in the Ocean View bar were excellent. We missed a lot of the shows because we didn't want to go 45 minutes early to get a seat, and even going 10 to 15 minutes early was too late to get a seat at the 8 o clock show. By 10 pm we were just too tired out to go ha ha. A wonderful cruise on a lovely ship. The only upsetting thing that happened was that I took off my ring in the dining room because it was feeling tight and I put it in my little carry case with my glasses. By the time I got to the Ocean view lounge it was gone. I retraced my steps directly back to the dining room and the staff there even shook out napkins and table cloths from the table we were at but the ring was no where to be found. I checked at the desk several times and it was never handed in. I can't help thinking someone must have picked it up and kept it. I should have been more careful with it and while it was not super valuable it had a lot of sentimental value to me. Read Less
Sail Date August 2016
We chose this cruise for the great ports, reasonable price & that it is a Holland America cruise which happens to be our favorite. I'm surprised by all the complaints that have been published by passengers about this cruise. The ... Read More
We chose this cruise for the great ports, reasonable price & that it is a Holland America cruise which happens to be our favorite. I'm surprised by all the complaints that have been published by passengers about this cruise. The ports were great, crew was friendly, food was very good, service was excellent, the entertainment was very good, Carlos was an excellent cruise director & even the weather was more than decent. We had more than our share of rain-less, sunny days. Most of the passengers were kind, friendly & usually smiling. We always have found Holland America to have the best itineraries & classic ships. They always give us great value for our travel dollar. We enjoyed the Maasdam & would gladly sail on her again. Ok, we did have some minor problems with the toilet not flushing, but a call to the front desk & the problem was solved. We are already booked on the October Atlantic Adventure on the Rotterdam & hope to join the Amsterdam for the world cruise in January. Read Less
Sail Date August 2016
I was in charge of researching the cruise for everyone. The fact that Holland America's website was difficult to use and uninformative on specifics made it very tough. Here is some of the info I needed: The adults had adjoining ... Read More
I was in charge of researching the cruise for everyone. The fact that Holland America's website was difficult to use and uninformative on specifics made it very tough. Here is some of the info I needed: The adults had adjoining balcony cabins at the very end of the ship. Loved the views (take binoculars). There are panels separating the balconies. The steward can lock open the end panel so that you can go back and forth. Although the ship is not really set up for high schoolers, they had a great time. Three of them hung out a lot, the fourth made friends and hung out with other high schoolers. They had a teen only (13-17) mixer and other activities on the evening of departure, and lots of games and fun activities other times. The first night was rough sailing. We had motion two directions. My husband and I have vision issues that do not allow us to use the patch. We reoriented so that our feet pointed out the back of the ship. This worked for us. The La Cirque dinner (upcharge) is only available one night (Sitka). It sells out. It was very nice. The other special dinner sold out when we planned to go. There were two formal nights. The day at sea (Sunday) and after Ketchican (Thursday). Our group split up for excursions. Both groups really enjoyed the Juneau excursions. One group went to the glacier and saw whales, the other went on the shorter scientific expedition and saw lots of whales. Both groups were very happy with the wildlife viewed. If you book your excursion from the ship, we were told the ship will not leave you if you are late. This is important as the time in port in Ketchikan is very short--especially if you want to go fishing. Another benefit is that if you don't arrive, your fees are refunded. We were delayed leaving Ketchikan by travelers who were late getting back to the ship. We didn't get to get off the ship at Victoria because we missed the opportunity to dock before a storm blew up. The friends who had booked an excursion on board the ship got a refund. Glacier Bay--Be sure to go up to the top of the ship early. The National Park Rangers and interpretive guide had a very nice program and were selling a limited quantity of books that they carried up the side of the ship! We took a case of wine. There was a small corkage charge and, we ended up with wines that we much preferred. The waiters put our name on opened bottles and stored them in a refrigerated area until the next night. In addition to all the other ways/times to eat, there was room service. It always came on time and was nice. Overall, there were many daily activities on this ship. Although I was not impressed by the talent in the main evening show, there was a lovely classical duo, and the Blues Club show was very good. I thought the embarkation and disembarkation was handled very well. I thought the food was okay.. Read Less
Sail Date July 2016
This was our 7th Alaskan cruise and 2nd on HAL. We are a family of 4 and both our children (11 &15)enjoy cruising. I chose the Amsterdam because i wanted to try a smaller ship. i rate the overall cruise as very good. It was low key and ... Read More
This was our 7th Alaskan cruise and 2nd on HAL. We are a family of 4 and both our children (11 &15)enjoy cruising. I chose the Amsterdam because i wanted to try a smaller ship. i rate the overall cruise as very good. It was low key and pretty quiet. The cruise itself went very smooth and we had no real problems or issues. This size ship has both it's advantages and disadvantages. On the plus side getting on and off the ship was so easy. Embarkation and disembarkation both an A+. They serve you in the Lido which i really liked. This kept the buffet area clean and us healthy. The orange juice was delicious on the first day but turned to orange water after that. Overall probably the best buffet experience we've had on a cruise. The main dinning room food and service was just fine except the 2nd Gala night when they had surf and turf which was really good. We did both specialty restaurants and neither of them wowed me. The Pinnacle on this ship is tucked away with no ocean views. The taco bar wasn't as good as i remember and the 'Dive-in' hamburger/hot-dog joint was mediocre, the buns got hard towards the end of the cruise. The fresh squeezed juice we had on our previous Hal cruise was gone. They didn't have a sail away bbq either but did do a salmon bake for lunch leaving Ketchikan which was excellent(and i'm not huge on salmon). Diid room service once and its was prompt. Overall we found the ship to be in good shape and easy to navigate. Most areas never felt crowded. This ship could use a couple more hot-tubs however. The hot tubs along with the 2 ping-pong tables were always busy. The ship has a couple small sports courts located in the middle on both sides of deck 9. My son and i enjoyed them. This ship doesn't have an arcade which we both missed. The promenade deck is great for walking around on sea days. The theater was great, the entertainment was ok. This was our first time cruising without a balcony. We had an ocean view. My wife was trepedatious of not having a balcony but we never really missed it. We were on deck 2 towards the aft. Just about ten feet down the hall from our room was a door leading to the outside. It was like having your own aft balcony. The room itself was just fine and we managed with 4 people. There was a lot of storage in the room. The bed was a little hard for me and the shower water pressure was lousy, but overall i was pleasantly surprised. I'll probably pass on a balcony in the future, only in the room to sleep and shower. i was glad we did this smaller ship but i'll go back to a larger more modern ship next time. We never got bored but i like having a few more options both in dining and in activities. The service was good on this ship but a lot of the workers looked like they were tired and needed some time off. This ship gets the best pier locations in port. Our trip to Hubbard Glacier on this ship was great. You get so close to the glacier. I've been to Tracy Arm and Glacier Bay but this was the best glacier viewing by far. The sail into the glacier isn't as pretty but the glacier itself is just awesome. Overall another solid cruise. i'm not sure i'd recommend this ship for people with small children, but if you are looking for a relaxing, quiet cruise a ship this size is great for Alaska. Read Less
Sail Date July 2016
we choose this cruise based largely on date. we were a family of 8 ranging in age from 14 to 71. all enjoyed the cruise with a few complaints. the port schedule was off. not enough time in ketchican and not much to see in sitca . Holland ... Read More
we choose this cruise based largely on date. we were a family of 8 ranging in age from 14 to 71. all enjoyed the cruise with a few complaints. the port schedule was off. not enough time in ketchican and not much to see in sitca . Holland America is geared for adults but a lot of kids on summer Alaskan cruise. not many activities for kids and teens. dinner was great and everyone liked buffet for breakfast and lunch. I use a mobility scooter and ship was very accessible. Disney has easy to use automatic cabin doors which is much easier to manage . cabins run smaller than Disney which was not disaster but not as comfortable. service was great and ship well maintained. would like shore excursions geared for wheelchair scooter users. the teenages much preferred Disney but did like shore excursions went on sled dog, jeep tour and ziplineing Read Less
Sail Date July 2016
this is the second time we have done this 14 day cruise. although this time we did have rain at every port, it did not stop us from having a great time. we most enjoyed our visit to Icy Strait Point and Hoonah. the best shopping in the ... Read More
this is the second time we have done this 14 day cruise. although this time we did have rain at every port, it did not stop us from having a great time. we most enjoyed our visit to Icy Strait Point and Hoonah. the best shopping in the cannery, especially in the Native American shop, of the entire trip. We were 3 generations and the children ages 12, 9 and 7 had a great time in their Hal Kids groups and never wanted to leave or go ashore! Also i will say that the ships dancers and singers on this cruise were the best i have ever seen on any ship. just outstanding in their voice ranges and the dancers, especially the russian trained men were amazing. overall we enjoyed the ship but do think that the lido choices for lunch were a bit slim with the new Homestead dining...we all missed being able to scoop out pineapple, bananas, etc and not just have fresh whole fruit and a bowl of mixed, mostely melon fruit as an option. Read Less
Sail Date July 2016
We do this cruise every year. 14 day Alaska. This year the weather was the worst.. rain and cold every day. ( Not Holland America's fault) Great people both staff and guests. 5 main gripes.. 1. Food in Lido unappealing ... Read More
We do this cruise every year. 14 day Alaska. This year the weather was the worst.. rain and cold every day. ( Not Holland America's fault) Great people both staff and guests. 5 main gripes.. 1. Food in Lido unappealing looking and never hot. 2. The Lido pool area was never kept clean.. ashtrays overflowing.. drink bottles and cups all over the place. 3. Blankets used by people sitting up there.. were refolded and put back.. not sent for washing! 4.We were still in our cabin waiting to disembark, when the cabin stewards came in to change the bed. They LEFT THE MATTRESS PAD ON THE BED! I EXPECTED THAT THE ONE WE HAD SLEPT ON FOR 2 WEEKS WOULD HAVE BEEN TAKEN OFF AND A NEW CLEAN ONE PUT BACK ON! This really freaked me out. 5. Room service got our morning breakfast order right.. 1 out of 14 times! No matter how I wrote on the menu what we wanted.. ie: 2 hard boiled eggs.. I got 4! I wrote it and circled it daily! Other than these things.. all was well. Read Less
Sail Date July 2016
Chose this cruise as it sailed RT Seattle and offered our first glimpse of Alaska. We will have to go back some day to do a land tour. Really enjoyed the small towns we stopped in. Hi-lights were: Bering Sea Crab Fisherman's Tour ... Read More
Chose this cruise as it sailed RT Seattle and offered our first glimpse of Alaska. We will have to go back some day to do a land tour. Really enjoyed the small towns we stopped in. Hi-lights were: Bering Sea Crab Fisherman's Tour in Ketchikan. 26 Glacier Cruise would have been outstanding had the weather cooperated. We still enjoyed it, but got very wet and could not see all that we could have had the skies been clear. Hoonah Tribal Show. Victoria, BC pedi-cab tour to see the castle & gardens. The Maasdam is an older ship and is showing signs of wear. It could use a major sprucing up to make it more attractive. We had a Lanai Suite which we really enjoyed. It is a tad on the small size, but did include a very small seating area with a desk. We use the desk to collect junk. It was great to be able to walk onto the Lower Promenade deck. I think it allowed us to be more social, than had we had a balcony cabin. Open Dining was a problem in that we had to wait 45 minutes the first two nights. After that we went earlier, so that we could try to catch the 8 PM show. Food was mostly very good. Wine stewards did not attend to us frequently enough, resulting in us not buying as much wine at dinner. We starting getting a glass before dinner and taking it in with us. The service was superb!! Really enjoyed the staff, especially at the Explorers Cafe. Read Less
Sail Date July 2016
I chose this cruise because it was an In Touch Ministries cruise. The entertainment and speakers were wonderful. Dr. Charles Stanley and Andy Stanley were very inspiring, and all of the singing groups were not only exceptional, but they ... Read More
I chose this cruise because it was an In Touch Ministries cruise. The entertainment and speakers were wonderful. Dr. Charles Stanley and Andy Stanley were very inspiring, and all of the singing groups were not only exceptional, but they were also very engaging when approached on the ship. The ship needs some repair. The fabric on the couch in our stateroom was worn, and the couch was not comfortable. There was rust on the deck of our balcony. There were other places on the ship where paper was peeling away from the wall. Repairs and upgrades are needed. The food was good, but our waiter was very unfriendly and at times rude. Our water glasses were never refilled. This was my 4th cruise, 3 others being on other cruise lines. This ship did not measure up to the other cruise lines I've been on. We went dog sledding in Juneau, and that was very enjoyable. The weather was warm and very unexpected. We just St walked the streets of Sitka and went to the totem pole exhibit. That was interesting and worth going to. Ketchikan was my favorite stop. There was lots of great shopping there. We weren't in Victoria very little NGOs but went to the Butchart Gardens. It was beautiful and ended with tea and scones. I highly recommend it. Read Less
Sail Date July 2016
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